Factory Reset - Citrix SD-WAN Series Instructions Manual

Citrix SD-WAN Platforms

Factory Reset

November 4, 2019
Factory Reset via button pushes
You can restore factory default settings on Citrix SD-WAN 210, 410 and 1100 appliances by performing
a reset via button pushes.
To perform factory reset on Citrix SD-WAN 410 appliance:
1. Power OFF the appliance using the power button.
Note
Ensure that the appliance is powered up, but is in OFF state.
2. Using a paper-clip, press and hold the NMI reset button for 5+ seconds or until the power LED
starts flashing.
3. While the power LED is flashing, press and release the power button to trigger the factory reset
process.
To perform factory reset on Citrix SD-WAN 210 and 1100 appliance:
1. Power OFF the appliance using the power button.
Note
Ensure that the appliance is powered up, but is in OFF state.
2. Using a paper-clip, press and release the NMI button, the power LED starts flashing.
3. Press and release the power button within 3 seconds to trigger the factory reset process.
Tip
• Pressing the NMI reset button even number of times cancels the reset action and results in
normal appliance reboot.
• Pressing the reset button odd number of times performs a factory reset.
• Power LED flash indicates that the appliance is being reset.
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