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BELL LABS INNOVATIONS Lucent Technologies INTUITY MAP/5 Installation Manual

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INTUITY
MAP/5 Hardware Installation
585-310-146
Comcode107856882
Issue 4
October 1996

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Summary of Contents for BELL LABS INNOVATIONS Lucent Technologies INTUITY MAP/5

  • Page 1 INTUITY MAP/5 Hardware Installation 585-310-146 Comcode107856882 Issue 4 October 1996...
  • Page 2 Copyright © 1996, Lucent Technologies Canadian Department of Communications (DOC) All Rights Reserved Interference Information Printed in U.S.A. This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Notice Canadian Department of Communications.

  • Page 3: Table Of Contents

    Contents About This Book xiii Purpose xiii Intended Audience xiii Prerequisite Skills and Knowledge xiii Organization of This Book How to Use This Book Conventions Used Related Resources xvii Trademarks and Service Marks Training How to Make Comments About This Book xxii Preparing the Site System Arrangement...
  • Page 4 Contents Pinouts for RS-232 and DCP Connections 1-20 System Grounding Connections 1-22 Regulatory Agency Guidelines 1-22 Equipment Attachment Limitations 1-23 European Union Declaration of Conformity 1-24 Getting Started Heeding Cautions and Warnings Calling Technical Support Avoiding Electrostatic Discharge Damage to Circuit Cards Ordering Spares Gathering Tools and Test Equipment Saving Packing Materials...
  • Page 5 Contents Installing the Data Module Software Setting Up a Terminal to Remotely Login to the Lucent Intuity System via a 7400A Data Module 3-10 Connecting the 3820 Modem 3-10 Physically Connecting the 3820 Modem 3-10 Completing all Other Cabling 3-11 Connecting the System to the Power Supply 3-11 Accessing the CPU Setup Screens...
  • Page 6 Contents Installing Circuit Cards — Introduction and Types Types of Circuit Cards in the MAP/5 Tip/Ring Circuit Cards — AYC10 Optional Circuit Cards for Selected Features Standard MAP/5 Circuit Card When to Install Circuit Cards in the MAP/5 General Steps for Circuit Card Installation Installing Tip/Ring Circuit Cards Installing a Tip/Ring Circuit Card Placing the T/R Card in the MAP/5...
  • Page 7 Contents Installing Standard MAP/5 Circuit Cards Installing a Video Controller Card Setting Jumpers on the Video Card Installing Optional Hardware 10-1 Adding a SCSI Expansion Kit 10-1 Adding a Hard Disk 10-3 Readying the MAP/5 for Disk Installation 10-3 Readying a SCSI Disk for Installation 10-5 Mounting the SCSI Disk in the MAP/5 10-8...
  • Page 8 Contents Cleaning the Cartridge Tape Drive 11-6 Cleaning the Floppy Diskette Drive 11-6 Care of Diskettes 11-7 Care of Tape Cartridges 11-7 Component Ordering Numbers What’s in This Appendix Component Order Numbers Listing Cable Connectivity Connecting Cables from the Platform to the Switch Using an IDI or MPDM for Switch Connections Connecting the Lucent Intuity System to G2 and System 85 R2V4...
  • Page 9 Contents Connecting Lucent Intuity System to the Network via Two DCP Lines B-13 Connecting Lucent Intuity System to the Network via Two RS-232 and One DCP Lines B-14 Connecting Lucent Intuity System to the Network via Four RS-232 Cables B-15 Overview of Lucent Intuity Serial Port Connections B-16...
  • Page 10 Contents Making a Direct Connection from Lucent Intuity Multi-Port to 715 Terminal or Other DCE Devices B-27 Cable and Adapter Ordering Numbers B-28 MAP/5 Hardware Replacement Replacing Memory Memory and SIMM Description Determining if SIMMs Are Damaged Check This First Removing and Replacing SIMMs Removing Circuit Cards Installing a Circuit Card...
  • Page 11 Contents Abbreviations ABB-1 Glossary GL-1 Index IN-1 Issue 4.0 October 1996...
  • Page 12 Contents Issue 4.0 October 1996...

  • Page 13: About This Book

    About This Book Purpose This book, Lucent I MAP/5 Hardware Installation, 585-310-146, Issue 4.0 , NTUITY contains the procedures needed for installing the Multi-Application Platform 5 hardware. Intended Audience This book is intended primarily for the on-site service technician and customer technical personnel.

  • Page 14: Organization Of This Book

    About This Book Organization of This Book This book is organized as follows: Chapter 1, "Preparing the Site" This chapter discusses environmental, space, and power requirements, how to verify power supply intake voltage, how to prewire for pinout connections, how to make asynchronous connections, and how to make connections for networking.
  • Page 15 Organization of This Book Chapter 10, "Installing Optional Hardware" This chapter describes how to add a second hard disk or how to add a SCSI Expansion Kit to the MAP/5 platform. Chapter 11, "Finishing Up" This chapter describes how to check or troubleshoot the hardware if the MAP/5 does now power-up correctly after installation.

  • Page 16: How To Use This Book

    About This Book How to Use This Book This book accommodates either the user who has purchased a system that has been assembled, loaded, and tested (ALT) at the factory or the user that intends to assemble and load, as well as install the MAP/5 unit. The chapters are placed in order of the steps to be followed to install the system, as if the system has not yet been assembled.

  • Page 17: Related Resources

    Related Resources Values, instructions, and prompts that you see on the screen are shown as follows: Press any key to continue. Variables that the system supplies or that you must supply are shown in italics . For example, an error message including one of your filenames is shown as follows: The file filename is formatted incorrectly The sequence of menu options that you must select to display a specific...
  • Page 18 About This Book Document Document Number Issue ™ MAP/100 Hardware Installation 585-310-139 2 or later NTUITY ™ Software Installation for Release 3.0 585-310-160 2 or later NTUITY ™ Release 3.0 Upgrade Procedures 585-310-164 2 or later NTUITY ™ Release 3.0 Migration Procedures 585-310-233 2 or later NTUITY...
  • Page 19 Related Resources Document Document Number Issue ™ Integration with Northern Telecom® SL-1, 585-310-221 2 or later NTUITY Meridian™, and Meridian SL-1 ™ Integration with Mitel™ SX-200® DIGITAL, 585-310-222 2 or later NTUITY SX-100®, and SX-200® ™ Integration with NEC® NEAX™ 585-310-216 2 or later NTUITY...

  • Page 20: Trademarks And Service Marks

    About This Book Document Document Number Issue ™ Lodging Artwork Package Mandarin 585-310-739CHM 1 or later NTUITY ™ Lodging Artwork Package Japanese 585-310-739JA 1 or later NTUITY ™ Lodging Artwork Package U.S. English 585-310-739A4 1 or later NTUITY (A4 Sizing) Continued on next page Trademarks and Service Marks The following trademarked products are mentioned in the books in the I...

  • Page 21: Training

    Training NEAX™ is a trademark of NEC Telephone, Inc. NEC® is a registered trademark of NEC Telephones, Inc. Netware® is a registered trademark of Novell, Inc. Netware® Loadable Module™ is a trademark of Novell, Inc. NLM® is a registered trademark of Novell, Inc. Northern Telecom®...

  • Page 22: How To Make Comments About This Book

    About This Book How to Make Comments About This Book A reader comment card is behind the title page of this document. While we have tried to make this document fit your needs, we are interested in your suggestions for improving it and urge you to complete and return a reader comment card. If the reader comment card has been removed, send your comments to: Lucent Technologies, Inc.

  • Page 23: Preparing The Site

    Preparing the Site This chapter describes site preparation steps that should be taken prior to installing the MAP/5. These steps include: Verifying environmental, space, and power requirements Prewiring for pinout connections Reviewing regulatory agency guidelines This information also can be found in Intuity New System Planning for Release 3.0 , 585-310-605.

  • Page 24: System Arrangement

    Preparing the Site System Arrangement Install the MAP/5 as a desktop unit. See Figure 1-1. Position the unit with approximately a six-inch (5.2-centimeters) clearance on all sides of the equipment to provide for adequate cooling. The manufacturer ships preassembled MAP/5s except as noted in this book. Figure 1-1.

  • Page 25: Environmental Considerations

    Environmental Considerations Environmental Considerations Place the MAP/5 in an area where the following environmental requirements are maintained: OPERATING STATE TEMPERATURE HUMIDITY Operating +5 to +35 C 20% to 80% (+41 to +95 F) noncondensing Non-operating -40 to +60 C 5% to 92%, (-40 F to 140 F) noncondensing NOTE:...

  • Page 26: Space Requirements

    Preparing the Site Place the monitor at or below eye level, and away from windows or other sources of glare. To reduce muscle strain, place the keyboard at or below elbow level. Space Requirements Table 1-1 lists the weight and size of the major MAP/5 components: Table 1-1.

  • Page 27: Power Requirements

    Power Requirements Power Requirements The maximum power output of a MAP/5 is 200 watts. The MAP/5 powers the monitor through an interface cable. Connect the monitor to AC outlet on the MAP/5 and to the connector on the video controller card located in slot 5. Connect the keyboard to the left front side of the MAP/5.
  • Page 28 Preparing the Site Side view End view Figure 1-2. NEMA 5-15 Power Cord (Northern America) Side view End view Figure 1-3. CEE 7 Power Cord (Greece) Issue 4.0 October 1996...
  • Page 29 Power Requirements Side view End view Figure 1-4. BS 1363 Power Cord (United Kingdom, Hong Kong, and Singapore) Side view End view Figure 1-5. BS 546 Power Cord (India and Singapore) Issue 4.0 October 1996...

  • Page 30: Site Prewiring For Pinout Connections

    Preparing the Site Site Prewiring for Pinout Connections Pinout connections for telephone lines, networking to other voice systems, switch integration, and asynchronous connections are described in this section. Telephone Line Connections — Tip/Ring Circuit Card Connections to attendant telephones are provided over telephone lines that may come from the local private branch exchange (PBX) or switch.
  • Page 31 Telephone Line Connections — Tip/Ring Circuit Card 7 ft. modular Chan 3 cord—USOC Circuit card RJ25C type channel number Chan 2 (103623237) Chan 1 T3 T2 R1 T1 R2 R3 1-2-3 885A Adapter (106079270) 4-5-6 RJ25C RJ25C IVC6 IVC6 4-5-6 1-2-3 Line 4 Line 1...

  • Page 32: Cable Connection Using The Line Splitter

    Preparing the Site Cable Connection Using the Line Splitter Use the 885A Adapter (line splitter) for the IVC6 T/R cards in order to use all three channels or telephone lines in the 6-pin conductor modular cord. WARNING: There may be a magnet on the back of the 885A adapter. Do not place this near a hard disk drive, circuit card, or floppy diskette.
  • Page 33 Telephone Line Connections — Tip/Ring Circuit Card Interconnects USOC RJ25C between IVC6 and 885A Adapter (six conductor, 7 ft. cords) USOC RJ25C 1 2 3 4 5 6 AUDIO Connect to USOC RJ11 on Customer Premise Equipment (two conductor, 25 ft. cords) IVC6 (view of faceplate)

  • Page 34: Making Asynchronous Connections Multi-Port Serial Card

    Preparing the Site Making Asynchronous Connections Multi-Port Serial Card You can connect the MAP/5 to a terminal, modem, or other DTE or DCE device via an asynchronous link in one of two methods. These include: An asynchronous port, COM1, on the back of the MAP/5. COM1 is labeled as Serial Port 1 on the back of the MAP/5.

  • Page 35: Optional Multi-Port (8 Ports) Serial Card

    Making Asynchronous Connections Multi-Port Serial Card A 25-pin D-subminiature male connector, located on the back of the MAP/5, is provided for COM1 (Serial Port 1). COM1 (Serial Port 1) supports asynchronous host connections running at 300-9600 baud. Networking modems typically use the 9600 baud rate.
  • Page 36 Preparing the Site SIGNAL RJ-11 DB-25 FOR TERMINALS: DATA IN PEC 70854 [DB-25 DCE Male] DATA OUT CTRL OUT CTRL IN SIGNAL RJ-11 DB-25 DATA OUT FOR MODEMS: DATA IN PEC 70853 [DB-25 DTE Male] CTRL IN CTRL OUT Figure 1-10. Pinout Connections for DTE or DCE Adapters CNTL OUT CNTL OUT DATA IN...

  • Page 37: Using Modems And Switch Integration Devices With The Multi-Port Circuit Card

    Making Asynchronous Connections Multi-Port Serial Card Using Modems and Switch Integration Devices with the Multi-Port Circuit Card You may connect modems and switch integration devices (SIDs) to the multi-port circuit card. The Lucent Intuity system supports the 7400A and 3820 modems. See Chapter 3, ‘‘Connecting Peripherals and Powering Up’’...

  • Page 38: Using A Null Modem With A Pms Integration

    Preparing the Site Using a NULL Modem with a PMS Integration All of the ports on the Intuity system are DTE. For DTE to DTE connections, such as connections from the Intuity system to some terminals, to a personal computer, or to a computer, use a NULL modem if you are not using a twisted or transposed-wire cable.

  • Page 39: Making Accx Circuit Card Connections For Switches

    Making ACCX Circuit Card Connections for Switches Making ACCX Circuit Card Connections for Switches Intuity supports up to four networking channels on the MAP/5 via digital and analog remote connections using DCP and RS-232 links respectively from the ACCX card. Only one ACCX card can be installed in the MAP/5. An ACCX card terminates four data channels in one of the following combinations: Two DCP lines, each providing two I-channels for data.

  • Page 40: Using A Breakout Box With The Accx Card

    Preparing the Site Using a Breakout Box with the ACCX Card Use the provided breakout box with each ACCX card installed to make either the DCP or RS-232 connections. The box can be placed on the floor or attached to the wall.
  • Page 41 Making ACCX Circuit Card Connections for Switches Figure 1-14. Making RS-232 Connections with a Breakout Box NOTE: There are two versions of the breakout box available. The breakout box can have either male or female RS-232 connectors. The channels may be numbered in a reverse order from Figure 1-14.

  • Page 42: Pinouts For Rs-232 And Dcp Connections

    Preparing the Site Pinouts for RS-232 and DCP Connections The following tables provide pinout and signal information for RS-232 and DCP (Amphenol) connections. Signal Description RS-232 Direction Name Pin # Protective Signal GND Transmit from ACCX Data Receive Data to ACCX Request-to-S from ACCX Clear-to-Sen...
  • Page 43 Making ACCX Circuit Card Connections for Switches Table 1-2. Termination Pin Assignments – 50 Pin DCP Cable Pin # Lead Name Description Lead Name Description Pin # Not used Not Used TXR-0 DCP port 0 TXT-0 DCP port 0 transmit transmit signal ring signal tip...

  • Page 44: System Grounding Connections

    Preparing the Site Table 1-2. Termination Pin Assignments – 50 Pin DCP Cable — Continued Pin # Lead Name Description Lead Name Description Pin # Not used Not used Not used Not used Not used Not Used Not used Not Used Continued on next page System Grounding Connections Customer premise provided outlets should be grounded in accordance with the...

  • Page 45: Equipment Attachment Limitations

    Equipment Attachment Limitations Equipment Attachment Limitations FOR CANADIAN CUSTOMERS Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

  • Page 46: European Union Declaration Of Conformity

    Preparing the Site European Union Declaration of Conformity Lucent Technologies Business Communications Systems declares that MAP/5, MAP/40, and MAP/100 equipment specified in this document conforms to the referenced European Union (EU) Directives and Harmonized Standards listed below: EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC The “CE”...

  • Page 47: Getting Started

    Getting Started This chapter describes preliminary information to help you get started installing the MAP/5. The following information is covered: Unpacking the MAP/5 ‘‘Saving Packing Materials’’ Reviewing factory information regarding the system ‘‘Locating Key Components on the MAP/5’’ Heeding Cautions and Warnings Dangers, warnings and cautions appear throughout this book as needed when describing procedures.
  • Page 48 Getting Started DANGER: Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. DANGER: Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. WARNING: Use caution when installing or modifying telephone lines. WARNING: The 885A adapter, used with tip/ring cards, has a magnet on the back of the adapter.

  • Page 49: Calling Technical Support

    Calling Technical Support Calling Technical Support Repairs to the MAP/5 should be performed by an authorized representative. Field service representatives can call for technical support to help solve problems. For technical support call: In the United States and Canada, contact the Technical Support Center (TSC) at 1-800-562-8349 Outside of the United States and Canada, contact your local Lucent Technologies representative or Lucent Technologies authorized distributor...
  • Page 50 Getting Started Figure 2-1. How to Hold a Short Circuit Card Issue 4.0 October 1996...
  • Page 51 Avoiding Electrostatic Discharge Damage to Circuit Cards Figure 2-2. How to Hold a Large Circuit Card Keep circuit cards away from plastics and other synthetic materials such as polyester clothing. Do not hand circuit cards to another person unless that person is grounded at the same potential level.

  • Page 52: Ordering Spares

    Getting Started Ordering Spares Refer to Appendix A, ‘‘Component Ordering Numbers’’, or refer to the cable tables at the end of Appendix B, ‘‘Cable Connectivity’’, for the numbers needed to place an order for a component or cable. Contact your local service representative.

  • Page 53: Saving Packing Materials

    Saving Packing Materials Saving Packing Materials Save the shipping carton and all packing materials to use in the event the unit needs to be returned to the manufacturer. Please inform the customer of this guideline. Packing materials include anti-static bags and bubble wrap as well as cardboard and foam inlays.

  • Page 54: Unpacking The System

    Getting Started Unpacking the System WARNING: The system unit is heavy. To avoid possible injury, use proper methods for lifting heavy objects. Unpack the contents of each box carefully. As described previously, save boxes and packing materials should you ever need to move or ship the system. Verify that all items are present and in good condition.

  • Page 55: Locating Key Components On The Map/5

    Locating Key Components on the MAP/5 Locating Key Components on the MAP/5 Now that you can view the MAP/5, use the following diagram to locate key components on the unit. For additional information describing the MAP/5 hardware, see I Release 3.0 System Description , 585-310-232. NTUITY Circuit card slot...

  • Page 56: The Back Of The Chassis

    Getting Started The Back of the Chassis Figure 2-4 shows the back view of the MAP/5. Monitor Video Serial port 1 Printer SCSI power connector connector connector connector connector (COM1) (optional) Circuit card faceplates AC power Voltage Serial port 2 connector selector connector...

  • Page 57: Connecting Peripherals And Powering Up

    Connecting Peripherals and Powering Up This chapter describes: ‘‘Connecting the Keyboard and Monitor’’ ‘‘Connecting the Printer’’ ‘‘Connecting the 7400A Data Module’’ ‘‘Connecting the 3820 Modem’’ ‘‘Completing all Other Cabling’’ ‘‘Connecting the System to the Power Supply’’ ‘‘Accessing the CPU Setup Screens’’ CAUTION: Do NOT cable the ethernet LAN card prior to powering up in order not to disturb the customer’s existing LAN.

  • Page 58: Connecting The Keyboard And Monitor

    Connecting Peripherals and Powering Up Connecting the Keyboard and Monitor Make all connections, except the keyboard, on the rear of the MAP/5. The keyboard connects just behind the front panel on the left side (as you face the MAP/5). See Figure 3-1 for connector locations on the back of the MAP/5. Monitor Video Serial port 1...
  • Page 59 Connecting the Keyboard and Monitor 4. Remove the protective plastic piece covering the monitor controls below the bottom of the screen. 5. Connect the 15-pin HDB-15 connector on the monitor signal cable to the matching connector on the video controller card in slot 5 on the rear of the MAP/5 (see Figure 3-1).

  • Page 60: Connecting The Keyboard

    Connecting Peripherals and Powering Up Connecting the Keyboard 1. Plug the keyboard cable into the round socket on the side of the system unit. The socket is marked with a picture of a keyboard. See Figure 3-2. 1st hard Floppy disk drive disk drive Reset...
  • Page 61 Connecting the Keyboard and Monitor 2. Rotate the connector on the keyboard cord to align the arrow (or triangle) with the small bump on the side panel near the socket before inserting the plug. 3. Refer to Table 3-2 for keyboard connector pinouts. Table 3-2.

  • Page 62: Connecting The Printer

    Connecting Peripherals and Powering Up Connecting the Printer A 25-pin D-subminiature, female receptacle located on the rear of the unit provides a parallel printer interface. See Table 3-2 for the pin number and corresponding signal for this connector. Table 3-3. Parallel Port - Printer - Pinouts Pin Number Signal Pin Number...

  • Page 63: Connecting A Modem Or Data Module

    Connecting a Modem or Data Module 5. Test the printer: If your printer does not have a self-test feature, go to Step 6 and continue. If your printer has a self-test feature, plug the AC power cable into a grounded wall outlet and initiate the self test by following the instructions in the printer document.

  • Page 64: Setting Up The Hardware On The 7400A Data Module

    Connecting Peripherals and Powering Up Setting Up the Hardware on the 7400A Data Module Configure the data module for DCE operation. Refer to DTE/DCE Hardware Set Up in Chapter 2, “Installation,” in the 7400A Data Module User’s Manual , 555-020-706. Make sure the EIA connector circuit card (located under the top panel of the 7400A data module) is set to DCE.

  • Page 65: Completing Setup On The 7400A Data Module

    Connecting the 7400A Data Module Completing Setup on the 7400A Data Module Set the options and interface baud rate on the 7400A. Refer to Table 3-4 and Using the Front Panel in the 7400A Data Module User’s Manual , 555-020-706, for details.

  • Page 66: Setting Up A Terminal To Remotely Login To The Lucent Intuity System Via A 7400A Data Module

    Connecting Peripherals and Powering Up Setting Up a Terminal to Remotely Login to the Lucent Intuity System via a 7400A Data Module Use the documentation associated with your terminal and the following procedure. 1. Set the terminal line to 8 bits, no parity, and 1 stop bit. 2.

  • Page 67: Completing All Other Cabling

    Completing all Other Cabling For more information on configuring the modems for remote maintenance or remote administration, see Intuity Software Installation for Release 3.0 , 585-310-160. The networking modems are connected through the breakout box. For more information on networking, see Intuity AUDIX Release Digital Networking Administration, 585-310-533.

  • Page 68: Accessing The Cpu Setup Screens

    Connecting Peripherals and Powering Up 5. Turn ON the power switch on the front of the unit. Refer to Figure 3-2. The green light on the front of the MAP/5 should light. Resident diagnostics should be initiated on the monitor. 6.
  • Page 69 Accessing the CPU Setup Screens The following appears on the screen and the system waits here for approximately 15 seconds. 486SX BIOS V1.2R1.5tt1 020096 KB Memory Good 000384 KB Shadow Ram 000128 KB Cache Ram 3. While the POST is still running and when you get to the point that you see the following: Memory Cache On RAM BIOS Disable...
  • Page 70 Connecting Peripherals and Powering Up System Configuration Basic System Configuration Advanced System Configuration WARNING The following parameters in the Advanced System Configuration depend on CPU in use. Press F9 to set the default value for the best system performance. The system may hang if any of these parameters are set incorrectly System Speed =Select Item...

  • Page 71: Moving Within The Setup Screens

    Accessing the CPU Setup Screens Moving Within the Setup Screens Use Table 3-5 as well as the information shown on the bottom of the setup screens to determine how to move within the screens. Table 3-5. Keys to Use to Move in System Setup Screens Press this key To do this: Move the highlight bar up to the selection you...

  • Page 72: Basic System Configuration

    Connecting Peripherals and Powering Up Basic System Configuration The Basic System Configuration option has a two-page screen display as shown in Figure 3-5 and Figure 3-6. Basic System Configuration Page 1 Date ....[04/01/94] Time ....[12:02:41] Diskette Drive A ...[1.44 MB 3.5-inch] Diskette Drive B ...[ None Sector...

  • Page 73: Advanced System Configuration

    Accessing the CPU Setup Screens Basic System Configuration Page 2 Communication Settings Baud Rate ..[9600] BPS Parity ..... [None] Stop Bits ..[1] Bits Data Length ..[7] Bits Memory Test ....[Enabled] =Move Highlight Bar, =Change Setting, PgDn/PgUp =Move Screen, F9 =Default Setting, F10 = Bootable Setting, =Exit Figure 3-6.
  • Page 74 Connecting Peripherals and Powering Up Advanced System Configuration Page 2 SCSI BIOS BASE Address ....[0D8000H ] SCSI Synchronous Negotiation ..[Enabled] SCSI IRQ Channel ...... [IRQ 11} SCSI IO Address ....... [340H] =Move Highlight Bar, =Change Setting, PgDn/PgUp =Move Screen, F9 =Default Setting, F10 = Bootable Setting, =Exit Figure 3-8.

  • Page 75: System Security Setup Screen

    Accessing the CPU Setup Screens System Security Setup Screen Do not change the security setup screen unless your setup screen does not look like the one below. Use this screen, as with the others, to verify that setup is correct. System Security Page 1 Disk Drive Control...
  • Page 76 Connecting Peripherals and Powering Up 3-20 Issue 4.0 October 1996...

  • Page 77: Configuring The System

    Configuring the System This chapter describes the following: ‘‘MAP/5 Hardware Component Descriptions’’ ‘‘Configuration Rules’’ ‘‘Circuit Card Slot Locations’’ ‘‘Resource Assignments’’ Peripheral bay locations Use this chapter if you need to know information regarding the hardware components or how to configure the system when adding cards. Issue 4.0 October 1996...

  • Page 78: Map/5 Hardware Component Descriptions

    Configuring the System MAP/5 Hardware Component Descriptions See the table below for an overview of the hardware components used in the MAP/5. Hardware Component Description Eight circuit card slots Industry Standard Architecture (ISA) bus expansion slots Central Processor Unit (CPU) 486SX 33 MHz Intel Random Access Memory 4 MB on system board...

  • Page 79: Configuration Rules

    Configuration Rules Configuration Rules These rules determine what hardware is required for the set of features requested by the customer. Six channels of analog tip/ring (T/R) service can be provided per IVC6 (AYC10) circuit card. Up to three cards are allowed providing a maximum of 18 channels.
  • Page 80 Configuring the System The parallel port supports a local printer. Message Manager requires the installation of a TCP/IP ethernet card. SID integrations require the multi-port serial card. One hour of speech, which is coded at 16 Kbits/second, uses 7.2 MBs of hard disk.

  • Page 81: Circuit Card Slot Locations

    Circuit Card Slot Locations Circuit Card Slot Locations Circuit card slot locations are numbered 1 through 8 with number 8 being closest to the power supply. Several design considerations, including cable routing, user access, and future system growth, dictate rules regarding the location of circuit cards.
  • Page 82 Configuring the System Table 4-1. Example of DEFINITY Circuit Card Configuration Circuit Card Card Use Slot # GP Synch or DCIU switch integration Ethernet LAN Message Manager ACCX networking Video controller controls monitor IVC6 (AYC10) - first card T/R - 6 analog channels installed IVC6 (AYC10) - second T/R - 6 analog channels...

  • Page 83: Resource Assignments

    Resource Assignments Resource Assignments Table 4-3. Hardware Component Resource Assignments Component I/O Ports RAM Base Address Notes Video card 3C0-3CF A0000-BFFFF (128 KB) required (VGA) & 3D0-3DF & C0000-C7FFF (32 KB) System BIOS E0000-EFFFF (64 KB) required IVC6 2 or X00-X1F cards where X=...
  • Page 84 Configuring the System IRQs 0,1,8,9 are always used by the computer and are unavailable for assignment (IRQ 2 maps to IRQ9). IRQs 3,4, and 7 are allocated for the asynchronous and parallel printer ports on the CPU and can be re-used. IRQ 13 is reserved for a math co-processor.

  • Page 85: Getting Inside The Computer

    Getting Inside the Computer This chapter describes how to: Perform a soft shutdown of the system Remove the front panel of the unit Remove the top cover from the unit Locate components Replace the front panel and top cover DANGER: The system unit power supply contains AC voltage at levels that can cause injury or death on contact.
  • Page 86 Getting Inside the Computer Notify the switch administrator and perform a soft shutdown of the system prior to turning off power and disconnecting power cords. Follow the steps below: 1. Verify with the local system administrator that there is a current backup of the system before shutting down the system.
  • Page 87 Shutting Down the System Screen 5-1. System Control Screen 7. Highlight Shutdown Voice System in the System Control screen. Use the arrow keys to do so. 8. Press to shutdown the voice system. ENTER The system responds: Enter y to continue, no to quit 9.

  • Page 88: Removing The Front Panel

    Getting Inside the Computer Removing the Front Panel You must remove the front panel before removing the top cover for access to the inside of the system. The front panel covers the front of the unit and has a slide panel attached to it which can cover the disk drives.
  • Page 89 Removing the Front Panel Tabs slots Figure 5-1. Removing the MAP/5 Front Panel Issue 4.0 October 1996...

  • Page 90: Removing The Top Cover

    Getting Inside the Computer Removing the Top Cover This procedure assumes that you have already performed a shutdown of the system and removed the front panel. Refer to Figure 5-2 and follow the steps below to remove the top cover: 1.
  • Page 91 Removing the Front Panel Top cover holding tabs Top cover holding tabs Figure 5-2. Removing the Top Cover on the MAP/5 Issue 4.0 October 1996...

  • Page 92: Locating Key Components On The Map/5

    Getting Inside the Computer Locating Key Components On the MAP/5 See Figure 5-3 to locate and become familiar with key components inside the system unit. Circuit card slot locations 2nd drive Keyboard System mounting connector board bracket Auxilliary housing Lock 2nd hard disk drive Reset switch...

  • Page 93: Replacing The Top Cover And Front Panel

    Replacing the Top Cover and Front Panel Replacing the Top Cover and Front Panel Follow the instructions below to replace the top cover and front panel of the unit. 1. Align the top cover with the unit so that the front of the top cover is about 1/2-inch from the front of the unit.
  • Page 94 Getting Inside the Computer 5-10 Issue 4.0 October 1996...

  • Page 95: Installing Circuit Cards - Introduction And Types

    Installing Circuit Cards — Introduction and Types This chapter serves as an introduction to installing circuit cards and defines the types of circuit cards that can be installed in the MAP/5. This chapter also includes ‘‘General Steps for Circuit Card Installation’’ which applies to the installation of all circuit cards, though additional steps may be required for some.

  • Page 96: Types Of Circuit Cards In The Map/5

    Installing Circuit Cards — Introduction and Types Types of Circuit Cards in the MAP/5 The MAP/5 can accommodate several different categories of circuit cards. Within this document, circuit cards are grouped according to function. These groups are defined below so that you can select which chapters apply to the type of circuit card installation you want to complete.

  • Page 97: Optional Circuit Cards For Selected Features

    Types of Circuit Cards in the MAP/5 Optional Circuit Cards for Selected Features Use these circuit cards for optional features and applications. These include: Multi-port (eight ports) serial card — Supports DTE or DCE connections, such as terminals or modems —...

  • Page 98: When To Install Circuit Cards In The Map/5

    Installing Circuit Cards — Introduction and Types When to Install Circuit Cards in the MAP/5 NOTE: Read Chapter 4, ‘‘Configuring the System’’, to determine slot locations before installing the circuit cards. You may have to install a circuit card in any of these three following situations: You are assembling and installing the MAP/5 yourself rather than receiving a system that has been factory assembled You need to replace or verify an existing circuit card...
  • Page 99 General Steps for Circuit Card Installation 7. Tag the power plugs with a note indicating that nobody other than yourself should reconnect power to this equipment. 8. Remove the front panel and top cover. See Chapter 5, ‘‘Getting Inside the Computer’’, for more information. 9.
  • Page 100 Installing Circuit Cards — Introduction and Types Issue 4.0 October 1996...

  • Page 101: Installing Tip/Ring Circuit Cards

    Installing Tip/Ring Circuit Cards This chapter describes the AYC10 tip/ring (T/R) circuit card and how to install it. Included is an illustration of the card and illustrations of switch settings Up to two T/R cards can be installed without adding additional memory. With additional memory, a third card can be installed.
  • Page 102 Installing Tip/Ring Circuit Cards Rocker switches (see IVC6 switch setting figure) 8-pin modular jacks Audio input Audio output Figure 7-1. IVC6 (AYC10) T/R Card and Switch Location Issue 4.0 October 1996...

  • Page 103: Placing The T/R Card In The Map/5

    Placing the T/R Card in the MAP/5 Base I/O address = 100 Hex. Base I/O address = 200 Hex. Base I/O address = 300 Hex. IVC6 T/R 0 IVC6 T/R 1 IVC6 T/R 2 First card installed Second card installed Third card installed Figure 7-2.
  • Page 104 Installing Tip/Ring Circuit Cards Issue 4.0 October 1996...

  • Page 105: Installing Optional Feature Circuit Cards

    Installing Optional Feature Circuit Cards This chapter details the optional feature circuit cards. Included for each card is an illustration of the card and illustrations of any jumpers and switch settings. The optional feature cards include: Multi-port serial – asynchronous connections ACCX (AYC22) –...

  • Page 106: Setting The Resource Options

    Installing Optional Feature Circuit Cards Only one multi-port serial card can be installed in the MAP/5. Follow the steps under "General Steps for Card Installation," referring below for specific information about the multi-port serial card. Setting the Resource Options The multi-port serial card is shown in Figure 8-1. Verify that no jumpers are set on this card.

  • Page 107: Installing An Accx (Ayc22) Card

    Installing an ACCX (AYC22) Card Installing an ACCX (AYC22) Card Each ACCX card has two serial connectors: DCP and RS-232. Four channels exist per card, all of which can be DCP or RS-232 connections. Or, two channels can be DCP and two can be RS-232. The ACCX card has a 78 pin, D-Sub connector attached to the card.
  • Page 108 Installing Optional Feature Circuit Cards Switch (see ACCX switch setting figure) 78-pin D-sub connector Figure 8-2. ACCX Networking Card Base I/O address = 140 hex ACCX (AYC22) Figure 8-3. Switch Settings for the ACCX Networking Card Issue 4.0 October 1996...

  • Page 109: Installing A General Purpose Synchronous Controller At/E

    Installing a General Purpose Synchronous Controller AT/E Installing a General Purpose Synchronous Controller AT/E Use the General Purpose Synchronous (GP Synch) card for switch integration. Only one GP Synch card can be installed in the MAP/5. WARNING: Observe proper electrostatic discharge precautions when handling computer components.
  • Page 110 Installing Optional Feature Circuit Cards See Port A (DTE) jumper figure See I/O Base Address jumper figure RS-232C 25-pin connector Figure 8-4. GP Synch Card with Jumper Locations Issue 4.0 October 1996...
  • Page 111 Installing a General Purpose Synchronous Controller AT/E I/O Base Address Dx240 - Dx24F (factory default) Do not use these jumpers Figure 8-5. I/O Base Address Jumper Settings Port A jumpers on the GP Synch card require a different type of strap in order to set the jumpers.

  • Page 112: Installing A Dciu Circuit Card

    Installing Optional Feature Circuit Cards Installing a DCIU Circuit Card WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap against your bare skin and connect to an earth ground. You can have only one DCIU circuit card in a MAP/5. Follow the steps in Chapter 6, ‘‘Installing Circuit Cards —...
  • Page 113 Installing a DCIU Circuit Card M/M gender changer connector (green) dciu KLC 080696 Figure 8-7. DCIU Circuit Card Issue 4.0 October 1996...

  • Page 114: Ethernet Lan Interface Card

    Installing Optional Feature Circuit Cards Ethernet LAN Interface Card WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap against your bare skin and connect to an earth ground. Only one LAN card can be installed in the platform. See Chapter 4, ‘‘Configuring the System’’, to determine slot location if this information has not been provided by your project manager.

  • Page 115: Configuring The Lan Card

    Ethernet LAN Interface Card Figure 8-8. The Ethernet LAN Interface Card with Jumper Location Configuring the LAN Card Refer to the Software Installation for Release 3.0 , 585-310-160, for information about configuring and administrating the LAN. Setting the Resource Options: Version 1 Switches There are no switches to set on the LAN card.

  • Page 116: Jumpers: Version 1

    Installing Optional Feature Circuit Cards Jumpers: Version 1 The LAN card has one jumper, W1, to set the I/O base address, IRQ channel, and RAM base address. See Figure 8-8 for the location of W1. The jumper should already be located on jumper 1. The Lucent Intuity software configuration is as follows: IRQ - 10 I/O base address - 280...

  • Page 117: Setting The Resource Options: Version 2

    Ethernet LAN Interface Card Setting the Resource Options: Version 2 Version 2 does not require that any jumpers or switches be set. Refer to the Figure 8-10 below to verify that you are instating Version 2. Figure 8-10. The LAN Interface Card Version 2 8-13 Issue 4.0 October 1996...

  • Page 118: Placing The Lan Card In The Map/5

    Installing Optional Feature Circuit Cards Placing the LAN Card in the MAP/5 After you set the resource options, see the procedure ‘‘General Steps for Circuit Card Installation’’ in Chapter 6, ‘‘Installing Circuit Cards — Introduction and Types’’, to install the LAN card in the MAP/5. Cabling Do NOT cable the LAN before powering up.

  • Page 119: Installing Standard Map/5 Circuit Cards

    Installing Standard MAP/5 Circuit Cards This chapter describes the standard MAP/5 circuit card. The manufacturer provides the MAP/5 cards in every unit shipped. Refer to this chapter if you need to replace a card. Standard MAP/5 circuit cards is the video controller card. Installing a Video Controller Card The video controller card in Figure 9-1 shows the jumper and switch locations.

  • Page 120: Setting Jumpers On The Video Card

    Installing Standard MAP/5 Circuit Cards J1, (see video controller jumper setting figure) Figure 9-1. Video Controller Card Switch and Jumper Locations Setting Jumpers on the Video Card Currently there are no jumpers required for installation on the video controller card. Use Figure 9-2 for verification. Figure 9-2.

  • Page 121: Installing Optional Hardware

    Installing Optional Hardware This chapter describes how to add the following optional hardware: SCSI expansion kit Hard disk drive Memory Adding a SCSI Expansion Kit The SCSI expansion kit provides a 50 position (small) SCSI connector on the rear panel of the system unit and an adapter cable for the standard 50-contact ribbon connector used for SCSI cables.
  • Page 122 Installing Optional Hardware The screws mount from the outside of the rear panel. The side of the very small circuit card with the components goes toward the power supply. This circuit card is not large enough to fit in a circuit card slot. 3.

  • Page 123: Adding A Hard Disk

    Adding a Hard Disk Adding a Hard Disk Up to two SCSI hard disks may be installed in the MAP/5 platform. The instructions in this section apply to installing an additional disk as the second hard disk. The additional disk may be a 1- or a 2-Gbyte drive. NOTE: For software information that applies to adding or replacing a disk, refer to Intuity Platform Administration and Maintenance for Release 3.0,...
  • Page 124 Installing Optional Hardware 5. Remove the front panel and top cover. See Chapter 5, ‘‘Getting Inside the Computer’’, for more information. 6. Remove the second hard drive mounting bracket. See Figure 10-2. a. Remove the four screws holding the mounting bracket. b.

  • Page 125: Readying A Scsi Disk For Installation

    Readying a SCSI Disk for Installation Readying a SCSI Disk for Installation WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap on your bare skin and connect to a ground. 1. Remove the installation kit and bag of screws from the top of the hard disk carton.
  • Page 126 Installing Optional Hardware Figure 10-3. Jumper Locations for 1 GB Hard Disk Drive (Comcode: 407340959) Disable auto spin up Disable unit attention Enable terminator SCSI device ID Disable TI negotiation Figure 10-4. Jumper Settings for 1-Gbyte Second Hard Disk 10-6 Issue 4.0 October 1996...
  • Page 127 Readying a SCSI Disk for Installation Jumper locations drinori CJL 100396 Figure 10-5. Jumper Locations on the 2-Gbyte Hard Disk Drive (Comcode: 407596857) SCSI ID Figure 10-6. Jumper Settings for the Second 2-Gbyte Hard Disk Drive Installed SCSI ID = 1 10-7 Issue 4.0 October 1996...

  • Page 128: Mounting The Scsi Disk In The Map/5

    Installing Optional Hardware Mounting the SCSI Disk in the MAP/5 WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap on your bare skin and connect to a ground. 1. Mount the second hard drive, component side down, with two screws on each side of the mounting bracket as shown in Figure 10-7.
  • Page 129 Mounting the SCSI Disk in the MAP/5 3. Determine your next step: a. If you are installing the 2-Gbyte drive (comcode: 407596857), connect the SCSI ribbon to the 50-pin flat ribbon SCSI cable connector on the drive. Figure 10-9 shows the SCSI cable connector assignments.
  • Page 130 Installing Optional Hardware Connectors Connectors Cable is split and tied between connectors for easier handling Main SCSI 2nd hard disk drive 1st hard disk drive Tape board expansion (optional, in (in drive housing/ drive bus kit hard disk housing/ peripheral bay) mounting bracket) Figure 10-9.
  • Page 131 Mounting the SCSI Disk in the MAP/5 adp1000f KLC 080696 Figure 10-10. MAP/5 Adapter Card: Side to be Connected to the Hard Drive 5. Replace the top cover and front panel and connect cables and power if you have completed work inside the computer. 6.

  • Page 132: Adding Memory

    Installing Optional Hardware Adding Memory This section describes how to install an additional four megabytes of memory in the MAP/5. The MAP/5 supports 24 MB of memory. Four MB of socketed memory resides on the system board. An additional 16 MB of memory is packaged as a single in-line memory module (SIMM).
  • Page 133 Adding Memory Circuit card slots DALLAS real time chip SCSI chip 1 2 3 SIMM 486 CPU sockets processor chip Figure 10-11. SIMM Socket Location on System Board 10-13 Issue 4.0 October 1996...

  • Page 134: Removing The 16 Mb Simm

    Installing Optional Hardware Removing the 16 MB SIMM Follow the instructions below to remove the 16 MB SIMM. WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap against your bare skin and connect to an earth ground. 1.

  • Page 135: Installing The 4 Mb Simm

    Installing the 4 MB SIMM Remove Rotate top edge Install View from top Top view in socket Retainer clip This side should face you Figure 10-12. Removing or Installing a Memory SIMM 9. Rotate the SIMM downward to a 60 degree angle and remove. 10.

  • Page 136: Installing The 16 Mb Simm

    Installing Optional Hardware 3. Snap the SIMM into place by rotating it to an upright position. The metal snap locks on the ends of the connector for the SIMM will open and then lock when in the upright position. 4. Ensure the connector guide pins are seated into the clearance holes provided at the end of each SIMM.
  • Page 137 Installing the 16 MB SIMM 4. Ensure the connector guide pins are seated into the clearance holes provided at the end of each SIMM. 5. If you have completed work in the computer, complete the following steps. a. Replace the top cover and front panel. See Chapter 5, ‘‘Getting Inside the Computer’’, for more information on replacing the dress covers.
  • Page 138 Installing Optional Hardware 10-18 Issue 4.0 October 1996...

  • Page 139: Finishing Up

    Finishing Up This chapter describes how to do the following: Troubleshoot hardware problems Clean the chassis, monitor, or keyboard after installation Clean the tape drive Care for diskettes and cartridge tapes Act on system error messages Basic Troubleshooting In the event that you have problems you cannot resolve as a field service representative, call: In the United States and Canada, contact the Technical Support Center (TSC) at 1-800-562-8349...

  • Page 140: Complete A Visual Inspection

    Finishing Up Complete a Visual Inspection Are all system components and peripherals turned on? Is the power outlet burned out? You may check this by plugging in and turning on some other piece of equipment. Are all cables securely plugged in? Are any cables damaged? Verify Your Configuration Using the information in Chapter 4, ‘‘Configuring the System’’, verify that you...

  • Page 141: Screen Failure (No Display)

    Basic Troubleshooting Screen Failure (No Display) Is the monitor turned on? Is the screen brightness knob (under the front edge of the monitor) turned down? DANGER: Never open the monitor case. The monitor CRT retains very high voltage levels, even after the power is turned off. Refer all monitor service to a qualified service technician.

  • Page 142: System Error Messages

    Finishing Up System Error Messages Whenever you receive a system error message, write down the message and take corrective action. A system error message indicates a problem with the MAP/5 hardware. The message normally appears during the Power-On Self-Test (POST), before the operating system prompt appears.
  • Page 143 System Error Messages Table 11-1. MAP/5 Hardware System Error Message Chart Chapter System Error Message Corrective Action Reference Fixed disk 1 error — Check the power and control cable Chapter 10 & optional second hard and correct any problems. If the Appendix C drive installed error still exists, check the drive and...

  • Page 144: Cleaning Up After Installation

    Finishing Up Cleaning Up After Installation If the unit needs cleaning, follow the recommendations below. Cleaning the Chassis Exterior Disconnect the power source before cleaning. Use a mild detergent on a damp cloth to clean the chassis. If you use a spray cleaner, make sure that you also use a cloth.

  • Page 145: Care Of Diskettes

    Care of Diskettes Care of Diskettes Preserve the life of diskettes by observing the following guidelines: Do not place heavy objects on the diskettes. Store diskettes in a temperature range between 50 and 125 degrees Fahrenheit (10 and 51 degrees Celsius). Keep diskettes away from magnets and magnetic fields.
  • Page 146 Finishing Up 11-8 Issue 4.0 October 1996...

  • Page 147: Component Ordering Numbers

    Component Ordering Numbers What’s in This Appendix Use this appendix to order standard or optional components for the MAP/5. Please contact your service representative if you need additional information on identifying other components you want to order. For additional help with determining the comcode of a component you want to order, call the comcode hotline at 1-800-654-5832.

  • Page 148: Component Order Numbers Listing

    Component Ordering Numbers Component Order Numbers Listing Table A-1. Component Description with Ordering Numbers Basic Component Description Order Number Board, system 107227514 CP, ACCX (AYC22) interface 106930944 CP, IVC6 (AYC10) analog interface 106406580 CP, 8-port asynchronous interface 407009406 CP, Video controller 407122324 CP, GP synchronous interface 406801647...
  • Page 149 Component Order Numbers Listing Table A-1. Component Description with Ordering Numbers — Continued Basic Component Description Order Number Cable assembly, ACCX 407027564 Cable assembly, telephone cord, 3 ft 601448632 Cord, telephone, 25 ft 103623195 Cable assembly, ACCX/DCP, 35 ft 601447170 (female connector) ED5P208-30 G38E Cable assembly, ACCX/DCP, 35 ft (male 601447188...
  • Page 150 Component Ordering Numbers Issue 4.0 October 1996...

  • Page 151: Cable Connectivity

    Cable Connectivity This appendix details external connectivity and cabling from the MAP/5 platforms to the following: Lucent Switches — DEFINITY G1, G3 and System 74 R1V3 — DEFINITY G2 and System 85 R2V4 Networks Terminals and distant modems NOTE: For switches such as the 5ESS and DMS-100, refer to the individual documents associated with those switches for cable connectivity information.

  • Page 152: Connecting Cables From The Platform To The Switch

    Cable Connectivity Connecting Cables from the Platform to the Switch To begin switch connections from the MAP platform, you must connect to the GP Synch circuit card which is located in slot 1 on the MAP/5. Verify the slot location. The GP Synch card has a single 25-pin RS-232 connector on the faceplate.
  • Page 153 Connecting Cables from the Platform to the Switch G2 and System 85 R2V4 DCIU Most switches except G3r, G2, and System 85 R2V4 TN765 Processor interface DCIU circuit card All switches except G3r, G2, and System 85 R2V4 TN765 Processor interface TN754 cross...

  • Page 154: Connecting The Lucent Intuity System To G2 And System 85 R2V4 Using Duplicated Common Control Via An Idi

    Cable Connectivity Connecting the Lucent Intuity System to G2 and System 85 R2V4 Using Duplicated Common Control via an IDI Use the following procedure and illustration to make these cable connections. 1. Attach one end of the ED1E43411-Grp 175 cable to the GP Synch card. The card has a 25-pin male connector on the faceplate (labeled 1).

  • Page 155: Connecting Lucent Intuity System To G2 And System 85 R2V4 Using An Idi

    Connecting Lucent Intuity System to G2 and System 85 R2V4 Using an IDI Connecting Lucent Intuity System to G2 and System 85 R2V4 Using an IDI Use the following procedure and illustration to make these cable connections. 1. Attach one end of the ED1E43411-Grp 175 cable to the GP Synch card (labeled 1).

  • Page 156: Connecting Lucent Intuity System To The G3R Via An Idi

    Cable Connectivity Connecting Lucent Intuity System to the G3r via an IDI Use the following procedure and illustration to make these cable connections. 1. Attach one end of the ED1E43411-Grp 175 cable to the GP Synch card (labeled 1). The card has a 25-pin male connector on the faceplate. 2.

  • Page 157: Connecting Lucent Intuity System To Most Lucent Switches Via An Idi

    Connecting Lucent Intuity System to Most Lucent Switches via an IDI Connecting Lucent Intuity System to Most Lucent Switches via an IDI Use the following procedure and illustration to make these cable connections. NOTE: The following switches are excluded from this procedure: G3r, System 85/G2 R2V4 G1/G3i, G3s, G3V5 that have: —...
  • Page 158 Cable Connectivity DCIU circuit card Most switches except G3r, G2 and System 85 ED1E43411 - H600-210 - Grp 175 PI/EIA PI/TN765 = lengths of cable cecon-03 KLC 072496 Figure B-5. Connecting Lucent Intuity System to Most Lucent Switches via an IDI Issue 4.0 October 1996...

  • Page 159: Connecting Lucent Intuity System To Most Lucent Switches Via An Mpdm - G3R Or G2 And System 85 Excluded

    Connecting Lucent Intuity System to Most Lucent Switches via an MPDM — G3r or G2 and System 85 Excluded Connecting Lucent Intuity System to Most Lucent Switches via an MPDM — G3r or G2 and System 85 Excluded Use the following procedure and illustration to complete these connections. 1.

  • Page 160: Connecting Lucent Intuity System To The G3R Via Mpdms

    Cable Connectivity Connecting Lucent Intuity System to the G3r via MPDMs Use the following procedure and illustration to make these connections. 1. Attach one end of the 847118171 cable to the GP Synch circuit card (labeled 1). 2. Attach the other end of the 847118171 cable to the RS232C connector of the MPDM (labeled 2).
  • Page 161 Connecting Lucent Intuity System to the G3r via MPDMs DCIU G3r only circuit card 25 pair cross TN754 connect 847118171 cable comcode MPDM Administered connection 110 V 103A 25 pair cross TN754 103A connect D8W-87 H600-347 - TN577 MPDM M25A Grp 1 Packet gateway...

  • Page 162: Connecting The Lucent Intuity System To The Network

    Cable Connectivity Connecting the Lucent Intuity System to the Network The ACCX circuit card is used on the MAP platforms for connections to the network. Each card supports four networking channels via digital and/or analog remote connections using DCP and/or RS-232 links respectively. The MAP/5 supports only one ACCX card.

  • Page 163: Connecting Lucent Intuity System To The Network Via Two Dcp Lines

    Connecting Lucent Intuity System to the Network via Two DCP Lines Connecting Lucent Intuity System to the Network via Two DCP Lines Use the following procedure and illustration to make these connections. 1. Attach the provided 78-pin cable to the ACCX circuit card. 2.

  • Page 164: Connecting Lucent Intuity System To The Network Via Two

    Cable Connectivity Connecting Lucent Intuity System to the Network via Two RS-232 and One DCP Lines Use the following procedure and illustration to make these connections. 1. Attach the provided 78-pin cable to the ACCX circuit card. 2. Attach the other end of the cable to J1 on the provided breakout box. 3.

  • Page 165: Connecting Lucent Intuity System To The Network Via Four Rs-232 Cables

    Connecting Lucent Intuity System to the Network via Four RS-232 Cables Connecting Lucent Intuity System to the Network via Four RS-232 Cables Use the following procedure and illustration to make these connections. 1. Attach the provided 78-pin cable to the ACCX circuit card. 2.

  • Page 166: Overview Of Lucent Intuity Serial Port Connections

    Cable Connectivity Overview of Lucent Intuity Serial Port Connections Serial port connections from the Lucent Intuity system to terminals, distant modems, or other customer equipment can be made either from COM1 (Serial Port 1) on the back of the MAP/5 or from the multi-port serial circuit card. If there is only one serial connection to be made, use COM1 (Serial Port 1) on the back of the MAP/5.
  • Page 167 Overview of Lucent Intuity Serial Port Connections MAP/5 Direct to Terminal Distant Modem Modem (analog) 110 V 110 V Serial port 1 connector (COM1) House wiring Z3A4 Z3A4 Adapter (x-over) Multi-port circuit card Site-specific connection Distant 7400A 7400B (digital) 110 V 110 V Note: COM2 on the back of the MAP/5 is reserved...

  • Page 168: Connecting Lucent Intuity Com1 To Customer Equipment Via A Modem

    Cable Connectivity Connecting Lucent Intuity COM1 to Customer Equipment via a Modem Use the following procedure and illustration to make these connections. 1. Attach an RS-232 cable to COM1 on the back of the MAP/5. 2. Attach the other end of the RS-232 cable to a modem. 3.

  • Page 169: Connecting Lucent Intuity Com1 To A 715 Terminal Dce Port Via Adus

    Connecting Lucent Intuity COM1 to a 715 Terminal DCE Port Via ADUs Connecting Lucent Intuity COM1 to a 715 Terminal DCE Port Via ADUs Use the following procedure and illustration to make these connections. 1. Attach an RS-232 cable to COM1 on the back of the MAP/5. 2.

  • Page 170: Connecting Lucent Intuity Com1 To A Distant Data Module Via A 7400A

    Cable Connectivity Connecting Lucent Intuity COM1 to a Distant Data Module via a 7400A Use the following procedure and illustration to make these connections. 1. Attach an RS-232 cable to COM1 on the back of the MAP/5. 2. Attach the other end of the RS-232 cable to a 7400A data module. 3.

  • Page 171: Connecting Lucent Intuity Com1 To A 615 Terminal Or Other Dte Device Via A Null Modem

    Connecting Lucent Intuity COM1 to a 615 Terminal or Other DTE Device via a Null Modem Connecting Lucent Intuity COM1 to a 615 Terminal or Other DTE Device via a Null Modem Use the following procedure and illustration to make these connections. 1.

  • Page 172: Making A Direct Connection From Lucent Intuity Com1 To A 715 Terminal Or Other Dce Device

    Cable Connectivity Making a Direct Connection from Lucent Intuity COM1 to a 715 Terminal or Other DCE Device Use the following procedure and illustration to make these connections. 1. Attach an RS-232 cable to COM1 on the back of the MAP/5 platform. 2.

  • Page 173: Connecting Lucent Intuity Multi-Port Card To Customer Equipment Via A Modem

    Connecting Lucent Intuity Multi-Port Card to Customer Equipment via a Modem Connecting Lucent Intuity Multi-Port Card to Customer Equipment via a Modem Use the following procedure and illustration to make these connections. 1. Attach the 14-foot (4.3-meter) modular cable (provided with the card) to the multi-port serial card.

  • Page 174: Connecting The Lucent Intuity Multi-Port Card To A Terminal Via Adus

    Cable Connectivity Connecting the Lucent Intuity Multi-Port Card to a Terminal via ADUs Use the following procedure and illustration to make these cable connections. 1. Attach the 14-foot (4.3-meter) modular cable (provided with the card) to the multi-port serial card. 2.

  • Page 175: Connecting The Lucent Intuity Multi-Port Card To A Distant Data Module Via A 7400A

    Connecting the Lucent Intuity Multi-Port Card to a Distant Data Module via a 7400A Connecting the Lucent Intuity Multi-Port Card to a Distant Data Module via a 7400A Use the following procedure and illustration to make these cable connections. 1. Attach the 14-foot (4.3-meter) modular cable (provided with the card) to the multi-port serial card.

  • Page 176: Making A Direct Connection From Lucent Intuity Multi-Port To A 615 Terminal Or Other Dte Devices

    Cable Connectivity Making a Direct Connection from Lucent Intuity Multi-Port to a 615 Terminal or Other DTE Devices Use the following procedure and illustration to make these cable connections. 1. Attach the 14-foot (4.3-meter) modular cable (provided with the card) to the multi-port serial card.

  • Page 177: Making A Direct Connection From Lucent Intuity Multi-Port To 715 Terminal Or Other Dce Devices

    Making a Direct Connection from Lucent Intuity Multi-Port to 715 Terminal or Other DCE Devices Making a Direct Connection from Lucent Intuity Multi-Port to 715 Terminal or Other DCE Devices Use the following procedure and illustration to make these cable connections. 1.
  • Page 178 Cable Connectivity Cable and Adapter Ordering Numbers The following tables list cables, adapters, and ordering numbers for the following types of connections: Tip/Ring (AYC10 circuit card) Voice ACCX (AYC22 circuit card) Network Serial (Multi-port serial card) Table B-2. Cable Types and Lengths for Tip/Ring - AYC10 (Voice) Connections Length feet / meters...
  • Page 179 Cable and Adapter Ordering Numbers Table B-2. Cable Types and Lengths for Tip/Ring - AYC10 (Voice) Connections — Continued Length Type feet / meters ED # G36A, F-to-F Port Line Customer Interface 15 / 4.6 ED5P208-30 G36B, F-to-F Port Line Customer Interface 20 / 6.1 ED5P208-30 G36C, F-to-F Port Line Customer Interface...
  • Page 180 Cable Connectivity Table B-3. Cable Types and Lengths for the ACCX Circuit Card - DCP Connection Length Type feet / meters ED # G39A, M-to-M Customer Interface 15 / 4.6 ED5P208-30 G39B, M-to-M Customer Interface 20 / 6.1 ED5P208-30 G39C, M-to-M Customer Interface 25 / 7.6 ED5P208-30 G39D, M-to-M Customer Interface...
  • Page 181 Cable and Adapter Ordering Numbers Table B-3. Cable Types and Lengths for the ACCX Circuit Card - DCP Connection — Continued Length Type feet / meters ED # G38H, M-to-F Customer Interface 50 / 15.2 ED5P208-30 G38J, M-to-F Customer Interface 55 / 16.8 ED5P208-30 G38K, M-to-F Customer Interface...
  • Page 182 Cable Connectivity Table B-4. Cables (Length), Adapters, Comcodes -- Serial Configurations Length Cable/Adapter feet / meters Comcode Modular cord with 10 wires and 10 / 3 846362705 terminated with RJ45 25 / 7.6 846362713 connectors 50 / 15.2 846362721 Modular cord with 8 wires 7 / 2.1 403600968 14 / 4.3...

  • Page 183: Cable And Adapter Ordering Numbers

    Cable and Adapter Ordering Numbers Table B-4. Cables (Length), Adapters, Comcodes -- Serial Configurations — Continued Length Cable/Adapter feet / meters Comcode Modem 10-pin modular to Adapter 846362762 25-pin female Terminal/printer 8-pin modular Adapter 403602717 to 25-pin male Modem 8-pin modular to Adapter 403417538 25-pin male...
  • Page 184 Cable Connectivity B-34 Issue 4.0 October 1996...

  • Page 185: Map/5 Hardware Replacement

    MAP/5 Hardware Replacement This appendix describes how to remove and replace the following hardware components: System memory Circuit cards Auxiliary housing System board System battery First Hard disk Floppy disk drive Tape drive Power supply For information about how to shutdown the system and get inside the computer, refer to Chapter 5, "Getting Inside the Computer".

  • Page 186: Replacing Memory

    MAP/5 Hardware Replacement Replacing Memory This section describes the memory available with the platform, how to determine if memory modules are damaged, and how to replace memory. WARNING: Observe proper ESD precautions when handling computer components Attach a wrist ground strap and connect to an appropriate ground. For details, see Chapter 2, "Getting Started"...
  • Page 187 Replacing Memory Circuit card slots DALLAS real time chip SCSI chip 1 2 3 SIMM 486 CPU sockets processor chip Figure C-1. SIMM Socket Location on System Board Additional memory cannot be added to the system board. However, if you need to replace a damaged SIMM, follow the instructions in this chapter.

  • Page 188: Determining If Simms Are Damaged

    MAP/5 Hardware Replacement Determining if SIMMs Are Damaged A damaged SIMM can be determined in two ways: When the system comes up, the correct amount of memory should scroll on the screen. If the amount of memory has dropped, a SIMM is not functioning properly.
  • Page 189 Replacing Memory 3. Tag the power plugs with a note indicating that nobody other than yourself should reconnect power to this equipment. 4. Remove other cabling from the parallel printer port, COM1, and COM2. 5. Remove the front panel and top cover. For more information, see Chapter 5, "Getting Inside the Computer".

  • Page 190: Removing And Replacing Simms

    MAP/5 Hardware Replacement 9. If the SIMM appears to be seated correctly, but the amount of memory is not correct, then pursue replacing the SIMM. Follow the steps outlined in the next section. 10. If you corrected a loose SIMM, reconnect the power cord, keyboard, and monitor and power up the system.
  • Page 191 Replacing Memory Answer y to the prompt. 4. Turn off the front power switch and remove the power cord. Also disconnect keyboard and video cords. 5. Tag the power plugs with a note indicating that nobody other than yourself should reconnect power to this equipment. 6.

  • Page 192: Removing Circuit Cards

    MAP/5 Hardware Replacement Removing Circuit Cards WARNING: Observe proper electrostatic discharge precautions when handling computer components, in particular, circuit cards, disk drives, and the system board. Wear a ground wrist strap on your bare skin and connect to a ground. This procedure assumes that you have already shutdown the system and removed the covers on the unit.

  • Page 193: Installing A Circuit Card

    Installing a Circuit Card Installing a Circuit Card WARNING: Observe proper electrostatic discharge precautions when handling computer components, in particular, circuit cards, disk drives, and the system board. Wear a ground wrist strap on your bare skin and connect to a ground.

  • Page 194: Removing The Auxiliary Housing

    MAP/5 Hardware Replacement Removing the Auxiliary Housing The auxiliary housing can be used for a drive, but in this application, the auxiliary housing is not used. However, this housing must be removed when: You need to access — The floppy diskette drive —...
  • Page 195 Removing the Auxiliary Housing Reset switch mounting tab Auxillary housing Tabs Front tab screw Peripheral bay Power switch drive housing knob Figure C-4. Removing the Auxiliary Housing See Figure C-5 for a view of the auxiliary housing after it has been removed. C-11 Issue 4.0 October 1996...
  • Page 196 MAP/5 Hardware Replacement Top screw holes Front screw Reset switch mounting tab Slots Cord to Reset power supply switch Power switch Bottom Grounding Faceplate wire Figure C-5. Auxiliary Housing — After It Has Been Removed C-12 Issue 4.0 October 1996...

  • Page 197: Replacing The Auxiliary Housing

    Replacing the Auxiliary Housing Replacing the Auxiliary Housing 1. Slide the housing into the U-shaped opening to the left of the peripheral bay (drive housing). The top two tab slots should slide over the tabs on the peripheral bay. The bottom lip on the housing should slide into the groove on the side of the peripheral bay.

  • Page 198: Removing The System Board

    MAP/5 Hardware Replacement Replace the auxiliary housing Replace the circuit cards Many of these tasks are also necessary for servicing other components of the MAP/5. References are made to tasks that are already described else where. Removing the System Board This procedure assumes that you have already performed a soft shutdown of the system, removed power, disconnected all cables, and removed the front and top covers.
  • Page 199 Removing the System Board SCSI Serial Parallel port #2 port Power supply Serial port #1 used Floppy drive Keyboard Status Hard drive interface lights used Figure C-6. Cable Connector Locations on the System Board 4. Now, remove the auxiliary housing. This procedure is given earlier in this appendix.
  • Page 200 MAP/5 Hardware Replacement Latches Latches Screws Figure C-7. Screw and Latch Locations on the System Board 6. Release the four latches, beginning with two on one side and then the two on the other side. Lift the system board out when it is free. 7.

  • Page 201: Installing The System Board

    Installing the System Board Installing the System Board This procedure assumes that you have already removed the defective system board. Complete the following steps to install the new board. WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap on your bare skin and connect to a ground.
  • Page 202 MAP/5 Hardware Replacement JP1 & JP2 JP3—JP8 JP10 JP12—JP14 JP11 & JPX1 JP15 JP24 & JP23 JP20 JP22 & JP21 See mother board jumper setting figure. Figure C-9. Jumper Locations on the System Board C-18 Issue 4.0 October 1996...
  • Page 203 Installing the System Board Refer to Table C-1 for descriptions of what particular jumper settings do. Table C-1. System Board Jumper Setting Descriptions Jumper Setting Description Disable password check Disable OEM copyright message Enable SCSI IRQ 11 JP4/JP5 Open Disable SCSI DMA Open SCSI I/O 340h-35Fh (default) Closed...

  • Page 204: Reconnecting System Board Cables

    MAP/5 Hardware Replacement Reconnecting System Board Cables To reconnect the system board cables, follow these steps: 1. Reconnect the seven power and ribbon cables at the top right of the board as shown in Figure C-10. These include: SCSI, Serial ports 1 and 2, parallel port, two power supply connectors, and the floppy drive connector.
  • Page 205 Reconnecting System Board Cables SCSI Serial Parallel port #2 port Power supply Serial port #1 used Floppy drive Keyboard Status Hard drive interface lights used Figure C-10. Cable Connector Locations on the System Board e. Locate the ribbon cable from the DB-25P (pins) Serial Port 1 on the rear panel.
  • Page 206 MAP/5 Hardware Replacement f. Connect the end of the SCSI cable farthest from the drive housing or peripheral bay to the connector marked SCSI as shown in Figure C-9. The colored tracer wire is on the side towards the rear of the system unit and the ribbon cable exits the connector on the side toward the power supply.

  • Page 207: Replacing The Battery

    Replacing the Battery NOTE: It may be necessary to remove the drive housing from the chassis to reach this connector. 2. Reconnect the three small cables at the front of the MAP/5 as shown in Figure C-9. NOTE: Two of these three connectors are not keyed. The following procedure describes how to orient the connectors for proper operation.

  • Page 208: Removing/Replacing The Second Hard Drive Or Mounting Bracket

    MAP/5 Hardware Replacement DALLAS REAL TIME Orientation DALLAS real time Chip chip puller Main board Socket FRONT OF MAP/5 SIMM sockets Figure C-12. How to Remove the Battery on the System Board 3. Align the new chip with the dot positioned as shown in Figure C-12 and press the chip into the socket.
  • Page 209 Removing/Replacing the Second Hard Drive or Mounting Bracket It is easier to reconnect cables to the drives in the peripheral bay if you remove the second hard drive housing. To remove the hard drive housing, refer to Figure C-13 and complete the following steps: Hard drive housing or mounting bracket...

  • Page 210: Removing/Replacing The Peripheral Bay (Drive Housing

    MAP/5 Hardware Replacement Removing/Replacing the Peripheral Bay (Drive Housing) To replace the floppy disk drive, the first hard disk drive, or the tape drive, you must remove the peripheral bay with the drives mounted in it. The drives can then be replaced in the peripheral bay and the peripheral bay replaced in the chassis.
  • Page 211 Removing/Replacing the Peripheral Bay (Drive Housing) FRONT Floppy disk drive Hard disk drive Streaming tape drive Release Figure C-15. Release Tab Location on the Peripheral Bay (Drive Housing) 1. Remove the second hard disk mounting bracket. The procedure is described earlier in this appendix. 2.

  • Page 212: Replacing The Floppy Diskette Drive

    MAP/5 Hardware Replacement Replacing the Floppy Diskette Drive WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap on your bare skin and connect to a ground. The procedure assumes that you have performed a soft shutdown of the system, removed cables and power, and removed the top cover and front panel.

  • Page 213: Replacing The First Hard Disk Drive

    Replacing the First Hard Disk Drive 13. Replace the second hard drive mounting bracket as described earlier in this appendix. 14. Replace the front panel and top covers and connect power and cables if you have completed work inside the computer. You have completed this procedure.
  • Page 214 MAP/5 Hardware Replacement FRONT Floppy disk drive Hard disk drive Streaming tape drive Release Figure C-16. Hard Disk Drive Tray Securing Screws 4. Slide the hard disk drive and tray out the front of the drive housing. 5. Remove the two screws on each side of the drive tray that secure the hard disk.
  • Page 215 Replacing the First Hard Disk Drive (SCSI ID settings) Figure C-17. First 540 MB Hard Disk Drive Jumper Locations — Version 1 NOTE: This 540 MB hard disk is most likely to be the one you are removing and NOT the one you are installing. NOTE: Jumper settings are different for each disk installed.
  • Page 216 MAP/5 Hardware Replacement Motor start with power Parity SCSI ID Figure C-18. Jumper Settings for First 540 MB Hard Disk Drive — Version 1 See hard drive jumper setting figure. Figure C-19. First 540 MB Hard Disk Drive — Version 2 See Figure C-20 for jumper settings for this version of the 540 MB hard disk installed in the peripheral bay.
  • Page 217 Replacing the First Hard Disk Drive SCSI ID Figure C-20. Jumper Settings for First 540 MB Hard Disk Drive — Version 2 After verifying the disk and jumper settings, continue with installation steps. C-33 Issue 4.0 October 1996...
  • Page 218 MAP/5 Hardware Replacement JP1 - JP7 Figure C-21. 1 Gbyte Hard Disk Drive (Comcode: 407340959) Disable auto spin up Disable unit attention Enable terminator SCSI device ID Disable TI negotiation Figure C-22. Jumper Settings for the 1 Gbyte First Hard Disk Drive C-34 Issue 4.0 October 1996...
  • Page 219 Replacing the First Hard Disk Drive Jumper locations drinori CJL 100396 Figure C-23. Jumper Locations on the 2-Gbyte Hard Disk Drive (Comcode: 407596857) SCSI ID Figure C-24. Jumper Settings for the First Type B Hard Disk Drive Installed SCSI ID = 0 C-35 Issue 4.0 October 1996...

  • Page 220: Connecting The 1-Gbyte Drive

    MAP/5 Hardware Replacement 8. Verify that terminator resistors are removed from their sockets on the 540-Mbyte disk. Verify that JP6 is removed on the 1-Gbyte disk. CAUTION: The hard disk may have a piece of grey plastic tape covering unused connectors. DO NOT REMOVE THIS TAPE. Exposing these connections could result in a short circuit when the hard disk is installed.
  • Page 221 Replacing the First Hard Disk Drive 50-pin flat ribbon SCSI cable connector Power connector SCSI terminator resistor sockets Jumpers - do not use (not populated) adp1000b KLC 080996 Figure C-25. Faceplate of the MAP/5 Adapter Card Connectors Connectors Cable is split and tied between connectors for easier handling Main...
  • Page 222 MAP/5 Hardware Replacement adp1000f KLC 080696 Figure C-27. MAP/5 Adapter Card: Side to be Connected to the Hard Drive 4. Replace the top cover and front panel and connect cables and power if you have completed work inside the computer. 5.

  • Page 223: Replacing The Tape Drive

    Replacing the Tape Drive Replacing the Tape Drive Two types of tape drives are currently used with the MAP/5: 525 Mbyte (Comcode 40794729; see top of drive) 2 Gbyte (Comcode 407071950; see bottom of drive) In addition to storage capacity the drives differ primarily in the way you load the tape.
  • Page 224 MAP/5 Hardware Replacement 1. Remove the second hard drive mounting bracket, the auxiliary housing, and the peripheral bay (drive housing) as previously described in this appendix. 2. Disconnect the power and control cables from the back of the tape drive. 3.
  • Page 225 Replacing the Tape Drive JP12 Located on bottom of disk: Figure C-30. Jumper Settings for the 525-Mbyte SCSI Cartridge Tape Drive SCSI SCSI parity drive selection Figure C-31. Jumper Settings for the 2-Gbyte SCSI Cartridge Tape Drive 6. Verify that terminator resistor strips are plugged into their sockets. 7.
  • Page 226 MAP/5 Hardware Replacement 10. Reconnect the control or SCSI cable to the tape drive. The colored tracer wire should be on the right as you face the back of the drive. The ribbon cable exits the connector going downwards. 11. Slide the connector for the tape drive ground strap onto the tab on the left side of the tape drive.

  • Page 227: Replacing The Power Supply

    Replacing the Power Supply Replacing the Power Supply WARNING: Observe proper electrostatic discharge precautions when handling computer components. Wear a ground wrist strap on your bare skin and connect to a ground. The procedure assumes that you have performed a soft shutdown of the system, removed cables and power, and removed the top cover and front panel.
  • Page 228 MAP/5 Hardware Replacement 10. Reconnect the power cables as follows: a. The four-wire cable with a larger connector and a small connector goes to the tape drive (larger connector) and the floppy disk drive (small connector): The small white power connector goes to the floppy disk drive.
  • Page 229 Abbreviations call accounting system call classification analysis alternating current call data handler process automatic call distribution CELP code excited linear prediction ADAP administration and data acquisition package CICS customer information control system asynchronous data unit call management system assembly load and test central office AMIS Audio Messaging Interchange Specification...
  • Page 230 Abbreviations direct current data communications equipment F key function key DCIU data communications interface unit FIFO first-in first-out digital communications protocol FOOS facility out of service distributed communications system direct inward dialing data interface process grade of service direct memory access DNIS dialed number identification service digital signal processor...
  • Page 231 Abbreviations MTBF mean time between failures message-waiting indicator Kbps kilobits per second message-waiting lamp Kbyte kilobyte (1024 bytes) kilohertz Intuity AUDIX Digital Networking local area network liquid crystal display OA&M operations, administration, and maintenance light-emitting diode operating system LIFO last-in first-out open systems interconnection leave word calling private branch exchange...
  • Page 232 Abbreviations TRIP tip/ring input process Lucent Technologies’s Technical Services Center random-access memory ringer equivalence number read-only memory uniform call distribution request to send uninterruptible power supply right to use Intuity AUDIX Voice Messaging switch communications adapter voice platform (Lucent Intuity software component) SCSI small computer systems interface VROP...
  • Page 233 Glossary 5ESS Switch A Lucent Technologies central office switch that can be integrated with the Lucent Intuity system. accessed message A message that was received and scanned (either the entire message or just the header). See automatic call distribution . activity menu The list of options spoken to subscribers when they first access a messaging system.
  • Page 234 Glossary See assemble load and test. AMIS See Audio Messaging Interchange Specification . AMIS Prefix A number added to the destination number to indicate that the destination number is an AMIS analog networking number. ampere (amp) The unit of measurement of electric current. One volt of potential across one ohm causes a current flow of one amp.
  • Page 235 Glossary Audio Messaging Interchange Specification (AMIS) An analog networking protocol that allows subscribers to exchange messages with any messaging system that also has AMIS Analog Networking capabilities. Messages can be exchanged with subscribers on Lucent Intuity systems as well as with users on remote messaging systems made by vendors other than Lucent Technologies.
  • Page 236 Glossary background testing Testing that runs continuously when the system is not busy doing other tasks. backup A duplicate copy of files and directories saved on a removable media such as floppy diskette or tape. The backup filesystem may be copied back (restored) if the active version is damaged (corrupted) or lost.
  • Page 237 Glossary bps (bits per second) The number of binary units of information (1s or 0s) that can be transmitted per second. Mbps refers to a million bits per second; Kbps refers to a thousand bits per second. See basic rate interface . broadcast messaging An Intuity AUDIX feature that enables the system administrator and other designated users to send a message to all subscribers automatically.
  • Page 238 Glossary call coverage A switch feature that defines a preselected path for calls to follow if the first (or second) coverage points are not answered. The Intuity system may be placed at the end of a coverage path to handle redirected calls through call coverage, send all calls, go to cover, etc. call delivery See message delivery .
  • Page 239 Glossary central processing unit (CPU) The component of the computer that manipulates data and processes instructions coming from software. channel A telecommunications transmission path for voice and/or data. channel capacity A measure of the maximum bit rate through a channel. CICS See customer information control system .
  • Page 240 Glossary compound message A message that combines both a message and a fax message into one unit, which is then han- dled by Intuity AUDIX as a single message. configuration The particular combination of hardware and software components selected for a system, including external connections, internal options, and peripheral equipment.
  • Page 241 Glossary common control switch processor over a direct memory access (DMA) channel that reads data directly from FP memory. data link A term used to describe the communications link used for data transmission from a source to a destination. For example, a phone line for data transmission. data service unit (DSU) A device used to access digital data channels.
  • Page 242 Glossary demand testing Testing performed on request (usually by service personnel). diagnostic testing A program run for testing and determining faults in the system. dial-ahead/dial-through The act of interrupting or preceding Intuity AUDIX system announcements by typing (buffering) touch-tone commands in the order the system would normally prompt for them. dialed number identification service (*DNIS_SVC) An available channel service assignment on the Lucent Intuity system.
  • Page 243 Glossary See direct memory access . DNIS See dialed number identification service . See digital signal processor . See data service unit . See data terminal equipment . DTMF See dual tone multifrequency . dual in-line package (DIP) switch A very small switch, usually attached to a printed circuit card, in which there are only two settings: on or off (or 0 or 1).
  • Page 244 Glossary equipped/unequipped The state of a networking channel that indicates whether Lucent Intuity software has recognized it. Devices must be equipped before they can be enabled (made active). See also enabled/disabled . error message A message on the screen indicating that something is wrong and possibly suggesting how to correct it.
  • Page 245 Glossary first-in/first-out The first call (or data) to be received is the first call (or data) to be processed. F key See function key . FOOS See facility out-of-service . format To set up a disk, floppy diskette, or tape with a predetermined arrangement of characters so that the system can interpret meaningful information.
  • Page 246 Glossary hard disk drive A high-capacity data storage/retrieval device that is located inside a computer platform. A hard disk drive stores data on non-removable high-density magnetic media based on a predetermined format for retrieval by the system at a later date. hardware The physical components of a computer system.
  • Page 247 Glossary initialization The process of bringing a system to a predetermined operational state. The start-up procedure tests hardware; loads the boot filesystem programs; locates, mounts, and opens other required filesystems; and starts normal service. initialization and administration system (INADS) A computer-aided maintenance system used by remote technicians to track alarms. initialize To start up the system for the first time.
  • Page 248 Glossary IVC6 See integrated voice processing CELP (IVC6) card. See integrated voice response . jumper Pairs or sets of small prongs on circuit cards and mother boards that allow the user to instruct the computer to select one of its available operation options. When two pins are covered, an electrical circuit is completed.
  • Page 249 Glossary light emitting diode (LED) A light indicator on the hardware platform that shows the status of operations. liquid crystal display (LCD) The 10-character alphanumeric display that shows status of the system, including alarms. load To read software from external storage (such as disk) and place a copy in system memory. local area network (LAN) A network of PCs that communicate with each other and that normally share the resources of one or more servers.
  • Page 250 Glossary major alarm An alarm detected by Lucent Intuity software that affects at least one fourth of the Lucent Intuity ports in service. Often a major alarm indicates that service is affected. MANOOS See manually out-of-service . manually out-of-service A unit has been intentionally taken out of service. mean time between failures The average time a manufacturer estimates before a failure occurs in a component or system.
  • Page 251 Glossary mode code A string of touch-tones from a MERLIN LEGEND switch. A mode code may send the Lucent Intuity AUDIX system information such as call type, calling party, called party, and on/off signals for message waiting lamps. modem A device that converts data from a form that is compatible with data processing equipment (digital) to a form compatible with transmission facilities (analog), and vice-vera.
  • Page 252 Glossary on-line help A Lucent Intuity feature that provides information about Lucent Intuity user interface screens by pressing a predetermined key. See also help . open systems interconnection (OSI) Internationally accepted framework of standards for communication between two systems made by different vendors.
  • Page 253 Glossary PDM (processor data module) See modular processor data module (MPDM) . See price element code . peripheral device Equipment external to the Lucent Intuity cabinet, such as printers or terminals, necessary for full operation and maintenance of the Lucent Intuity system. Also called peripherals . personal directory An Intuity AUDIX feature allowing each subscriber to create a private list of customized names.
  • Page 254 Glossary programmed function key See function key . property management system Term used in hospitality industry referring to the database used by hotels for guest records and billing information. protocol A set of conventions or rules governing the format and timing of message exchanges (signals) to control data movement and the detection and possible correction of errors.
  • Page 255 Glossary remote terminal A terminal connected to a computer over a phone line. See ringer equivalence number . reply loop escape An Intuity AUDIX feature that allows a subscriber the option of continuing to respond to a message after trying to reply to a nonsubscriber message. reply to sender An Intuity AUDIX feature that allows subscribers to immediately place a call to the originator of an incoming message if that person is in the switch’s dial plan.
  • Page 256 Glossary scan To automatically play mail messages, headers, or both. scheduled delivery time A time and/or date that an Intuity AUDIX subscriber optionally assigns to a message that tells the system when to deliver it. If a delivery time is omitted, the system sends the message immediately.
  • Page 257 Glossary surge A sudden voltage rise and fall in an electrical circuit. surge protector A device that plugs into the phone system and the commercial AC power outlet. It is designed to protect the phone system from high voltage surges that could be damaging to the phone system. See switch integration .
  • Page 258 Glossary tape drive The physical unit that holds, reads, and writes magnetic tape. TCP/IP See transmission control protocol/internet program . See telecommunications device for the deaf . See time division multiplex . telecommunications device for the deaf (TDD) A device with a keyboard and display unit that connects to or substitutes for a phone. The TDD allows a deaf or hearing-impaired person to communicate over the phone lines with other people who have TDDs.
  • Page 259 Glossary See uniform call distribution . Undelete An Intuity AUDIX feature that allows subscribers to restore the last message deleted. The subscriber presses * U to restore a deleted message. undelivered message A message that has not yet been sent to an Intuity AUDIX subscriber’s incoming mailbox. The message resides in the sender’s outgoing message and may be modified or redirected by the sender.
  • Page 260 Glossary vector A customized program in the switch for processing incoming calls. voice link The Lucent Intuity analog connection(s) to a call-distribution group (or hunt group) of analog ports on the switch. voice mail See voice message . voice mailbox See mailbox .
  • Page 261 Index Cable connections switch Numerics tip/ring Cable connectivity Cables 3820 modem 3-10 lengths B-28 7400A ordering numbers B-28 COM1 connections B-20 system board C-20 7400A data module cabling B-13 7400A option settings Calling support Chassis backview 2-10 cleaning 11-6 Circuit card resource assignments Circuit card slot assignments AC voltage Circuit cards...
  • Page 262 Index ADU and multi-port B-24 Diskettes asynchronous 1-12 care of 11-7 COM1 B-18 Drive housing COM1 and DCE device B-22 release tabs C-27 COM1 and DTE device B-21 replacing C-26 COM1 and terminal B-21 DTE adapter 1-14 data module Duplicated common control DCE port B-19 1-18...
  • Page 263 Index Humidity levels Length of cables B-28 Line splitter tip/ring 1-10 Installation problems 11-1 Locating components Installing Location ACCX card SIMMs DCIU circuit card GP-synch card multi-port serial card optional hardware 10-1 SCSI expansion kit 10-1 second hard disk 10-3 MAP/40 system board C-17...
  • Page 264 Index Network connections Recources to use with this book xvii Cable connections Regulatory agency guidelines 1-22 network B-12 Release tabs drive housing C-27 Noise levels Removing front panel Removing top cover Replacing front panel Replacing memory Replacing top cover Requirements Operating limits power altitude...
  • Page 265 Index Software shutdown Spares ordering Standard MAP/5 cards description Unpacking Support Unpacking system calling Switch connections Switch integration card installing Switch integration device 1-15 Switch location Video controller card IVC6 installing Switch locations jumper locations ACCX card jumper settings Switch settings Volts ACCX card IVC6...
  • Page 266 Index IN-6 Issue 4.0 October 1996...

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