3Com 5500-EI Getting Started Manual
3com 5500-ei: quick start
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Page 1: Getting Started Guide
® 3Com Switch 5500 Family Getting Started Guide Switch 5500-EI Switch 5500G-EI www.3Com.com Part No. 10014925, Rev. AD Published: August, 2007... - Page 2 LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
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Page 3: Table Of Contents
ONTENTS BOUT UIDE Release Notes Conventions Related Documentation Accessing the Documentation Documentation Comments NTRODUCING THE 5500 F WITCH AMILY About the Switch 5500 Family Switch 5500 Family — Front View Switch 5500 — Rear View Detail Default Settings NSTALLING THE WITCH Package Contents Choosing a Suitable Site... - Page 4 ONTENTS Viewing Automatically Configured IP Information Setting Up Command Line Interface Management Setting Up Command Line Interface Management using SSH Setting Up Web Interface Management Setting Up SNMP Management Changing the Default Passwords Downloading the Configuration Conversion Utility REATING AN How To Interconnect Units Guidelines For Interconnecting Units Unit Numbering within the Fabric...
- Page 5 Troubleshoot Online Access Software Downloads Telephone Technical Support and Repair Contact Us ETWORK ANAGEMENT 3Com Network Supervisor 3Com Network Director 3Com Network Access Manager 3Com Enterprise Management Suite Integration Kit with HP OpenView Network Node Manager NDEX EGULATORY OTICES Contents RODUCT...
- Page 6 ONTENTS...
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Page 7: About This Guide
SKU Number Switch 5500-SI 28-Port 3CR17151-91 Switch 5500-SI 52-Port 3CR17152-91 Switch 5500-EI 28-Port 3CR17161-91 Switch 5500-EI 52-Port 3CR17162-91 Switch 5500-EI PWR 28-Port 3CR17171-91 Switch 5500-EI PWR 52-Port 3CR17172-91 Switch 5500-EI 28-Port FX 3CR17181-91 Switch 5500G-EI 24-Port 3CR17250-91 Switch 5500G-EI 48-Port... -
Page 8: Release Notes
BOUT UIDE Release Notes The Release Notes provide important information about the current software release, including new features, modifications, and known problems. You should read the Release Notes before installing the Switch in your network. If the information in the Release Notes differs from the information in this guide, follow the instructions in the Release Notes. -
Page 9: Accessing The Documentation
The Release Notes are supplied in hard copy with your Switch. Accessing the The Switch 5500 Family documentation is available in Adobe Acrobat Documentation Reader Portable Document Format (PDF) at www.3com.com. Accessing the Documentation... -
Page 10: Documentation Comments
Switch 5500 Family Getting Started Guide Page 21 Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to technical support or sales should be directed in the first instance to your network supplier. -
Page 11: Introducing The Switch 5500 Family
NTRODUCING THE WITCH This chapter contains introductory information about the Switch 5500 and how it to use it within a network. It includes hardware and software feature summaries and contains the following section: About the Switch 5500 Family ■ Switch 5500 Family — Front View ■... -
Page 12: About The Switch 5500 Family
*Depending on Power Supply Unit Fitted †Combo SFP and 10/100/100 Ports The Switch 5500 Family provides high-performance workgroups with a backbone to the server connection. You can also add the Switch 5500 to any 3Com system as your network grows. 5500 F AMILY 24 24* 48 48* †... -
Page 13: Summary Of Hardware Features
For information about using the software features of the Switch, refer to the “Command Reference Guide” located at www.3com.com. Summary of Table 4 summarizes the hardware features that are supported by the Hardware Features Switch 5500. Table 4 Hardware Features... -
Page 14: Switch 5500 Family - Front View
Figure 1 Switch 5500-SI and EI 28-Port — front view Port Status LEDs 10/100BASE-TX Ports Figure 2 Switch 5500-SI and EI 52-Port — front view Figure 3 Switch 5500-EI 28-Port PWR - front view Port Status LEDs 10/100BASE-TX Ports 5500 F... - Page 15 Figure 4 Switch 5500-EI 52-Port PWR - front view Figure 5 Switch 5500-EI FX 28-Port — front view Port Status LEDs Speed Duplex 100Base-FX 100BASE-X Ports Switch 5500G-EI Figure 6 Switch 5500G-EI (24 port) — front view Port Status LEDs...
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Page 16: 10Base-T/ 100Base-Tx
1: I HAPTER NTRODUCING THE WITCH Figure 7 Switch 5500G-EI (48 port) — front view Status:Green=10Mbps Yellow=10Mbps Flashing=Disabled Packet:Green=Full Duplex Yellow=Half Duplex Power:Green=Delivering Power Yellow=Fault Flashing Green=Over Budget Figure 8 Switch 5500G-EI SFP (24 port) — front view Port Status LEDs 1000BASE-X: Green=1000Mbps Flashing Yellow=POST failed 10/100/1000BASE-TX:... - Page 17 “Guidelines For Interconnecting Units” on page 78. 100BASE-X SFP Ports The Switch 5500-EI FX has 24 100BASE-X SFP ports. These are 100Mbps (Switch 5500-EI FX ports that can use multi-mode fiber optic cables of up to 2km and only) single-mode fiber optic cables of up to 10km.
- Page 18 1: I HAPTER NTRODUCING THE WITCH Unit LED The Unit LED is a seven segment display visible on the front of the Switch. The Unit LED indicates the unit number in a fabric, POST test ID, PoE utilizationand software upgrade information. In the unlikely event of a hardware fault occurring, you can use the Unit LED to help diagnose the problem.
- Page 19 Color Indicates No link is present. Duplex Green Full duplex, blinking off for every packet received or transmitted. Yellow Half duplex, blinking off for every packet received or transmitted. Yellow flashing The port has failed POST. No link is present. Green Power is being delivered to the port.
- Page 20 1: I HAPTER NTRODUCING THE WITCH Unit LED Stack LED Module LED (Switch 5500G-EI only) Mode LED Duplex Speed RPS LED 5500 F AMILY Color Indicates Green Power on Self Test (POST) is in progress. During POST a test ID number appears in the Unit LED (seven segment display) Software download is in progress.
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Page 21: Switch 5500 - Rear View Detail
Figure 9 Switch 5500-SI, EI and FX — rear view View Detail Power Socket NULL 100-240V; 50/60Hz; 2.5A -48 -60V;2.0A Redundant Power System Socket Figure 10 Switch 5500-EI PWR - rear view Power Socket NULL 100-240V; 50/60Hz; 8.0A -55V;19.5A Redundant Power System Socket Switch 5500G-EI Figure 11 Switch 5500G-EI —... - Page 22 Notes: The types of available SFP modules may change over time. Refer to ■ www.3com.com for the latest transceiver support. For SFP module specifications, refer to 3Com Web site at ■ www.3com.com 2-port 10 Gbps XFP module This module, shown in Figure 13, provides two 10 Gbps XFP optical ports.
- Page 23 The type of 10 Gbps XFP module may be different from those listed ■ above. For the most up-to-date information, refer to www.3com.com. For XFP transceiver specifications, refer to 3Com’s Web site at ■ www.3Com.com. 1-port 10 Gbps XENPAK module This module, shown in Figure 14, provides one 10 Gbps XENPAK transceiver port.
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Page 24: Power Socket
Table 8 Type XENPAK optical module For specifications of XENPAK Transceivers, refer to 3Com’s Web site at www.3Com.com. WARNING: When an Expansion Module is not installed, ensure that the blanking plate is fitted by tightening all screws with a suitable tool. - Page 25 Switch 5500 — Rear View Detail de maintenance, lisez les informations relatives à la sécurité qui se trouvent dans l'annexe A de ce guide. VORSICHT:Bevor Sie Komponenten der Switch 5500-Baureihe installieren oder deinstallieren und bevor Sie Wartungsarbeiten ausführen, müssen Sie die in Anhang A dieses Handbuchs aufgeführten Sicherheitshinweise lesen.
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Page 26: Redundant Power System Socket
Installation Guide that accompanies your cable. You canno create a Fabric by interconnecting a 3Com Switch 5500G with any other 3Com device (such as a 5500-EI) or mix Enhanced Image (EI) Switch 5500 units with Standard Image (SI) units. -
Page 27: Default Settings
All ports belong to the untagged Default VLAN (VLAN 1) with IEEE Std 802.1Q-1998 learning operational Fixed as VLAN 1 on 5500-SI units. Can be any VLAN for 5500-EI/5500G-EI units. Disabled per port Filtering enabled Enabled on front panel ports... - Page 28 1: I 5500 F HAPTER NTRODUCING THE WITCH AMILY...
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Page 29: Installing The Switch
NSTALLING THE This chapter contains the information you need to install and set up the Switch 5500. It covers the following topics: Package Contents ■ Choosing a Suitable Site ■ Rack-mounting ■ Connecting a Redundant Power Supply ■ Placing Units On Top of Each Other ■... -
Page 30: Package Contents
2: I HAPTER NSTALLING THE WITCH AVVERTENZA: Informazioni di sicurezza. Prima di installare o rimuovere qualsiasi componente dal Switch 5500 o di eseguire qualsiasi procedura di manutenzione, leggere le informazioni di sicurezza riportate nell'Appendice A della presente guida per l'utente. OSTRZEŻENIE: Informacje o zabezpieczeniach. -
Page 31: Choosing A Suitable Site
Table 11 Package Contents Blanking Plate 12A RPS Connector and Backshell (incl. cable tie and earthing lead) 25A RPS Connector and Backshell (incl. cable tie and earthing lead) 2 x Front Securing Brackets 2 x Back Securing Brackets 4 x Screws 6 x Screws Choosing a Suitable The Switch 5500 Family is suited for use in an internal wiring closet, a... -
Page 32: Rack-Mounting
Air flow is not restricted around the switch or through the vents in the ■ side of the switch. 3Com recommends that you provide a minimum of 25 mm (1 in.) clearance. The air temperature around the switch does not exceed 40 °C (104 ■... - Page 33 7 Place a unit information label on the unit in an easily accessible position. The unit information label shows the switch’s: 3Com product name ■ 3Com 3C number ■ Unique MAC address (Ethernet address) ■ Serial number ■ You may need this information if you contact 3Com for Technical Support. Rack-mounting...
- Page 34 2: I HAPTER NSTALLING THE WITCH Switch 5500 and To rack-mount the front of your Switch 5500 and Switch 5500G-EI (PoE): Switch 5500G-EI (PoE) 1 Place the switch the right way up on a hard flat surface, with the front facing towards you.
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Page 35: Connecting A Redundant Power Supply
3Com 3C number ■ Unique MAC address (Ethernet address) ■ Serial number ■ You may need this information if you contact 3Com for Technical Support. Connecting a The Switch 5500 Family has a -48V DC Redundant Power Supply socket. Redundant Power Supply WARNING: Only properly trained and qualified personnel should install the Redundant Power Supply (RPS). - Page 36 (or by connecting both). Ensure that the earth connection is made before connecting the DC supply from the RPS. 3Com switches that support -48V DC RPS inputs, and are PoE enabled, can only be powered by an RPS that complies with the isolation requirements of IEEE-Std 802.3af.
- Page 37 Connecting a Redundant Power Supply Uninterruptable Power — the system allows easy connection and ■ maintenance of batteries to the RPS shelf to further increase the availability of the system. Additional Power to PoE Ports — the PoE switch’s internal AC ■...
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Page 38: Specifying The Redundant Power System
-48V DC RPS that meets the requirements defined in Appendix C on System page 127. For an approved vendor list, more details about purchasing the 3Com recommended RPS, and a full set of requirements go to: http://www.3Com.com/RPS The 3Com recommended RPS generates -48V DC power using power supply units (or rectifiers). -
Page 39: Connecting The Switch To The Redundant Power System
3Com’s RPS solution uses -48V DC power distribution. The RPS system provides bulk -48V DC power that is separately distributed to a number of network switches. Each RPS consists of a shelf that can house from one to six rectifiers, a Distribution Module, and a Management Module. -
Page 40: Connecting The Earthing Cable
2: I HAPTER NSTALLING THE WITCH Figure 17 RPS Connection to the Switch When the RPS is connected to the switch, you can move the circuit breaker in the RPS to the closed (on) position and the switch will be powered by the -48V DC power. -
Page 41: Using Power Over Ethernet
■ power supplied over its Ethernet cable does not require a separate power supply. If, for example, you use the switch to connect a 3Com 11 Mbps Wireless LAN Access Point 8500 to the network, then only a network cable is required to provide both power and network connectivity. -
Page 42: Installing And Removing The Power Module
NSTALLING THE WITCH The Switch 5500 supports 3Com 802.3af equipment. For the latest list of supported devices, refer to the product page on the 3Com web site at http://www.3com.com/ For additional information on Power over Ethernet, refer to the Power over Ethernet Configuration chapter in the Configuration Guide available on the 3Com Web site. -
Page 43: Placing Units On Top Of Each Other
CAUTION: When you use the Phillips screwdriver or power screwdriver to fasten captive screws on both sides of the module, make sure the captive force moment is not larger than 0.4 Nom. Placing Units On If the switch units are free-standing, you can stack up to eight units. If Top of Each Other you are mixing a variety of switches, make sure to place the smaller units at the top. - Page 44 MDI port, you need to use a standard straight-through cable. See Table 18. 3Com recommends that you use at least Category 5 twisted pair cable. The maximum segment length for this type of cable is 100 m (328 ft.).
- Page 45 (MDIX to MDI) CAUTION: If you want to install the switch using a Category 5E or Category 6 cable, 3Com recommends that you briefly connect the cable to a grounded port before connecting network equipment, otherwise the cable’s Electrostatic Discharge (ESD) may damage the switch's port.
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Page 46: Choosing The Correct Cables For The 100Base-X Sfp Ports
2: I HAPTER NSTALLING THE WITCH Table 19 1000BASE-X SFP Port Cable Range Fiber Type 1000BASE-SX Multi-mode Multi-mode Multi-mode Multi-mode 1000BASE-LX Multi-mode Multi-mode Multi-mode Single-mode 1000BASE-LH70 Single-mode Choosing the Correct The 100BASE-LX10 SFP transceiver supports a direct connection to a Cables for the single-mode fiber-optic cable. -
Page 47: Sfp Operation
If the SFP transceiver is faulty, it will not operate within the switch. See “Solving Hardware Problems” on page 83. 3Com recommends that you only use Gigabit Ethernet SFPs supplied by 3Com. If the SFP transceiver is invalid it will not be recognized by the switch. SFP Operation... - Page 48 If the SFP transceiver is faulty, it will not operate within the switch. See “Solving Hardware Problems” on page 83. 3Com recommends that you only use Gigabit Ethernet and Fast Ethernet SFPs supplied by 3Com. If the SFP transceiver is invalid it will not be recognized by the switch.
- Page 49 Inserting an SFP To activate the SFP ports: Transceiver SFP transceivers are hot-insertable and hot-swappable. You can remove them from and insert them into an appropriate SFP port without having to power down the switch. 1 The SFP transceiver (shown in Figure 18) is keyed so that there is only one way that you can install it correctly.
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Page 50: Installing And Removing The Optional Interface Module
2: I HAPTER NSTALLING THE WITCH 4 Check the LEDs on the front of the switch to ensure that it is operating correctly. Refer to the section entitled “LEDs” on page 18 for more information. Removing an SFP To remove the transceiver (it is not necessary to power-down your Transceiver switch): 1 Disconnect the cable from the transceiver. -
Page 51: Packing And Shipping The Switch 5500
5500 WARNING: If you are returning the unit to 3Com for repair, ensure that you fit the rear blanking plates for the PSU and module. If 3Com receives the unit without the blanking plates in place your warranty could be invalidated. - Page 52 2: I HAPTER NSTALLING THE WITCH Cable Packaging The Switch 5500SI To package your Switch 5500 unit correctly, orient the switch so that the and EI front of the unit faces the front of the box, rather than the right of the box as shown in Figure 20.
- Page 53 Packing and Shipping the Switch 5500 Figure 20 Correct Orientation When Packing the Switch 5500SI and 5500EI The Switch 5500-EI Figure 19 The 5500-EI PWRs should be orientated like the 5500G-EI (see PWRs and not facing forward.
- Page 54 2: I HAPTER NSTALLING THE WITCH...
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Page 55: Setting U P For Management
ETTING To make full use of the features offered by your switch, and to change and monitor the way it works, you use management software that resides on the switch. Managing the switch can help you to improve its efficiency and, therefore, the overall performance of your network. This chapter explains the initial setup and the methods by which you can access the management software to manage the switch. -
Page 56: Methods Of Managing A Switch
3: S HAPTER ETTING P FOR ANAGEMENT Methods of You can manage your switch using one of the following methods: Managing a Switch Command line interface management ■ Command line interface management using SSH ■ Web interface management ■ SNMP management ■... -
Page 57: Web Interface Management
You can manage a switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 24. For a description of 3Com Network Management applications, please refer to Appendix E. Figure 24 SNMP Management over the Network... -
Page 58: Setting Up Your Switch
Telnet. See page 69 See page 69 How do you want to view the automatically configured IP information? Use 3Com Network Connect to the console Director (3ND). port and use the See page 67 Command Line Interface. -
Page 59: Manual Ip Configuration
Static IP addresses are necessary to ensure that the switch is always allocated the same IP information. For most installations, 3Com recommends that you manually configure the switch’s IP information. This makes management simpler and more reliable since it does not depend on a DHCP or BootP server. It also eliminates the risk of the IP address changing. -
Page 60: Preparing For Management
“Methods of Managing a Switch” on page 56. For detailed information about the specific Web interface operations, command line interface commands, and problem solving, refer to the “Switch 5500 Family Command Reference Guide” available on 3Com Web Site at www.3com.com. -
Page 61: Manually Configuring The Ip Information
Manually You can manually configure the switch’s IP information by: Configuring the IP Connecting a workstation using a console cable to the switch’s ■ Information console port. You can then manually enter IP information using the command line interface (CLI). Connecting a workstation using an Ethernet cable to a front panel ■... - Page 62 3: S HAPTER ETTING P FOR ANAGEMENT Connecting the Workstation to the Switch 1 Connect the workstation to the console port using the console cable as shown in Figure 26. Figure 26 Connecting a Workstation to the Switch via the Console Port To connect the cable: a Attach the RJ-45 connector on the cable to the switch’s console port.
- Page 63 or <5500-xx> displays (where xx is either SI or EI) as shown in Figure 27. Once you have logged into the switch, you are automatically in User View. Figure 27 User View Login 3 Enter the system-view command and press Enter. The [5500-xx] prompt displays (where xx is either SI or EI) 4 Enter interface vlan 1 and press Enter.
- Page 64 3: S HAPTER ETTING P FOR ANAGEMENT console port to manage the switch, you can disconnect the serial cable and close the terminal emulator software. Connecting to a Front To set up your switch manually you can, alternatively, make a connection Panel Port to a front panel port.
- Page 65 To connect the cable: a Attach an RJ-45 connector at one end of the Ethernet cable to the Network Interface Card (NIC) in the workstation. b Connect the RJ-45 connector at the other end of the cable to one of the front panel ports on the switch.
- Page 66 3: S HAPTER ETTING P FOR ANAGEMENT Using the Command Line Interface through Telnet 1 To start a Telnet session to the unit, from Microsoft Windows, click Start > Run. In the Open field type Telnet xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the switch’s IP address) and click OK. 2 Press Enter to open a login prompt.
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Page 67: Viewing Automatically Configured Ip Information
DHCP or BootP server for instructions. If your network does not have a DHCP or BootP server, the workstation running 3Com Network Director must be on the same subnet as the switch because Auto-IP addresses are non-routable. Connecting to the... - Page 68 3: S HAPTER ETTING P FOR ANAGEMENT Viewing IP Information via the Console Port To view the automatically-allocated IP information using the command line interface: 1 Connect your switch to the network using the Ethernet cable. As soon as a network connection is made the switch begins the automatic IP configuration process.
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Page 69: Setting Up Command Line Interface Management
Setting Up This section describes how to set up command line interface Command Line management using a local console port connection or over the network. Interface Management User Interface The switch provides a user interface so that you can configure and Overview manage the port data. -
Page 70: Setting Up Command Line Interface Management Using Ssh
4 Install an SSH client application on the workstation from which you want to use to access the switch. 3Com recommends the PuTTY, OpenSSH, and SSH Communications Security Corp Secure Shell SSH clients. as your user name and press... -
Page 71: Setting Up Web Interface Management
5 Open an SSH session and access the switch using the switch’s IP address and port number. The first time you connect to the switch, the client asks you to confirm that the host key is correct for the device. 6 The switch and the SSH client authenticate each other and a secure connection is established. -
Page 72: Web Management Over Network
VLAN. By default, the management VLAN is 1, and all ports on the switch are in VLAN 1 You can use the 3Com Network Director, Device manager, EMC and the OV integration kit (available from 3Com’s Web site) to provide SNMP management for your switch. -
Page 73: Changing The Default Passwords
The default write community string is private. To change this setting, in System View, enter display snmp community. To manage your switch using an SNMP network management application, you need to specify the same SNMP community strings for the users defined on the switch and the management application. You can do this using the command line interface system management snmp community command. -
Page 74: Downloading The Configuration Conversion Utility
Downloading the The 3Com Switch 5500 Configuration Conversion Utility (CCU) enables Configuration you to convert the key configuration parameters from a range of 3Com Conversion Utility devices to the configuration file format used by your Switch 5500. The utility provides conversion for several switch features You can download the CCU package from 3Com’s Web site at:... -
Page 75: Creating An Xrn Stacking Fabric
■ ■ ■ How To Up to eight 3Com Switch 5500 units can be interconnected to create an Interconnect Units XRN Stacking Fabric and then treated as a single manageable unit with one IP address. You can interconnect your switches to create an XRN Fabric using a standard 1000 Mbps Ethernet connection. - Page 76 Switch 5500-EI 28-Port (3CR17161-91) Switch 5500-EI 52-Port (3CR17162-91) Switch 5500-EI PWR 28-Port (3CR17171-91) Switch 5500-EI PWR 52-Port (3CR17172-91) Switch 5500-EI FX 28-Port (3CR17181-91) Switch 5500G-EI 24-Port (3CR17254-91) Switch 5500G-EI 48-Port (3CR17255-91) Switch 5500G-EI SFP 24-Port (3CR17259-91) * Distributed Device Management and Distributed Link Aggregation...
- Page 77 As with all Switch 5500 CLI commands, the format for entering a command that is port specific is x/y/z, where x = unit number, y = module number (in the case of the Switch 5500 this will always be 0), z = port number.
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Page 78: Guidelines For Interconnecting Units
The maximum number of switch units that can be interconnected is ■ eight. It is not possible to create a Fabric by interconnecting a 3Com Switch ■ 5500 with any other 3Com device (such as a 5500G-EI) or mix Enhanced Image (EI) Switch 5500 units with Standard Image (SI) units. - Page 79 : G re : G re Stacking Port LED Figure 32 Resilient Fabric example (using 4 Switch 5500-EI units) If you are having problems, refer to “Solving Fabric Formation Problems” on page 86. Unit Numbering within the Fabric...
- Page 80 4: C XRN S HAPTER REATING AN TACKING ABRIC...
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Page 81: Problem Solving
ROBLEM This chapter helps you to diagnose and solve problems you may have with the operation of your switch. There is also an explanation of IP addressing and upgrading software. The topics covered are: Solving Problems Indicated by LEDs ■ Solving Hardware Problems ■... -
Page 82: Solving Problems Indicated By Leds
5: P HAPTER ROBLEM OLVING Solving Problems If the LEDs on the switch indicate a problem, refer to the list of suggested Indicated by LEDs solutions below. The PWR LED does not light Check that the power cable is firmly connected to the switch and to the supply outlet. -
Page 83: Solving Hardware Problems
Auto-negotiation problems will occur with 10BASE-T or 100BASE-T where auto-negotiation is disabled and incorrect cables are being used (cross-over or straight) Auto-negotiation problems will occur with fiber if: ■ ■ ■ Solving Hardware In the rare event of your switch unit experiencing a hardware failure, refer Problems to the list of suggested solutions below. -
Page 84: Solving Communication Problems
RPS supply. 4 If another fan failure warning message is generated via the Command Line Interface or the Web interface, return the unit to 3Com. Unit fails, no SNMP fan failure message is received 1 Power cycle the unit. To do this, remove and reconnect the AC mains supply. - Page 85 If your IP network is internal to your organization only, that is, you do not access the Internet, you may use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you Solving Communication Problems...
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Page 86: Solving Fabric Formation Problems
These suggested IP addresses are part of a group of IP addresses that have been set aside specially for use ‘in house’ only. A device is connected to a Switch 5500-EI PWR or Switch 5500G-EI but power is not being supplied... -
Page 87: Upgrading Software
PGRADING This chapter describes how to upgrade software to your Switch 5500. It covers the following topics: The Contents of the Executable File ■ Upgrading from the Command Line Interface ■ Upgrading from the Bootrom Interface ■ Bootrom Upgrade ■ OFTWARE... -
Page 88: The Contents Of The Executable File
Bundled files with the extension NetMan.zip, can be used to upgrade your switch using the 3Com Network Director Agent Update. Any attempt to upgrade individual .web, .btm or .app files using 3Com Network Director will fail. These files should be used to upgrade your switch as described below. - Page 89 Upgrading from the Command Line Interface Directory of unit1>flash:/ -rw- 714784 Apr 02 2005 01:36:16 -rw- 11043 Apr 02 2005 01:37:17 -rw- 11427 Apr 02 2005 00:01:01 -rw- 4529259 Apr 02 2005 01:39:57 15367 KB total (10215 KB free) 2 You can check the contents of the flash for the remaining units in the fabric by entering: dir unit2>flash: dir unit3>flash:...
- Page 90 Replace unit1 with unit2 and so on for each switch in the fabric. 2 The active configuration file can been given any name, provided it ends in the extension .cfg. 3Com recommends that each fabric is given a unique configuration file name so that when the file is saved to an external TFTP server, it is clear which fabric the file belongs to.
- Page 91 Table 24 for further details: Table 24 Switch 5500 Family Filenames Filename Prefix SuperStack 4 Switch 5500-SI software SuperStack 4 Switch 5500-EI software SuperStack 4 Switch 5500G-EI software SuperStack 4 Switch 5500 Family bootrom software 2 To download the Web user interface file, enter: tftp aaa.aaa.aaa.aaa get s4h01_04.web...
- Page 92 6: U HAPTER PGRADING OFTWARE The number 1.04 will match the version number in the bootrom file, which is 01_04. If the version number of the file matches the displayed version, there is no need to download the bootrom (.btm) file. File Distribution The following commands enable you to distribute your downloaded files to the remaining switches in the fabric:...
- Page 93 To set the remaining switches in the fabric to load the new bootrom firmware, replace unit1 with unit2 and so on for each switch in the fabric. 3 You will now need to reboot the fabric for the changes to take effect. The switch will upgrade the bootrom firmware and boot from the specified software .app file.
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Page 94: Xmodem (Via The Console Cable)
6: U HAPTER PGRADING OFTWARE Download the web file and the bootrom file in the same way. 3 Enter quit to exit. 4 Copy these files as described in “File Distribution”, steps 1 to 4 on page 92. 5 Now activate these files as described in “Command Line Interface Switch Setup”, steps 1 to 3 on page 92. -
Page 95: Upgrading From The Bootrom Interface
5 Copy these files as described in “File Distribution”, steps 1 to 4 on page 92. 6 Now activate these files as described in “Command Line Interface Switch Setup”, steps 1 to 3 on page 92. Upgrading from the This section describes how to upgrade your switch from the Bootrom Bootrom Interface Interface. - Page 96 6: U HAPTER PGRADING OFTWARE Boot menu choice: 3 File Number ==================================================== 3(*) Free Space: 10469376 bytes The current application file is s4b03_01_04s56.app (*)-with main attribute; (b)-with backup attribute (*b)-with main and backup attribute This option displays all the files in flash and also indicates the file that the switch is currently set to boot from (marked with an asterisk).
- Page 97 TFTP To upgrade software to your switch via TFTP, do the following: 1 From the Boot Menu, select option 1 (Download application file to flash) to display the following: 1. Set TFTP protocol parameter 2. Set FTP protocol parameter 3. Set XMODEM protocol parameter 0.
- Page 98 6: U HAPTER PGRADING OFTWARE Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address and FTP user name and password to display the following: Are you sure to download file to flash? Yes or No(Y/N) 4 Enter y and the following information is displayed to indicate the file is downloading: Loading...done...
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Page 99: Bootrom Upgrade
If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now please start transfer file with XMODEM protocol If you want to exit, Press <Ctrl+X> Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC 5 As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft Hyperterminal. - Page 100 6: U HAPTER PGRADING OFTWARE A similar screen will be displayed for the configuration files and the web files. In each case, the file is given the attribute “main” or “backup” Bootrom Upgrade via To upgrade the bootrom firmware from the Boot menu via TFTP do the TFTP following: 1 From the Boot menu, select option 6 to display the bootrom upgrade...
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Page 101: Bootrom Upgrade Via Xmodem
3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice(0-3): 2 Select option 2 to display the following: Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address, FTP user name and password to display the following: Are you sure to update your bootrom? Yes or No(Y/N) 4 Enter y and the following information is displayed to indicate the file is... - Page 102 6: U HAPTER PGRADING OFTWARE 3 Select option 2 to set the baud rate to 19200. You will also need to change the baudrate on Hyperterminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download.
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Page 103: Safety Information
AFETY NFORMATION You must read the following safety information before installing or removing any components, or completing any maintenance procedures on the Switch 5500 Family. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the following safety information carefully before you install or remove the unit. -
Page 104: A Safety Information
WARNING: If installing the Switch 5500 together (one on top of the other) with other 3Com units that are shallower than the 5500, the Switch 5500 unit must be installed below the shallower units. WARNING: The unit must be earthed (grounded) or must be connected to an earthed power supply to ensure compliance with safety standards. - Page 105 Europe only: The supply plug must comply with CEE 7/7 (“SCHUKO”). ■ The mains cord must be <HAR> or <BASEC> marked and ■ be of type H03VVF3GO.75 (minimum). Denmark The supply plug must comply with section 107-2-D1, ■ standard DK2-1a or DK2-5a. Switzerland The supply plug must comply with SEV/ASE 1011.
- Page 106 A: S PPENDIX AFETY NFORMATION Class 1 LASER PRODUCT Never look at the transmit laser while it is powered on. Never look directly at the fiber TX port and fiber cable ends when they are powered on. WARNING: This device has more than one power input. Disconnect all power inputs to power off this device.
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Page 107: L'information De Sécurité Importante
L’information de Sécurité Importante AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité switch avec les unités SuperStack 4 Hub, l'unité Switch 5500 doit être installée en dessous des unités Hub plus étroites. - Page 108 A: S PPENDIX AFETY NFORMATION AVERTISSEMENT: La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme CEI 60950. Ces conditions ne sont maintenues que si l'équipement auquel il est raccordé...
- Page 109 à la borne positive (commune) du RPS, et la borne négative du commutateur à la borne négative (disjoncteur) du RPS. AVERTISSEMENT: Assurez-vous que le disjoncteur du RPS est ouvert (off) lors du branchement du câble et du connecteur du RPS au commutateur 3Com.
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Page 110: Wichtige Sicherheitsinformationen
A: S PPENDIX AFETY NFORMATION Wichtige Sicherheitsinformationen VORSICHT: Alle Verfahren die in dieser Anleitung beschrieben werden gelten für alle Modelle, sofern nicht anders angegeben. Wo eine Vorgehensweise für die Schalter 5500-SI 24 und Schalter 5500-SI 52 gilt wird nur der Begriff Schalter verwendet. Diese Anleitung ist für Netzwerkadministratoren vorgesehen, die für die Installation und das Einstellen von Netzwerkkomponenten verantwortlich sind;... - Page 111 Wichtige Sicherheitsinformationen VORSICHT: Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 60950. Diese Bedingungen sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen. Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für die Verbindung der Einheit mit einem traditionellem privatem oder öffentlichem Telefonnetzwerk gebraucht werden.
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Page 112: Información De Seguridad Importante
Klemme am switch an die negative (gemeinsame) Klemme der RPS angeschlossen wird. VORSICHT: Stellen Sie sicher, dass sich der Schutzschalter an der RPS beim Anschließen des RPS-Kabels und des Steckers des 3Com switch in der geöffneten Stellung (Aus) befindet. Información de Seguridad Importante ADVERTENCIA: La instalación o la extracción de la unidad sólo debe... - Page 113 ADVERTENCIA: Conjunto de cables eléctricos: Debe estar homologado para el país donde se utilice: EE.UU. y El conjunto de cables debe estar homologado por UL y ■ Canadá tener la certificación CSA. La especificación mínima del cable flexible es: Nº 18 AWG ■...
- Page 114 A: S PPENDIX AFETY NFORMATION secundario etiquetado como neutro conectado directamente a tierra. †Impédance à la terre. ADVERTENCIA: Sólo para el Reino Unido: si conecta un módem al puerto de consola del 5500, utilice sólo un módem que sea adecuado para la conexión con el sistema de telecomunicaciones.
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Page 115: Importanti Informazioni Di Sicurezza
ADVERTENCIA: asegúrese de que el disyuntor del RPS se encuentra en la posición de abierto (desactivado) al conectar el cable del RPS y el conector al 3Com switch. Importanti Informazioni di Sicurezza AVVERTENZA: Le operazioni di installazione e rimozione dell'unità... - Page 116 A: S PPENDIX AFETY NFORMATION AVVERTENZA: Set dei cavi di alimentazione Deve essere approvato per il paese in cui viene utilizzato. Stati Uniti e Canada Solo Regno Unito Solo Europa Danimarca Svizzera AVVERTENZA: L'accoppiatore (il connettore all'unità e non la spina a muro) deve avere una configurazione abbinabile a una presa EN60320/IEC320.
- Page 117 Importanti Informazioni di Sicurezza contrassegnato come Neutro, collegato direttamente a terra. †Impédance à la terre. AVVERTENZA: Solo Regno Unito. Se si collega un modem alla porta Console dello 5500, utilizzare solo un modem idoneo per il collegamento con il sistema di telecomunicazioni. AVVERTENZA: Le porte RJ-45 sono prese dati RJ-45 schermate.
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Page 118: Wa¿Ne Informacje O Zabezpieczeniach
(salvavita) dell'RPS. AVVERTENZA: prima di collegare il cavo RPS e il connettore allo switch 3Com, verificare che il salvavita si trovi in posizione Acceso (spento). Ważne informacje o zabezpieczeniach OSTRZEŻENIE: Instalacja i demontaż urządzenia mogą być... - Page 119 Niezbędna jest zgodność z przepisami kraju, w którym jest stosowany: Stany Zestaw przewodów musi posiadać zezwolenie UL oraz ■ Zjednoczone i certyfikat CSA. Kanada Minimalna specyfikacja przewodu giętkiego: Przewód typu ■ SV lub SJ 3 o średnicy 18 wg specyfikacji AWG. Zestaw przewodów musi posiadać...
- Page 120 A: S PPENDIX AFETY NFORMATION mente a tierra. †Impédance ŕ la terre. OSTRZEŻENIE: Tylko Wielka Brytania: Podczas podłączania modemu do portu konsoli Switch 5500 należy stosować tylko modem odpowiedni do podłączenia do sieci telekomuni- kacyjnej. OSTRZEŻENIE: Porty RJ-45. Są to ekranowane gniazda danych RJ-45. Nie mogą...
- Page 121 Wa¿ne informacje o zabezpieczeniach OSTRZEŻENIE: Wszystkie zasilacze RPS muszą mieć certyfikat nieuzi- emionego źródła zasilania SELV zgodny z normami IEC 60950-1/UL 60950-1/EN 60950-1. OSTRZEŻENIE: Te instrukcje należy przeczytać razem z charaktery- styką zasilającego prądu stałego przełącznika Switch 5500 opisaną w Dodatku C, Specyfikacja techniczna.
- Page 122 A: S PPENDIX AFETY NFORMATION...
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Page 123: In Outs
Null Modem Cable RJ-45 to RS-232 25-pin Switch 5500 Cable connector: RJ-45 female Screen Ground PC-AT Serial Cable RJ-45 to 9-pin Switch 5500 Cable connector: RJ-45 female Screen Ground OUTS Shell Shell PC/Terminal Cable connector: 25-pin male/female Screen only required if screen always required Ground required for handshake... -
Page 124: Modem Cable
B: P PPENDIX OUTS Modem Cable RJ-45 to RS-232 25-pin Switch 5500 Cable connector: RJ-45 female Screen Ground Ethernet Port RJ-45 10/100 and 1000BASE-T RJ-45 connections. Pin Assignments Table 10 Pin assignments Pin Number Ports configured as MDI RS-232 Modem Port Cable connector: 25-pin male Shell 10/100... - Page 125 Table 11 Pin assignments Pin Number 10/100 Ports configured as MDIX Receive Data + Receive Data - Transmit Data + Not assigned Not assigned Transmit Data – Not assigned Not assigned Ethernet Port RJ-45 Pin Assignments 1000 Bidirectional Data B+ Bidirectional Data B- Bidirectional Data A+ Bidirectional Data A-...
- Page 126 B: P PPENDIX OUTS...
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Page 127: Technical Specifications
ECHNICAL This section contains the technical specifications for the following: Switch 5500 (28 Port) ■ Switch 5500 PWR (28 Port) ■ Switch 5500 (52 Port) ■ Switch 5500 PWR (52 Port) ■ Switch 5500 FX (28 Port) ■ Switch 5500G-EI (24 Port) ■... -
Page 128: Switch 5500 (28 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950... -
Page 129: Switch 5500 Pwr (28 Port)
–40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). Safety Agency Certifications UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950... -
Page 130: Switch 5500 (52 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). Safety Agency Certifications UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950... -
Page 131: Switch 5500 Pwr (52 Port)
–40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). Safety Agency Certifications UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950... -
Page 132: Switch 5500 Fx (28 Port)
–40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950... -
Page 133: Switch 5500G-Ei (24 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. -
Page 134: Switch 5500G-Ei Pwr (24 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. -
Page 135: Switch 5500G-Ei (48 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. -
Page 136: Switch 5500G-Ei Pwr (48 Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. -
Page 137: Switch 5500G-Ei Sfp (24-Port)
–10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. Safety Agency Certifications UL 60950, EN60950, CSA 22.2 No. -
Page 138: Rps
C: T PPENDIX ECHNICAL PECIFICATIONS Standards Supported SNMP Safety Requirements The RPS shall comply with the following safety standards: EN60950, UL60950, CSA22.2 60950, IEC60950 Emissions CISPR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A, ICES-003 Class A, AS/NZS 3548 Class A, VCCI Class A, EN61000-3-2, EN61000-3-3 Immunity EN 55024... -
Page 139: Earthing Lead
Earthing Lead Safety Requirements The Earthing Lead shall comply with the following safety standards: UL Subject 758, UL 1581 and CSA C22.2 No. 210 UL VW-1 and CSA FT1 Vertical Flame Test Voltage Rating 600V Insulation Thickness 0.4mm Insulation Color Green/Yellow Earthing Lead... - Page 140 C: T PPENDIX ECHNICAL PECIFICATIONS...
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Page 141: Obtaining Support For Your Product
More information on 3Com maintenance and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area. BTAINING UPPORT FOR YOUR... -
Page 142: Troubleshoot Online
D: O PPENDIX BTAINING UPPORT FOR YOUR Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com solutions written by 3Com support engineers. -
Page 143: Contact Us
To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your... - Page 144 You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados...
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Page 145: Om Network Management
It can also offer optimization suggestions, making this application ideal for network managers with all levels of experience. To find out more about 3Com Network Supervisor and to download a trial version, go to: ETWORK 3Com Network Supervisor... -
Page 146: 3Com Network Director
By using 3ND you can discover, map, and monitor all your 3Com devices on the network. It simplifies tasks such as backup and restore for 3Com device configurations as well as firmware and agent upgrades. -
Page 147: 3Com Enterprise Management Suite
The client-server offering operates on Windows and UNIX (Linux and Solaris) systems. 3Com EMS is available in four packages, varying in the maximum number of devices actively managed. These include SNMP-capable devices such as switches, routers, security switches, the 3Com VCX™ IP Telephony server,... - Page 148 E: 3C PPENDIX ETWORK ANAGEMENT...
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Page 149: Index
NDEX access levels of default users 73 automatic setup 67 3Com Network Director 67 console port 67 browsers choosing 71 cable 26 10/100/1000 44 pin-outs 123 command line interface management 56 console port 17 conventions notice icons, About This Guide 8... - Page 150 NDEX safety information English 104 French 107 German 110 Italian 115 Spanish 112 operation 46 transceivers 47, 48 Simple Network Management Protocol. See SNMP SNMP 72 SNMP management 57 setting up 72 socket power 24 specifications, system 127 SSH 70 stacking 26, 44 stacking cable ports 26 straight-through configuration 44...
- Page 151 EGULATORY OTICES FCC S TATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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