Verizon Wireless Palm Centro Manual
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Verizon Wireless Palm Centro Manual

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Welcome ..................................................................................
The basics ................................................................................
Turning your smartphone on/off ....................................
Making, receiving, and ending calls ...............................
Adjusting ringer volume and ringtones ..........................
Setting up and accessing voicemail ................................
What are all those icons?................................................
Using a phone headset ...................................................
Managing personal information.....................................
Locking your smartphone and info .................................
Turning all sounds on and off .........................................
Performing a soft reset ...................................................
Where to learn more ......................................................
Assistance ................................................................................
May we help you?...........................................................
EZ Move® (if you move) ..................................................
Loss or theft....................................................................
Toll-free calls and emergency services............................
Fraud prevention............................................................
Assistive communication devices ...................................
Mobile entertainment ..............................................................
Your email ......................................................................
Messaging ......................................................................
Web browser ..................................................................
Optional services ......................................................................
Safety and protection .....................................................
Wireless device protection..............................................
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Summary of Contents for Verizon Wireless Palm Centro

  • Page 1: Table Of Contents

    Welcome .................. Thank you for choosing Verizon Wireless......The basics ................Overview: The Palm ®  Centro™smartphone...... Turning your smartphone on/off ........Making, receiving, and ending calls ....... Adjusting ringer volume and ringtones ......Setting up and accessing voicemail ........ What are all those icons?..........
  • Page 2 Voice services..............International services ............. Other products and services..........More information ..............Important safety and legal information ........

  • Page 3: Welcome

    Welcome Thank you for choosing Verizon Wireless You’re now connected to the power of America’s most reliable wireless network. This ® guide helps you understand your new Palm  Centro™ smartphone and all the things you can do with it, so let’s get started.
  • Page 4 pg 4...

  • Page 5: The Basics

    • Overview: The Palm ®  Centro™smartphone • Turning your smartphone on/off • Making, receiving, and ending calls • Adjusting ringer volume and ringtones • Setting up and accessing voicemail The basics • Using a phone headset • Managing personal information •...

  • Page 6: Overview: The Palm Centro™Smartphone

    Overview: The Palm ®  Centro™smartphone 1 Charge indicator light 2 Volume button 3 Side button 4 Phone 5 Send (for making calls) 6 Calendar 7 Stylus 8 Earpiece 9 5-way navigator and Center button 10 Applications 11 Power/End 12 Wireless Sync (email application) 13 Menu 1 Self-portrait mirror 2 Camera lens...
  • Page 7 Moving around the screen To move around the screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you’ll find your own favorite way to scroll, highlight, and select items. The 5-way includes the following buttons: 1 Up...
  • Page 8 Highlighting text: You can use the stylus to highlight text on the screen. • Tap and drag the stylus across the text you want to highlight. • To highlight a word, double-tap it. • To highlight a paragraph, triple-tap it. Selecting menu items Many applications have menus to give you access to additional features.

  • Page 9: Turning Your Smartphone On/Off

    Palm ®  Centro™ smartphone that enables you to connect to the Verizon Wireless network. You can turn on your smartphone screen and your phone independently. For example, the smartphone screen can be off while the phone is turned on, or the smartphone screen can be on while the phone is off.

  • Page 10: Making, Receiving, And Ending Calls

    Wake up the screen. Press and hold Power/End to turn on your phone. When your smartphone locates a signal, the words Verizon Wireless and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features (if supported by the local network).
  • Page 11 Dialing using the onscreen Dial Pad Press Phone Enter the phone number by tapping the onscreen Dial Pad with the stylus. Tap Dial or press Send to make the call. Dialing by contact name You need to have names and numbers in your contact list before you can dial a call by using a contact name (see the User Guide for information about adding contact names and information).
  • Page 12 Highlight the number you want to dial. Press Send to make the call. NOTE: To restart your search, press Backspace to delete letters you’ve entered. Or select Cancel to return to the Main View. Tip: Your smartphone comes with several predefined speed-dial favorite buttons, but you can also create your own favorites.

  • Page 13: Adjusting Ringer Volume And Ringtones

    Using speakerphone Turn on the speakerphone when you want to talk hands-free or let other people listen to the conversation. When the speakerphone is on, you can take the smartphone away from your ear and use other features during a call. For example, you can check your calendar or look up contact info.

  • Page 14: Setting Up And Accessing Voicemail

    New. To play a sound, select it and press Center on the 5-way. Select Done twice. Setting up and accessing voicemail Your Verizon Wireless service includes voicemail. Keep in mind that airtime and other charges apply when using voicemail from your smartphone.

  • Page 15: What Are All Those Icons

    You can monitor the status of several items using icons in the title bar in the Phone application: Your phone is on and you are in a Verizon Wireless coverage area. If you are outside a coverage area, No Service, Extended Network, or Roaming appears instead.
  • Page 16 You are outside a Verizon Wireless coverage area and are roaming on another wireless service provider’ s network. This icon appears in addition to the word Roaming. The icon may flash if the provider is not on the Verizon Wireless preferred roaming list.

  • Page 17: Using A Phone Headset

    The Bluetooth ® wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in white with a blue “B” when your smartphone is communicating with another Bluetooth device. The battery is partially drained. When the battery drains to 20 percent of its capacity, the icon changes from blue to red.
  • Page 18 NOTE: Partnership is also know as paired relationship, pairing, trusted device, and trusted pair. For a list of compatible hands-free devices, go to palm.com/centroverizon-support Press Applications and select Bluetooth , or tap the Bluetooth icon in the title bar. Select Bluetooth On. NOTE: The Bluetooth icon changes from gray to blue to let you know that Bluetooth technology is turned on.

  • Page 19: Managing Personal Information

    After you finish setting up the device, select Done to return to Trusted Devices View. NOTE: For some car kits, you need to initiate a Bluetooth connection from your smartphone to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu, and select Connect. (Optional) Enable advanced hands-free features by pressing the multifunction button (MFB) on the hands-free device.
  • Page 20 Windows users: To sync your info, you must install Palm ® Desktop software from the Getting Started CD that came with your smartphone—even if you sync with Outlook (sold separately) or another third-party application. See the User Guide for info. How each application syncs depends on your computer type and the desktop software you are using, as follows: Computer...
  • Page 21 Messages appear on both your smartphone and on your computer indicating that synchronization is in progress. Wait until you see the message on your smartphone that the HotSync operation is complete; then disconnect the sync cable. Contacts—Adding a contact ® NOTE: If you have several contacts to enter, it’...
  • Page 22 Display additional fields for this contact: Select Plus (Optional) Many fields on the Contact Edit screen have arrows next to their names, indicating pick lists from which you can select a different name. For example, if you want to list a person’s home phone number in the first field, highlight Work, press Left , and select Home.
  • Page 23 Calendar—Creating an event NOTE: If you have several appointments to enter, it’ s more efficient to use the included Palm Desktop software or Microsoft Outlook (sold separately) on your computer and then synchronize the info on your smartphone with the info on your computer.
  • Page 24 NOTE: To automatically assign a time zone to your events, open the Options menu, select Preferences, and check the New events use time zones box. All your new events will be assigned to your local time zone (existing events aren’t affected), and you can change the time zone setting for individual events.

  • Page 25: Locking Your Smartphone And Info

    Locking your smartphone and info NOTE: In addition to the locking features described here, you can also lock your phone, your smartphone, and individual entries. See the User Guide for details. Locking your keyboard (Keyguard) The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or activate items on the screen while your smartphone is in a pocket or bag.

  • Page 26: Turning All Sounds On And Off

    Locking your screen You can set your smartphone to automatically lock the screen’s touch-sensitive features in certain situations. Press Applications and select Prefs Select Keyguard. Check one of the following boxes: Incoming calls received: Disables the screen when the phone rings. You must use the 5-way to select the onscreen Answer and Ignore buttons, or press Send to answer the call or Power/End...

  • Page 27: Performing A Soft Reset

    Performing a soft reset If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. All your info is retained when you perform a soft reset. Press Power/End to turn off the screen. Slide the battery door downward to remove it from your smartphone.
  • Page 28 Online forums: Consult online user discussion groups to swap information and learn about topics you may find nowhere else. Visit palm.com/centroverizon-support for details. Customer service from Verizon Wireless: For questions about your mobile account or features, contact Verizon Wireless customer service, billing, and technical support at 800-922-0204.

  • Page 29: Assistance

    • May we help you? • EZ Move® (if you move) Assistance • Loss or theft • Toll-free calls and emergency services • Fraud prevention • Assistive communication devices pg 29...

  • Page 30: May We Help You

    May we help you? Online assistance Main website: verizonwireless.com Other helpful websites and information: verizonwireless.com/welcome • Information on your wireless device, coverage, Calling Plan, billing and payment information • FAQs, interactive demos for your wireless device and how to read your bill •...
  • Page 31 • Demos and tutorials on products and services • Online technical support for products and services Customer Service assistance Customer Service Representatives are also available at your local Verizon Wireless Communications Store during normal business hours. For Customer Service, call 1-800-922-0204 (toll-free in the U.S., 6am–11pm).
  • Page 32 Now you can Test Drive our network; make calls and even try out a cool new device. Every device you purchase from Verizon Wireless comes with a 30-day satisfaction guarantee. And if you don’t love us, take your number to someone else within 30 days.
  • Page 33 Address or account changes It’s important that we have your most current information so we’re able to reach you for any reason. There are 3 ways to update your information: Online Go to verizonwireless.com/contactus and follow these instructions: Select the appropriate choice from the drop-down menu in the Send an E-mail section.
  • Page 34 Billing tab for “Go Paperless.” Paying your bill Verizon Wireless gives you several convenient options to pay and manage your monthly bill. Some of those options are: • At verizonwireless.com/myaccount: Make one-time or recurring payments using your debit card, credit card, ATM card, electronic check/ACH or enroll in our Auto Pay Program.

  • Page 35: Ez Move® (If You Move)

    • Home banking: Verizon Wireless and CheckFree® have teamed together to give you the option to pay your wireless bill online at your choice of more than 1,700 financial services locations across the Internet. You will be able to schedule payments using a designated bank account and arrange for monthly bill payments via your preferred home-banking service provider.

  • Page 36: Fraud Prevention

    We use antifraud technology to make fraudulent calling very difficult, particularly on digital calls. • Report a lost or stolen wireless device to the police and Verizon Wireless immediately. • Never leave your wireless device unattended, especially in your office or car.

  • Page 37: Mobile Entertainment

    Mobile • Your email • Messaging entertainment • Web browser pg 37...

  • Page 38: Your Email

    If you use web-based email (for example, Gmail), remember that you can also use your smartphone’s web browser to send and receive email. NOTE: You must activate data services on your Verizon Wireless account before you can use email or web services on your smartphone. Smartphones require a 5MB or unlimited data plan.

  • Page 39: Messaging

    • If the recipient’s name isn’t in the list of recent addresses or your Contacts list, enter the mobile number, email address, or a Verizon Wireless alias. Press Down to jump to the body of the message.
  • Page 40 • If the recipient’s name isn’t in the list of recent addresses or your Contacts list, enter the mobile number, email address, or a Verizon Wireless alias. Press Down to jump to the body of the message.

  • Page 41: Web Browser

    You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript, SSL strong encryption, cookies, and frames. To browse the web, you must activate data services from Verizon Wireless. Viewing a web page...
  • Page 42 Opens a dialog box where you can enter a web address you want to go to or view a list of recently viewed web pages. Goes back in order through pages you viewed. Goes forward in order through pages you viewed. Refreshes the page with the latest content from the website.

  • Page 43: Optional Services

    • Optional Safety and protection • Wireless device protection • Voice services services • International services • Other products and services pg 43...

  • Page 44: Safety And Protection

    Work wirelessly. Protect your wireless device against damage, or even more importantly, protect yourself on the road. You can find it all in Verizon Wireless plan enhancements. Call 1-800-922-0204 or speak to your Verizon Wireless Sales Representative to find out more. Or just visit verizonwireless.com.

  • Page 45: Other Products And Services

    For more information: Visit verizonwireless.com/international. Other products and services Whether it’s business or personal, Verizon Wireless offers a variety of wireless solutions for your notebooks, Personal Digital Assistants (PDAs) and/or Smartphones. Office Message Alert: When a Voice Mail is left on your office phone’ s Voice Mail, a TXT Alert is sent to your wireless device.
  • Page 46 pg 46...

  • Page 47: More Information

    More information pg 47...
  • Page 48 A CDMA digital phone is necessary to subscribe to our digital service. Verizon Wireless only sells digital wireless devices that are E911 compatible and either all-digital or tri-mode, which means you may use analog or CDMA digital services on different frequencies.
  • Page 49 New Every Two upgrade (after which time you will be enrolled in the $50/$100 New Every Two program described in the brochure). New Every Two discount amounts and Calling Plan tiers subject to change at Verizon Wireless’ sole discretion.
  • Page 50 service, but have not paid your final bill, the deposit will be applied to your account, and you will receive any remaining funds. If your service is terminated after the initial 15-day Worry Free Guarantee™ period but before the end of your minimum term, your deposit will be applied against the $175 early termination fee in addition to any outstanding balance before a check is processed.
  • Page 51 You can register by either of the following methods: By wireless device: 1-888-382-1222 from the wireless number you wish to register. Online at: www.donotcall.gov. Your registration becomes effective within 31 days of signing up and is active for 5 years. There is no cutoff date or deadline for registering. NOTE: Business-to-business calls are not covered under the Registry.
  • Page 52 that wireless phone usage can lead to cancer or a variety of other problems, including headaches, dizziness or memory loss.” This publication is available at http://www.fcc.gov/cgb/consumerfacts/mobilephone.html or through the FCC at 1-888-225-5322 or at 1-888-CALL-FCC. What does Specific Absorption Rate (SAR) mean? In 1996, the FCC, working with the FDA, the U.S.
  • Page 53 Can I minimize my RF exposure? If you are concerned about RF, there are several simple steps you can take to minimize your RF exposure. You can, of course, reduce your talk time. You can place more distance between your body and the source of the RF, as the exposure level drops off dramatically with distance.
  • Page 54 A copy of the UK’s leaflet is available at http://www.dh.gov.uk (search “Mobile”), or you can write to NRPB, Chilton, Didcot, Oxon OX11 0RQ, United Kingdom. Parents who wish to reduce their children’s RF exposure may choose to restrict their children’s wireless device use.
  • Page 55 The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some commonsense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
  • Page 56 National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave., SW Washington, DC 20201 Voice: 1-800-35-NIOSH (1-800-356-4674) Internet: http://www.cdc.gov/niosh/topics/noise/default.html...

  • Page 57: Important Safety And Legal Information

    If you have any questions about using your wireless phone with such a device, consult your health care provider. For additional information, see www.fcc.gov/cellphones/. Drive responsibly • If you choose to talk while driving, always use a hands-free device. Make sure your hands-free device is on and working before driving.
  • Page 58 Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
  • Page 59 Product Handling & Safety: You alone are responsible for how you use your smartphone and any consequences of its use. You must always switch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to safety measures designed to protect users and their environment.
  • Page 60 • The rapidity with which you touch, connect, or disconnect electronic devices. While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events you may want to take extra precautions to protect your electronic equipment against ESD. pg 60...
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