TransTel Communications IP3922 Series User Manual

Access control phone

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IP39 ACP
V2.1
User's Manual
Auto Telecom Company
www.transtel.co
www.hybrex.com
Auto Telecom Company
www.transtel.co

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Summary of Contents for TransTel Communications IP3922 Series

  • Page 1 IP39 ACP V2.1 User’s Manual Auto Telecom Company www.transtel.co www.hybrex.com Auto Telecom Company www.transtel.co...
  • Page 2 Notification Notification is hereby given that Auto Telecom Company reserves the right to modify, change, update or revise this document from time to time as required without the prior obligation to notify any person, company or organization. Further, Auto Telecom Company makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of its products for a particular purpose.
  • Page 3: Table Of Contents

    IP39 ACP Programming File: UM-IP39-ACP_v2.1_2018Nov18 Contents Instruction ..................................4 The default IP Address and User Password......................4 The keypad icon and its meaning in IP3950 and IP3960M ..................4 How to get the IP Address of the IP39-ACP that has LCD Display and keypad? ............ 5 How to get the IP Address of the IP39-ACP that has no LCD Display and keypad? ..........
  • Page 4 3.6.1 Status ..............................27 3.6.2 Server ..............................27 3.6.3 Parameters ............................28 3.6.4 Doors ..............................29 3.6.5 Time Profiles ............................31 3.6.6 Holidays ..............................31 3.6.7 Access Plans ............................32 3.6.8 Tokens ..............................33 3.6.9 Backup ..............................34 3.6.10 Restore ..............................34 3.6.11 Token Registration ..........................
  • Page 5: Instruction

    Instruction This manual only explains the meaning of each setting and how to do it. It covers the following ACP (Access Control Phone) series: ➢ IP39-22 ➢ IP39-31 ➢ IP39-32 ➢ IP39-50 ➢ IP39-60M The default IP Address and User Password. 1.
  • Page 6: How To Get The Ip Address Of The Ip39-Acp That Has Lcd Display And Keypad

    Button (Name) [Bell] IP3940 [P/x] Bell IP3950 IP3960 Meaning: : Press this button firstly to enable the Password entry. Means use password to open the door. : In most SIP telephone, this button has same function as [Enter] in PC’s keyboard. : This key has dual functions: Program : When pressing this button in Idle stats of ACP...
  • Page 7: How To Get The Ip Address Of The Ip39-Acp That Has No Lcd Display And Keypad

    How to get the IP Address of the IP39-ACP that has no LCD Display and keypad? 1. You shall utilize our special tools called “Phone Scan” to find the IP address of the ACP. 2. The PC that run “Phone Scan” shall situate at the same IP network as the ACP that you are looking for. 3.
  • Page 8: What Happen After The Ip3950 And Ip3960M Is Firstly Power On

    What happen after the IP3950 and IP3960M is firstly power ON 1. The second line of OLED display will show version information of attached devices: a. 1122334488 Position 11, 22, 33, 44 : The software version of ROU16 that attached with IP3950 or IP3960 Position 88 : The software version of KPU of IP3950 or IP3960 2.
  • Page 9: Installation

    Installation IP3931 IP3932 IP3950 IP3960M...
  • Page 10 ROU16 Notes: 1. ROU16 link with IP39-ACP through the 2-wire RS485 interface with polarity. 2. The 2-wire cable of ROU16 is parallel together and each device is identified by the its DIP setting.
  • Page 11: Programming

    Programming 3.1 Home Note: 1) This is first screen to show you the general information of the ACP. 3.2 Network...
  • Page 12: Lan

    3.2.1 Description: To setup the IP address for this ACP. Notes: 1) LAN To select how to let this ACP to get an IP address. If selecting DHCP (Dynamic Host Configuration Protocol), the IP domain must have a DHCP server to distribute the IP address to all the IP devices that are situated in this domain.
  • Page 13: Nat Traversal

    3.2.2 NAT Traversal Description: These settings are relevant only if the IP Door phone is part of a LAN and has an internal (not public) IP address. NAT Traversal function allows traffic to get to the specified destination when a device does not have a public IP address. Notes: 1) NAT Traversal Activation Available to set Off or On, the default setting is Off...
  • Page 14: Auto Provisioning

    2.24 Auto Provisioning Description: Auto provision screen allows to configure APS (Auto Provisioning Server) server IP address / DNS name and IP Door Phone configuration file name. Notes: 1) Server Type Specify the connection type with APS server 2) User Name The user name which shall be to be used for APS server identification 3) Password The authorization password for APS server...
  • Page 15: Rps

    2.2.5 RPS Description: RPS (Redirection and Provisioning Server) is a worldwide service for Transtel customers. By simply entering the URL of the provision server, username and password then the phone can be redirected to its pre-assigned server for configuration updating. Notes: 1) Server Type Transport protocols setting with two options:...
  • Page 16: Account

    3.3.1 Account Description: SIP (Session Initiation Protocol) is a signaling protocol used to establish connection among other devices. The setting of SIP Accounts allows user to register ACP as SIP stations in order to communicate with other devices. Notes: 1) SIP Multi Accounts Allow user to connect with multiple SIP stations (up to five accounts) 2) SIP Account Allow user to select which SIP stations they currently want to login...
  • Page 17: Ports

    3.3.2 Ports Description: In a network, the port used as the endpoint of communication (the default SIP port is 5060) Notes: 1) SIP Local Port Port to be used by IP Door phone for SIP signaling 2) RTP Port Start / RTP Port End Set the initial port for the range of ports to be used for audio and video transfers.
  • Page 18: Video

    3.3.4 Video Description: This screen specifies Video codecs used in SIP protocol for video stream transfer. Allowed to specify priority for each selected video codec. Notes: 1) Video Codecs This is Video compression standards which is available: • H264 2) Payload Type This setting gives ACP a flexibility to adapt to some devices with fixed video standard types.
  • Page 19: Advanced

    3.3.5 Advanced Description: More options for SIP connection Notes: 1) Registration Expires Set the minimum time for IP Door Phone SIP extension registration attempts 2) Dial DTMF Mode This option defines how DTMF signaling can be presented or recognized in SIP traffic, which needs the opposite side configuration as well 3) Session Timer Available options:...
  • Page 20: Telephony

    3.4 Telephony Description: To assign the telephone related parameters. 3.4.1 Parameters Description: The telephony parameters show the basic functions and configurations of device Notes: 1) Auto Answer This parameter Enables / Disables the IP door phone to auto pick up incoming calls 2) Outgoing Call Enabling outgoing call to achieve preview feature under P2P connection 3) Digit # End dialing...
  • Page 21: Day And Night Settings

    Specifies the maximum allowed conversation time 8) No Answer Timeout Specifies the time interval for incoming call when IP Door phone is not answered. The call will be forward to another destination when this parameter expires 9) No Answer Forward Destination Specifies the ‘No Answer’...
  • Page 22: Speed Dial

    For Peer-to-Peer calls enter the destination in format: sip:XXX.XXX.XXX.XXX 5) Night Time destination Specifies the ‘Bell’ button destination number for the ‘Night’ operational mode For Peer-to-Peer calls enter the destination in format: sip:XXX.XXX.XXX.XXX 3.4.3 Speed Dial Description: The IP Door phone provides an option to create up to 999 System subscribers. Each subscriber can be identified by its SPD number (Speed Dialing Code) and includes a set of destination telephony numbers where the subscriber can be reached when an appropriate SPD code is dialed from the IP Door phone keypad.
  • Page 23: Door Functions

    6) Door 1 Opening Code Specifies the Door opening code, which opens a door remotely when dialed from destination number during conversation with the IP Door Phone. Up to 4 digits code allowed for assignment. Legal entry: 0-9 digits only, no space allowed.
  • Page 24: Parameters

    3.5.1 Parameters Description: Specifies Door control situations and status Notes: 1) Door Opening Time Specifies the time interval in seconds during which the door lock remains open. Available selection options from 1 to 9 seconds 2) Door Opened Timeout Specifies allowed door open status time interval in seconds. This parameter is operational if the door status detectors are used in order to alarm the door open status.
  • Page 25: Door Access Codes

    3.5.2 Door Access Codes IP Door phone supports up to 9 Door access codes. The different Door access code can be specified separately for Door 1(Relay 1) and Door 2 (Relay 2) Notes: 1) Access Code 1~9 Specifies the Door opening code, which opens a door when typed on the IP Door phone keypad in ‘Stand by’ mode.
  • Page 26: Sensor

    4) End Door Opening code This setting enable/disable by pressing # to finalize common password input 5) Network Door Opening This setting enables/disables network door opening feature 6) Outdoor and Indoor IP Address This setting will be utilized with dual access control system, which means a door will be controlled by two door phones.
  • Page 27: Access Control

    • Visitors press the ‘Bell/Call’ button on the IP Door Phone in order to dial to operator. • Operator opens the door by using the Door Opening code from their extension. • Visitor enters into the building and waits till Door 1 is closed. Sensor 1 follows and indicates to IP Door Phone the door 1 status.
  • Page 28: Status

    3.6.1 Status Description: Access Control Status provides basic information of IP39 ACP and Token registration. Notes: 1) Door No. This is an index number for ACP, the system will allocate Door No. to all door phones automatically. The door number can be up to 128 in one system. 2) Name Give the ACP a given name for easy reference and it will be shown on Status>...
  • Page 29: Parameters

    This feature allows users to register tokens in their Master Door phone (one ACP) then share the registration database to other ACP (Slave door phone in the same network) in order to facilitate management. Notes: 1) Server Type User can setup any ACP work as a server by activating it as a Master Door phone 2) HTTP Type If the master door phone sets HTTP type in HTTP/HTTPS, the slave door phones must be the same type 3) Username &...
  • Page 30: Doors

    Notes: 1) Token Type: Select the Token Type for this ACP 2) ONVIF Profile A&C Event Status: Enable the ONVIF profile A and C. 3) Play Voice: Select the language for door access voice 4) Lift Control: Enable the Lift Control function on this ACP 5) Number of ROU16: To set the total number of ROU16 that this ACP can control with.
  • Page 31 3) Mac Address IP door phone’s Mac Address 4) IP Address IP door phone’s IP address 5) Allow Time Zone Number The time zones can be created at ‘Access Control->Time Profiles’. Here users can choose which time zone they want to apply to this ACP. 6) Access Mode There are three types of access modes: •...
  • Page 32: Time Profiles

    3.6.5 Time Profiles Description: There are 128 groups of time zones, each time zone user can set three periods of time in a day. Notes: 1) Time Profile No. Select time zone to modify time ranges. 2) Extra Time Profile No. This feature gives user more options to detail time ranges.
  • Page 33: Access Plans

    1) Holiday No. The index number of holidays 2) Name The name of the holiday 3) Date The day of the holiday 4) Annual Setting a holiday Yes/No annually (in some cases the same holiday may be different each year) 3.6.7 Access Plans Description:...
  • Page 34: Tokens

    3.6.8 Tokens Description: This feature shows the details of each token registered to an IP39-ACP door phone. Notes: 1) Token No. Token index number for current programming IP39-ACP device (1 to 9999) 2) Serial Number The unique number for each token 3) Holder First/Last Name Token holder’s name 4) Owner Types...
  • Page 35: Backup

    The Start Time will be recorded by the system automatically, when registering the token to IP39-ACP. The End Time will be placed manually to control token valid access time. 8) Note1&2 There are two spaces to put some notes for the token 3.6.9 Backup Description:...
  • Page 36: Token Registration

    3.6.11 Token Registration Description: This feature allows users to register tokens to ACP door phone Notes: 1) Timeout Users can setup registration time from 5-60mins, after that the ACP will stop registering new tokens 2) Registration on door This feature enables/disables users to register tokens with onsite ACP. 3) Start registration After clicking [Start Registration] the user can put tokens on door phone’s token reader area one by one to start registration...
  • Page 37: Import

    3.6.13 Import Description: This feature allows users to import tokens information from their local PC Notes: Users can control imported tokens information overwrite or not to the existing tokens 3.6.14 Lift Access Plan To create the Lift Access Plan for the resident that live in the same building and same floor. Note: 1.
  • Page 38 4. Allowed Floors: There are some floors (such as car park basement, ground floor, top floor) that are allowed for resident or visitor to access. So, tech person can assign those floors firstly (refer to Chapter 3.6.16 and 17) then choose it in here.
  • Page 39: Lift Control Type

    3.6.15 Lift Control Type Description: 1. There are four (4) Lift Controller Type in one community. 2. The controller can be IP3931, IP3932 or IP3950. They have the control port to control the ROU16. 3. Each controller can control max. four (4) ROU16, it means it can control max. 64 floors. Notes: 1.
  • Page 40: Allowed Floors For Resident

    3.6.16 Allowed Floors for Resident Description: 1. They are ten (10) group of floors can be assigned for allowed floor for resident to access. 2. Enter the allowed floor name. Each number is separated by [,]. Refer to above setting - Group 1: 3.
  • Page 41: Access Control - Set To Default

    3.6.18 Access Control – Set to Default Description: This feature allows user to set all ‘Access Control’ parameters to factory default configuration. 3.7 System Parameters 3.7.1 Sound Volume Description: Volumes screen allows adjustment of the IP Door Phone’s internal microphone and speaker volumes. Notes: 1) Microphone Volume This parameter is to adjust the microphone volume...
  • Page 42: Ntp And Time

    3.7.2 NTP and Time Description: These settings control device date and time function and requires a Save & Reboot action to be accepted Notes: 1) NTP Active Available options • Disable • Enable This parameter enables / disables the internal real-time clock auto update by using the NTP protocol 2) Primary / Secondary NTP server The NTP server DNS name or IP address 3) Time Zone...
  • Page 43: Video

    Specifies days to correct the Door Phone system clock in accordance with the local DST rules, where: MM – Month number, 1-January 2-February etc WW – Week number in month: from 1 to 5 DD – Day of the week 6) Update interval The connectivity session with NTP server time interval.
  • Page 44 1) Brightness Allows adjustment of the internal video camera ‘Brightness’. Allows setting selected parameter in interval: -2 / +2 * 2) Resolution Allows selection of the internal video camera resolution mode: • Normal: 640 x 480 • High: 720p 3) Frequency This setting adapts the power frequency to 50/60Hz 4) Video Streaming The IP39-ACP with video surveillance feature runs on ONVIF standard.
  • Page 45: Lcd

    3.7.4 Description: The IP Door Phone front panel LCD Display can be configured to indicate text messages or dialing instructions for guests and users. Notes: 1) Show Message Available options: • Enable • Disable Activate or de-activate the LCD Display text messaging mode 2) Scrolling Time Specifies a time interval in seconds within which the LCD Display message will be indicated and then scrolled to the next one...
  • Page 46: Admin

    3.8 Admin Description: The admin settings for administrator manage and update IP39-ACP devices which covers device operating system update, password management, device restart, files upload, log file download and ping test. 3.8.1 Save Config File Description: This screen allows back up of the IP Door configuration by using the TFTP protocol. The TFTP server can be installed and activated by using Third Party Company tftp software.
  • Page 47: Restore Config File

    3.8.2 Restore Config File Description: To restore configuration file requires exactly the same procedures as in the previous operation Notes: TFTP Quick Guide tftpd32’ To save the IP Door Phone configuration by using ‘ or ‘‘tftpd64’ software (as example): Run tftpd32 software. Run tftpd32 software.
  • Page 48 Press ‘Apply Now’ button tftpd32 software screen indicates the Configuration file transfer status When operation is done the ‘config.cfg’ file can be found in the storage directory...
  • Page 49: Update

    3.8.3 Update Description: Updating procedure is available by using TFTP, FTP and HTTP protocols. The IP39-ACP Software file name includes the file’s extension suffix. Notes: It is strongly recommended to utilize ‘Update Local’ for software updating, it is an easier way by using your web browser to do the updating.
  • Page 50: Update Local

    3.8.4 Update Local Update the IP39-ACP software. Click [Apply Now] and wait for 30 seconds. It will show: Then, click [Choose File] to select the right software file to update the software. 3.8.5 Update KPU Description: The IP Door Phone internal Firmware can be updated during the WEB-Management session directly from the IP Door Phone management GUI Notes: To update the Firmware directly from the Web-Management screen:...
  • Page 51: Set To Default

    • Use ‘Choose File’ button in ‘Update File’ line in order to find and select the IP Door Phone firmware file. The IP39-ACP Firmware file name; ‘ ip39-5x-wXXXNN.tar.gz ‘ where XXXNN – firmware release number + edition number. • Use ‘Choose File’ button in ‘ Checksum File’ line in order to find and select the IP Door Phone firmware checksum file.
  • Page 52 Description: IP 39-ACP provides different management levels for WEB-Management: Administrator and User • ‘Administrator’ level has access to all IP39-ACP configuration parameters • ‘User’ level has limited access to IP39-ACP configuration parameters Notes: To change a password: • Type existing password in ‘Original Password’ field •...
  • Page 53: Syslog Server Settings

    3.8.9 Syslog Server Settings Description: This screen allows specifying the external ‘Syslog’ server IP address in order to stream the ‘syslog’ directly to server, where it can be stored Notes: 1) Syslog Server IP Address The external Syslog server IP address in IPv4 format 2) Log Level Filter the Syslog level of the messages to be sent to server •...
  • Page 54 • TRACE: shows all messages for debugging purposes and more detail than in ‘DEBUG’ mode • DETAIL TRACE: shows all messages for debugging purpose and more detail than in ‘TRACE’ mode 3) Log Details Specifies and enables the data output in Syslog event messages •...
  • Page 55: Ping Test

    3.8.10 Ping Test Description: Ping test allows checking the IP connection from the IP Door phone with other IP destinations in the network Notes: To initiate the Ping test: • Type the remote IP Door phone IP address or its DNS name in ‘IP or Domain Name’ and press ‘Ping’ button •...

This manual is also suitable for:

Ip3931 seriesIp3932 seriesIp3950 seriesIp3960m series

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