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Memo:
Coca-Cola Freestyle Extended Shutdown
(72 Hours or more) Re-open Procedures
We understand that business needs are changing rapidly in the food service environment. As a result
of the COVID-19 crisis, your Coca-Cola Freestyle dispenser may require additional steps to begin normal
operation again. The following procedures provide additional guidance for your 9000 dispenser(s).
Should you need additional help or support, please contact Coca-Cola at 1-800-318-COKE (2653). We
appreciate your continued partnership and business!
Basic Cleaning
The following helpful parts for the basic cleaning protocols are available through Coca-Cola
Freestyle Small Parts Program. If you do not have the newest version of the nozzle and
injector ring brush part as shown below, previous versions of this part can be used.
Basic cleaning protocols for re-open include:
Clean and sanitize the ice bin and lid
If an ice maker is installed, follow the specific manufacturer guidelines for cleaning of ice
maker
Follow established cleaning procedures for ice chute and exterior surfaces. (refer to
the Freestyle 9000 User Guide if help is needed on this step)
Unclogging the Nozzle
As a result of the extended down time and reduced dispenser usage, more extensive
procedures are recommended for the nozzle injector ring
and nozzle tip in order to clear clogs and ensure quality
beverages are pouring for guests.
o Remove the nozzle tip and soak it in warm water with food grade sanitizer
o While the nozzle tip is soaking:
Wet both ends of the angled nozzle brush in
hot water.
Classified - Confidential
(9000)

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Summary of Contents for Coca-Cola Freestyle 9000

  • Page 1 We understand that business needs are changing rapidly in the food service environment. As a result of the COVID-19 crisis, your Coca-Cola Freestyle dispenser may require additional steps to begin normal operation again. The following procedures provide additional guidance for your 9000 dispenser(s).
  • Page 2 ▪ Use both ends of the brush and clean the nozzle injector ring vigorously at an angle. A stabbing motion can be used to remove clogs from the holes. The blue ring in picture 1 below notes the location of holes. Picture 2 also shows the location of the nozzle injector ring holes for scrubbing.
  • Page 3 Water and Carbonation Systems The following internal and backroom components illustration may be helpful in identifying equipment during this next section of procedures. • IN THE BACK ROOM: o Turn on water o Plug in the water booster o Ensure the C02 valve is turned on •...
  • Page 4 o Turn on the C02 at the dispenser (see image below). The C02 lever should face horizontal as shown. o Plug in dispenser, if unplugged from the wall outlet o Power on the dispenser with the green power switch Ice and First Test Pour •...
  • Page 5 Ingredients • Check HFCS (High Fructose Corn Syrup) enjoy by date. Replace if empty or past the enjoy by date. • Check NNS (Non-Nutritive Sweetener) enjoy by date. Replace if empty or past the enjoy by date. Next, follow the procedures outlined below to ensure NNS is flowing smoothly in your dispenser(s).
  • Page 6 • Check ingredient cartridge quantity and enjoy by date. PLEASE NOTE: Per the Customer Relief Package developed due to COVID-19, Coca-Cola is able to offer a ONE TIME PRODUCT SHELF LIFE EXTENSION on applicable BIB & Freestyle products to minimize out of date product and write offs.
  • Page 7 • You can access the crew dashboard three different ways, as outlined below. • Holding the RFID tag on the ingredient cartridge in front of the reader (as shown above) will also cause a red light to flash at the proper slot inside the dispenser (see image on the right) If help is still required, call 1-800-318-COKE (2653) •...
  • Page 8 Assistance: Should you need assistance completing any or all these tasks, please call the MyCokeTech support line at 1-800-318 -COKE (2653) and ask to speak with a Senior Technical Advisor. Senior Technical Advisors are available 24/7/365 and are ready to help! Classified - Confidential...