Brother Industries DCP-T520W Online User's Manual
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Brother Industries DCP-T520W Online User's Manual

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Table of Contents

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Online User's Guide
DCP-T520W
DCP-T525W
DCP-T720DW
DCP-T725DW
DCP-T820DW
DCP-T825DW
MFC-T920DW
MFC-T925DW
© 2020 Brother Industries, Ltd. All rights reserved.

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Дмитрий
June 3, 2025

При печати на принтере Brother MFC-T9200W произошло замятие бумаги, после чего пришлось удалить остатки бумаги вручную. После устранения замятия при попытке двусторонней (двухсторонней) печати возникла новая проблема: принтер печатает первую сторону, но при попытке захвата листа для печати с обратной стороны лист либо не подается обратно, либо снова происходит замятие.

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Summary of Contents for Brother Industries DCP-T520W

  • Page 1 Online User's Guide DCP-T520W DCP-T525W DCP-T720DW DCP-T725DW DCP-T820DW DCP-T825DW MFC-T920DW MFC-T925DW © 2020 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Home > Table of Contents Table of Contents Before You Use Your Machine ......................1 Definitions of Notes ............................2 Trademarks ..............................3 Important Notes.............................. 4 Introduction to Your Machine....................... 5 Before Using Your Machine ........................... 6 Control Panel Overview ..........................7 LCD Overview ..............................
  • Page 3 Home > Table of Contents Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) ............................91 Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) ......92 Print an Email Attachment..........................93 Scan..............................
  • Page 4 Home > Table of Contents Set up Broadcasting Groups ......................183 Dial Access Codes and Credit Card Numbers ................187 Telephone Services and External Devices....................188 Voice Mail ............................189 Distinctive Ring..........................190 Caller ID ............................194 Voice Over Internet Protocol (VoIP/Telephone Line Interference)............ 196 External TAD (Telephone Answering Device)...................
  • Page 5 Home > Table of Contents About Using TX Lock........................301 Mobile/Web Connect ......................... 305 Brother Web Connect..........................306 Brother Web Connect Overview ....................... 307 Online Services Used with Brother Web Connect ................310 Set Up Brother Web Connect ......................312 Scan and Upload Documents Using Brother Web Connect .............
  • Page 6 Home > Table of Contents Clean the Print Head from Your Computer (Windows)..............417 Clean the Machine's LCD......................... 419 Clean the Outside of the Machine ....................420 Clean the Machine's Printer Platen ....................421 Clean the Paper Feed Rollers ......................422 Clean the Base Pad .........................

  • Page 7: Before You Use Your Machine

    Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Important Notes...

  • Page 8: Definitions Of Notes

    Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.

  • Page 9: Trademarks

    Home > Before You Use Your Machine > Trademarks Trademarks Apple, AirPrint, Mac, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries. Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

  • Page 10: Important Notes

    Home > Before You Use Your Machine > Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available. •...

  • Page 11: Introduction To Your Machine

    Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB / Ethernet Port Locations on Your Brother Machine...

  • Page 12: Before Using Your Machine

    Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.

  • Page 13: Control Panel Overview

    Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview >> MFC-T920DW/MFC-T925DW >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW MFC-T920DW/MFC-T925DW 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons Press to switch the machine to Fax mode.
  • Page 14 Press to access the ink menu while the machine is idle. • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options.
  • Page 15 DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
  • Page 16 Power On/Off Press to turn on the machine. Press and hold to turn off the machine. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. If you turn off the machine using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

  • Page 17: Lcd Overview

    Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models: MFC-T920DW/MFC-T925DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command. Home Screen 01.

  • Page 18: Enter Text On Your Brother Machine

    > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW You may need to enter text on your machine. Entering numbers, letters and symbols •...
  • Page 19 Special characters and symbols Press , # or 0 repeatedly until you see the special character or symbol you want. Press Press # Press 0 English: French: Spanish: Related Information • Introduction to Your Machine Related Topics: • Send the Same Fax to More than One Recipient (Broadcasting) •...

  • Page 20: Access Brother Utilities (Windows)

    Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • Windows 10 Click >...

  • Page 21: Uninstall The Brother Software And Drivers (Windows)

    Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software and Drivers (Windows) Uninstall the Brother Software and Drivers (Windows) 1. Do one of the following: • Windows 10 Click > Brother > Brother Utilities. •...

  • Page 22: Usb / Ethernet Port Locations On Your Brother Machine

    Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine (Ethernet ports are available only for certain models).

  • Page 23: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...

  • Page 24: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Load Paper in the Multi-purpose Tray (MP Tray) • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media •...

  • Page 25: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
  • Page 26 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 27 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
  • Page 28 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 29 Related Topics: • Change the Check Paper Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 30 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 31 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
  • Page 32 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 33 Related Information • Load Paper in the Paper Tray...
  • Page 34 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 35 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Lift the output paper tray cover. 8.
  • Page 36 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media •...
  • Page 37 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 38 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6.
  • Page 39 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media •...

  • Page 40: Load Paper In The Manual Feed Slot

    > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW Load special print media in this slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
  • Page 41 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
  • Page 42 When loading an envelope, or a sheet of thick paper, push the media into the manual feed slot until you feel the paper feed rollers pull it. 6. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). •...

  • Page 43: Load Paper In The Multi-Purpose Tray (Mp Tray)

    Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW Use the MP Tray for special print media, such as photo paper or envelopes. •...
  • Page 44 4. Fan the stack of paper well to avoid paper jams and misfeeds. • Always make sure the paper is not curled or wrinkled. • You can load only one sheet of Legal/Mexico Legal/India Legal/Folio size paper into the MP tray at a time.
  • Page 45 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. If you are having difficulty loading paper in the MP tray, push the release lever (1) toward the back of the machine, and then load the paper.
  • Page 46 8. Change the paper size and paper type settings for the MP tray, if needed. Make sure printing has finished before you close the MP tray. Related Information • Load Paper...

  • Page 47: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 48: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...
  • Page 49 To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu).
  • Page 50 • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...
  • Page 51 If this setting is set to [On] and the paper tray is removed or you load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.

  • Page 52: Acceptable Paper And Other Print Media

    Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media Acceptable Paper and Other Print Media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have selected, always set the Paper Type to match the type of paper you load.
  • Page 53 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. Brother paper Paper Type Item...
  • Page 54 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 55 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays •...
  • Page 56 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Photo...
  • Page 57 Related Information • Choose the Right Print Media Related Topics: • Load Envelopes in the Paper Tray...
  • Page 58 (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Envelopes Manual Feed Slot Letter, A4, Legal, Mexico Plain Paper, Inkjet Paper, (DCP-T520W/DCP-T525W/ Legal, India Legal, Folio, Glossy Paper, Recycled DCP-T720DW/ Executive, A5, A6, Paper, Photo, Index Card...
  • Page 59 20 to 25 lb (80 to 95 g/m²) Up to 20 mil (Up to 0.52 mm) BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Up to 79 lb (Up to 300 g/m²) for Manual Feed Slot (DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW） Related Information •...

  • Page 60: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...

  • Page 61: Load Documents In The Automatic Document Feeder (Adf)

    Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
  • Page 62 Related Information • Load Documents Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...

  • Page 63: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.

  • Page 64: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)

  • Page 65: Print

    Home > Print Print • Print from Your Computer (Windows) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...

  • Page 66: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...

  • Page 67: Print A Photo (Windows)

    Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 68: Print A Document (Windows)

    Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 69: Cancel A Print Job (Windows)

    Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.

  • Page 70: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1.

  • Page 71: Print As A Poster (Windows)

    Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 72: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)

    Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW • Make sure the jam clear cover is closed. •...
  • Page 73 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimeters. 9.
  • Page 74 Related Information • Print from Your Computer (Windows) Related Topics: • Print as a Booklet Automatically (Windows) • Print Settings (Windows)

  • Page 75: Print On Both Sides Of The Paper Manually (Manual 2-Sided Printing) (Windows)

    Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows) Related Models: DCP-T520W/DCP-T525W The machine prints all the odd-numbered pages on one side of the paper first. Then, a pop-up message on your computer screen instructs you to reload the odd pages into the machine so it can print the even-numbered pages.
  • Page 76 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimeters. 9.
  • Page 77 12. Click OK to print the first side of the pages. The machine prints all the odd numbered pages first. Then, the printing stops and a pop-up message on your computer screen instructs you to reload the paper. 13. Reload the paper. 14.

  • Page 78: Print As A Booklet Automatically (Windows)

    Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages.
  • Page 79 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).

  • Page 80: Print As A Booklet Manually (Windows)

    > Print as a Booklet Manually (Windows) Print as a Booklet Manually (Windows) Related Models: DCP-T520W/DCP-T525W Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages.
  • Page 81 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page is printed in booklet format (four pages to every piece of paper, two pages per Once side).

  • Page 82: Print A Color Document In Grayscale (Windows)

    Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.

  • Page 83: Prevent Smudged Printouts And Paper Jams (Windows)

    Plain Paper Off / On Select Off to print at normal speed, using a standard amount of ink. (DCP-T520W/ DCP-T525W) Select On to print at a slower speed, using less ink. Printouts may be lighter than they appear in Print Preview.

  • Page 84: Use A Preset Print Profile (Windows)

    Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2.
  • Page 85 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
  • Page 86 Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1.

  • Page 87: Change The Default Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties.

  • Page 88: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 89 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
  • Page 90 Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications. 2.
  • Page 91 Select the method that the machine uses to arrange dots to express halftones. The printout color can be adjusted to achieve the closest match to what appears on your computer screen. (DCP-T520W/DCP-T525W) Advanced Quality Settings Select this option to print your documents at the highest quality.

  • Page 92: Print Using Brother Iprint&Scan (Windows/Mac)

    Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) Print Using Brother iPrint&Scan (Windows/Mac) • Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) • Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing)(Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) •...

  • Page 93: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)

    Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT For photo printing: •...
  • Page 94 • The actual screen may differ depending on the version of the application. • Use the latest application. See Related Information. • When printing documents with many pages, you can also select the pages you want to print. 7. Change other printer settings, if needed. 8.

  • Page 95: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing)(Windows/Mac)

    Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW •...
  • Page 96 Option Description On (Flip on long edge) On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)

  • Page 97: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows)

    Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) 1.

  • Page 98: Print A Color Document In Grayscale Using Brother Iprint&Scan (Windows/Mac)

    Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.

  • Page 99: Print An Email Attachment

    Home > Print > Print an Email Attachment Print an Email Attachment You can print files by emailing them to your Brother machine. • You can attach up to 10 documents, 20 MB in total, to an email. • This feature supports the following formats: Document files: PDF, TXT, and Microsoft Office files Image files: JPEG, BMP, GIF, PNG, and TIFF •...

  • Page 100: Scan

    Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)

  • Page 101: Scan Using The Scan Button On Your Machine

    Home > Scan > Scan Using the Scan Button on Your Machine Scan Using the Scan Button on Your Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a USB Flash Drive •...

  • Page 102: Scan Photos And Graphics

    Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document.
  • Page 103 [Color Setting] depends on the settings you have selected. Pressing Inicio Negro (Black Start) or Inicio Color (Color Start) does not allow you to change the settings. MFC-T920DW/MFC-T925DW 1. Load your document. 2. Press (ESCÁNER (SCAN)). 3. Press a or b to select the [to PC] option, and then press OK. 4.

  • Page 104: Save Scanned Data To A Folder As A Pdf File

    Scan documents and save them to a folder on your computer as PDF files. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.
  • Page 105 [Color Setting] depends on the settings you have selected. Pressing Inicio Negro (Black Start) or Inicio Color (Color Start) does not allow you to change the settings. MFC-T920DW/MFC-T925DW 1. Load your document. 2. Press (ESCÁNER (SCAN)). 3. Press a or b to select the [to PC] option, and then press OK. 4.

  • Page 106: Save Scanned Data To A Usb Flash Drive

    Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW Scan documents and save them directly to a USB flash drive without using a computer. 1.
  • Page 107 • Compatible USB Flash Drives...
  • Page 108 Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives Related Models: MFC-T920DW/MFC-T925DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.

  • Page 109: Scan To An Editable Text File Using Ocr

    The Scan to OCR feature is available for certain languages. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document.
  • Page 110 8. Press Inicio Negro (Black Start) or Inicio Color (Color Start). [Color Setting] depends on the settings you have selected. Pressing Inicio Negro (Black Start) or Inicio Color (Color Start) does not allow you to change the settings. MFC-T920DW/MFC-T925DW 1. Load your document. 2.

  • Page 111: Save Scanned Data As An Email Attachment

    Mac: Apple Mail For other applications and Webmail services, use the Scan to Image or Scan to File feature to scan a document, and then attach the scanned file to an email message. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document.
  • Page 112 7. The machine will prompt you to set each of the following scan settings. Press a or b to select the desired option, and then press OK to proceed to the next scan setting. • [Color Setting] • [Resolution] • [File Type] •...
  • Page 113 [Color Setting] depends on the settings you have selected. Pressing Inicio Negro (Black Start) or Inicio Color (Color Start) does not allow you to change the settings. Related Information • Scan Using the Scan Button on Your Machine...

  • Page 114: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)

    Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network.
  • Page 115 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1, and Windows 10) Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1, and Windows 10) •...
  • Page 116 OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document.
  • Page 117 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.

  • Page 118: Change Scan Settings Using Brother Iprint&Scan

    Home > Scan > Scan Using the Scan Button on Your Machine > Change Scan Settings Using Brother iPrint&Scan Change Scan Settings Using Brother iPrint&Scan Brother iPrint&Scan allows you to change the machine's Scan Button settings. 1. Start Brother iPrint&Scan. •...

  • Page 119: Scan Using Brother Iprint&Scan (Windows/Mac)

    Home > Scan > Scan Using Brother iPrint&Scan (Windows/Mac) Scan Using Brother iPrint&Scan (Windows/Mac) 1. Start Brother iPrint&Scan. • Windows Launch (Brother iPrint&Scan). • In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2.

  • Page 120: Scan From Your Computer (Windows)

    Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favorite scanning application. •...

  • Page 121: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications

    ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications ™ ™ Scan Using Nuance PaperPort 14SE or Other Windows Applications ™ ™ You can use the Nuance PaperPort 14SE application for scanning.
  • Page 122 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
  • Page 123 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
  • Page 124 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
  • Page 125 Correct the broken or incomplete characters of the original to make them easier to read. B&W Inversion Invert black and white in the black and white image. • Feed Control (DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW) Layout Select the layout. Continuous Scan Select this option to scan multiple pages. After a page is scanned, select whether to continue scanning or finish.

  • Page 126: Scan Using Windows Fax And Scan

    Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan Scan Using Windows Fax and Scan Windows Fax and Scan application is another option that you can use for scanning. • Windows Fax and Scan uses the WIA scanner driver. •...
  • Page 127 • WIA Driver Settings (Windows)
  • Page 128 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
  • Page 129 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.

  • Page 130: Scan From Your Computer (Mac)

    Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)

  • Page 131: Copy

    Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...

  • Page 132: Copy A Document

    Home > Copy > Copy a Document Copy a Document >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press a or b to select the number of copies.

  • Page 133: Enlarge Or Reduce Copied Images

    Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.
  • Page 134 • If you selected the [Custom(25-400%)] option, enter an enlargement or reduction ratio from [25%] to [400%]. Press OK. • If you selected [100%] or the [Fit to Page] option, go to the next step. 7. When finished, press Inicio Negro (Black Start) or Inicio Color (Color Start). If you selected the [Fit to Page] option, your machine adjusts the copy size to fit the paper size set in the machine.

  • Page 135: Sort Copies

    Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.

  • Page 136: Make Page Layout Copies (N In 1 Or Poster)

    • Poster copy is not available for Executive size paper. • You can make only one Poster copy at a time. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.
  • Page 137 Option Description 2in1 ID Horiz. (Using the scanner glass) 2in1(P) 2in1(L) 4in1(P) 4in1(L) Poster(3x3) (Using the scanner glass) 5. Press Inicio Negro (Black Start) or Inicio Color (Color Start). If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 6.
  • Page 138 Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Inicio Negro (Black Start) or Inicio Color (Color Start). If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.

  • Page 139: Copy On Both Sides Of The Paper (2-Sided Copy)

    Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW Reduce the amount of paper you use by copying onto both sides of the paper. •...
  • Page 140 5. Press a or b to select [2-sided]. Press OK. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, press a or b to select the following: a. To change the layout options, select [Layout]. Press OK. b.
  • Page 141 • After scanning all the pages, press d to start printing. DO NOT touch the printed page until it is ejected the second time. The machine will print the first side and eject the paper, and then pull the paper in to print the second side. If you experience smudged printouts or paper jams, follow these steps: 1.

  • Page 142: Copy An Id Card

    • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Place your identification card face down near the upper-left corner of the scanner glass.
  • Page 143 MFC-T920DW/MFC-T925DW 1. Place your identification card face down near the upper-left corner of the scanner glass. 2 in 1 ID (Vertical) 2 in 1 ID (Horizontal) a. 0.12 in. (3 mm) or greater (top, left) b. 5.4 in. (137 mm) c.

  • Page 144: Copy Settings

    Home > Copy > Copy Settings Copy Settings >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW To change copy settings, press Opciones de Copia / Escáner (Copy / Scan Options). Option Description Layout(2in1 ID) Make N in 1, 2 in 1 ID, or Poster copies.
  • Page 145 Option Description (DCP-T720DW/ 1-sided→2-sided DCP-T725DW/ DCP-T820DW/ DCP-T825DW) 2-sided→2-sided Stack/Sort Select to stack or sort multiple copies. Stack Sort MFC-T920DW/MFC-T925DW To change copy settings, press (COPIA (COPY)). Option Description Quality Select the Copy resolution for your type of document. Tray Select Select the tray with the best paper type and size for your document.
  • Page 146 Option Description 1-sided→2-sided 2-sided→2-sided Stack/Sort Select to stack or sort multiple copies. Stack Sort Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Poster Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings.

  • Page 147: Fax

    Home > Fax Related Models: MFC-T920DW/MFC-T925DW • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...

  • Page 148: Send A Fax

    Home > > Send a Fax Send a Fax Related Models: MFC-T920DW/MFC-T925DW • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...

  • Page 149: Send A Fax From Your Brother Machine

    Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine Related Models: MFC-T920DW/MFC-T925DW NOTE This feature is available only for black and white faxes. 1. Load your document in the ADF or place it on the scanner glass. 2.
  • Page 150 5. When finished, press Inicio Negro (Black Start). 6. Do one of the following: • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and pressed Inicio Negro (Black Start), the machine starts scanning the first page.

  • Page 151: Send A Fax Manually

    Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Related Models: MFC-T920DW/MFC-T925DW Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. NOTE This feature is available only for black and white faxes. 1.

  • Page 152: Send A Fax At The End Of A Conversation

    Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation Related Models: MFC-T920DW/MFC-T925DW At the end of a conversation, you can send a fax to the other party before you both hang up. NOTE This feature is available only for black and white faxes.

  • Page 153: Send The Same Fax To More Than One Recipient (Broadcasting)

    Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Related Models: MFC-T920DW/MFC-T925DW Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
  • Page 154 Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...
  • Page 155 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress Related Models: MFC-T920DW/MFC-T925DW While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.

  • Page 156: Send A Fax In Real Time

    Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time Related Models: MFC-T920DW/MFC-T925DW When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending.

  • Page 157: Change The Fax Auto Redial Setting

    Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting Related Models: MFC-T920DW/MFC-T925DW If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials once after five-minutes.

  • Page 158: Cancel A Fax In Progress

    Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress Related Models: MFC-T920DW/MFC-T925DW 1. Press Detener/Salir (Stop/Exit) to cancel a fax that is already in progress. 2. When you press Detener/Salir (Stop/Exit) while the machine is dialing or sending, the LCD displays [Cancel Job?].

  • Page 159: Check And Cancel A Pending Fax

    Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Related Models: MFC-T920DW/MFC-T925DW Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].

  • Page 160: Fax Options

    Home > > Send a Fax > Fax Options Fax Options Related Models: MFC-T920DW/MFC-T925DW To change fax-sending settings, press (FAX). Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.

  • Page 161: Receive A Fax

    Home > > Receive a Fax Receive a Fax Related Models: MFC-T920DW/MFC-T925DW • Receive Mode Settings • Set Easy Receive • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...

  • Page 162: Receive Mode Settings

    Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings Related Models: MFC-T920DW/MFC-T925DW • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
  • Page 163 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Related Models: MFC-T920DW/MFC-T925DW Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
  • Page 164 Home > > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode Related Models: MFC-T920DW/MFC-T925DW The correct Receive Mode for you is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as your machine.
  • Page 165 • Register the Distinctive Ring Pattern • Turn off Distinctive Ring • Connect an External TAD • Telephone and Fax Problems...
  • Page 166 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) Related Models: MFC-T920DW/MFC-T925DW When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
  • Page 167 Home > > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring) Set the F/T Ring Time (Pseudo/Double-ring) Related Models: MFC-T920DW/MFC-T925DW When you set the Receive Mode to [Fax/Tel], if the call is a fax, your machine will receive it automatically. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option.

  • Page 168: Set Easy Receive

    Home > > Receive a Fax > Set Easy Receive Set Easy Receive Related Models: MFC-T920DW/MFC-T925DW If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 169: Shrink Page Size Of An Oversized Incoming Fax

    Home > > Receive a Fax > Shrink Page Size of an Oversized Incoming Fax Shrink Page Size of an Oversized Incoming Fax Related Models: MFC-T920DW/MFC-T925DW When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper.

  • Page 170: Set The Fax Receive Stamp

    Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Related Models: MFC-T920DW/MFC-T925DW Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.

  • Page 171: Receive A Fax At The End Of A Telephone Conversation

    Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation Related Models: MFC-T920DW/MFC-T925DW If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.

  • Page 172: Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options Memory Receive Options Related Models: MFC-T920DW/MFC-T925DW Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
  • Page 173 Home > > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Related Models: MFC-T920DW/MFC-T925DW Turn on the PC-Fax Receive feature to automatically store incoming faxes to your machine's memory, and then send them to your computer.
  • Page 174 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory Related Models: MFC-T920DW/MFC-T925DW • This feature is available only for black and white faxes. •...

  • Page 175: Voice Operations And Fax Numbers

    Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers Related Models: MFC-T920DW/MFC-T925DW • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups • Dial Access Codes and Credit Card Numbers...

  • Page 176: Voice Operations

    Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations Related Models: MFC-T920DW/MFC-T925DW • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...
  • Page 177 Home > > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals Related Models: MFC-T920DW/MFC-T925DW If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps.
  • Page 178 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode Related Models: MFC-T920DW/MFC-T925DW When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
  • Page 179 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations Related Models: MFC-T920DW/MFC-T925DW • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Machine, an External Two-Line TAD and Two-Line Telephone...
  • Page 180 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines Related Models: MFC-T920DW/MFC-T925DW A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
  • Page 181 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System Related Models: MFC-T920DW/MFC-T925DW A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada.
  • Page 182 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets Related Models: MFC-T920DW/MFC-T925DW This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
  • Page 183 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Machine, an External Two-Line TAD and Two-Line Telephone Install Your Machine, an External Two-Line TAD and Two-Line Telephone Related Models: MFC-T920DW/MFC-T925DW When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.

  • Page 184: Store Fax Numbers

    Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers Related Models: MFC-T920DW/MFC-T925DW • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book •...
  • Page 185 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers Related Models: MFC-T920DW/MFC-T925DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1.
  • Page 186 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Save Outgoing Call Numbers to the Address Book Save Outgoing Call Numbers to the Address Book Related Models: MFC-T920DW/MFC-T925DW You can copy numbers from your Outgoing Call history and save them in your Address Book. 1.
  • Page 187 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Save Caller ID History Numbers to the Address Book Save Caller ID History Numbers to the Address Book Related Models: MFC-T920DW/MFC-T925DW If you have a Caller ID subscriber service with your telephone company, you can copy numbers from your Caller ID History and save them in your Address Book.
  • Page 188 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Do one of the following: •...

  • Page 189: Set Up Broadcasting Groups

    Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Related Models: MFC-T920DW/MFC-T925DW Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast.
  • Page 190 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Change a Broadcasting Group Name Change a Broadcasting Group Name Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Press a or b to select the following: a.
  • Page 191 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a.
  • Page 192 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Press a or b to select the following: a.

  • Page 193: Dial Access Codes And Credit Card Numbers

    Home > > Voice Operations and Fax Numbers > Dial Access Codes and Credit Card Numbers Dial Access Codes and Credit Card Numbers Related Models: MFC-T920DW/MFC-T925DW Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may vary depending on the time and destination.

  • Page 194: Telephone Services And External Devices

    Home > > Telephone Services and External Devices Telephone Services and External Devices Related Models: MFC-T920DW/MFC-T925DW • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...

  • Page 195: Voice Mail

    Home > > Telephone Services and External Devices > Voice Mail Voice Mail Related Models: MFC-T920DW/MFC-T925DW This feature is available only in the USA and Canada. If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

  • Page 196: Distinctive Ring

    Home > > Telephone Services and External Devices > Distinctive Ring Distinctive Ring Related Models: MFC-T920DW/MFC-T925DW This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
  • Page 197 Ring Pattern Rings short-short or long-long short-long-short short-short-long very long • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.
  • Page 198 Home > > Telephone Services and External Devices > Distinctive Ring > Register the Distinctive Ring Pattern Register the Distinctive Ring Pattern Related Models: MFC-T920DW/MFC-T925DW This feature is available only in the USA and Canada. After you set the Distinctive Ring feature to [On], your Distinctive Ring number will receive faxes automatically. The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On].
  • Page 199 Home > > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring Related Models: MFC-T920DW/MFC-T925DW This feature is available only in the USA and Canada. 1. Press Ajustes (Settings). 2. Press a or b to select the following: a.

  • Page 200: Caller Id

    Home > > Telephone Services and External Devices > Caller ID Caller ID Related Models: MFC-T920DW/MFC-T925DW The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number (or name if it is available) of your caller as the line rings. •...
  • Page 201 Home > > Telephone Services and External Devices > Caller ID > Set up Your Area Code Set up Your Area Code Related Models: MFC-T920DW/MFC-T925DW When returning calls from the Caller ID history, your machine will dial "1" plus the area code. If your local dialing plan requires that the "1"...

  • Page 202: Voice Over Internet Protocol (Voip/Telephone Line Interference)

    Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) Related Models: MFC-T920DW/MFC-T925DW VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.

  • Page 203: External Tad (Telephone Answering Device)

    Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) Related Models: MFC-T920DW/MFC-T925DW You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
  • Page 204 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD Related Models: MFC-T920DW/MFC-T925DW The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
  • Page 205 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD Related Models: MFC-T920DW/MFC-T925DW 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
  • Page 206 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) Related Models: MFC-T920DW/MFC-T925DW We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.

  • Page 207: External And Extension Telephones

    Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones Related Models: MFC-T920DW/MFC-T925DW • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset •...
  • Page 208 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone Related Models: MFC-T920DW/MFC-T925DW You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.
  • Page 209 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Related Models: MFC-T920DW/MFC-T925DW Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
  • Page 210 Home > > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset Related Models: MFC-T920DW/MFC-T925DW If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
  • Page 211 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Related Models: MFC-T920DW/MFC-T925DW Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.
  • Page 212 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes Related Models: MFC-T920DW/MFC-T925DW The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999.

  • Page 213: Fax Reports

    Home > > Fax Reports Fax Reports Related Models: MFC-T920DW/MFC-T925DW • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports • Set the Machine to Power Off Automatically...

  • Page 214: Set The Transmission Verification Report's Style

    Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style Related Models: MFC-T920DW/MFC-T925DW You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

  • Page 215: Set The Fax Journal's Interval Period

    Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period Related Models: MFC-T920DW/MFC-T925DW You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).

  • Page 216: Pc-Fax

    Home > > PC-FAX PC-FAX Related Models: MFC-T920DW/MFC-T925DW • PC-FAX for Windows • PC-FAX for Mac...

  • Page 217: Pc-Fax For Windows

    Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows Related Models: MFC-T920DW/MFC-T925DW • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
  • Page 218 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Related Models: MFC-T920DW/MFC-T925DW Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) •...
  • Page 219 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure PC-FAX (Windows) Configure PC-FAX (Windows) Related Models: MFC-T920DW/MFC-T925DW Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1.
  • Page 220 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW Add, edit and delete members and groups to personalize your Address Book. •...
  • Page 221 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software.
  • Page 222 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Create a Group in your PC-FAX Address Book (Windows) Create a Group in your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW Create a group to broadcast the same PC-FAX to several recipients at one time.
  • Page 223 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Edit Member or Group Information in your PC-FAX Address Book (Windows) Edit Member or Group Information in your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW 1.
  • Page 224 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Delete a Member or Group in your PC-FAX Address Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW 1.
  • Page 225 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Export your PC-FAX Address Book (Windows) Export your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW You can export the Address Book as an ASCII text file (*.csv) or a vCard (an electronic business card) and save it on your computer.
  • Page 226 Related Information • Configure your PC-Fax Address Book (Windows)
  • Page 227 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Import Information to your PC-FAX Address Book (Windows) Import Information to your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1.
  • Page 228 Home > > PC-FAX > PC-FAX for Windows > Send a Fax Using PC-FAX (Windows) Send a Fax Using PC-FAX (Windows) Related Models: MFC-T920DW/MFC-T925DW PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
  • Page 229 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Related Models: MFC-T920DW/MFC-T925DW Use the Brother PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want.
  • Page 230 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) Receive Faxes Using PC-FAX Receive (Windows) Related Models: MFC-T920DW/MFC-T925DW The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
  • Page 231 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) Run the Brother PC-FAX Receive on Your Computer (Windows) Related Models: MFC-T920DW/MFC-T925DW We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software runs automatically and can transfer any faxes upon computer startup.
  • Page 232 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) > Set Up Your Computer for PC-FAX Receiving (Windows) Set Up Your Computer for PC-FAX Receiving (Windows) Related Models: MFC-T920DW/MFC-T925DW 1.
  • Page 233 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) > Add Your Machine to PC-FAX Receiving (Windows) Add Your Machine to PC-FAX Receiving (Windows) Related Models: MFC-T920DW/MFC-T925DW •...
  • Page 234 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Related Models: MFC-T920DW/MFC-T925DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages...
  • Page 235 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)

  • Page 236: Pc-Fax For Mac

    Home > > PC-FAX > PC-FAX for Mac PC-FAX for Mac Related Models: MFC-T920DW/MFC-T925DW • Send a Fax Using AirPrint (macOS)

  • Page 237: Photocapture Center

    Home > PhotoCapture Center PhotoCapture Center Related Models: MFC-T920DW/MFC-T925DW • Print Photos Directly from a USB Flash Drive...

  • Page 238: Print Photos Directly From A Usb Flash Drive

    Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive Print Photos Directly from a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive.

  • Page 239: Compatible Usb Flash Drives

    Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives Related Models: MFC-T920DW/MFC-T925DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.

  • Page 240: Important Information About Photo Printing

    Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-T920DW/MFC-T925DW Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid photo printing problems: •...

  • Page 241: Print Photos From A Usb Flash Drive On The Brother Machine

    Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine Related Models: MFC-T920DW/MFC-T925DW • Preview and Print Photos from a USB Flash Drive •...
  • Page 242 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW You can preview your photos on the LCD before printing them, or print images stored on a USB flash drive.
  • Page 243 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive.
  • Page 244 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Related Models: MFC-T920DW/MFC-T925DW Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
  • Page 245 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping Related Models: MFC-T920DW/MFC-T925DW If your photo is too long or too wide to fit within the layout space, part of the image will be cropped. •...
  • Page 246 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW This feature expands the printable area to the edges of the paper.
  • Page 247 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Related Models: MFC-T920DW/MFC-T925DW Print the date if it is already in your photo’s information.
  • Page 248 Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos Related Models: MFC-T920DW/MFC-T925DW Option Description Print Quality Select the print resolution for your type of document.

  • Page 249: Network

    Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...

  • Page 250: Supported Basic Network Features

    Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...

  • Page 251: Configure Network Settings

    Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 252: Configure Network Settings Using The Control Panel

    Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to select the [Network] option. Press OK.

  • Page 253: Wireless Network Settings

    Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...

  • Page 254: Use The Wireless Network

    Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
  • Page 255 Home > Network > Wireless Network Settings > Use the Wireless Network > Before Configuring Your Machine for a Wireless Network Before Configuring Your Machine for a Wireless Network Before attempting to configure a wireless network, confirm the following: • To achieve optimum results with normal everyday document printing, place your machine as close to the wireless LAN access point/router as possible with minimal obstructions.
  • Page 256 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer 1.
  • Page 257 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device 1.
  • Page 258 Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 259 • If your authentication method is Open System and your encryption mode is None, go to the next step. 7. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup.
  • Page 260 7. The machine attempts to connect to the wireless device you have selected. When your wireless device connects successfully, the machine displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com.
  • Page 261 Method of Wi-Fi Protected Setup (WPS) If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press WiFi.
  • Page 262 Type A Connection when the wireless LAN access point/router (1) doubles as the Registrar. Type B Connection when another device (2), such as a computer, is used as the Registrar. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press WiFi. 2. Press a or b to select [WPS/PIN Code]. Press OK.
  • Page 263 If you are using a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, complete the following steps: 7. Do one of the following: • Windows 10 Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device. •...
  • Page 264 Click (Start) > Devices and Printers > Add a device. • To use a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router.
  • Page 265 Wireless Network When the SSID is Not Broadcast Configure Your Machine for a Wireless Network When the SSID is Not Broadcast >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 266 • If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption type [TKIP+AES] or [AES], and then press OK. Enter the WPA key, and then press OK. • For more information about how to enter text, see Related Information. •...
  • Page 267 7. Select [Infrastructure], and then press OK. 8. Select the Authentication Method, and then press OK. 9. Do one of the following: • If you selected the [Open System] option, press a or b to select the Encryption type [None] or [WEP], and then press OK.

  • Page 268: Use Wi-Fi Direct

    ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually...
  • Page 269 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Wi-Fi Direct Overview Wi-Fi Direct Overview ® Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1.
  • Page 270 > Configure Your Wi-Fi Direct Network Using the Push Button Method Configure Your Wi-Fi Direct Network Using the Push Button Method >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW When a machine receives a Wi-Fi Direct request from your mobile device, the message [Connect?] appears on the LCD.
  • Page 271 5. When your wireless device connects successfully, the machine displays [Connected]. Related Information ® • Use Wi-Fi Direct Related Topics: • Wi-Fi Direct Overview • Configure a Wi-Fi Direct Network Manually...
  • Page 272 > Use Wi-Fi Direct > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Configure the Wi-Fi Direct setting from the machine's control panel. 1. Press Menú (Menu). 2. Press a or b to select the following: a.

  • Page 273: Enable/Disable Wireless Lan

    Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW >> DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW 1. Press WiFi. 2. Press a or b to select the following: a. Select [WLAN Enable]. Press OK. b. Select [On] or [Off]. Press OK.

  • Page 274: Print The Wlan Report

    > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to select the [Print Reports] option. Press OK.
  • Page 275 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
  • Page 276 Error Code Problem and Recommended Solutions TS-06 The wireless security information (Authentication method / Encryption method / Network Key) is incorrect. Check the following points and try to set up your wireless connection again: 1. Confirm the Network Key. If your Network Key contains upper-case and lower-case letters, make sure you type them correctly.

  • Page 277: Network Features

    Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default...

  • Page 278: Print The Network Configuration Report

    Address on the report, for example: IP address: 192.168.0.5 Subnet mask: 255.255.255.0 Node name: BRN000ca0000499 MAC Address: 00-0c-a0-00-04-99 >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to select the [Print Reports] option. Press OK.

  • Page 279: Reset The Network Settings To Factory Default

    This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using Web Based Management. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu).

  • Page 280: Brother Management Tools

    Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network...

  • Page 281: Security

    Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Lock the Machine Settings from the Control Panel...

  • Page 282: Before Using Network Security Features

    Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.

  • Page 283: Configure Certificates For Device Security

    Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...

  • Page 284: Supported Security Certificate Features

    Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features Supported Security Certificate Features Your machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...

  • Page 285: Step By Step Guide For Creating And Installing A Certificate

    Home > Security > Configure Certificates for Device Security > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA).

  • Page 286: Create A Self-Signed Certificate

    Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 •...

  • Page 287: Create Csr And Install A Certificate From A Certificate Authority (Ca)

    Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
  • Page 288 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 289 10. Click Save. 11. Click b next to Save, and then specify the location where you want to save the file. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate.
  • Page 290 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.

  • Page 291: Import And Export The Certificate And Private Key

    Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
  • Page 292 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 293 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 294: Manage Multiple Certificates

    Home > Security > Configure Certificates for Device Security > Manage Multiple Certificates Manage Multiple Certificates The Multiple Certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate screen to view certificate content, delete, or export your certificates.

  • Page 295: Use Ssl/Tls

    Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...

  • Page 296: Introduction To Ssl/Tls

    Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
  • Page 297 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
  • Page 298 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.

  • Page 299: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights...
  • Page 300 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
  • Page 301 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
  • Page 302 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
  • Page 303 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...

  • Page 304: Print Documents Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols...
  • Page 305 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 306: Lock The Machine Settings From The Control Panel

    Home > Security > Lock the Machine Settings from the Control Panel Lock the Machine Settings from the Control Panel Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.

  • Page 307: About Using Tx Lock

    Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock About Using TX Lock Related Models: MFC-T920DW/MFC-T925DW Block unauthorized data transmission to and from the machine. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: •...
  • Page 308 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-T920DW/MFC-T925DW 1. Press Ajustes (Settings). 2. Press a or b to select the following: a.
  • Page 309 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-T920DW/MFC-T925DW 1. Press Ajustes (Settings). 2. Press a or b to select the following: a.
  • Page 310 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-T920DW/MFC-T925DW 1. Press Ajustes (Settings). 2. Press a or b to select the following: a.

  • Page 311: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ® Mopria Print Service • Print an Email Attachment...

  • Page 312: Brother Web Connect

    Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect...

  • Page 313: Brother Web Connect Overview

    Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Related Models: MFC-T920DW/MFC-T925DW Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services. 1.
  • Page 314 Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel Related Models: MFC-T920DW/MFC-T925DW If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
  • Page 315 Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management Related Models: MFC-T920DW/MFC-T925DW If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...

  • Page 316: Online Services Used With Brother Web Connect

    Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW Use Brother Web Connect to access online services from your Brother machine. Some of these web services offer business versions.
  • Page 317 Related Information • Brother Web Connect...

  • Page 318: Set Up Brother Web Connect

    Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect •...
  • Page 319 Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Related Models: MFC-T920DW/MFC-T925DW Configure the Brother Web Connect settings using the following procedure: Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account.
  • Page 320 Your Brother machine can now use the service. Related Information • Set Up Brother Web Connect...
  • Page 321 Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW To use Brother Web Connect to access an online service, you must have an account with that online service.
  • Page 322 Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access Related Models: MFC-T920DW/MFC-T925DW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed.
  • Page 323 Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want.

  • Page 324: Scan And Upload Documents Using Brother Web Connect

    Home > Mobile/Web Connect > Brother Web Connect > Scan and Upload Documents Using Brother Web Connect Scan and Upload Documents Using Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW Upload your scanned photos and documents directly to a web service without using a computer. •...

  • Page 325: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)

  • Page 326: Airprint Overview

    Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.

  • Page 327: Before Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.

  • Page 328: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 329 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
  • Page 330 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.

  • Page 331: Scan Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.

  • Page 332: Send A Fax Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Related Models: MFC-T920DW/MFC-T925DW Make sure your machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below.

  • Page 333: Mopria ® Print Service

    ® Home > Mobile/Web Connect > Mopria Print Service ® Mopria Print Service ® ™ ™ Mopria Print Service is a print feature on Android mobile devices (Android ® version 4.4 or later) developed by the Mopria Alliance. With this service, you can connect to the same network as your machine and print without additional setup.

  • Page 334: Brother Iprint&Scan

    Home > Brother iPrint&Scan Brother iPrint&Scan • Brother iPrint&Scan Overview for Windows and Mac • Brother iPrint&Scan Overview for Mobile Devices...

  • Page 335: Brother Iprint&Scan Overview For Windows And Mac

    Home > Brother iPrint&Scan > Brother iPrint&Scan Overview for Windows and Mac Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.

  • Page 336: Brother Iprint&Scan Overview For Mobile Devices

    Home > Brother iPrint&Scan > Brother iPrint&Scan Overview for Mobile Devices Brother iPrint&Scan Overview for Mobile Devices Use Brother iPrint&Scan to print and scan from various mobile devices. ™ • For Android Devices ™ Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android device.

  • Page 337: Troubleshooting

    Home > Troubleshooting Troubleshooting If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips:...

  • Page 338: Error And Maintenance Messages

    You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com. • Related Information references are at the bottom of this page. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Error Message...
  • Page 339 Error Message Cause Action Cannot Print XX The machine has a mechanical problem. Open the scanner cover and remove any foreign objects and paper scraps from -OR- inside the machine. If the error message A foreign object, such as a paper clip or a continues, disconnect the machine from piece of ripped paper, is in the machine.
  • Page 340 Error Message Cause Action Ink Low The amount of remaining ink in one or Look through the window of the ink tank to more of the ink tanks is low. confirm the actual amount of remaining ink. This error message may appear if the ink dot counter is incorrect even if some ink If the remaining ink level is at or below the remains.
  • Page 341 Remove the paper and reinsert it in the position of the manual feed slot. center of the manual feed slot, and then follow the LCD instructions. (DCP-T520W/DCP-T525W/ DCP-T720DW/DCP-T725DW) See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed Make sure the Jam Clear Cover is closed correctly.
  • Page 342 Place one sheet at a the next sheet of paper in the manual feed slot. time.. (DCP-T520W/DCP-T525W/ DCP-T720DW/DCP-T725DW) Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers.
  • Page 343 Error Message Cause Action • Printing for the refilled color. Press d (No) for the (Windows) non-refilled colors. If the media type is set to Plain Paper See Related Information: Refill the Ink and you selected Grayscale in the Tanks. printer driver, you can use the machine The machine may stop all print operations as a black &...
  • Page 344 Error Message Cause Action • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. Cover is Open. The scanner cover is not locked in the Lift the scanner cover and then close it closed position.
  • Page 345 Error Message Cause Action off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
  • Page 346 Error Message Cause Action Jam D MP Tray The paper guides are not set to the Make sure the paper guides are set to the correct paper size. correct paper size. Jam E Inside/MP The paper is jammed in the machine. Gently remove the jammed paper.
  • Page 347 Error Message Cause Action No Paper Fed Tray 1 Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. No Response/Busy The number you dialed does not answer Verify the number and try again.
  • Page 348 Error Message Cause Action connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report. See Related Information: Print the Network Configuration Report.
  • Page 349 • Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) • Paper Handling and Printing Problems • Load Paper in the Multi-purpose Tray (MP Tray) • Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)

  • Page 350: Transfer Your Faxes Or Fax Journal Report

    Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report Related Models: MFC-T920DW/MFC-T925DW If the LCD shows: • [Cannot Clean XX] • [Cannot Start XX] • [Cannot Print XX] •...
  • Page 351 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine Related Models: MFC-T920DW/MFC-T925DW If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
  • Page 352 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer Related Models: MFC-T920DW/MFC-T925DW You can transfer the faxes from your machine's memory to your computer. 1.
  • Page 353 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Related Models: MFC-T920DW/MFC-T925DW If you have not set up your Station ID, you cannot enter fax transfer mode. 1.

  • Page 354: Error Messages When Using The Brother Web Connect Feature

    Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Related Models: MFC-T920DW/MFC-T925DW Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart.
  • Page 355 Server Error Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new service) has expired or is invalid. temporary ID, and then use the new ID to register the account to the machine.

  • Page 356: Document Jams

    Home > Troubleshooting > Document Jams Document Jams Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...

  • Page 357: Document Is Jammed In The Top Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Remove any paper from the ADF that is not jammed. 2.

  • Page 358: Document Is Jammed Inside The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3.

  • Page 359: Remove Paper Scraps Jammed In The Adf

    Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.

  • Page 360: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam) • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) •...

  • Page 361: Paper Is Jammed In The Machine When Using The Standard Paper Tray (Paper Jam)

    Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW When printing from the paper tray, if the LCD displays [Paper Jam], follow these steps: If you are using the MP tray, see Related Information: Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP).
  • Page 362 6. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 7. Slowly pull the jammed paper (1) out of the machine. 8. Move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
  • Page 363 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b. Open the scanner cover again, and then hold down the Detener/Salir (Stop/Exit) button until the print head moves to the center.
  • Page 364 11. Slowly pull the jammed paper out of the machine. 12. Close the Jam Clear Cover. Make sure the cover is closed completely. 13. Put the paper tray firmly back in the machine. 14. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
  • Page 365 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.

  • Page 366: Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam A Inside/Front] or [Repeat Jam A], follow these steps: 1.
  • Page 367 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. •...
  • Page 368 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
  • Page 369 If your LCD error message was [Repeat Jam A], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 370 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...

  • Page 371: Paper Is Jammed In The Front Of The Machine (Jam B Front)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam B Front) Paper is Jammed in the Front of the Machine (Jam B Front) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps: 1.
  • Page 372 If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 373 6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...

  • Page 374: Paper Is Jammed In The Back Of The Machine (Jam C Rear)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam C Rear], follow these steps: 1.
  • Page 375 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

  • Page 376: Paper Is Jammed In The Multi-Purpose Tray (Jam D Mp Tray)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam D MP Tray], follow these steps: 1.
  • Page 377 If you are having difficulty pulling the paper out, push the release lever (1) toward the back of the machine, and then pull the paper. 6. Close the MP tray cover. 7. Push the paper tray firmly back in the machine. 8.
  • Page 378 Related Topics: • Error and Maintenance Messages...

  • Page 379: Paper Is Jammed Inside And In The Multi-Purpose Tray (Paper Jam/Jam E Inside/Mp)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) Related Models: DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW (DCP-T820DW/DCP-T825DW) When using the Multi-purpose (MP) tray, if the LCD displays [Paper Jam], follow these steps: (MFC-T920DW/MFC-T925DW) If the LCD displays [Jam E Inside/MP] or [Repeat Jam E In/MP], follow these steps:...
  • Page 380 5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1).
  • Page 381 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b. Open the scanner cover again, and then press and hold the Detener/Salir (Stop/Exit) button until the print head moves to the center.
  • Page 382 Move the print head (if needed) to remove any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). 7. Gently close the scanner cover using both hands. 8.
  • Page 383 10. Push the paper tray firmly back in the machine. 11. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 12. Reconnect the power cord. Related Information •...

  • Page 384: If You Are Having Difficulty With Your Machine

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the following topics.

  • Page 385: Paper Handling And Printing Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, see the latest FAQs & Troubleshooting tips at support.brother.com.
  • Page 386 Difficulties Suggestions Look through the window of the ink tank to confirm the actual amount of remaining ink. If the remaining ink level is at or below the lower line under the minimum fill mark, refill the ink tank. A message may appear on the LCD to verify whether the ink tanks were refilled. Select Yes to reset the ink dot counter for the refilled color.
  • Page 387 Print Quality Difficulties Difficulties Suggestions Poor print quality Check the print quality. See Related Information: Check the Print Quality. Make sure the Media Type setting in the printer drivers, your application, or the Paper Type setting on the machine matches the type of paper you are using. See Related Information: Change the Paper Size and Paper Type.
  • Page 388 Difficulties Suggestions to power down the machine. Using allows minimal power to the machine, resulting in periodic, but less frequent, cleaning of the print head. Characters and lines are blurred. Check the printing alignment. See Related Information: Check the Print Alignment from Your Brother Machine. Change the print options.
  • Page 389 Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place. Make sure the Jam Clear Cover at the back of the machine is closed. If the machine's LCD displays a Paper Jam message and you still have a problem, see Related Information: Error and Maintenance Messages.
  • Page 390 Difficulties Suggestions Black lines when receiving. The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Left and right margins are cut off If the received faxes are divided and printed on two pages or if you get an extra or a single page is printed on two blank page, your paper size setting may not be correct for the paper you are...

  • Page 391: Telephone And Fax Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems Related Models: MFC-T920DW/MFC-T925DW >> Telephone Line or Connections >> Handling Incoming Calls >> Receiving Faxes >> Sending Faxes Telephone Line or Connections Difficulties Suggestions Dialing does not work.
  • Page 392 Difficulties Suggestions For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem.
  • Page 393 Difficulties Suggestions then a person, device, or subscriber service is answering the fax call before the machine has a chance to answer. • If you were not able to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fax line.
  • Page 394 Difficulties Suggestions Verification Report, your machine may be out of memory. If the problem continues, ask the telephone company to check your telephone line. See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax.
  • Page 395 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Related Models: MFC-T920DW/MFC-T925DW Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1.
  • Page 396 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP Related Models: MFC-T920DW/MFC-T925DW If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations.

  • Page 397: Other Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems >> Copying Difficulties >> Scanning Difficulties >> PhotoCapture Center Difficulties (MFC-T920DW/MFC-T925DW) >> Software Difficulties Copying Difficulties Difficulties Suggestions Black lines or streaks appear in Black lines on copies are typically caused by dirt or correction fluid on the glass copies.
  • Page 398 PhotoCapture Center Difficulties (MFC-T920DW/MFC-T925DW) Difficulties Suggestions Part of my photo is missing when Make sure Borderless printing and Cropping are turned off. printed. See Related Information: Print Borderless Photos from a USB Flash Drive. See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions...

  • Page 399: Network Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check the Brother Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network...
  • Page 400 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask.
  • Page 401 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check the Brother Machine's Network Settings Check the Brother Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
  • Page 402 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network If You Are Having Difficulty with Your Machine's Network For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
  • Page 403 Cause Action Interface machine and the mobile device. There is a wireless Move other devices away from the Brother machine or the mobile Wi-Fi Direct ® device. computer, Bluetooth supported device, microwave oven, or digital cordless phone near the Brother machine or the mobile device.
  • Page 404 Cause Action Interface Your security software Some security software might block access without showing a security Wired/Wireless blocks your machine's alert dialog box even after successful installation. access to the network. To allow access, see the instructions for your security software or ask the software manufacturer.
  • Page 405 I Want to Check that My Network Devices are Working Correctly Check Action Interface Check that your Brother Check the following: Wired/Wireless machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on.
  • Page 406 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly.

  • Page 407: Airprint Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine.

  • Page 408: Check The Machine Information

    Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to select [Machine Info.]. Press OK.

  • Page 409: Reset Your Machine

    When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.

  • Page 410: Reset Functions Overview

    Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-T920DW/MFC-T925DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.

  • Page 411: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Refill the Ink Tanks • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results •...

  • Page 412: Refill The Ink Tanks

    Home > Routine Maintenance > Refill the Ink Tanks Refill the Ink Tanks Make sure to confirm the actual amount of remaining ink visually by looking through the window (1) of the ink tank. If the remaining ink level is at or below the lower line (2) under the minimum fill mark, refill the ink tank. The ink below the lower line is necessary to prevent air from drying out and damaging the print head assembly.
  • Page 413 2. Remove the ink tank cap for the color you want to refill, and place it on the back of the cover, as shown. NOTE Be careful to avoid touching any ink when handling the ink tank cap. 3. Remove the ink bottle cap, remove the film from the ink bottle, and then replace the cap. IMPORTANT •...
  • Page 414 To fill the ink tank faster, insert the bottle nozzle firmly into the ink tank so that the arrow mark shown on the ink bottle in the illustration is up. 6. The bottle is self-standing, and the ink fills automatically until the bottle is empty or until the ink reaches the maximum fill mark line.
  • Page 415 8. Replace the nozzle cap. NOTE • If any ink remains in the ink bottle, seal the cap tightly and store the ink bottle upright on a level surface in a cool, dark place. • Avoid tilting the ink bottle or storing it on its side; it may leak. 9.
  • Page 416 Related Information • Routine Maintenance Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems...

  • Page 417: Clean Your Brother Machine

    Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...

  • Page 418: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
  • Page 419 Related Topics: • Telephone and Fax Problems • Other Problems...

  • Page 420: Clean The Print Head From Your Brother Machine

    Cleaning too often uses ink unnecessarily. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 421 2. Press a or b to make your selections: a. Select [Print Head Cleaning]. Press OK. b. Select [Black only], [Color only], or [All]. Press OK. c. Select [Normal], [Strong], or [Strongest]. Press OK. 3. Press c. The machine cleans the print head. NOTE If you clean the print head several times and the print has not improved, try the Special cleaning method.

  • Page 422: Clean The Print Head Using Web Based Management

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head Using Web Based Management Clean the Print Head Using Web Based Management To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.

  • Page 423: Clean The Print Head From Your Computer (Windows)

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Windows) Clean the Print Head from Your Computer (Windows) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  • Page 424 Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...

  • Page 425: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.

  • Page 426: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. •...

  • Page 427: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.

  • Page 428: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1.
  • Page 429 Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems...

  • Page 430: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray. 1.

  • Page 431: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet. 2.

  • Page 432: Check Your Brother Machine

    Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Monitor Machine Status from Your Computer (Windows)

  • Page 433: Check The Print Quality

    If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.
  • Page 434 Refer to the sample below to check the print quality. DCP-T520W/DCP-T525W Patterns Print Quality None A Few About Half Many DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Patterns Print Quality None A Few About Half Many 7. Do one of the following: • If print head cleaning is needed, press Inicio Color (Color Start) to start the cleaning procedure.
  • Page 435 3. Press c. The machine prints the Print Quality Check Sheet. 4. Check the quality of the four color blocks on the sheet. 5. When an LCD message prompts you to check the print quality, do one of the following: •...
  • Page 436 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems •...

  • Page 437: Check The Print Alignment From Your Brother Machine

    Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 438 4. For pattern (A), press d or c to select the number of the test print that has the fewest visible vertical stripes (1-9), and then press OK. In the example above, row number 6 is the best choice. Repeat this step for the rest of the patterns. When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: 5.

  • Page 439: Monitor Machine Status From Your Computer (Windows)

    Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) Monitor Machine Status from Your Computer (Windows) The Status Monitor utility is a configurable software tool for monitoring the status of one or more machines; it allows you to get immediate notification of errors.
  • Page 440 Related Topics: • Cancel a Print Job (Windows)
  • Page 441 Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. •...
  • Page 442 Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Show Status Monitor Feature (Windows) Turn Off the Show Status Monitor Feature (Windows) The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring.
  • Page 443 Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2.

  • Page 444: Correct The Paper Feed To Clear Vertical Lines

    Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.

  • Page 445: Change The Print Options To Improve Your Print Results

    • If you are experiencing poor print quality when printing from your computer, change your printer driver settings. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 446 • Other Problems • Prevent Smudged Printouts and Paper Jams (Windows) • Print Settings (Windows)

  • Page 447: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 448 9. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink bottles in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange”...

  • Page 449: Machine Settings

    Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 450: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Print Reports • Settings and Features Tables...

  • Page 451: In The Event Of Power Failure (Memory Storage)

    Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) are lost. • (DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW) The date and time must be re-entered. • (MFC-T920DW/MFC-T925DW) The date and time is retained for approximately 24 hours.

  • Page 452: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
  • Page 453 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume Related Models: MFC-T920DW/MFC-T925DW 1. Press Ajustes (Settings). 2. Press a or b to make your selections: a.
  • Page 454 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-T920DW/MFC-T925DW You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall.
  • Page 455 • The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 456 • The machine is connected to a wireless network. • [WLAN Enable] is set to [On] or [WLAN(Wi-Fi)] is selected in the [Network I/F] setting. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 457 The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. (DCP models) If the machine's power has been off, the machine's date and time may not be current. Re-enter them. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu).
  • Page 458 10. Press Detener/Salir (Stop/Exit). Related Information • General Settings Related Topics: • Set Your Station ID...
  • Page 459 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.
  • Page 460 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: MFC-T920DW/MFC-T925DW Set how long the LCD backlight stays on. 1.
  • Page 461 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Related Models: MFC-T920DW/MFC-T925DW Set the machine's Station ID if you want the date and time to appear on each fax you send. 1.
  • Page 462 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Related Models: MFC-T920DW/MFC-T925DW Your machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode.
  • Page 463 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. (MFC-T920DW/ MFC-T925DW) >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.
  • Page 464 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a.

  • Page 465: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
  • Page 466 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report (MFC models) The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book (MFC models) The Address Book report prints a list of names and numbers stored in the Address Book memory.
  • Page 467 Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menú (Menu). 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.

  • Page 468: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1 Line LCD) • Features Tables (1 Line LCD) • Settings Tables (1.8" Color LCD) • Features Tables (1.8"...
  • Page 469 > Settings and Features Tables > Settings Tables (1 Line LCD) Settings Tables (1 Line LCD) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW These tables will help you understand your machine's menu selections and options. Menú (Menu) > [Maintenance] Level 1 Level 2 Descriptions...
  • Page 470 Level 1 Level 2 Level 3 Descriptions (DCP-T520W/ DCP-T525W/ DCP-T720DW/ DCP-T725DW) Check Paper Check the paper type and paper size when you pull the tray out of the machine. (DCP-T520W/ DCP-T525W/ DCP-T720DW/ DCP-T725DW) Ecology Sleep Time Select how long the machine must be idle before it goes into Sleep Mode.
  • Page 471 View the current SSID. Comm. Mode View the current Communication mode. MAC Address View the machine's MAC address. WLAN Enable Turn the wireless network connection On or Off. (DCP-T520W/ DCP-T525W/ DCP-T720DW/ DCP-T725DW) Wi-Fi Direct Manual Configure your Wi-Fi Direct network settings manually.
  • Page 472 Level 1 Level 2 Level 3 Descriptions Wi-Fi Direct Group Owner Set your machine as the Group Owner. Push Button Configure your Wi-Fi Direct network settings using the one-button push method. PIN Code Configure your Wi-Fi Direct network settings using WPS with a PIN code. Device Info.
  • Page 473 Level 1 Level 2 Descriptions Reset All Settings Restore all the machine's settings back to the factory settings. Local Language Change your LCD language. (Available only for some countries.) Related Information • Settings and Features Tables...
  • Page 474 > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1 Line LCD) Features Tables (1 Line LCD) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW ESCÁNER (SCAN) Level 1 Level 2 Descriptions Scan to PC File Scan documents and save them to a folder on your computer.
  • Page 475 Related Information • Settings and Features Tables...
  • Page 476 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (1.8" Color LCD) Settings Tables (1.8" Color LCD) Related Models: MFC-T920DW/MFC-T925DW These tables will help you understand your machine's menu selections and options. Ajustes (Settings) >...
  • Page 477 Level 1 Level 2 Level 3 Descriptions LCD Settings Backlight Adjust the brightness of the LCD backlight. Dim Timer Set how long the LCD backlight stays on after you go back to your Home screen. Sleep Time Select how long the machine must be idle before it goes into Sleep Mode.
  • Page 478 Ajustes (Settings) > [Network] Level 1 Level 2 Level 3 Descriptions Wired LAN TCP/IP BOOT Method Select the Boot method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. Node Name Enter the Node name.
  • Page 479 Level 1 Level 2 Level 3 Descriptions WLAN(Wi-Fi) MAC Address View the machine's MAC address. Wi-Fi Direct Manual Configure your Wi-Fi Direct network settings manually. Group Owner Set your machine as the Group Owner. Push Button Configure your Wi-Fi Direct network settings using the one-button push method.
  • Page 480 Level 1 Descriptions Firmware Auto Check View firmware information on the Home screen. Page Counter Display the printed pages. Ajustes (Settings) > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Add the date and time on the screen and in the headings of the faxes you send.
  • Page 481 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8" Color LCD) Features Tables (1.8" Color LCD) Related Models: MFC-T920DW/MFC-T925DW Level 1 Level 2 Descriptions Fax Resolution Set the resolution for outgoing faxes. Contrast Adjust the contrast.
  • Page 482 COPIA (COPY) Level 1 Level 2 Descriptions Quality Select the Copy resolution for your document type. Tray Select Select the tray to be used for Copy mode. Paper Type Select the paper type that matches the paper in the tray. Paper Size Select the paper size that matches the paper in the tray.
  • Page 483 (Address Book) Level 1 Descriptions Search Dial by pressing only a few buttons. Set Speed Dial Store Speed Dial numbers, so you can dial by pressing only a few buttons. Setup Groups Set up Group numbers for broadcasting. Change Change Address Book numbers. Delete Delete Address Book numbers.

  • Page 484: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...

  • Page 485: What Is Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

  • Page 486: Access Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 10/11 for Mac, Chrome for Android (4.x or later), and Chrome/Safari for iOS (10.x or later). Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
  • Page 487 • If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address. For example: https://SharedPrinter If you enable a NetBIOS name, you can also use the node name. For example: https://brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report.

  • Page 488: Set Or Change A Login Password For Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".

  • Page 489: Set Up Your Machine's Address Book Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-T920DW/MFC-T925DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.

  • Page 490: Appendix

    Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...

  • Page 491: Specifications

    General Specifications Printer Type Inkjet Print Head Black Piezo with 210 nozzles x 1 Color • DCP-T520W/DCP-T525W Piezo with 70 nozzles x 3 • DCP-T720DW/DCP-T725DW/DCP-T820DW/ DCP-T825DW/MFC-T920DW/MFC-T925DW Piezo with 210 nozzles x 3 Memory Capacity 128 MB Liquid Crystal Display (LCD) •...
  • Page 492 Power Off : Approx. 0.2 W Dimensions • DCP-T520W/DCP-T525W 6.3 in. (159 mm) 17.1 in. (435 mm) 15.0 in. (380 mm) 23.0 in. (583 mm) • DCP-T720DW/DCP-T725DW 7.8 in. 7.7 in. (199 mm) (195 mm) 17.1 in. (435 mm) 15.0 in.
  • Page 493 7.7 in. (195 mm) 17.1 in. (435 mm) 17.3 in. (439 mm) 22.7 in. (576 mm) Weights • DCP-T520W/DCP-T525W 15.9 lb (7.2 kg) • DCP-T720DW/DCP-T725DW 19.0 lb (8.6 kg) • DCP-T820DW/DCP-T825DW 20.9 lb (9.5 kg) • MFC-T920DW/MFC-T925DW 21.2 lb (9.6 kg)
  • Page 494 Up to 80 sheets of 20 lb (80 g/m²) Plain Paper Capacity Manual Feed Slot Plain Paper, Inkjet Paper (coated paper), Glossy Paper Type (DCP-T520W/DCP-T525W/ Paper, Recycled Paper DCP-T720DW/ Paper Size Letter, A4, Legal, Mexico Legal, India Legal, Folio, DCP-T725DW) Executive, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4"...
  • Page 495 Yes/Yes Copy Width 8.26 in. (210 mm) Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 × 1800 dpi (DCP-T520W/DCP-T525W) Prints up to 1200 × 2400 dpi (DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/ MFC-T920DW/MFC-T925DW)
  • Page 496 19200 dpi can be selected using the scanner utility). The scanning range may decrease as the scanning resolution increases. ADF models only Printer Specifications Resolution Up to 1200 × 6000 dpi (Windows only) (DCP-T520W/DCP-T525W) Up to 1200 × 6000 dpi (DCP-T720DW/DCP-T725DW/DCP-T820DW/ DCP-T825DW/MFC-T920DW/MFC-T925DW) 8.26 in. (210 mm) Printing Width Borderless : 8.50 in.
  • Page 497 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported. Network Specifications • (DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW) You can connect your machine to a network for Network Printing and Network Scanning. • (MFC-T920DW/MFC-T925DW) You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC- Fax Receive (Windows only).
  • Page 498 Windows 10 Home Windows 10 Windows 10 Education Windows 10 Enterprise Windows Printing 50 MB Server 2008 Windows 64 bit (x64) Server 2008 processor Windows Server 2012 Windows Server 2012 Windows Server 2016 Windows Server 2019 macOS Printing ® 550 MB Intel Operating v10.13.6...

  • Page 499: Supply Specifications

    Home > Appendix > Supply Specifications Supply Specifications The machine uses individual Black, Yellow, Cyan and Magenta ink tanks that are separate from the print head assembly. Service Life of Ink Starter ink bottles are in the box. The first time you fill the ink tank the machine will use extra ink Bottle to fill the ink delivery tubes.

  • Page 500: Brother Help And Customer Support

    Home > Appendix > Brother Help and Customer Support Brother Help and Customer Support If you need help with using your Brother product, visit support.brother.com for FAQs and troubleshooting tips. You can also download the latest software, drivers and firmware, to improve the performance of your machine, and user documentation, to learn how to get the most from your Brother product.
  • Page 501 MEX/LTN-ENG Version 0...

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