Kia SPORTAGE Owner's Manual page 66

Before thinking there is a product defect
1. Errors which occur during the operation or installation of the device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the device, try the suggestions listed below.
3. If the problems persist, contact your authorised Kia dealer.
Problem
There are small red, blue, or green dots
on the screen
The sound or image is not working
The screen is being displayed but sound
is not working
When the power is turned on, the
corners of the screen are dark
Sound is working from only one speaker Are the positions of Fader or Balance sound controls adjusted to only one side?
Sound does not work in AUX mode
The external device is not working
When turning power on, the most
recent mode screen is not displayed
Because the LCD is manufactured with technology requiring high point density, a pixel or lighting
deficiency may occur within 0.01% of total pixels.
Has the Switch for the vehicle been turned to [ACC] or [ON]?
Has the SYSTEM been turned OFF?
Has the volume been set to a low level?
Has the volume been muted?
The display appearing somewhat dark after prolonged periods of use is normal with LCD panels. It is not
a malfunction.
If the screen is very dark, contact your nearest authorised Kia dealer for assistance.
Are the audio connector jacks fully inserted into the AUX terminal?
Is the external device connected with a standard connector cable?
Within modes that play files by reading external sources, such as USB, iPod, or Bluetooth® streaming
mode, the most recently played mode screen prior to turning off power may not properly load.
If the corresponding device is not connected, the mode operated prior to the most recent mode will
operate.
If the previous mode still cannot be properly played, the mode operated prior to that will operate.
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Possible cause