Advertisement
find the settings. Look for "connect to sensor" or another similar option. You must connect each
sensor separately for each app you use.
NOTE: Bluetooth devices can only pair to one app at a time. Make sure to close any background
apps that may be using the sensor before connecting to a new app.
Troubleshoot
Use the Wahoo Utility app to test your hardware for connectivity issues (iOS)
Download the Wahoo Utility app from the App Store.
Open the Wahoo Utility app.
Select "Test Bluetooth 4.0 Sensors". Make sure you have Bluetooth turned on & your device is
awake.
Select "BlueHR/TICKR". The Wahoo Utility will now try to connect to the sensor.
The Wahoo Utility should now connect to your sensor & display information regarding sensor
data and the firmware version to confirm connectivity.
Close the Wahoo Utility app to disconnect the pairing when finished testing.
NOTE: If a firmware update is available for your sensor, the Wahoo Utility app will prompt you
to proceed with performing an update. Apply updates when available to improve the
performance of your sensor
Use the Wahoo Utility app to test your hardware for connectivity issues (Android)
Download the Wahoo Utility app from the Google Play Store.
Open the Wahoo Utility app. "Discover Devices" will immediately try to discover your sensor
device. Make sure you have Bluetooth turned on & your device is awake.
Select "TICKR". The Wahoo Utility will now try to connect to the sensor.
The Wahoo Utility should now connect to your sensor & display information regarding sensor
data and the firmware version to confirm connectivity.
Close the Wahoo Utility app to disconnect the pairing when finished testing.
NOTE: If a firmware update is available for your sensor, the Wahoo Utility app will display an
"Upgrade Firmware" button. Apply updates when available to improve the performance of your
sensor.
How to replace the Wahoo TICKR battery
Using a coin, remove the back casing of the device by inserting into the depression and turning
anti-clockwise to the "unlock" position.
Replace the dead battery with a new CR2032 coin cell battery.
Replace the back casing and use the coin to turn clockwise to tighten to the "lock" position.
Advertisement
