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TOPAZ™ 23" POS - User Manual
User Manual
Manual Version TPZ-POS-23.1.0
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Summary of Contents for Topaz POS

  • Page 1 TOPAZ™ 23” POS - User Manual User Manual Manual Version TPZ-POS-23.1.0...
  • Page 2 TOPAZ™ 23” POS - User Manual Our Full Product Range Full details of all TOPAZ™ products available can be found by visiting our web site www.topazdigital.com...
  • Page 3 TOPAZ™ 23” POS - User Manual Handling Instructions Ensure the following instructions are carried out by TWO people 1. Carefully open box 2. Slide top piece of polystyrene off the screen 3. Have one person hold the screen whilst the...
  • Page 4 TOPAZ™ 23” POS - User Manual Safety Instructions  DO NOT lift the display by the acrylic edges. The acrylic is fragile and may break if you attempt to lift by the acrylic. It is important that the display is lifted from the rear metal enclosure.
  • Page 5 TOPAZ™ 23” POS - User Manual Quick Start Guide This section of the guide is to allow rapid set up and use of the unit. Please refer to the main part of the User Guide for full information on use of the unit.
  • Page 6: Table Of Contents

    TOPAZ™ 23” POS - User Manual Contents: 1. Introduction........................8 Box Contents....................8 Product Overview………..................8 Remote Control……................... 9 Remote Control Sensor Location……….…............10 Replacing the Remote Control Battery…............11 Menu Operation ……..................12 2. System Operation…......................18 System Functions.................... 18 Supported Media Files..................19 Steps to Load Media Files................
  • Page 7 TOPAZ™ 23” POS - User Manual 4.3.1 Deleting Items ..................29 5. F.A.Qs and Troubleshooting Guide ………................30 5.1 How do I play PowerPoint presentations on my display?........30 5.1.1 Option 1 (for plain slides with no animation): ........30 5.1.2 Options 2 (for presentations with animation): ........
  • Page 8: Introduction

    Figure 11 Security screw ......................21 1. Introduction Thank you for choosing the TOPAZ™ POS range for your digital signage. Please read carefully and follow all instructions in the manual before first use. The product should not be exposed to liquids, dripping or splashing and no objects filled with liquids, such as vases, should be placed on or next to the product.
  • Page 9: Remote Control

    TOPAZ™ 23” POS - User Manual Figure 2 Product Overview 1.3 Remote Control...
  • Page 10: Remote Control Sensor Location

    TOPAZ™ 23” POS - User Manual Remote Control Sensor Location Please see the images below on where to position the remote control in relation to the screen...
  • Page 11: Replacing The Remote Control Battery

    TOPAZ™ 23” POS - User Manual Fig 2. Side View – Position the remote control directly Fig 1.Front View – With the screen inputs at the bottom, underneath the screen (so that the remote control is the Sensor is located at the bottom-left corner (circled).
  • Page 12: Menu Operation

    TOPAZ™ 23” POS - User Manual 3. Remove the used battery 4. Insert the new battery with its terminals corresponding to the indicator Put the cover back in 1.6 Menu Operation Main Menu includes the following sub‐menus: Input Source, System, Display, Clock...
  • Page 13 TOPAZ™ 23” POS - User Manual Press “SETUP” to enter Main Menu, press ↑↓to select the right item, press “PLAY” to confirm selection. Choose EXIT to exit the Main Menu. Main Menu Input Source System Display Clock Setup ON/OFF Time Setup...
  • Page 14 TOPAZ™ 23” POS - User Manual Play Media: Play programs stored in CF card automatically Auto play system Auto Play Configuration Play Media Play Port Time Set Storage 0:00 Start Time Port End Time 0:00 Storage 0 : 0 0:00...
  • Page 15 Return main menu > PC Setting: only applicable with VGA port  Auto Adjust: adjusts automatically according to the input signal  Horizontal Pos. / Vertical Pos.: adjusts the position of the image on the screen  Clock: adjusts the clock ...
  • Page 16 TOPAZ™ 23” POS - User Manual Clock Setup: Press ←→ button to select item and press ↑↓ setup parameter CLOCK SETUP CURRENT TIME Jun/14 12:55 2012 Year Jun. Month 14 Date Hour 55 Minute Confirm Return main menu ON/OFF Time Setup:...
  • Page 17 TOPAZ™ 23” POS - User Manual ON/OFF Time Setup ON/OFF Mode Uniform Mode Everyday ON/OFF Mode Normally ON Active ON TIME OFF TIME Range 1 0:00 0:00 Range 2 0:00 0:00 Range 3 0:00 0:00 Return Main Menu Week Mode: Set it for every day within one week, for example, set it ON/OFF mode from Mon.
  • Page 18: System Operation

    TOPAZ™ 23” POS - User Manual DEFAULT VOLUME Range1 Range2 Range3 Confirm Return Main Menu Press “PLAY” to set up volume of each range, press↑↓to select the right item. Choose Return to exit. See below drawing. VOLUME SETUP DEFAULT VOLUME...
  • Page 19: Supported Media Files

    TOPAZ™ 23” POS - User Manual 1. Auto Copy Function: import the media file from flash disk to memory card automatically. 2. Auto Play System: users can set times to switch input signal from different ports and internal storage. 3. Timer ON/OFF function.
  • Page 20: Steps To Load Media Files

    TOPAZ™ 23” POS - User Manual MPEG1, 2 MPG, MPEG MPEG2 –TS MPEG2, H.264 H264‐TS MPEG2 –PS MPEG2 MPEG4 AVI, MP4 Xvid 1.00 Xvid 1.01, Xvid 1.02, Xvid 1.03, Xvid 1.10‐beta1/2 H.264 H.264, MPEG1, 2, 4 Seamless play Video Codec...
  • Page 21: Inputs

    TOPAZ™ 23” POS - User Manual 2. Insert USB drive into the USB slot (see Figure 1 and Figure 3). 3. This will automatically delete any files currently stored on the unit’s internal memory. 4. The files will then be copied to the internal memory and once completely loaded it will ask you to remove USB drive.
  • Page 22: Figure 4 Mark Out The Mounting Plate

    TOPAZ™ 23” POS - User Manual 1. Empty contents of the box and test the screen’s power supply before mounting. 2. Clean the wall and mark out the position of the mounting plate. Figure 4 Mark out the mounting plate 3.
  • Page 23: Wall Mounting - Portrait Orientation

    TOPAZ™ 23” POS - User Manual Figure 6 Insert wall plugs 5. Once secured to the wall, hang the display on the bracket and connect to the mains. 6. For an extra security measure open the Lockable Card Compartment (see Figure 7) and secure the display to the wall bracket using the security screw provided.
  • Page 24: Figure 8 Mark Out The Mounting Plate

    TOPAZ™ 23” POS - User Manual 1. Empty contents of the box and test the screen’s power supply before mounting. 2. Clean the wall and mark out the position of the mounting plate. Figure 8 Mark out the mounting plate 3.
  • Page 25 TOPAZ™ 23” POS - User Manual Figure 10 Insert wall plugs 5. Once secured to the wall, hang the display to the bracket by locating the guide holes and sliding right. 6. Connect screen to the mains using the power cable provided.
  • Page 26: Advanced Guide

    TOPAZ™ 23” POS - User Manual 4. Advanced Guide Although this unit can operate without using any additional software, for more advanced applications please copy the scheduling software or Playlist Editor (on the CD provided) to your computers’ hard drive.
  • Page 27: Add Schedule

    TOPAZ™ 23” POS - User Manual 4.2.1 Add Schedule The schedule functions as a timer for the playlists, so you can have between one and eight playlists scheduled to start and end at different times of the day, with up to 50 files in each playlist.
  • Page 28 TOPAZ™ 23” POS - User Manual > Click “Browse” and locate and select files > Enter a duration time > Select Image switch mode > Click “OK” > Image appears in Schedule. You can select multiple image files at once to add to a schedule, you can also move each item up or down in the playlist by using the arrow buttons on the right hand side.
  • Page 29: Saving

    TOPAZ™ 23” POS - User Manual Adding Video Note: Before adding a video file please ensure that it has a file name of 11 characters or less. Click “Add Video” > Select Schedule > Click “Browse” and locate Video file >...
  • Page 30: Editing Playlists

    TOPAZ™ 23” POS - User Manual 4.3 Editing Playlists From the main menu click “Load Existing Playlist” > Locate and select playlist to edit > Playlist appears in playlist creator > Select item to edit and click “Edit” button located on the top right hand side of the application.
  • Page 31: F.a.qs And Troubleshooting Guide

    TOPAZ™ 23” POS - User Manual 5. F.A.Qs and Troubleshooting Guide 5.1 How do I play PowerPoint presentations on my display? 5.1.1 Option 1 (for plain slides with no animation): You can save the PowerPoint presentation as a JPEG File Interchange Format (.JPG).
  • Page 32: Wireless Connection

    TOPAZ™ 23” POS - User Manual • Standard: Standard DVD; • Aspect Ratio: 16:9 (widescreen); • Encode Size: Width 720, Height 480. 5.2 Wireless connection The screen does not have a wireless capability built in. However, with the range of screen inputs available as shown in Figure 3 an external network media player can be easily connected.
  • Page 33 TOPAZ™ 23” POS - User Manual 6. Click the ‘Output Setting’ button and modify it to look like the image shown below. A number of important settings have been highlighted. 7. Select ‘OK’ to save these changes and then Press ‘OK’ button to goto main screen...
  • Page 34: Hd Video Converter Deluxe

    TOPAZ™ 23” POS - User Manual 8. Press the ‘Start’ button along the top to start the conversion. Once completed, press the ‘Output Folder’ to see the converted video. 5.3.2 HD Video Converter Deluxe This is particularly useful for High Definition videos.
  • Page 35: Converting A Video To Play On The Screen In Portrait

    TOPAZ™ 23” POS - User Manual MP4 gives the best display quality. Please follow the following steps: “to HD MP4” 1. Select tab. 2. Change audio quality to 448 kbps, and change video quality to 12000, output image setting to custom size with custom aspect ratio, and video resolution to HD1080P(1920:1080), video codec to MPEG4.
  • Page 36 TOPAZ™ 23” POS - User Manual 5. The video will open in a preview screen. Click the rotate button highlighted below. 6. The preview screen will now show the rotated video. Click OK. 7. Click the Convert to AVI button.
  • Page 37: Connecting Screen To Pc

    TOPAZ™ 23” POS - User Manual 8. Click Convert 5.4 Connecting screen to PC The simplest way is to use the VGA output from the PC or laptop and connect to the VGA input (section 2.4) on the Display panel.
  • Page 38 TOPAZ™ 23” POS - User Manual If this does not work please check first that the media file is the correct size to fit the screen –1920x1080 pixels. If it is any bigger than this there is a danger the media file will not display.
  • Page 39: My Media Files Will Not Update

    TOPAZ™ 23” POS - User Manual 5) Check the compression of the image, if it says “JPEG” the image is a baseline JPEG, however if it says “JPEG, progressive” then you must convert the image using software such as Adobe Photoshop.

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