EHC Handrail Troubleshooting

Handrail Troubleshooting Handrails
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The handrail may have a dull, waxy appearance, especially if it has been stored for a period of time before use.
This is normal. The appearance is caused by protective ingredients within the rubber cover making their way to the
surface. This is referred to as "bloom" and is a normal action of the rubber cover. This is generally a very slow process and
the material is carried away during normal escalator operation and therefore not noticeable when running.
Rubber escalator handrail should be cleaned after installation with EHC Handrail Cleaner to remove the bloom.
Handrails should be cleaned on a regular basis to remove contaminants; the frequency will vary greatly depending on the
environment. For typical commercial installations, weekly cleaning is recommended. In situations where the escalator is
frequently idle, in direct sunlight or experiences large changes in temperature more frequent cleaning may be required.
Please use caution when cleaning the handrails and do not use harsh chemical cleaners or solvents. Please consult EHC's
handrail cleaning guidelines.
There is dust accumulating near the newel ends.
The handrail surface that contacts the escalator guide system is made of a durable fabric. However, it the nature of the
handrail and guide system is such that a small amount of dust is produced under normal running conditions. This is
completely normal and the dust should be cleaned from the handrail guide system on a regular basis as part of a normal
maintenance program.
Excessive or heavy dust accumulation could be caused by incorrect tension or tracking adjustment of the handrails. The
handrail should track centered, leaving several millimeters of clearance between the lips and drive/guide system.
For more information about proper setup, refer to the OEM installation manual.
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