Troubleshooting - Samsung CS-21A11MH Owner's Instructions Manual

Troubleshooting

Before contacting the Samsung after-sales service, perform
the following simple checks. If you cannot solve the problem
using the instructions below, note the model and serial
number of the television and contact your local dealer.
No sound or picture
◆ Check that the mains lead has been connected to a
wall socket.
◆ Check that you have pressed the
button (On/Off)
and the POWER button.
◆ Check the picture contrast and brightness settings.
◆ Check the volume.
Normal picture but no sound
◆ Check the volume.
◆ Check whether the volume MUTE button on the
remote control has been pressed.
No picture or black and white picture
◆ Adjust the color settings.
◆ Check that the broadcast system selected is correct.
Sound and picture interference
◆ Try to identify the electrical appliance that is affecting
the television, then move it further away.
◆ Plug the television into a different mains socket.
Blurred or snowy picture, distorted sound
◆ Check the direction, location and connections of your
aerial.
This interference often occurs due to the use of an
indoor aerial.
Remote control malfunctions
◆ Replace the remote control batteries.
◆ Clean the upper edge of the remote control
(transmission window).
◆ Check that the "+" and "-" ends of the batteries are
inserted correctly.
◆ Check that the batteries are drained.
OSD Map
Picture - Mode
- Adjust
- Digital NR
- Tilt
Sound - Mode
- Adjust (or Equalizer) ✽
- Auto Volume
- Melody
- Pseudo Stereo
- Turbo Sound
- Virtual Surround
Channel - Auto Store
- Manual Store
- Add/Erase
- Fine Tune
- Sort
- Language ✽
Function
- Time
- Plug & Play
- Blue Screen
- Child Lock
- Demonstration
English - 8
- Custom / Standard / Sports / Natural / Mild
- Color Tone / Contrast / Brightness / Sharpness / Color / Tint (NTSC only)
- Off / On
- Custom / Standard / Music / Movie / Speech
- Off / On
- Off / On
- Off / On
- Off / On
- Off / On
- Color System ✽
- AUTO / PAL / SECAM / NTSC4.43 / NTSC3.58
- Sound System ✽
- BG / I / DK / M
- Search
- Prog.No.
- Store
- Clock
- Timer - Off / On
- On time
- Off time
- Off / On
✽ : It is variable depending on the model.