Do you have a question about the Voyager 420 and is the answer not in the manual?
Questions and answers
Thomas
June 17, 2025
Hi we currently have a sunrise voyager 420 installed however it has stopped working I’m wondering if it just works in battery ? Could this be the case ?
SAFETY INSTRUCTIONS AND WARNINGS IMPORTANT – READ AND UNDERSTAND THESE INSTRUCTIONS. DO NOT LOSE THEM. ALSO READ OPERATING/ INSTRUCTION CHAPTER OF THIS MANUAL BEFORE INSTALLING, OPERATING OR SERVICING THIS EQUIPMENT GENERAL IMPORTANT – READ THESE INSTRUCTIONS CAREFULLY OR SERIOUS INJURY MAY RE- SULT.
Voyager ceiling lifts are specifically designed for Sunrise Voyager ceiling rail systems, slings and accessories. Slings and accessories designed by any other manufacturer are prohibited and will void the Voyager warranty. Use only Sunrise Medical slings and accessories to maintain patient safety and product utility.
ELECTRICAL WARNING - INSTALLATION AND GROUNDING Electrical equipment must be installed and maintained in accordance with National Electrical Codes. Check nameplate for voltage and cycle requirements. In special locations i.e. bathrooms, showers or swimming pools a supplementary earth bond must be connected at the mains supply socket. Where the Voyager Lift is supplied by a short length of flex from an adjacent power point, the green yellow connection within the flex may be deemed to constitute supplementary bonding.
TRACK INFORMATION MATERIALS USED BHM Medical’s track system, as well as it's attachment accessories, are manu- factured and installed following high safety standards. BHM’s tracks are made from high strength extruded aluminum and are bake paint coated to ensure a safe and aesthetically pleasing profile.
TRACK SPECIFICATIONS Material : 6063-T5 aluminum Maximum moment of inertia : 1.08E / 2.59 in. Modulus of elasticity : 6.894757 MPa /10E Extreme fiber distance from xx axis : 48.61 mm / 1.9141 in. Perimeter: 554 mm / 21.814 in. Area : 1311.6 mm / 2.033 in.
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TYPES OF BRACKETS USED STANDARD BRACKET PRODUCT #A0110 REVERSE BRACKET PRODUCT #A0562 (RIGHT-LEFT) PRODUCT #A0561 (LEFT-RIGHT) STANDARD WALL BRACKET PRODUCT #A4900 METAL CEILING PLATE PRODUCT #A0557 WALL BRACKET WITH PIVOT PRODUCT #A4950 BRACKET SHIM PRODUCT #A0563...
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RAIL STOPPERS INSTALLATION DRILL RAIL HOLES AS INDICATED A5320 END STOPPER A5300 INSERT THE STOPPERS IN THE RAIL AND INSURE BOLTS ARE SNUG. PLEASE NOTE: DO NOT OVER TIGHTEN BOLTS...
LONG SPAN (6 METERS) (236”) PRODUCT # 201.00550 SAFE WORKING LOAD = 250Kg (550lbs) WEIGHT BY METER = 6.22Kg/m (4.1lbs/p) 6m = 37Kg (81lbs) COMPATIBLE WITH ALL VOYAGER SERIES X-Y INSTALLATION : WALL TO WALL INSTALLATION : CEILING INSTALLATION : NEED A MINIMUM OF 2 RAIL ATTACHEMENTS AT BOTH ENDS...
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HOW TO ORDER A SEMI-PERMANENT RACK: PART DESCRIPTION A9200 Semi Permanent rack M0580 2 meter rail M0585 3 meter rail Rail Stopper A5320 (only for Portable Voyager) 3 meter power cord E7520 (only for Voyager 420 or 550) (North American plug)
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TRAVERSE SYSTEM (X-Y) CONT’D Product # A5800 STANDARD TRACK BRACKET PRODUCT #A0110 MAIN RAIL MOVING RAIL TRAVERSE (X-Y) TROLLEY PRODUCT #A5800 MAIN RAIL RAIL STOPPER PRODUCT #A5320 PART DESCRIPTION PORTABLE VOYAGER A5800 Traverse system (X-Y) A5320 Rail Stopper M0580 or M0585 Parallel rail any length (2 or 3 meter rails –...
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CONTACT ASSEMBLY FOR TRAVERSE SYSTEM ( X-Y ) For Voyager 420, 550 Product # A5810 MOVING RAIL STOPPER RAIL #A5320 MAIN RAIL TRAVERSE (X-Y) TROLLEY #A5800 CABLE TO TRANSFER 27Vac FROM CHARGER STOPPER TO MOVING RAIL. CHARGER AND RAIL STOPPER...
TRAVERSE SYSTEM (X-Y PRODUCT #A5800 MAXIMUM RANGE OF MOTION FOR TRAVERSE SYSTEM CENTIMETRES INCHES 300 MAX. AS LONG AS LONG AS DESIRED. DESIRED. 30 to 40 12.5V to 15.7 28.5 11.2 44.5 17.5 ** = IF MORE IS NEEDED… CALL BHM...
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GATE FOR TRAVERSE SYSTEM Product # 700.07500 Easy to install no modification to the rail needed. Can be used on all BHM lifting products. 700.07500 - WHAT’S INCLU- Automatic system that works without any manual activation. All mechanical system, no electric power needed. Safety feature that prevent the lift from falling in the rails aren’t perfectly aligned with one another.
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MAXIMUM RANGE OF MOTION FOR TRAVERSE SYSTEM WITH GATE...
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TURNTABLE The BHM Medical Turntable is a first class track junction system. Adding flexibil- ity to the design, its main application is to provide access to two or more rooms while providing a continuous track path. The turntable action is done by an electric, soft and low noise actuator mounted on the unit.
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INSTALLATION EXAMPLES AND WHAT TO ORDER CHARGER LOCATION PART DESCRIPTION M0585 3 meter rail A0110 Track bracket ALB3-4FB Voyager 420 ALB2-4FB Voyager 550 PLEASE NOTE: HARDWARE IS EXTRA...
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INSTALLATION EXAMPLES CONT’D PART DESCRIPTION M0580 2 meter rail A0110 Track bracket A0170 90° rail Voyager Portable Voyager A5900 Standard trolley A5320 End stopper A8300 Arm extension (optional) E0090 Handset (optional) A3710 Strap extension (optional) PLEASE NOTE: HARDWARE IS EXTRA...
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INSTALLATION EXAMPLES CONT’D CHARGER LOCATION PART DESCRIPTION M0580 2 meter rail A0110 Track bracket ALB3-4FB Voyager 420 ALB2-4FB Voyager 550 PLEASE NOTE: HARDWARE IS EXTRA...
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DESCRIPTION M0580 2 meter rail M0585 3 meter rail A0110 Track bracket A5800 Traverse system (X-Y) + FOR VOYAGER 420 OR 550 Voyager 420 or Voyager 550 A5810 Contact kit A5320 End stopper + FOR PORTABLE VOYAGER Portable Voyager A5900...
CURVE INSTALLATION : The BHM A0590 joint kit is used to join straight rail and curve rail. Our PURPOSE goal is to insure the best possible alignment. 1. R EQUIRED PARTS 2 union plates #M0590P 2 hex. bolts M6 x 80mm #Q3235 2 locknuts M6 #Q3410 2.
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STANDARD CEILING ATTACHMENT CONCRETE STRUCTURE CONCRETE STRUCTURE RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT MIN. DESCRIPTION PART QTY/BRACKET Standard (metric) ORDER STANDARD ATTACHMENT LATERAL A0110 Track Bracket OTHER HARDWARE Q0423 Hilti anchor HDI 3/8 – 16 (Hilti anchor HDI M10) Q0350 3/8 –...
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STANDARD CEILING ATTACHMENT WOOD STRUCTURE WOOD STRUCTURE RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT WARNING: WHEN USING LAG-BOLT; ALWAYS PRE-DRILL HOLE MIN. DESCRIPTION PART QTY/BRACKET Standard (metric) ORDER STANDARD ATTACHMENT LATERAL A0110 Track Bracket OTHER HARDWARE Q0740 Lag bolt Ø3/8" x 4" (Lag bolt Ø10mm x 100mm long) PLEASE NOTE: METRIC PARTS ARE NOT AVAILABLE...
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STANDARD CEILING ATTACHMENT WOOD STRUCTURE – NO ACCESS TO STRUCTURE WOOD JOIST RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT WARNING: WHEN USING LAG-BOLT; ALWAYS PRE-DRILL HOLE DESCRIPTION MIN. PART QTY/BRACKET ORDER Standard (metric) STANDARD ATTACHMENT LATERAL A0110 Track bracket OTHER HARDWARE Q0350 3/8 –...
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SUSPENDED CEILING ATTACHMENT – WOOD STRUCTURE – UNISTRUT SPANNED WOOD JOIST SUSPENDED CEILING DRY- WALL OR ACOUSTIC TILE WARNING: WHEN USING LAG-BOLT; ALWAYS PRE-DRILL HOLE * = LATERAL SUPPORT MAY BE REQUIRED IN SOME INSTANCES RAIL JOINT SHOULD BE IN DEPENDING ON THE DROP CENTER OF ATTACHMENT CEILING MEASUREMENTS...
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STANDARD CEILING ATTACHMENT – WOOD STRUCTURE – ACCESS TO STRUCTURE WOOD JOIST RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT WARNING: WHEN USING LAG-BOLT; ALWAYS PRE-DRILL HOLE DESCRIPTION MIN. PART QTY/BRACKET Standard (metric) ORDER STANDARD ATTACHMENT LATERAL A0110 Track Bracket OTHER HARDWARE Q0405 Nut 3/8 –...
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SUSPENDED CEILING ATTACHMENT CONCRETE STRUCTURE CONCRETE STRUCTURE PRE-CAST HOLLOW CORE SUSPENDED CEILING DRYWALL OR ACOUSTIC TILE RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT * = LATERAL SUPPORT MAY BE REQUIRED IN SOME INSTANCES DEPENDING ON THE DROP CEILING MEASUREMENTS DESCRIPTION MIN.
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SUSPENDED CEILING ATTACHMENT – STEEL STRUCTURE STEEL STRUCTURE SUSPENDED CEILING DRY- WALL OR ACOUSTIC TILE RAIL JOINT SHOULD BE IN CENTER OF ATTACHMENT * = LATERAL SUPPORT MAY BE REQUIRED IN SOME INSTANCES DEPENDING ON THE DROP CEILING MEASUREMENTS DESCRIPTION MIN.
CATHEDRAL CEILING WOOD JOIST 4 X 4 WARNING: WHEN USING LAG-BOLT; ALWAYS PRE-DRILL HOLE DESCRIPTION MIN. PART QTY/BRACKET Standard (metric) ORDER STANDARD ATTACHMENT LATERAL A0110 Track Bracket OTHER HARDWARE Q0405 Nut 3/8 – 16 (Nut M10) 000.00402 Locknut stover 3/8 – 16 (Locknut stover M10) Q0393 Threaded rod 3/8 –...
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RE-ENFORCEMENT – HILTI UNISTRUT SPECIFICATIONS The maximum allowable loads specified below should least times « safe working load » of the lifting device. Span fixed on supports at both ends SIMPLE SPAN: Distance Max. Max. « D » allowable allowable load between load at span at 1/3 of «...
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Do you have a question about the Voyager 420 and is the answer not in the manual?
Questions and answers
Hi we currently have a sunrise voyager 420 installed however it has stopped working I’m wondering if it just works in battery ? Could this be the case ?