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Hands-free VoIP Telephone Manual
Confidentiality Notice .....................................................................................................................3
Product Overview ............................................................................................................................3
Features and Functions .......................................................................................................................... 3
System Requirements and Limitations ................................................................................................. 4
VoIP Subscriber Tips ............................................................................................................................. 5
Operation .........................................................................................................................................5
Auto-dial Emergency Calls .................................................................................................................... 5
Auto-dial Non-Emergency Calls ............................................................................................................ 5
General Telephone Calls ........................................................................................................................ 6
Receive a Call .......................................................................................................................................... 6
Multicast Broadcast ................................................................................................................................ 6
Monitoring and Reporting ..................................................................................................................... 6
Status Indication ..................................................................................................................................... 7
Power .................................................................................................................................................... 7
Heartbeat ............................................................................................................................................... 7
Link ....................................................................................................................................................... 7
Speed ..................................................................................................................................................... 7
VoIP Circuit PCBA Pushbuttons .......................................................................................................... 7
Reset ...................................................................................................................................................... 7
Factory .................................................................................................................................................. 7
Installation ......................................................................................................................................8
General Information ............................................................................................................................... 8
Safety Guidelines .................................................................................................................................. 8
Station Placement .................................................................................................................................. 8
Security Hardware ................................................................................................................................ 8
Conduit Installation Details (Surface-Mount Models) ........................................................................ 9
Models 393-710, 393AL-710, and 394AL-712 (Surface Mount Applications) ................................. 10
Models 397-71x and 398-71x (Stanchion/Flush-Mount Applications) ............................................. 13
Models 397-71xFS and 398-711FS (Flush-Mount Applications) ...................................................... 16
Field Wiring ........................................................................................................................................... 18
Recommended Cabling ....................................................................................................................... 18
Power .................................................................................................................................................. 19
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼ 800-492-1212 ◼ Fax: 610-796-5954
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COM FOR PRODUCT LITERATURE AND MANUALS
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O N T E N T S
Pub. 42004-541A
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Summary of Contents for Hubbell GAI-TRONICS RED ALERT 393-710
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Page 1: Table Of Contents
Pub. 42004-541A G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Hands-free VoIP Telephone Manual A B L E O F O N T E N T S Confidentiality Notice ........................3 Product Overview ..........................3 Features and Functions .......................... - Page 2 Table of Contents Pub. 42004-541A Network............................... 19 I/O ............................... 19 USB port ............................. 20 Configuration ..........................20 VoIP Telephone Input Contacts ......................20 VoIP Telephone Output Contacts ....................... 20 GAI-Tronics Strobe Connection ......................20 Programming ..........................21 VoIP PCBA Setup ..........................21 VoIP PCBA Initial Network Configuration ..................
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Page 3: Confidentiality Notice
Pub. 42004-541A G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Hands-free VoIP Telephone Manual Confidentiality Notice This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics. -
Page 4: System Requirements And Limitations
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 4 of 24 Table 1. Model Chart Model Description 393-710 Surface-Mount VoIP Telephone, weatherproof, yellow engineered plastic enclosure, HELP auto-dial push button, and C LED. ECEIVED 393AL- Surface-Mount VoIP Telephone, weatherproof, cast-aluminum enclosure painted safety yellow, HELP auto-dial push button, and C LED. -
Page 5: Voip Subscriber Tips
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 5 of 24 VoIP Subscriber Tips New and existing subscriptions to an interconnected VoIP service provider should address the following points: • Provide accurate physical address information to the VoIP service provider to ensure that emergency services can quickly be dispatched to the location. -
Page 6: General Telephone Calls
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 6 of 24 • the defined call-duration timeout is exceeded • the SIP server disconnects the call General Telephone Calls Models 394AL-712, 398-711, 398-711FS, and 398-712 To place a general telephone call: 1. Press the CALL push button. 2. -
Page 7: Status Indication
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 7 of 24 • warm reset (internal command) • keypad error (if applicable) • key hook (off hook status, if applicable) • register fail (unsuccessful SIP registration) • audio path test (speaker/microphone test) Status Indication Power The ON LED, located on the VoIP PCBA (see Figure 21 on Page 18), illuminates when power is applied... -
Page 8: Installation
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 8 of 24 Installation General Information WARNING —This product can contain hazardous voltages. Always remove power to this station and any associated equipment before beginning any installation. CAUTION —Do not install this equipment in areas other than those indicated on the approval listing in the Approvals section of this manual. -
Page 9: Conduit Installation Details (Surface-Mount Models)
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 9 of 24 Conduit Installation Details (Surface-Mount Models) GAI-Tronics recommends installing Ethernet and power lines in conduit to protect against accidental damage and vandalism. To prevent moisture from entering the enclosure, the following is recommended: •... -
Page 10: Models 393-710, 393Al-710, And 394Al-712 (Surface Mount Applications)
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 10 of 24 Models 393-710, 393AL-710, and 394AL-712 (Surface Mount Applications) 1. Remove the four security screws from the front panel. 2. Position the enclosure on the mounting surface. The enclosure has four 0.28-inch diameter mounting holes in a 7.0 ×... - Page 11 Pub. 42004-541A Hands-free VoIP Telephone Manual Page 11 of 24 Figure 6. Model 393AL-710 Figure 7. Model 394AL-712 P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-541A.docx 02/20...
- Page 12 Pub. 42004-541A Hands-free VoIP Telephone Manual Page 12 of 24 Figure 8. Component Locations for Models 393-710, 393AL-710, and 394AL-712 P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-541A.docx 02/20...
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Page 13: Models 397-71X And 398-71X (Stanchion/Flush-Mount Applications)
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 13 of 24 Models 397-71 and 398-71 (Stanchion/Flush-Mount Applications) Figure 9. Model 397-710 Figure 10. Model 397-711 Figure 11. Model 398-711 Figure 12. Model 398-712 1. Use the supplied back box to mount the Model 397-710, 397-711, 398-711 and 398-712 VoIP telephones in flush-mount applications or in a GAI-Tronics Model 234 Series communication station. - Page 14 Pub. 42004-541A Hands-free VoIP Telephone Manual Page 14 of 24 3. Remove a tapered plug from one of the cable entries in the back box. 4. Install the cable and cable fitting (see the Field Wiring section on Page 18). 5.
- Page 15 Pub. 42004-541A Hands-free VoIP Telephone Manual Page 15 of 24 Figure 14. Flush-Mount VoIP Telephone Mounting Detail Figure 15. Cutout for Model 397-71x and 398-71x P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-541A.docx 02/20...
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Page 16: Models 397-71Xfs And 398-711Fs (Flush-Mount Applications)
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 16 of 24 Models 397-71 FS and 398-711FS (Flush-Mount Applications) Install the compact models in flush mount openings measuring 7.75 H × 5.75 W inches using a six-hole mounting pattern. Figure 16. Model 397-710FS Figure 17. - Page 17 Pub. 42004-541A Hands-free VoIP Telephone Manual Page 17 of 24 6. Re-install the back box. 7. Perform the initial programming of the telephone (see the Programming section on Page 21). 8. Verify operation by calling to and from another telephone. 9.
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Page 18: Field Wiring
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 18 of 24 Field Wiring Pull the required field cables into the rear enclosure and install the connections as indicated below (see Figure 21). : Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local codes for the specific requirements regarding your installation. -
Page 19: Power
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 19 of 24 Power Ground The enclosure must be connected to earth ground. 1. Install a #6 ring lug on the ground conductor. 2. Secure it with the ground terminal located on the rear of the front panel (see Figure 8 and Figure 13). Power-Over-Ethernet (PoE) Connect power to the system as indicated in your PoE equipment manual. -
Page 20: Usb Port
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 20 of 24 Outputs The telephones have two outputs for customer use. Terminate these outputs on connector P10 (see Figure 21). Table 5. Output Contacts—P10 Label Description Common Output 1 Normally Open Output 1 Common Output 2 Normally Open Output 2 USB port... -
Page 21: Programming
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 21 of 24 Figure 22. GAI-Tronics Model 540-001 or 541-001 Strobe Connection Detail Programming The installer should ensure that the network is configured to allow VoIP communication (using the SIP protocol) between the desired locations before attempting to configure a GAI-Tronics VoIP telephone. The general sequence to set up a VoIP Telephone is as follows: VoIP PCBA Setup Verify the PC is connected to the same network as the VoIP telephone. -
Page 22: Voip Pcba Initial Network Configuration
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 22 of 24 VoIP PCBA Initial Network Configuration Each VoIP PCBA must be set up for the network prior to installation. Assign a local ID, domain, proxy, and registrar. Assign a host name The host name provides identification of the different VoIP PCBAs on the network. -
Page 23: Prevention
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 23 of 24 Prevention Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax, let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone surface for many months as it will allow natural re-formation of the chromium oxide layer. -
Page 24: Replacement And Optional Parts
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 24 of 24 Replacement and Optional Parts 398-712 398-711FS 398-711 397-711FS 397-711 397-710FS 397-710 394AL-712 393AL-710 393-710 P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-541A.docx 02/20... -
Page 25: Reference Documentation
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 25 of 24 Reference Documentation VoIP Telephone Basic Configuration Guide ................. 42004-548 VoIP Telephone Firmware Configuration Guide ..............502-20-0171-001 Specifications Electrical Power Network power.............. Power-over-Ethernet, 802.3af compliant (via RJ45) Local power requirement ....................24 to 48 V dc, 6 W Network Cable ............... -
Page 26: Approvals
Pub. 42004-541A Hands-free VoIP Telephone Manual Page 26 of 24 Weight: Model 393AL-710 ......................7.8 lb (3.5 kg) Model 394AL-712 ......................8.5 lb (3.8 kg) Models 397-710, 397-711, 398-711 and 398-712 Construction: Panel ..................14-gauge, type 304 brushed stainless steel Back box ............ - Page 27 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed upon quotation or proposal document.
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