Carrier Supra NMA Setup Instructions
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Carrier Supra NMA Setup Instructions

Carrier Supra NMA Setup Instructions

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Non-Member Access (NMA)
NMA Setup Instructions for Mobile Devices
Install eKEY
App and Set Up an Account
®
When a Supra user invites a non-Supra user to access their Supra keybox, a text message
is sent to their device with a link to register, download the eKEY app, and authorize the app.
They must have cellular coverage or have access to Wi-Fi.
1.
Once you receive a text message inviting you to access a Supra keybox, tap/
click on the registration link in the text to begin the process.
In the Welcome to NMA Registration page, tap/click Begin.
2.
3.
Complete the registration process by entering the required account details and
company information. Once complete, tap/click Next.
NOTE:
Remember your
email address and/or
mobile number and PIN
as you will need it again
in Step 6 and for future
access.
4.
Tap/click the link to download Supra eKEY for iPhone or Android. When the
app has completed downloading, open it on your device.
Once the Supra eKEY is open, tap/click Activate eKEY App.
5.
© 2020 Carrier. All rights reserved. Supra is a part of Carrier. Supra and eKEY are registered trademarks of Carrier.
Other brand and product names are or may be the trademarks of, and are used to identify products or services of,
their respective owners.
10104973P2 Rev C EN

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Summary of Contents for Carrier Supra NMA

  • Page 1 Once the Supra eKEY is open, tap/click Activate eKEY App. © 2020 Carrier. All rights reserved. Supra is a part of Carrier. Supra and eKEY are registered trademarks of Carrier. Other brand and product names are or may be the trademarks of, and are used to identify products or services of, their respective owners.
  • Page 2 Steps Enter 10-digit phone number or email address and 4-digit PIN created in the registration process (Step 3) and tap/click Submit. You will receive a Success! message indicating that your authorization code has been sent. Tap/click OK. Note: Message will be text or email, depending on whether you entered your phone number or email address in the previous step.
  • Page 3 Steps 11. You will receive a message with the keybox access information and the timeframe for which you have access. 12. Follow the steps below to open the keybox. Open a Keybox A text message is sent to your mobile device (and an email is sent) each time a Supra user grants you permission to open their keybox.
  • Page 4 When the Success! message appears on your eKEY, press up on the bottom of the keybox to release the key container. When replacing the key container, ensure that all contents are positioned well inside the key container before closing. To replace the key container, turn it so the compartment holding the keys is facing you.

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