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BroadcastVision Audiofetch FETCH32-A01 User Manual
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BroadcastVision Audiofetch FETCH32-A01 User Manual

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The dynamic AudioFetch system enables Android and Apple smartphones and tablets
with the AudioFetch App to receive local audio from TVs etc. AudioFetch should operate in
a "plug-and-play" manner when one audio source per channel is connected to
AudioFetch and the Ethernet jack is on a suitable WiFi router. Additional instructions are
included below. Please note that AudioFetch can be ordered/expanded in 4 channel
increments.
Your AudioFetch application is as follows:
Proposal Number
AudioFetch Model
:
Specific Cables Requested
Note: If no specific cables or lengths are requested, a 25' Ethernet cable and 6' RCA to stereo
jack cables for each channel will be enclosed.
Additional cable lengths and types are available at monoprice.com
Please call technical support at 888.330.4283 x3 if your application differs from the above.
2016-06-15
AudioFetch User Manual
Thank you for your purchase of:
By Broadcastvision Entertainment
:
:
1

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Summary of Contents for BroadcastVision Audiofetch FETCH32-A01

  • Page 1 AudioFetch User Manual Thank you for your purchase of: By Broadcastvision Entertainment The dynamic AudioFetch system enables Android and Apple smartphones and tablets with the AudioFetch App to receive local audio from TVs etc. AudioFetch should operate in a “plug-and-play” manner when one audio source per channel is connected to AudioFetch and the Ethernet jack is on a suitable WiFi router.

  • Page 2: Table Of Contents

    CONTENTS The AudioFetch App Connecting AudioFetch to audio sources and WiFi Network Traffic Information The AudioFetch “Swag” - Signage, TableTents, Window Stickers The AudioFetch Ad Portal – post your custom content to the bottom of the App Expanding AudioFetch for Additional Channels - Add a Card OPTIONAL - Accordio - Operation with Existing FM, 900 MHz Wireless systems Configuration Management -“The Doghouse”...

  • Page 3: Connecting Audiofetch To Audio Sources And Wifi

    Picture A: Cable Types Remove Picture B: Audio Input Protective Cover 3.5mm Optical Digital Plugs Stereo Plug Plug Coax 2. Connecting AudioFetch to audio sources and WiFi Connect each audio source to a channel input on AudioFetch. There are 3 input options per channel.

  • Page 4: Network Traffic Information

    3. Network Traffic Information Mobile Device (AudioFetch app) à AudioFetch device: Traffic direction: Protocol source port dest port UDP multicast (239.255.255.250) p_1 * 1900 (this is primary SSDP discovery) p_2 * p_3 * 6971 UDP broadcast (255.255.255.255) 30981 30981 (used for fallback discovery) DNS QUERY (usual for DNS) (usual)

  • Page 5: The Audiofetch "Swag" - Signage, Tabletents, Window Stickers

    E1200 E1500 E2500 E3200 E4200 Per the Linksys router user’s manual language excerpted above, guest networks are designed to prevent communication between the guest and local networks. The guest network is only for access to the internet. Since the guest network configuration is preventing communication between mobile devices and AudioFetch, there’s no way the AudioFetch system can work on WiFi networks in guest network mode.

  • Page 6: Expanding Audiofetch For Additional Channels - Add A Card

    5. The free AudioFetch Ad Portal Log into the ad portal at www.audiofetch.com/ads using the username and password provided below to post your ad/info graphic that can direct users to website, an e-mail address, and/or phone number that you specify. Add multiple graphics that rotate through at the time duration you specify.
  • Page 7 TVs or cable/satellite boxes. When ordering Accordio, specify the desired channel line-up by channel scheme and channel number (i.e.: Broadcastvision Series 2, channels 1-4 or Accordio - Available in 4 or 8 channel increments...

  • Page 8: Configuration Management -"The Doghouse

    Cardiotheater xTV channels 1-8) corresponding to channels A-D or A-H of each Accordio box. A stereo jack to stereo jack cable is included to cable the received audio to the AudioFetch channel inputs: 8. Configuration Management – “The Doghouse” View configuration settings using a web browser on a device (PC, Tablet, mobile phone etc.) that is connected to the same network as AudioFetch.
  • Page 9 On Android or Apple devices: Search and download “AudioFetch Doghouse” in the Google Play (Android OS devices) or Apple App store (Apple devices with iOS operating system). A username/password is required, default is: ADMIN/admin. You will see a welcome page similar to below: Use the links in the NAVIGATION section to access each of the configuration pages.
  • Page 10 On the NETWORK SETUP page check the “Use Automatic IP Address” box to AudioFetch receive its’ IP address automatically (from the network’s DHCP server). Or uncheck this box and enter values for: Manual IP Address Subnet Mask Gateway The values must be correct for operation with the connected network, contact your IT network administrator for instructions if needed.
  • Page 11 Where large numbers of channels are required, multiple AudioFetch boxes can be connected to the same network (up to 4). The MULTI-BOX SETUP page is used to configure AudioFetch to work correctly in multi-box installations. Most AudioFetch installations are single-box, in this case ensure that “BOX A” is selected from the drop-down list - as shown in the image below (this is the factory default setting).
  • Page 12 In multi-box installations, the AudioFetch App needs to know how to coordinate the order of channels it displays with channels from each of the AudioFetch boxes present. This is accomplished by designating the AudioFetch boxes present as: BOX A BOX B BOX C BOX D The channels from BOX A will be displayed first by the AudioFetch App, channels from BOX B...
  • Page 13 Doghouse for each and every box and set the desired designation, to ensure channels from each of the boxes are mapped to the desired display order (and numbering) on the AudioFetch App. IMPORTANT: Each box must have a different designation! If two or more boxes have the same designation, then the system will not operate correctly.
  • Page 14 When setting up a multi-box system, use the detect link to double-check that all boxes have different/unique designations. For example, this display of detected boxes indicates a problem because two boxes are set to the same designation:...
  • Page 15 More about multi-box channel numbering in the App: The App by default reserves 16 channels for each box when displaying channel numbers in a multi-box system – this is because each box can potentially contain up to 16 channels. This has a special impact when boxes with fewer than 16 channels are used.
  • Page 16 While there is nothing wrong with this default channel numbering in the App, it may be preferable to have continuous channel numbers. If so, the CHANNELS SETUP page, described next, can be used to adjust the channel numbers displayed by the App. The CHANNELS SETUP shows the installed channels and allows alternate names/numbers to be assigned for each channel.
  • Page 17 The channel numbers displayed by the App may be modified by making entries in the “Name” fields. The App will display the first four characters of the name entry instead of the usual channel number. So taking the example just above, where a 4-channel box has been defined as BOX A and a 16- channel box has been defined as BOX B, channel names could be re-defined for BOX B like this (BOX B’s Doghouse): IMPORTANT: The “Save Settings”...
  • Page 18 The AUDIO SETTINGS page is used to access two different sets of configurations: AUDIO SETTINGS PUBLIC ADDRESS The AUDIO SETTINGS section displays current audio status (signal level, active input source) for the channel selected from the drop-down list, and allows the gain to be adjusted. Status begins updating only after AudioFetch has connected to the network, therefore when using this page be sure the AudioFetch box is connected to a working network.
  • Page 19 The PUBLIC ADDRESS section allows one channel to interrupt/override all other channels automatically when a signal is detected on the designated PA Interrupt channel. This allows announcements from a facility’s PA system to be heard by everyone listening to AudioFetch with earphones so that important announcements are not missed.
  • Page 20 To use the Public Address feature: Connect a line-level microphone signal to one of the channel inputs – this will be called the “designated PA channel.” a. The AudioFetch inputs are not directly compatible with microphones, do not plug a microphone directly into a channel input. b.
  • Page 21 The Threshold setting should be set to approximately 33% of the maximum Peak Audio Status seen when speaking into the microphone. It can then be adjusted up or down as desired to affect detection sensitivity (adjust up to reduce detection sensitivity, down to increase sensitivity).
  • Page 22 Click anywhere in the “Connected Users per channel” area and a detailed list of currently connected users is displayed with various sorting options provided by the drop-down selector:...
  • Page 23 AudioFetch provides additional monitoring statistics online, click the link at the bottom of the page to access the login page for the online reporting service. Contact AudioFetch support if you have lost or forgotten your online login credentials. The TOOLS AND UTILITIES page provides means to change the Doghouse username/password and options for how firmware updates are delivered to the AudioFetch box.
  • Page 24 There is a checkbox to enable/disable Online Automatic Firmware Updates, which are provided from time to time by AudioFetch (the box must be connected to a network with Internet access). Default setting is enabled, AudioFetch recommends this be left enabled. AudioFetch system firmware updates are rare and generally occur late at night.
  • Page 25 download). After the download completes, AudioFetch will reset itself, execute the update (yellow LED will turn on again during update), then reboot. Completing all of this typically takes about 5-15 seconds. New firmware may be manually uploaded to AudioFetch if needed (see buttons near the bottom of the page) but this would be an extremely rare occurrence and should be accomplished while in communication with AudioFetch tech support on a case-by-case basis.

  • Page 26: Regulatory Compliance Statements

    9. Regulatory Compliance Statements This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.