Page 1 Central Management System CM3000 User’s Manual V1.1.0.0...
Page 2 © 2013 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
Page 3 Manual Conventions The following conventions are used throughout this manual. The caution symbol is intended to alert the user of the importance of the particular installation and operating instructions. Failure to comply may damage the system. The information symbol is intended to provide additional information for the purpose of clarification.
Page 4: Table Of Contents
1.2.2 Graphic card with NVIDIA chipset ..............6 CHAPTER 2 SOFTWARE INSTALLATION ............7 2.1 Minimum System Requirements ..................7 2.2 Installing the CM3000 Software in Windows XP/Vista/7 ..........8 CHAPTER 3 USING THE CMS ................9 3.1 Running the CMS Software ....................
Page 5 CHAPTER 4 CUSTOMIZING THE CMS SYSTEM........... 65 4.1 System Setting ........................65 4.1.1 Using the System Controller ................70 4.1.1.1 Hardware Introduction ................70 Left Side ....................70 Rear Side ....................70 Familiarizing with System Controller Panel Buttons ........71 4.1.1.2 Installation of System Controller ............
Page 6 Enable/disable De-interlace ..............107 4.1.1.12 EMap Mode Operation ................ 108 Select Monitor Layout in Watch Mode ............. 109 Enable Audio in Watch Mode ..............111 PTZ Operation in Watch Mode ..............113 4.1.1.13 Monitor Mode Operation ..............120 Select a Monitor Layout ................120 Enable/Disable Audio ................
Page 7 5.4 Using the RealTime Playback Application ..............167 5.5 To Cut and Save the Wanted Portion of the Recorded Video ........169 5.6 To Bookmark a Section of the Video ................169 5.7 To Search Using the Visual Search ................170 5.8 To Search Using the Event Search ................
Page 8: Chapter 1 Introduction
Chapter 1 Introduction The AVer CM3000 is a central monitoring system that enables user to monitor up to 1000 DVR servers (see also Chapter 1.1 for updating to Gold version) through an internet connection. Like the DVR program, the CMS system also automatically records and displays video when an event has occurred on the remote side of the DVR server.
Page 9: Upgrading To Cms Gold Version
Upgrading to CMS GOLD Version The CMS can be upgraded by installing a USB software License (USB Dongle). After installed the USB dongle, CMS can monitor up to 1000 remote DVR servers. The USB dongle provides three type of license for customer choice: 1 ~ 64 Clients(DVR) 65 ~ 150 Clients(DVR) 151 ~ 1000 Clients(DVR)
Page 10: Dual Monitors Setting
Dual Monitors setting Video configuration is different for each different VGA chipsets. Please follow the steps below to setup the dual monitors display. The CMS application supports resolution in 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、 1680 x 1050、1920 x 1080 and 1920 x 1200. 1.2.1 Graphic card with ATi chipset Enter the ATI Catalyst Control Center, user can click the short-cut or right click on the screen.
Page 11 If user selected Basic mode, press the Quick Settings tab. Then select the Select a different desktop mode and click Go. Select the Extended Desktop and then click Finish.
Page 12 If user selected the Advanced mode, click the View button. In Display Manager, right click on the second Display on the right side and select Extend Main onto monitor. Adjust each monitor resolution to 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、1680 x 1050、1920 x 1080 or 1920 x 1200.
Page 13: Graphic Card With Nvidia Chipset
1.2.2 Graphic card with NVIDIA chipset Click the NVIDIA nView, and select the Dualview mode. Adjust each monitor resolution to 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、1680 x 1050、1920 x 1080 or 1920 x 1200. To review if the display mode is correct, you can check the task bar. The task bar will show on the first monitor only.
Page 14: Chapter 2 Software Installation
To disable UAC, please go to Control Panel >> User Account Control. After disable UAC function, please restart system, and then, install CMPC program. To ensure you have the latest copy of the CM3000 software, download the updated version from the following site: Worldwide : http://surveillance.aver.com/download-center...
Page 15: Installing The Cm3000 Software In Windows Xp/Vista/7
DO NOT install CMS application, NV DVR application, and MXR Client Software at the same computer system. 1. Place the installation CD into the CD-ROM drive then click Install CM3000. And follow the on- screen instructions. 2. Please carefully read the license agreement. Click Yes to accept the agreement.
Page 16: Chapter 3 Using The Cms
Running the CMS Software To run the application, double-click on your PC desktop or click Start > CMS > CM3000. For security purposes, some of the features would require you to enter a User ID and Password before they can be accessed. When the Authorization dialog box appears, key in your User ID and Password.
Page 17: Using The Cms Application
Using the CMS Application When an alarm occurred on the DVR server, the video is transmitted to the CMS and display on the main screen. The transmit video can be an image or live video. User can select the type of video transmitting in System setting (see also Chapter 4.1).
Page 18 Name Function (1) Exit Call up the Logout dialog box. In the logout dialog box, you may do the following: - Click Exit to close the CMS program. Only the administrator is authorized to access this command. - Click Login to sign-in as a different user. - Click Minimize to reduce the CMS to taskbar button.
Page 19 Name Function To view all monitor DVRs’ status – IP, CPU usage, Bandwidth usage, (12) DVR Status HDD free space, Connection status, Video Loss status….and so on. (13) Split Screen Select from 6 different split screen types to view all the cameras. It also Mode allows you to switch and view different camera number by click Camera ID in a single screen mode.
Page 20: Using The Monitor
The following will describe the buttons function on Monitor interface. Name Function (1) Center Back to CM3000 main UI(center UI) (2) Monitor To call out monitor controller dialog box. User can manage the monitor set Controller in monitor controller dialog( see also Chapter 3.3.1)
Page 21: Using The Monitor Controller
Name Function (4) Audio Enable/disable audio. When audio is enabled, user will see the audio icon on screen, click on the audio icon (audio icon will turn to green ) of channel to hear the sound. Each time only can play one channel’s audio. (5) Monitor Name Display name of current monitor set.
Page 22 To add new channels, click the DVR server to un-fold the available cameras. Drag the camera to the blank channel block that has no channel number and name display To change the monitored channels’ position, please delete the monitored channels and drag the channels to the new position.
Page 23  To Add the Remote iMatrix Server User can add more remote iMatrix Servers and modify the monitored channel of the iMatrix servers from remote site. iMatrix servers can be removed and modified by clicking Delete and Edit button. The remote iMatrix server only can be viewed and modified channel of monitor, add /delete channel of monitor is not allowed.
Page 24 To delete the iMatrix server, select the iMatrix server and click Delete. To modify, click Edit.  To Mondify the Remote iMartix Server User can modify the monitored channels on Monitor Controller window. Also, the modification can be applied to the remote iMatrix server. 【Step 1】Select the remote iMatrix server.
Page 25 【Step 2】To get the video image of monitored channel from remote iMatrix server Double-click the monitor icon to get the video image of monitored channel from remote iMatrix server. User will see the video image of monitored channel display on lower part of the sub-Monitor Controller window.
Page 26 【Step 3】To modify the monitored channel of the remote iMatrix server Click on the + of the DVR server icon to extend the list of channels on sub-Monitor Controller window. Drag the channel wants to monitor to the channel that located on lower part of sub-Monitor Controller window.
Page 27: To Monitor Cms Server From Imatrix Server
3.3.1.1 To Monitor CMS Server from iMatrix Server The iMartix server can connect to CMS and remote monitor CMS. User can add remote CMS servers to monitor. The added remote CMS server can be deleted and modified by click Delete and Edit button in Matrix Select window. The remote CMS server only can be viewed.
Page 28 Click Add button to add a CMS server. Fill in the Name, IP/Domain Name, Port, User (login ID), Password and Description of the remote CMS server. And then, click OK to save the setting. The CMS server will be added into the iMatrix list in iMatrix Select window. To switch to the CMS server, select the iMatrix server and click Apply.
Page 29: Familiarizing The Buttons In Ptz Camera Control Panel
3.3.2 Familiarizing the Buttons in PTZ Camera Control Panel Name Function (1) Close Exit PTZ camera controller. (2) Camera preset Move the PTZ camera to the preset point. position number (3) Group AutoPan Select to automatically operate PTZ camera in group. (4) Direction buttons’...
Page 30: Live Playback The Recorded Video
3.3.3 Live Playback the Recorded Video User can playback recorded video immediately while monitoring from the local CMS server if the recording is enabled. - Playback function must be enabled. Please go to Setup > Camera and select the monitor set and enable the playback function ( see also Chapter 4.3 Camera setup) - Playback doesn’t support on EB series.
Page 31 Button Function Begin: Move at the beginning of video. Slower: Play the recorded video file at the speed of 1/2X, 1/4X, 1/8X, 1/16X, or 1/32X. Pause: Briefly stop playing Play: Play the video Next: Go to the next frame. Faster: Play the recorded video file at the speed of 2x, 4x, 8x, 16x or 32x. End: Go to the end of the video.
Page 32: Viewing The Gps Data On The Monitor
Button Function Display playback speed and recoding time. 3.3.4 Viewing the GPS Data on the Monitor Please make sure the software license version you has purchased is supported GPS on Google function. If user has monitored the MOB DVR server, user can view the GPS information on Monitor. Also, user can view the location of MOB DVR server on the Google map.
Page 33   Select the Video Quality to High, and then, mark the Show POS message to display the GPS data on the Monitor. Click OK to save and complete the change. If the MOB DVR server hasn’t been added any channels for monitoring, please refer to Chapter to add the channels for monitoring.
Page 34 Viewing the GPS Data on the Google Map: Following the below steps to view the GPS data on the Google Map. In the Monitor mode, right-click on the channel that is monitored from MOB DVR server. The shortcut menu will appear. And then, select the Start GPS. The Google Map View window will show up.
Page 35 Click to select different display mode – Map, Hybrid, Satellite, or terrain. Listing all channels that have been enabled the Google Map. Click to view in different Zoom in/out the split screen mode when Google Map. there is more than one channel of the Google map.
Page 36 To setup the setting of the Google Map View Window. Simple Mode Full Mode - Map Mode: the way of display the channel of the Google map. Mark All DVR in one map will enable all channels display on one Google Map window. To disable the Google Map view, click X.
Page 37: Using The Minicenter Viewer
Using the MiniCenter Viewer In Minicenter, user could configure, backup, operate the remote DVR, reset alarm and change priority of alarm, and setup the camera of remote DVR. Name Function View live video. User can cancel the connection by clicking Disconnect (1) Preview button if the connecting time is too long.
Page 38 Name Function Display alarm event information which it was defined on DVR server. (4) Alarm Info User can select priority of alarm event and enter some description in Memo column, and then click Save button to save the setting. Remote Backup is purely for backing up the *.dvr file from the remote (5) Remote Backup DVR sever(see also Chapter...
Page 39: Remote Backup
3.4.1 Remote Backup Remote Backup is purely for backing up the *.dvr file from the DVR sever. You can select between Auto Backup and Manual Backup. Auto Backup continuously archives one hour of the recorded data at a time, starting from the specified date. As for Manual Backup, it only archives the recorded data of selected date.
Page 40 Manual Backup: 1. Click Remote backup button from Minicenter UI. 2. Select the DVR server and click Modify button. 3. Select the Manual Backup at DVR setting dialog. And, user can change the backup direction by clicking Browse button. 4. And the, click OK to save the setting. 5.
Page 41 6. To execute manual backup, select the file first. Click File Select and select the files that user wants to backup and click OK. 7. Then, click Start to backup. Quick Backup: To backup the selected date, time period and channel immediately. 1.
Page 42 6. Click Add to select the date, start/end time, and channel that user wants to backup. After selecting, click OK to confirm. User can add multiple backup time file by repeating this step. 7. In Quick Backup dialog box, user will see the selected time period for backup is listed. Click Backup button to start backup.
Page 43: Remote Setup
3.4.2 Remote Setup Remote Setup is configuring DVR server from remote site. Click the Remote Setup button to call out the DVR server setup window. The remote setup contents will be varied that depends on the type of DVR (NV series, SA series, NX series, EB series, EH series, or EXR series) is monitored.
Page 44 (6) Login Enable the conditions in Login section you want the system to automatically carry out. - Auto record when login Automatically start video recording when the NV DVR is executed. - Auto start Network when login Automatically connect to network when the NV DVR is executed. - Login to compact mode Switch to compact mode directly when the NV DVR is executed.
Page 45 (8) Dual Monitor To enable/disable dual monitor function. (9) POS Set from which camera screen to display the data from the POS equipment. Click Setting to enter the setup window.  Advanced Setting To setup POS text display position, text font and color.
Page 46 8. When it is done, click Save to complete the configuration.  POS Database Setting Mark Remove POS data after the POS data will be delete from DVR hard disk on the day that user has setup. (10) UPS (Uninterruptible Power Supply) Protect the system from damaging, such as power surges or brownouts.
Page 47: Camera Setting
3.4.2.2 Camera Setting Select the camera from remote DVR servers to modify settings. In the Camera Setting window, click Update to save and apply the new settings, click Exit to exit without saving, and click Default1/ Default2 to revert back to original factory setting. Some of settings are not available to the IP camera.
Page 48 Automatically adjust the brightness. (7) Night View Automatically adjust the exposure to make the image more visible especially when the site is dark. You can only use this function when the Auto Brightness Control is enabled. (8) Enable Deinterlace To enhance the video quality. Set the deinterlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement.
Page 49: Record Setting
3.4.2.3 Record Setting In the Recording setup window, click OK to accept the new settings, click Exit to exit without saving, and click Default to revert back to original factory setting. Some of settings are not available to the IP camera. (11) (12) (10)
Page 50 The system won’t do any recording. (3) Audio Select to assign the audio channel of the selected camera. You can only assign one audio channel to one camera source. This way you can record both audio and video. An Audio I/O card is required to use this function. (4) Motion Detection Adjust the sensitivity of the motion detector.
Page 51  Video Encryption When NV7480 card has enabled one channel encryption, the all channels will be encrypted. Enable/disable to encrypt the recorded video that way only the person who knows the password can clearly view the video playback. The file size would become 10 to 30% more. Enabling the Video Encryption check box, you will be prompted to enter the password and retype the password for confirmation.
Page 52  Enable Storage Optimization Enable/disable to save more storage space. Click Detail button to select the type of storage optimization.  Monochrome Mode: The video will record in black and white.  Noise Reduction: To do the noise reduction before compression. ...
Page 53: Network Setting
3.4.2.4 Network Setting In the Network Setting dialog box, click Update to accept the new settings, click Exit to exit without saving, and click Default to revert back to original factory setting. (1) Server Name Assign a name for the DVR unit. Letters of the alphabet and numbers only. (2) Transmitting Cameras Select and click on the camera number in the Transmitting Camera section you want to make it accessible via internet using WebCam, Remote Console, PDA Viewer and Hand Viewer (still image).
Page 54 http://DVR Server IP/3GPP on the browser of mobile phone, and then, user will receive the recorded video from DVR server. Fill the RTSP PORT for 3GPP connection. Select the video size for transmitting to user’s browser on the mobile phone. (9) Other Configuration Enable Original Security Protocol Enable new version DVR system to accept remote software with former version.
Page 55 Network Bandwidth Limit  By Channel: Set the network bandwidth by each channel.  All: Set the total network bandwidth consumption limit.
Page 56: Schedule Setting
3.4.2.5 Schedule Setting Schedule to record, backup, enable network, reboot and disable alarm of all the cameras either weekly or one time. The number from 00 to 23 represent the time in 24-hour clock. The left most column display the days in a week. To Set the Schedule Setting: 1.
Page 57 Backup Save another copy of all the data at the set time and specified backup path. NV DVR automatically updates and only backup the data that are not yet included in the archive. To assign backup path, click  Mirror Backup: Save a copy of all the data at the set time and specified backup path. ...
Page 58: Alarm Setting
3.4.2.6 Alarm Setting In the Alarm Setting dialog box, click Add to insert and set new alarm setting, click Delete to remove the selected alarm setting, click OK to exit and save the setting, Cancel to exit without saving, and Default to revert back to original factory setting.
Page 59 will send out the alarm message.  Abnormal Reboot: when the DVR system reboot in irregular condition, the system will send out the alarm message.  Recording is switched off: when the recording has been stopped, the system will send out the alarm message.
Page 60 Send E-mail Send an electronic text message. To setup click Detail (see also To Setup Send E-mail). File Transmission via FTP Upload file to remote computer thru FTP (File Transfer Protocol). To setup click Detail (see also To Setup FTP). Start Recording Record the video from the selected camera.
Page 61: To Setup Alarm Recording Setting
- Modem Dial up Setting User may set the time to disconnect automatically, just enable the Auto Disconnect after check box and set time. To Setup FTP Setting Beside the File Transmission via FTP check box, click Detail. In the FTP Setting dialog box, enter the FTP IP, port, user ID and password.
Page 62: To Setup Alarm Sop
To Setup Alarm SOP Beside the Alarm SOP check box, click Detail. In the step text boxes, type the standard protocol when the alarm is activated. When the alarm is activated, the Standard Operation Procedure dialog box will appear. Just click Next to see the next instruction, Back to see the previous instruction, Finish to end and Abort to terminate.
Page 63: Using The Alarm Center
Using the Alarm Center User can manage live alarm event, searching the alarm event, and navigate relate parameters of monitored DVRs, cameras, and alarm filters. Only CMS GOLD version supports full functions of Alarm Center. 3.5.1 To Manage Live Alarm Event User can select the alarm to assign to different operator, change the priority of alarm, and change status of alarm.
Page 64 Click Edit Information to edit the alarm. User can change Priority, State, and Operator of alarm. To enter the description or memo on Note column. And then, click Save to save the change.
Page 65 To exit, click Cancel. 10. Click Run Minicenter will call out Minicenter window(see also Chapter 3.4) 11. User can view alarm events by status or priority. Select the status or priority of alarm event from the middle column of Alarm Live window and the result will be display on the right side column. The priority of alarm event is set on remote DVR server.
Page 66: 3.5.2 To Search The Alarm Event
3.5.2 To Search the Alarm Event User can search the alarm event by the conditions. Alarm Search will be available when USB Dongle is installed (CMS GOLD version). Set the follow conditions to search the wanted alarm events.  Server Name: select the DVR or select All. ...
Page 67  Status: select the alarm status that wants to search  Operator: select the operator that wants to search  Keyword: enter the specific word string to search.  After/Before Time: set a specific time period to search. When the search conditions are set, click Search to start searching. If user doesn’t set any conditions, the system still will start search when click Search button.
Page 68 When CMS system receives same alarm event, filter will flash in red light. To minimize the filter click , click to close the filter. When receive the alarm, it will turn to red and flash. The result of search can be print by clicking Print button. Also, the search result can be save as in *.txt and *.xls format by clicking Export .txt or Export .xls button.
Page 69 Clicking Image Log button to view alarm image. The image log window will show up. Double-click on the image log will call out the MiniCenter window (see also Chapter 3.4). Click << and >> to go previous and next page.
Page 70: To Navigate The Alarm Information
3.5.3 To Navigate the Alarm Information User can view information of DVR, alarm, filter, and user. Navigation function will be available when USB Dongle is installed (CMS GOLD version). Image of the selected alarm  Viewing the DVR Information Select the DVR, alarm, filter or user to view. The information will be display on middle column and the image of alarm will display on right side column.
Page 71 To delete the filter, select the filter and click Delete. To modify the filter, click Edit. Select the filter and click Display filter can call out the filter to view if the filter is close. Right-click on selected filter will call out the shortcut menu.
Page 72: Chapter 4 Customizing The Cms System
Chapter 4 Customizing the CMS System In the CMS application, click the button to customize the CMS system. In the Authorization dialog box, enter the administrator User ID and Password. When the CMS configuration setup selection appears, select and click the buttons you want to change the setting.
Page 73 (1) Alarm Network Port Select a port for receiving alarm video from DVR server. Any network service port can be assigned as long as the port doesn’t conflict with current network service. (2) Database  Local: The default setting.  MySQL: If CMS server is sending the received alarm to the Remite iAlarm agent, please select MySQL as the database.
Page 74 without saving the new setting.  Display position: CMS system supports up to 4 monitors, users are allowed to customize the display position that to decide the Center, Emap, Monitor, or Playback to be displayed on which monitor screen. Click Detail to select the display screen setting. The new screen display setting will be effect at next time login.
Page 75 4.1.2). Click Detail and enter API key that will allow user to use Google map as a E-Map image(see also Chapter 4.6.1.1). The Google map function only supported in CM3000 Gold version.  Block Windows OS hotkey: Deactivate the [Ctrl-Alt-Del Windows keyboard key functions.
Page 76 (6) Language Customize the system to display the tool tips and dialogs based on the selected language. By default the set language is in English. Click Setup. In the Authorization dialog box, enter the administrator User ID and Password. Click System. In the Language drop down list, click and select the language.
Page 77: Using The System Controller
4.1.1 Using the System Controller The AVer System Controller Pro provides user an easy way to operate CMS server. 4.1.1.1 Hardware Introduction Left Side Function Description (1) USB Port 2 * USB ports for connection of keyboard, mouse, or USB flash memory.
Page 78: Familiarizing With System Controller Panel Buttons
Familiarizing with System Controller Panel Buttons Function Description To lock panel buttons and all operations are lock. Press it to lock and press (Lock) again to un-lock. If the system password has been set, please enter the password to un-lock (see also 4.1.19 Locking System Operation) (Power)
Page 79 Function Description (7) Custom To view system information. Function Buttons Back to the CMS center interface. Call out the virtual keyboard. The F3 function doesn’t support on Windows 7 64-bit system platform. Switch to monitor mode. Call out the Mini Center. Enable/disable network connection.
Page 80 Function Description (15) Back /Top Menu Go back to previous LCD screen. Button Go back to the main menu screen. Exit from playback mode. (16) Using to select the camera channel in Monitor mode or Watch mode. (Camera Select) Build-in microphone for 2-way talk in Mini Center but user needs to press (17) Microphone button to enable the microphone function before using.
Page 81: Installation Of System Controller
4.1.1.2 Installation of System Controller Connecting the CMS Server through the USB port The following is an example of System controller installation. The CMS server should be power on and CMS program is executed. Plug the power cord of the System Controller into power outlet. And then, plug the USB cable that is attached on the System Controller to the USB port of the CMS server.
Page 82 c. In System Controller Setting window, Mark Enable check box to enable the System Controller function. And then, select the System Controller Pro as the Model from drop-down list. Click OK to complete the setting.  System Controller site a. In main menu, press and select (system controller setting).
Page 83 c. In Mode screen, select the . If the current mode is USB-CMS mode already, then selection will not show in selection list. Current System Controller Mode d. Press button to confirm. To cancel the selection, press button. When the “Complete”...
Page 84: Connecting The Cms Server Through The Rs485 Port
Connecting the CMS Server through the RS485 port Through the RS485 port, user can connect a CMS server with the System Controller. Before starting to make a connection, please prepare the following items: RS232 cable RS232 to RS485 Converter Single core wire (*User can purchase from the dealer ** The RS232 to RS485 Converter needs to support...
Page 85 Using the screwdriver to lose the pin hole of RS485 to RS232 converter. And then, insert another side of single core wire into the pin hole of the RS485 to RS232 converter. Using the screwdriver to screw tight the wire. Please refer to the below table for pin-hole matching: RS485 pin hole of System Controller RS485 to RS232 Converter site System Controller site...
Page 86 After CMS server and System Controller have well connected, user needs to do the configuration for CMS server and System Controller to recognize each other. Please follow the below steps to configure the CMS server and System Controller.  CMS Server site a.
Page 87 2. In System Controller setting screen, select 3. In Mode screen, select the . If the current mode is 485-CMS mode already, then selection will not show in selection list. Current System Controller Mode 4. Press button to confirm. To cancel the selection, press button.
Page 88 7. Using the number keys on the System Controller panel to enter the DVR server ID that user wants to control. And then, press the Enter button. 8. Now, the System Controller has switched the control to the CMS server that user has selected.
Page 89: Operating The Lcd Menu
4.1.1.3 Operating the LCD Menu  Main Menu On the LCD screen, each function is corresponding to the button on the panel of the System Controller Pro. To select the function, press the correspond button.  Multi-Function Menu In multi-function menu screen, press the correspond button of the selections to configure/operate. To go back to the main menu, press the TOP MENU button.
Page 90: Familiarizing With Lcd Screen
4.1.1.4 Familiarizing with LCD Screen Following will describe the information or icon that display on LCD screen.  Main Menu  Submenu(Multi-function menu)
Page 91: Switching To Usb Cms Mode
4.1.1.5 Switching to USB CMS Mode When the System Controller is connecting with CMS server through the USB port, the System Controller mode should be in USB CMS mode in order to operate the CMS system. If the mode is not USB CMS, please follow the below steps to switch to USB CMS mode.
Page 92: Switching To 485 Cms Mode
4.1.1.6 Switching to 485 CMS Mode When the System Controller is connecting with CMS server through the 485 port, the System Controller mode should be in 485 CMS modes in order to operate the CMS system. If the mode is not 485 CMS mode, please follow the below steps to switch to 485 CMS mode.
Page 93: To Select An Cms Server Id In 485 Cms Mode
4.1.1.7 To Select an CMS server ID in 485 CMS mode When System Controller connect with CMS servers through the RS485 port, user needs to select the CMS server by ID number that user has setup on CMS system. To make sure the control mode, please press button and select .
Page 94: Upgrading The Firmware Of The System Controller
4.1.1.8 Upgrading the Firmware of the System Controller User can upgrade the newest firmware of the System Controller. For newest firmware, please contact your local dealer. The upgrade process only support when System Controller connects to CMS server through the USB port. To check firmware version of the System Controller, please refer to Viewing System Version Information...
Page 95  For firmware version 0.52 If System Controller firmware version is 0.52, please follow the below steps to upgrade the new firmware. In System Controller, please make sure the Mode is USB CMS mode. In CMS program UI, click Setup > System > Detail of System Controller. Please make sure the model is System Controller Pro.
Page 96: Locking System Operation
4.1.1.9 Locking System Operation Using the lock button ( ) to lock the System Controller for preventing any unexpected situation happen during the operator or administer is away from the System Controller. We strongly recommend that enable the password function to enhance the security (see also Set a Password for System Controller).
Page 97: Center Mode Operation
4.1.1.10 Center Mode Operation The follow sections will describe the functions in Center mode. Select an Monitor Layout User can select the monitor layout to view in Center mode. Only when alarm image is live, the Monitor Layout function will be available. If the alarm image is not a live image, the Monitor Layout selection won’t be shown.
Page 98: Select An Monitor
2. In Center Layout mode, the screen display options are 1, 6, 12, 24, and 48 in width monitor screen. In 4:3 monitor screen, the Center Layout options are 1, 4, 9, 16, 25, and 36. This function is same as split-screen buttons on Center UI of CMS system.
Page 99: Call Out The Alarm Center
Call out the Alarm Center In Center Mode, press button will call out Alarm Center. How to operate the Alarm Center, please refer to Chapter 3.5. Alarm Center UI Call Out the Mini Center In Center Mode, press button will call out Mini Center. How to operate the Mini Center, please refer to Chapter 3.4.
Page 100: Reset The Alarm
Reset the Alarm In Center Mode, press and select to reset alarms. Call Out the System Configuration Selection In Center Mode, press and select to call out the Setup bar. The authorization dialog will show up and enter password. The configuration set selection will appear and user can click the configuration selection to configure.
Page 101: Controller Setup
Controller Setup In Center Mode, press and select to enter Controller setup mode. In Controller setup, user can configure the parameters of the System Controller Pro.  Set a Password for System Controller To setup the password of System Controller for security issue. At main menu screen, press the and press button to enter...
Page 102 Press button to enter the Password setup screen. Press button to enable password function. The password enter screen will appear. Using numeric key pad to enter the password (6 numbers). After entered password, press Enter button. When user sees the “Complete” message, it means the operation is done.
Page 103: Change The Password Of The System Controller
 Change the Password of the System Controller The password function will be enabling after password changed. At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter System Lock screen. Press button to enter the Password setup screen.
Page 104 After entered the current password, the new password screen will appear. Using numeric key pad to enter the new password (6 numbers) and press Enter to confirm. When user sees the “Complete” message, it means the operation is done.
Page 105: Set The Timer
 Set the Timer Set a period time for System Controller idling over the setup time to switch to rest status. At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter System Lock screen.
Page 106: Adjusting The Brightness Of Lcd Screen
 Adjusting the Brightness of LCD Screen To adjust the back light brightness of the LCD screen. At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter LCD setup screen. Press button to enter the Back light brightness setup screen.
Page 107: Adjusting The Contrast Of Lcd Screen
 Adjusting the Contrast of LCD Screen At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter LCD setup screen. Press button to enter the Contrast setup screen. Press button to adjust the brightness.
Page 108: Enable/Disable Code Number Display
 Enable/disable Code Number Display At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter LCD setup screen. Press button to enter the Code number setup screen. Press button to enable the code number display.
Page 109: Mode Switching
 Mode Switching In Mode screen, user can select mode that depends on the connecting type(USB or RS485) with CMD server. At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter Mode setup screen.
Page 110: Viewing System Version Information
 Viewing System Version Information At main menu screen, press the and press the button to enter Controller setup screen. Press button to enter System Menu screen. Press button to view current system version. Press button exit from the screen.
Page 111: Playback Mode Operation
4.1.1.11 Playback Mode Operation In playback mode, user can playback real-time recorded file from monitored DVR servers, download from monitored DVR servers and playback, and playback recorded file that has saved on local hard disk. Follow the below steps to playback: Press button to switch to playback mode.
Page 112 After selected the time and date to playback, the CMS system will start to playback. The playback UI will be a little different due to the model of DVR server and the playback mode that user has selected. Using the Jog/Shuttle button to control the playback speed. Press make sure is play status, and then, press to enable the Jog/Shuttle button.
Page 113: Select The Screen Layout
Jog dial (top part): Rotate in clockwise is forward play frame-by-frame that control by user. Rotate in counterclockwise is rewinding play frame-by-frame that control by user. The Shuttle ring (lower part) position needs to be back at center to allow Jog dial to be functional.
Page 114: Enable/Disable De-Interlace
Press the button of screen layout that user wants to view. The surveillance screen will switch the screen layout that user has selected. Enable/disable De-interlace In playback mode, user can enable/disable de-interlace function. This function is same the de-interlace button on Playback UI. 3.
Page 115: Emap Mode Operation
4.1.1.12 EMap Mode Operation Press Emap ( ) button and the Emap UI will appear on surveillance screen. And the LCD screen will switch to EMap mode. Move the joystick to select the DVR icon to view. The DVR icon turn into red frame means the joystick has move to the DVR icon right now.
Page 116: Select Monitor Layout In Watch Mode
The LCD screen will display Watch mode. To close the Emap UI, press button will switch back to CMS program UI. Select Monitor Layout in Watch Mode In Watch mode, user can select to view a single channel by channel or split screen mode. Press call out EMap UI.
Page 117 In Watch mode, press button on System Controller, also can enter Layout Select mode. To switch back to split screen mode, press button.
Page 118: Enable Audio In Watch Mode
Enable Audio in Watch Mode Enable/disable audio play in Watch mode. Only one channel at time allows playing audio sound. Press call out EMap UI. And then, select the DVR server to call out DVR Watch program on EMap UI. In LCD screen, press button to enter Audio Mode.
Page 119 To enable audio play, press button and enter the channel number that wants to enable audio play and press Enter button on System Controller. The select channel will be play sound and the audio icon will turn green. To back to previous LCD screen, press Back button on System Controller. To change the channel to play audio sound, repeat the above step 2 &...
Page 120: Ptz Operation In Watch Mode
PTZ Operation in Watch Mode If the camera has enabled the PTZ function, user can use the System Controller to operate the PTZ camera in Watch mode. Select an PTZ Channel: 1. Before starting PTZ operation, please select the channel first. Press button and enter the PTZ channel.
Page 121 Using the Joystick to Operate the PTZ Camera: The joystick can move the camera to right, left, up, and down and also to zoom in and out of the camera.  Panning Move the joystick to right or left.  Tilt Move the joystick to up or down.
Page 122  Zoom in/out Rotate the joystick to the clockwise side to zoom in and counterclockwise to zoom out. To Focus the Object: Press button to focus the object in the distance. Press button to focus the object in nearby.
Page 123 Move to the Preset position: By pressing the button and enter the preset position number, the camera will move to the preset position that user has setup. In Watch Mode, press button. And, the PTZ panel will show up on DVR Watch program Press button and the Preset position screen will appear on LCD screen.
Page 124 Enabling the AutoPan: Enable/disable the PTZ camera move automatically that is based on the selected camera group preset position number. In Watch Mode, press button. And, the PTZ panel will show up on DVR Watch program Press button and the AutoPan screen will appear on LCD screen. Press the preset position group number button (1-4, 5-8, 9-12, 13-16) and press button to start auto pan.
Page 125 The auto pan function button and auto pan group button’s color will turn into purple when auto pan function and group has been enabled. To stop auto pan, press selected preset position group number again and press button. And then, the auto pan function will stop.
Page 126 Using Digital Zoom: To enlarge the selected screen area for viewing. In PTZ camera screen, press button. Using mouse or joystick (press the button to switch to mouse function) to click drag the area that user wants to zoom in. A red frame will appear on the camera screen. Right-click mouse or press button on top of joystick to enlarge the selected area.
Page 127: Monitor Mode Operation
4.1.1.13 Monitor Mode Operation In Monitor mode, user can do the following operations. To switch to Monitor mode, please refer to Switch to Monitor Mode section. Select a Monitor Layout In Monitor Layout, user can select channel or split screen mode to view. Press the button to enter Monitor Layout screen.
Page 128: Enable/Disable Audio
Enable/Disable Audio Enable/disable audio play in Monitor mode. Only one channel at time allows playing audio sound. In Monitor mode, press the button to enter Audio mode screen. In Audio mode, press button and enter the channel that user wants to enable audio function.
Page 129: Ptz Operation In Monitor Mode
PTZ Operation in Monitor Mode If the camera has enabled the PTZ function, user can use the System Controller to operate the PTZ camera in Watch mode. Select an PTZ Channel: 1. Press button and enter the PTZ camera number. 2.
Page 130 Using the Joystick to Operate the PTZ Camera: The joystick can move the camera to right, left, up, and down and also to zoom in and out of the camera.  Panning Move the joystick to right or left.  Tilt Move the joystick to up or down.
Page 131  Zoom in/out Rotate the joystick to the clockwise side to zoom in and counterclockwise to zoom out. To Focus the Object: Press button to focus the object in the distance. Press button to focus the object in nearby.
Page 132 Move to the Preset position: By pressing the button and enter the preset position number, the camera will move to the preset position that user has setup. 1. In Monitor Mode, Press button and enter the PTZ camera number. 2. After switch to PTZ camera channel, press button and the Preset position screen will appear on LCD screen.
Page 133 Enabling the AutoPan: Enable/disable the PTZ camera move automatically that is based on the selected camera group preset position number. 1. In Monitor Mode, Press button and enter the PTZ camera number. 2. After switch to PTZ camera channel, press button and the AutoPan screen will appear on LCD screen.
Page 134 The auto pan function button and auto pan group button’s color will turn into purple when auto pan function and group has been enabled. To stop auto pan, press selected preset position group number again and press button. And then, the auto pan function will stop.
Page 135 Using Digital Zoom: To enlarge the selected screen area for viewing. In PTZ camera screen, press button. Using mouse or joystick (press the button to switch to mouse function) to click drag the area that user wants to zoom in. A red frame will appear on the camera screen. Right-click mouse or press button on top of joystick to enlarge the selected area.
Page 136: Switching To Different Monitor Group
Switching to Different Monitor Group User can select different monitor group to view. In Monitor mode, press the button to enter Monitor Group Select mode screen. In Monitor Group Select mode, enter the monitor group number by using the numeric keyboard on the System Controller.
Page 137: How To Apply A Google Api Key
User need to apply an API key in order to use Google map function in CMS system(CM300 Gold version). Please follow the below steps to get an API key. The Google map function only supported in CM3000 Gold version. Go to Google webpage (www.google.com) to apply an account.
Page 138 How to use the Google map function, please refer to Chapter 4.6.1.1.
Page 139: Dvr Setup
DVR Setup Display the list of all DVR servers. User may add up to 1000 DVR servers, delete and modify the DVR setting. To upgrade the CMS to 1000 DVRs, please refer to Chapter 1.1) 4.2.1 To Add and Remove DVR Server Click Setup.
Page 140: Camera Setup
Camera Setup Select the camera from different DVR servers in order to monitor on same screen. The selected cameras will be played on Monitor screen (see also Chapter 3.3). Click Setup from CMS main interface. In the Authorization dialog box, enter the administrator User ID and Password. Click Camera.
Page 141 CMS only supports two monitor set for recording. 11. After the Monitor set has been created, select the DVR server. And then the cameras of the DVR server will display on the Camera Select window. User can combines different cameras from different DVR servers as a monitor set.
Page 142 The camera description will display as user has configured. 17. In Monitor Layout window, user also can set the channel for specific type functions instead of added cameras from DVR servers. In Monitor Layout window, select one of blank channel (NONE) and click the radio button of type (Hotspot, Sequence, Matrix, Image, or None).
Page 143 Drag to select the multiple blank channels as a hotspot channel. In the Monitor screen, user can right-click and drag the camera to the hotspot channel for enlarge viewing.  Sequence: Set the selected channel to automatically switch to display all camera channels in cycle.
Page 144  Matrix: set the selected channel to receive and display the alarm event from selected DVR servers. Click Setup to select the DVR servers. Enable the Retrieve time to set a period time (0 ~ 255 sec) for alarm event to display. If the retrieve time doesn’t enable, the alarm event will display on screen until next alarm event come in.
Page 145: Schedule Setup
Schedule Setup Schedule to record or backup of all the cameras either weekly or one time. 1. Select the Monitor set for scheduling. The Monitor set can be scheduled only when the recoding is enabling. Select the date in the calendar. Use buttons to shift the calendar to the left or right.
Page 146: 4.4.1 To Set Schedule At A Specific Portion Of Time In That Hour
4.4.1 To set schedule at a specific portion of time in that hour: Right click the colored blocks. In the Select time dialog box, click to enable or disable the portion you want to set. Click OK to accept the setting and Cancel to exit without saving the setting.
Page 147: Backup Setup
Backup Setup In the Backup Setting dialog box, the number from 00 to 23 represent the time in 24-hour clock. The numbers from 01 to 16 represent the camera number. 1. Select the DVR that wants to backup 2. Select the date of the recorded file in the calendar you want to backup. Use buttons to shift the calendar to the left or right.
Page 148 6. Enable Include player when backup that will included a Qplayer program for playback backup file in backup folder when backup. Only administrator user has the authority to enable or disable this function. 7. If you do NOT want to keep the recorded file in the storage folder, enable Delete files after Backup check box.
Page 149: E-Map Setup
E-MAP Setup Holds up to 64 maps in *.bmp/*.jpg format. The map is hierarchy in structure and users can add a map on another map. User also may add the DVR icons on the map. 4.6.1 To Set Up the E-Map Click Setup.
Page 150 Right-click on Emap could call out a short-cut menu.
Page 151: Add A New Map
4.6.1.1 Add a New Map Click button In the Authorization dialog box, enter the administrator User ID and Password Click E-Map button In E-Map interface, click Setup >> Add Map button and the Map setting window will show up. Give a name for the new map. Select Use Image File or Use Google Map.
Page 152  Use Google Map The Google map function only supported in CM3000 Gold version. Click Setting and New map window will show up. Select Use Google Map. Right-click MAP in Map list can re-name the map. User can enter the Address to find the map of the location.
Page 153: Add A Dvr Server
4.6.1.2 Add a DVR Server Click button In the Authorization dialog box, enter the administrator User ID and Password Click E-Map button Click Add DVR button and the Add DVR window will show up. Select the DVR server from the Add DVR window and click OK. User may now drag and move the DVR icon to its place on the map.
Page 154: To Use The E-Map
4.6.1.3 To Use the E-Map When the alarm has been activated, the DVR icon blinks and turns red. On the CMS main application, click E-map or press F3. When the DVR server has an alarm occurred, use the mouse to point on the DVR server icon and the alarm information will show up.
Page 155 Right-click on channel screen could select to start recording. To stop the DVR server icon from blinking, right-click and select Reset Alarm or Reset Alarm (all). The DVR server icon will stop blinking. To switch back to the main application, press ESC.
Page 156 To setup the E-Map, click button or right click the mouse button and select E-Map setup and the E-Map interface will switch to the E-Map setup mode. (see also Chapter 4.6.1) If user uses dual monitor, the E-map setup mode is active in E-Map window and the E- map setup mode will not activate in CMS main screen.
Page 157: Alarm Setting
Alarm Setting In the Alarm Setting dialog box, just select and enable the condition for the system to alarm and the action for the system to perform when an alarm is activated. User can setup a total of 16 different combinations of alarm settings.
Page 158: To Setup The Call Out List
4.7.1.1 To Setup the Call Out List To use this feature, the PC must have a voice modem connected to it. The supported audio system is only 8KHz and 16Bit mono. Next to the Make Phone Calls check box, click Detail. In the Call Out List, click Add to insert a new contact number, Modify to edit the selected item, Remove to delete the selected item, Test to check if it is working.
Page 159: To Setup The Send E-Mail Setting
4.7.1.2 To Setup the Send E-Mail Setting Next to the Send Email check box, click Detail. In the E-mail Setting dialog box, click OK to exit and save the setting and Cancel to exit without saving the setting. (1)Mail Server Enter the SMTP Server and port.
Page 160: To Setup The Alarm Sound Setting
4.7.1.3 To Setup the Alarm Sound Setting 1. Next to the Play Warning Sound check box, click Detail. 2. In the Alarm Sound Setting dialog box, click to select other wav file from other source or folder, Play to listen, Record to make a new copy of a sound. 3.
Page 161: To Set The Mms/Sms Setting
4.7.1.5 To Set the MMS/SMS Setting To use this feature, GSM/GPRS modem is required. Connect the GSM/GPRS modem to the serial COMM port of PC. Next to the SMS/MMS check box, click Detail. Select the port number in ComPort drop down list from where the GSM/GPRS modem is connected.
Page 162: Popup Video
4.7.1.6 Popup Video The Popup video will co-work with alarm condition of Receive Alarm. When user selects the alarm condition of Receive Alarm, and then the action of Popup video will be un-gray and available for select. The popup video has 2 way of displaying – 4-split alarm display and one full screen alarm display (To select the alarm display mode, go to Chapter 4.1 System Setting (9)Alarm Display).
Page 163 On the upper right corner of popup video window, there two figures that are to represent nailed popup video window and mini center function. (a) To call out DVR watch window. The DVR watch window will display the DVR all channels’ video image as below shown.
Page 164 To Setup Popup Video In Alarm setting window, Click Detail of popup video. Select the type of popup video Static View: The DVR server only transmits one frame of video and popup on CMS site. Live View: The DVR server will continue to transmit video to CMS site while popup video window is open.
Page 165: User Setting
User Setting CMS supports 256 user account that includes operator and administrator account. Select the Authorization Level – Operator or Administrator. User can define each operator/administrator account’s authority of DVR server and Monitor set. Only the administrator is authorized to close and customize the CMS system. Enter the Name, Description, Password, and Confirm password of the account.
Page 166: Chapter 5 Using The Playback Function
Chapter 5 Using the Playback Function User can choose to playback video stored on the local hard disk or download the video from the remote side of the DVR server. To Playback the video 1. Click 2. In the DVR Playback select window, select DVR server to play video from the remote DVR server. 3.
Page 167 5. For Download and Playback, the numbers from 00 to 23 represent the time in 24-hour in the Remote Playback Date/Time Selection window. The numbers from 01 to 16 represent the camera number. The blue block indicates that there is a recorded video file on that period of time. While the red block indicates the selected recorded video for viewing.
Page 168 6. In the Time Selection screen, click on the video thumbnail you want to download and open (see also 5.3 Using the Download and Playback Application). 7. For RealTime Playback, the number from 00 to 23 represent the time in 24-hour clock in the Video Playback Date/Time Selection window.
Page 169: Using The Local Playback Application
Using the Local Playback Application Name Function (1) Split Screen Select from six (6) different split screen types to playback the recorded video Mode file of all the cameras, or one camera over the other or alongside on a single screen.
Page 170 Name Function (6) Archive Select the date on the calendar and the time from 00 to 23 to where to start playing the recorded video file. – Also, user can open the recorded file from certain location by click OPEN FILE button –...
Page 171 Name Function (14) Find Next Search for the next event or changes in the motion detector frame. You can use this when you are using Intelligent Search or Event Search only. (15) Event Search Search from the recorded activities that take place in the system (i.e., Sensor, Motion, Video Loss, POS) (See also Chapter 5.8).
Page 172: Using The Download And Playback Application
Using the Download and Playback Application Name Function (1) Exit Close the player Show the progress of the file being played. You may move the bar to seek (2) Progress bar at any location of the track. (3) Playback Control Begin: Move to the beginning of the recorded video file.
Page 173 Name Function (8) Visual Search Search from a specific camera by Date, Hour, Minute, 10 Seconds and Second. (See also Chapter 5.7) (9) Find Next Search for the next event or changes in the motion detector frame. You can use this when you are using Intelligent Search or Event Search function.
Page 174: Using The Realtime Playback Application
Using the RealTime Playback Application Name Function (1) Split Screen Select from 6 different split screen type to playback the recorded video file Mode of all the camera, or one camera. - If there are only 4 cameras, you won’t be able to switch to 9, 16, and 13 split screen mode.
Page 175 Name Function (6) Archive Select the date on the calendar and the time from 00 to 23 to where to start playing the recorded video file. – Also, user can open the recorded file from certain location by click OPEN FILE button –...
Page 176: To Cut And Save The Wanted Portion Of The Recorded Video
Name Function (15) De-interlace To enhance the video quality. Set the de-interlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement. To Cut and Save the Wanted Portion of the Recorded Video 1.
Page 177: To Search Using The Visual Search
To Search Using the Visual Search 1. Click Visual Search. 2. In the Visual Search Setting dialog box, select the Camera number and the date. Then click OK. 3. When a series of frames appear by date, click on the frame to display another series of frames and search by every Hour of that date, every Minute of that hour, every 10 Seconds of that minute, every Second of that 10 seconds.
Page 178 4. You may also set to search and list all the result. Just check the Output Event List box. In the Search Duration section, set the Begin Time, End Time and Searching Interval. Then, click OK to start searching. 5. When the Event list appears, click and select the item you want to view.
Page 179: To Search Using The Intelligent Search
To Search Using the Intelligent Search 1. Click on the video screen on where you want to search. 2. Click Intelligent Search. The Intelligent Search text (red) would appear at the lower left corner of the screen. 3. When the Intelligent Search Setting dialog box and motion detector frame appear, you may adjust the sensitivity bar and the motion detector frame size and location.

AVer CM3000 User Manual

Chapter 1 Introduction

Chapter 2 Software Installation

Chapter 3 Using the Cms

Chapter 4 Customizing the Cms System

Chapter 5 Using the Playback Function

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Summary of Contents for AVer CM3000

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