Toshiba T215D-S1140 User Manual
Toshiba T215D-S1140 User Manual

Toshiba T215D-S1140 User Manual

T215d-s1140 user's guide
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Table of Contents

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Satellite
Series User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 159
®
T210/T230
in this guide.
"If Something Goes Wrong" on
GMAD00248010
03/10

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Summary of Contents for Toshiba T215D-S1140

  • Page 1 Satellite Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 159 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3: Critical Applications

    Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6: Instructions For Ic Cs-03 Certified Equipment

    In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 7: Wireless Interoperability

    USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined...
  • Page 8: Wireless Lan And Your Health

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9: Canada - Industry Canada (Ic)

    Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 10: Eu Declaration Of Conformity

    This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 11: Vcci Class B Information

    VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
  • Page 12: Using This Equipment In Japan

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 13: Device Authorization

    FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 14: Radio Approvals For Wireless Devices

    Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Intel Link 622ANHMW and 633ANHMW Series This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 16 Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Bulgaria Chile Croatia...
  • Page 17 Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 18 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
  • Page 19 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 20 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 21 UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia...
  • Page 22: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 23 Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
  • Page 24: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 25: European Union (Eu) And Efta

    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 26: Export Administration Regulation

    EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 27 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 28: Table Of Contents

    Contents Introduction... 35 This guide ...37 Safety icons ...38 Other icons used...38 Your computer’s features and specifications ...39 Other documentation ...39 Service options ...39 Chapter 1: Getting Started... 40 Selecting a place to work ...40 Setting up a work environment ...40 Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s...
  • Page 29 Turning on the power ...48 Setting up your software...48 Registering your computer with Toshiba ...49 Adding optional external devices...49 Adding memory (optional) ...49 Installing a memory module ...50 Removing a memory module...55 Checking total memory ...58 Recovering the Internal Storage Drive ...58 Recovering to out-of-box state (recommended recovery method)...60...
  • Page 30 Starting a program from Windows Starting a program using the Search Saving your work ...101 Printing your work ...103 Backing up your work ...104 Restoring your work ...104 Toshiba’s online resources ...105 keyboard ...97 ® keys ...98 Explorer ...100 programs and files field ...101...
  • Page 31 Setting battery notifications ...112 Conserving battery power ...113 Power Plans...114 Using a hot key to set the Power Plan...115 Using the TOSHIBA eco power plan...116 Changing the main battery ...116 Removing the battery from the computer ...116 Inserting a charged battery ...118 Taking care of your battery ...119...
  • Page 32 Using an instant password...140 Using a supervisor password...141 Using a user password ...142 Deleting a user password...143 TOSHIBA Face Recognition Utility...144 TOSHIBA PC Diagnostic Tool Utility...145 TOSHIBA HDD Protection Utility ...146 Mouse Utility ...147 TOSHIBA Hardware Setup...148 USB Sleep and Charge Utility ...150 Starting the USB Sleep and Charge Utility...150...
  • Page 33 Wireless networking problems...173 DVD operating problems...175 Develop good computing habits ...176 Data and system configuration backup in If you need further assistance...182 Before you contact Toshiba ...182 Contacting Toshiba ...182 Other Toshiba Internet Web sites...183 Toshiba’s worldwide offices...183 ® operating system is not working ..162 ®...
  • Page 34 Contents Appendix A: Hot Keys/TOSHIBA Cards...185 Hot Key Cards ...185 Using the Hot Key Cards ...186 Application Cards...187 Using the Application Cards...188 Card Case...188 Hot key functions ...189 Volume Mute ...189 Lock (Instant security) ...190 Power plan ...191 Sleep mode ...192 Hibernation mode ...193...
  • Page 35: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
  • Page 36 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 37: This Guide

    Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 38: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 39: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction...
  • Page 40: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
  • Page 41: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 42 Getting Started Selecting a place to work Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
  • Page 43: Important Information On Your Computer's Cooling Fan

    Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 44: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 46: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows white when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
  • Page 47: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 48: Turning On The Power

    Getting Started Using the computer for the first time technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Turning on the power To turn on the computer: Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly...
  • Page 49: Registering Your Computer With Toshiba

    Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
  • Page 50: Installing A Memory Module

    NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer.
  • Page 51 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start. Start button (Sample Image) Shut down button Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off.
  • Page 52 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 53 aligning the connector’s notch with the matching key in the socket. notch latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
  • Page 54 Getting Started Adding memory (optional) cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
  • Page 55: Removing A Memory Module

    Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.
  • Page 56 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
  • Page 57 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
  • Page 58: Checking Total Memory

    Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.
  • Page 59 During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
  • Page 60: Recovering To Out-Of-Box State (Recommended Recovery Method)

    Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
  • Page 61 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
  • Page 62: Recovering To A Custom Size Partition

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work”...
  • Page 63 Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media.
  • Page 64 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
  • Page 65: Recovering Without Changing The Internal Storage Drive Partitions

    Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work” on page Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered.
  • Page 66 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
  • Page 67: Creating Recovery Dvds/Media

    Creating recovery DVDs/media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com. It is strongly recommended that you create recovery DVDs/media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery DVDs/media.
  • Page 68 If you want to copy the recovery files to DVDs, you will need an optical disc drive with the capability to write information to discs. To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays.
  • Page 69 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
  • Page 70: Restoring From Recovery Dvds/Media

    Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.
  • Page 71 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
  • Page 72: Erasing The Internal Storage Drive

    “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. To access the Recovery Wizard on your internal storage drive: Press and hold the 0 (zero) key while powering on the computer.
  • Page 73: Checking The Internal Storage Drive Operating Status

    Checking the internal storage drive operating status purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost.
  • Page 74: Installing Drivers And Applications

    Getting Started Using the TouchPad™ Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.
  • Page 75 Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer. Do the following: Move the on-screen Slide your finger across the TouchPad in the...
  • Page 76 To stop scrolling, lift your finger off of the TouchPad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then click on Settings. Double-click on and then double-click on Scrolling.
  • Page 77: Adjusting Touchpad™ Settings

    Do the following: Zoom in/out To zoom in: To zoom out: Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements.
  • Page 78: Disabling Or Enabling The Touchpad

    NOTE settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the TouchPad™...
  • Page 79: Selecting Video Cables

    Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or external display device To connect an HDMI™-compatible television or external display device to the computer: Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™...
  • Page 80: Directing The Display Output When You Turn On The Computer

    Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
  • Page 81: Adjusting The Quality Of The External Display

    Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use an external keyboard, you can attach one to your computer.
  • Page 82: Setting Up A Printer

    Getting Started Turning off the computer To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. Plug the printer’s power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process.
  • Page 83: Options For Turning Off The Computer

    It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery.
  • Page 84: Sleep Mode

    Getting Started Turning off the computer Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using.
  • Page 85: Using The Shut Down Command

    Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To turn off your computer using the Shut down command: Click Start.
  • Page 86 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
  • Page 87: Using And Configuring Hibernation Mode

    NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel.
  • Page 88 Getting Started Turning off the computer Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel.
  • Page 89 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
  • Page 90: Using And Configuring Sleep Mode

    Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel.
  • Page 91 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen To change the amount of time after which the computer enters Sleep mode: Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories.
  • Page 92 Getting Started Turning off the computer Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
  • Page 93: Closing The Display Panel

    If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel. Closing the display panel After you have turned off the computer, close the display panel to keep dust and dirt out of the computer. Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements.
  • Page 94: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 95: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 96: Using The Keyboard

    Learning the Basics Using the keyboard Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet. Take frequent breaks to avoid repetitive-motion injuries and eyestrain.
  • Page 97: Making Your Keyboard Emulate A Full-Size Keyboard

    The uppercase letter O and the number 0 are not interchangeable. Making your keyboard emulate a full-size keyboard Although your computer’s keyboard layout is compatible with a standard full-size keyboard, it includes fewer keys. A standard full-size keyboard includes two editing keys;...
  • Page 98: Special Windows ® Keys

    Learning the Basics Using the keyboard ® Special Windows keys (Sample Illustration) Special Windows Your computer’s keyboard has one key and one button that have special functions in Windows Windows Application key—Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay.
  • Page 99: Starting A Program

    To disable the numeric overlay, hold down the again. The numeric overlay light goes out. Using the overlay for cursor control The keys with the gray arrows and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press simultaneously.
  • Page 100: Starting A Program From Windows Explorer

    Learning the Basics Starting a program Click the program group, in this example, Accessories. The Accessories menu is displayed. Click the program, in this example, WordPad. WordPad opens. To close the program, click the Close button in the upper-right corner of the program’s window. Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows...
  • Page 101: Starting A Program Using The Search Programs And Files Field

    Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start menu.
  • Page 102 Learning the Basics Saving your work Saving files Click on the arrow in the upper-left corner of your Windows and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
  • Page 103: Printing Your Work

    ® Microsoft Word file. Creating your own extension is usually unwise, since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly. TECHNICAL NOTE: By default, the Windows not show file extensions. For information on showing or hiding file extensions, see your Windows Printing your work Ensure the operating system is set up for your printer as described...
  • Page 104: Backing Up Your Work

    Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.
  • Page 105: Toshiba's Online Resources

    Learning the Basics Toshiba’s online resources Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 106: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
  • Page 107 This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
  • Page 108: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 109: Charging The Main Battery

    Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 110: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
  • Page 111: Determining Remaining Battery Power

    HINT: Be careful not to confuse the battery light ( ON/OFF light ( When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command). Power button ON/OFF light Battery light Internal storage drive light (Sample Illustration) Power and battery light locations...
  • Page 112: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 124 information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases.
  • Page 113: Conserving Battery Power

    To change the default notification settings: Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
  • Page 114: Power Plans

    Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again Use the Windows These power-saving options control the way in which the computer is configured.
  • Page 115: Using A Hot Key To Set The Power Plan

    NOTE To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
  • Page 116: Using The Toshiba Eco Power Plan

    For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.
  • Page 117 Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel and turn the computer upside down. Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer.
  • Page 118: Inserting A Charged Battery

    Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
  • Page 119: Taking Care Of Your Battery

    Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up. Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page Restart the computer.
  • Page 120: Maintaining Your Battery

    Mobile Computing Taking care of your battery To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity.
  • Page 121: Disposing Of Used Batteries

    If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit www.laptops.toshiba.com/green.
  • Page 122: Traveling Tips

    Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 123: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 124: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 125 TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion. If you delete a file (of any size) from external media or flash media, it does not go into the Recycle Bin.
  • Page 126: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.
  • Page 127: Connecting Your Computer To A Network

    (available on certain models) or by connecting an optional external microphone. Exploring Your Computer’s Features Exploring audio features . For more information see ® networking problems, see 173. ® , ask for help when connecting to a “Hot Keys/TOSHIBA Cards” on “Wireless ® access. If your...
  • Page 128: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Exploring audio features Using a microphone If you want to use an external microphone, connect it to the computer. Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone.
  • Page 129: Using The Web Camera

    The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using the Memory card reader (Available on certain models.)
  • Page 130: Inserting Memory Media

    Exploring Your Computer’s Features Using the Memory card reader To avoid damaging your card or computer, never insert a Memory Stick Duo™ or Memory Stick PRO Duo™ card without an adapter into the Memory card reader. Compatibility is not guaranteed even with an adapter. See your system’...
  • Page 131: Removing Memory Media

    Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
  • Page 132: Using The Esata/Usb Combo Port

    Exploring Your Computer’s Features Using the eSATA/USB combo port Using the eSATA/USB combo port (Available on certain models.) Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data transfer rates, which is especially useful for transferring and storing large files such as digital photo, music or video files.
  • Page 133: Chapter 5: Utilities

    TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility TOSHIBA Hardware Setup USB Sleep and Charge Utility...
  • Page 134: Toshiba Assist

    TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
  • Page 135: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
  • Page 136: Secure

    Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab...
  • Page 137: Protect & Fix

    Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
  • Page 138: Optimize

    Optimize The features available in this category are: Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Accessibility TOSHIBA Face Recognition Utility USB Sleep and Charge Utility TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab (Hardware Settings)
  • Page 139: Toshiba Application Installer

    TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
  • Page 140: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 141: Using A Supervisor Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 142: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
  • Page 143: Deleting A User Password

    To register a password for the power-on password functions: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. Click Registered. Enter your password, and then enter it again to verify.
  • Page 144: Toshiba Face Recognition Utility

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 145: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 146: Toshiba Hdd Protection Utility

    Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
  • Page 147: Mouse Utility

    The settings you can change are divided into these categories: Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
  • Page 148: Toshiba Hardware Setup

    Windows system. To access it: Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: Boot Priority—Allows you to change the sequence in which...
  • Page 149 Keyboard—Allows you to access the wake-on keyboard function LAN—Allows you to set networking functions Password—Allows you to set a user password USB—Allows you to enable or disable USB Legacy Emulation Utilities TOSHIBA Hardware Setup . For more information, see Fn + F5 “Directing the...
  • Page 150: Usb Sleep And Charge Utility

    “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge...
  • Page 151 Utilities USB Sleep and Charge Utility NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
  • Page 152: Enabling Usb Sleep And Charge

    Utilities USB Sleep and Charge Utility Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
  • Page 153 Utilities USB Sleep and Charge Utility (Sample Image) TOSHIBA USB Sleep and Charge Utility screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the...
  • Page 154: Toshiba Zooming Utility

    Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 155: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 156: Toshiba Eco Utility

    The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.
  • Page 157: Toshiba Service Station

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
  • Page 158 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
  • Page 159: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 160: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 161 “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at If Something Goes Wrong WARNING RESUME FAILURE/Windows Error “What to do when the main battery runs 108.
  • Page 162: The Windows Operating System Is Not Working

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 182. ®...
  • Page 163: Using Startup Options To Fix Problems

    The Windows The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem.
  • Page 164: Internet Problems

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. ®...
  • Page 165: Fixing A Problem With Device Manager

    Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
  • Page 166: Memory Problems

    If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.
  • Page 167 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 168: Keyboard Problems

    If Something Goes Wrong Keyboard problems Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control overlay light is on, press overlay light, or If the problem occurs when both the keypad overlays are off, make...
  • Page 169 If you are using an external monitor: Check that the monitor is turned on. Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. Check that the cable connecting the external monitor to the computer is firmly attached. Try adjusting the contrast and brightness controls on the external monitor.
  • Page 170: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.
  • Page 171: Optical Disc Drive (Optional) Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 172: Sound System Problems

    If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer.
  • Page 173: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking...
  • Page 174 To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, System and Security). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an...
  • Page 175: Dvd Operating Problems

    Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the ® Wi-Fi part of your network. If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware...
  • Page 176: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the...
  • Page 177: Data And System Configuration Backup In The Windows Operating System

    Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to external media on a daily basis. If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.
  • Page 178 If Something Goes Wrong Develop good computing habits Follow these steps to create a restore point using the System Restore utility: Click Start, Control Panel, System and Security, and then System. In the left pane, click System protection. The System Protection tab of the System Properties window appears.
  • Page 179 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 180 If Something Goes Wrong Develop good computing habits then be able to easily restore the Windows the state it was in prior to the installation, undoing any changes that the installation process introduced. Back up your critical data (see entire computer with the Windows page 179).
  • Page 181 Cannot use the “USB Sleep and Charge function.” (Available on certain models.) The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. Some external devices may not be able to use the “USB Sleep and Charge function.”...
  • Page 182: If You Need Further Assistance

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
  • Page 183: Other Toshiba Internet Web Sites

    Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
  • Page 184 Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A.
  • Page 185: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system...
  • Page 186: Using The Hot Key Cards

    To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
  • Page 187: Application Cards

    TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page “TOSHIBA Assist”...
  • Page 188: Using The Application Cards

    Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
  • Page 189: Hot Key Functions

    Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Page 190: Lock (Instant Security)

    Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
  • Page 191: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 192: Sleep Mode

    Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
  • Page 193: Hibernation Mode

    Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
  • Page 194: Output (Display Switch)

    Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
  • Page 195: Display Brightness

    Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
  • Page 196: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Fn + Selecting this Card or pressing the hot key displays the...
  • Page 197: Disabling Or Enabling The Touchpad

    Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the following options: Fn +...
  • Page 198: Zoom (Display Resolution)

    Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 199: Keyboard Hot Key Functions

    Fn + This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to Fn + zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.
  • Page 200: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
  • Page 201: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM Alternating Current Basic Input/Output System bits per second Compact Disc Compact Disc Read-Only Memory Compact Disc Rewrite Memory...
  • Page 202 Glossary DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM eSATA HDMI HTML IEEE MIDI PCMCIA Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc Erasable Programmable Read-Only Memory external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive High-Definition Multimedia Interface...
  • Page 203 SDRAM Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 204 Glossary backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) — See BIOS. baud rate — The speed at which a communication device, such as a printer or modem, transmits information.
  • Page 205 Central Processing Unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 206 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
  • Page 207 drag — To hold down the mouse button while moving the pointer to drag a selected object. In the Windows to the left mouse button, unless otherwise stated. driver — See device driver. DVD — An individual digital versatile (or video) disc. See also DVD-ROM.
  • Page 208 Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 209 hot swapping — The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change. icon — A small image displayed on the screen that represents a function, file, or program.
  • Page 210 Glossary load — To move information from a storage device (such as a hard disk) into memory for processing. local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives.
  • Page 211 non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. online — Available through the computer. Online may refer to information being read from your own computer’s internal storage drive, such as online documentation or online Help, or to information coming from another company on a company network...
  • Page 212 Glossary pointer — An icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing.
  • Page 213 RJ11 connector — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. RJ45 connector — An eight-wire connector used to connect a computer to a network. ROM (Read-Only Memory) — Non-volatile memory that can be read but not written to.
  • Page 214 Glossary TFT display — See active-matrix display. Universal Serial Bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port.
  • Page 215: Index

    Index AC adaptor 44 AC power 108 AC power light 44 accessing network 127 adding memory check total memory 58 memory (optional) 49 optional external devices 49 adequate ventilation cooling fan 43 adjusting TouchPad™ settings 77 Application Cards 187 audio features 127 backing up files 95 battery battery life 106...
  • Page 216 RTC memory 107 running computer on battery power 106 safety precautions 119 setting notifications 112 battery indicator light 111 BIOS Setup see TOSHIBA Hardware Setup button power 48 Shut down 51 start 125 Call2Recycle™ battery 121 caring for your computer 93...
  • Page 217 external 78 display output settings 80 display panel opening 47 display problems screen is blank 168 display, external adjusting 81 disposal information 27 disposing of used batteries 121 DVD player general problems 175 emulate a full-size keyboard 97 enabling TouchPad™ 78 ENERGY STAR®...
  • Page 218 Index Hot key functions 189 icon desktop 124 moving to desktop 124 recycle bin 124 safety 38 installation memory module 50 installing a charged battery 118 battery 116 memory modules 49 mouse 81 Instruction Manual for Safety and Comfort 40 internal storage drive recovery 58 Internet...
  • Page 219 167 battery not charging 167 changing display properties 169 checking device properties 165 computer will not power up 160 contacting Toshiba 182 corrupted/damaged data files 171 Device Manager 165 disk drive is slow 171 display is blank 168...
  • Page 220 Index keyboard not responding 160 keyboard produces unexpected characters 168 missing files/trouble accessing a drive 170 modem not receiving or transmitting 173 no sound 172 power and batteries 166 printer 172 program not responding 159 program not working properly screen does not look correct/ flickers 169 Startup options 163 URL address not found 164...
  • Page 221 TOSHIBA Assist 134 Connect tab 135 Optimize tab 138 Protect & Fix tab 137 Secure tab 136 TOSHIBA eco power plan 116 TOSHIBA eco Utility™ 156 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 148 TOSHIBA HDD Protection Utility TOSHIBA PC Diagnostic Tool Utility...
  • Page 222 Index TOSHIBA PC Health Monitor 157 TOSHIBA Service Station 157 TOSHIBA Zooming Utility 154 TouchPad™ using 74 traveling tips 122 troubleshooting DVD player general problems 175 external keyboard 168 keyboard 168 optical disc drive 171 turning off computer 82 computer more quickly 85...

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