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American Changer
Ticket
Dispenser Series
Installation, Operation,
and Service Manual
Changing the Industry℠
Models: AC107, AC110,
AC111, AC115, and AC125
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel (954) 917 -3009 • Fax (954) 917 -3079
www.americanchanger.com www.hoffmanmint.com
©2018 American Changer
Manual Ticket Dispenser 022018
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Table of Contents
Summary of Contents for American Changer AC107
- Page 1 American Changer Ticket Dispenser Series Installation, Operation, and Service Manual Changing the Industry℠ Models: AC107, AC110, AC111, AC115, and AC125 Installers & Service Technicians Read and understand the instructions detailed in this manual. Owners & Operators Keep this manual in a safe place to provide to any service technicians working on this machine.
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Page 3: Table Of Contents
3.3 – Out-of-Service Conditions & Error Codes (AC107 & AC110)……………………………………………………… 3.4 – Programming Menu (AC107 & AC110)……………………………………………………………………………………… 3.5 – Remote Loading Software to the Flex-2 Board (AC107 & AC110)…………………………………………….. 3.6 – Functional Description (AC111, AC115, & AC125)…………………………………………………………………….. 3.7 – Out-of-Service Conditions & Error Codes (AC111, AC115, & AC125)…………………………………………. -
Page 4: Section 1 - Product Overview
*Note: Specifications stated herein may vary without notice. Capacities are approximations and may vary. 1.2 – Warranty Information PLEASE REFERENCE SECTION 4.4 ON PAGES 31 AND 32 FOR AMERICAN CHANGER’S DETAILED LIMITED WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE: Ticket Dispenser(s), Displays, and Logic Board(s) These items are warranted for one year from date of purchase. -
Page 5: Machine Safety
Section 1.3 – Machine Safety Your safety and the safety of others are very important to American Changer. We have provided important safety messages in this manual and on your machine. Always read and obey all safety messages. This is a safety alert symbol. - Page 6 SAVE THESE INSTRUCTIONS American Changer does not guarantee machines (products) or services to be 100% secure against criminal attempts. All machines (products) and services are to be used in accordance with business best practices and the owner’s or operator’s best judgement.
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Page 7: Section 2 - Setup & Installation
“ON.” The rocker switch has an “I” and “O” printed on it. When the “I” is pressed down, the changer is “ON.” If the machine does not function properly please contact American Changer’s Technical Support Department at service@americanchanger.com... -
Page 8: Mounting Instructions
2.2 – Mounting Instructions This machine must be installed in accordance with local codes. If you are unsure in any way what your local codes are or unsure of anything in the following steps, please hire a licensed professional to mount your machine. - Page 9 Installation is completed. Proceed to the “Programming the Changer” section The proper performance of your American Changer machine is directly related to the quality of the power it is supplied. AC power fluctuations, including blackouts, brownouts, over voltages, sags, surges, and spikes may cause the machine to miss pay.
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Page 10: Section 3 - Operational Overview
The ticket dispenser is a pulse device that interfaces through the use of a proprietary adaptor board. The AC107 and AC110 use the Benchmark Intelli-Triple ticket dispenser. All other ticket dispensing model machines use the Deltronic Labs Inc. DL 1275 ticket dispenser. - Page 11 Loading the tickets into the DL 1275 ticket dispenser Note: It is not necessary to detach the ticket Locating Ticket Router dispenser from the door (AC111) or cabinet Spring (AC115/125) in order to load tickets. 1. If there are tickets remaining in the dispenser, remove them before proceeding, and empty the ticket bin.
- Page 12 (located in rear of hopper) Motor I/O Board and External LCD Display – Used in the AC107 and AC110 The I/O board allows the main board to interface with the LCD display and displays the packages to the customer. The LCD display is located behind the I/O board pictured below.
- Page 13 Flex-2 Main Logic Board – Used in the AC107 and AC110 Hopper Printer Coin Hopper Adaptor Board I/O Board Magtek Credit Card Bill Reader Validator Nayax Credit Card System 24VDC Power SD Card Select Switch for On/Off Input accessing the...
- Page 14 12 Key Keypad – Used in the AC107 and AC110 The machine uses a 12 key keypad for entering information into the programming menu. It is located inside of the machine. Universal Main Logic Board – Used in the AC111, AC115, and AC125...
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Page 15: Functional Description (Ac107 & Ac110)
This machine dispenses tickets and coins as change. 2. Payment The machine accepts payment in the form of cash or credit. 3.3 – Out-of-Service Conditions & Error Codes for the AC107 and AC110 System Below are conditions that will cause the machine to go into an Failures “Out-of-Service”... - Page 16 No Comm. The Flex-2 main logic board is unable to communicate with the coin hopper. The hopper may be disconnected, have a damaged harness, or may need to be repaired or replaced. High The hopper motor exceeded its maximum threshold for Current current.
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Page 17: Programming Menu (Ac107 & Ac110)
The Flex-2 main logic board is unable to communicate with the coin acceptor. 3.4 – Programming Menu for the AC107 and AC110 To enter the programming menu, begin by pressing the “Select Switch” on the Flex-2 main logic board. Pressing the select switch will bring the display to show “Enter Access Code.”... - Page 18 Menu 01 – Print Help Menu A list of the menus and their corresponding numbers is printed by the external printer. Menu 02 – System Info The payout information and configuration settings are printed by the external printer. Aside from those, the following information is also included in the System Info printout: Software Revision Valid1 Status...
- Page 19 Menu 10 – System Disable Puts the machine in an “Out-of-Service” mode if any of the selected devices go offline. Ticket 1 Hopper 1 Hopper 2 (Not Used) Hopper 3 (Not Used) Menu 11 – Promo-Token Payout Enter the # of items paid for each promotional token. Menu 12 –...
- Page 20 Menu 22 – Location Name Enter location name to print on credit card receipts. Menu 23 – Printer Options Credit Card and Cash receipt printing options: Always, Never, or Prompt. Receipt length options: Long or Short. Cut options: Full or Partial. Menu 24 –...
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Page 21: Remote Loading Software To The Flex-2 Board (Ac107 & Ac110)
3.5 – Remote Loading Software to the Flex-2 Board for the AC107 and AC110 1. What you need 1.1 Windows XP, or later pc with MicroSD port or USB to MicroSD card reader 1.2 MicroSD card (comes installed in the Flex-2 main logic board) 2. -
Page 22: Functional Description (Ac111, Ac115, & Ac125)
3.6 – Functional Description for the AC111, AC115 and AC125 1. Dispense This machine dispenses tickets and coins as change. 2. Payment The machine accepts payment in the form of cash only. 3.7 – Out-of-Service Conditions & Error Codes for the AC111, AC115 and AC125 System Below are conditions that will cause the machine to go into an... -
Page 23: Programming Menu (Ac111, Ac115, & Ac125)
Validat. A bill or debris is jammed in the validator bill path. Check bill Jammed path for a jammed bill or debris. Repair or replace the bill validator. Validat. The cashbox is not installed on the bill validator. Ensure the Cashbox bill box is properly installed on the bill validator. - Page 24 Bills Accept – This menu controls which bills are accepted and rejected by the bill validator. To accept a bill set the denomination option to “Y”. To reject a bill set the denomination option to “N”. Security – This menu controls how strict the bill validator is at reading the bills. Note: AC111/115/125 series Ticket Dispensers do not have the ability to make change, so keep this in mind when selecting which bill denominations will be accepted.
- Page 25 EXAMPLE #2: To dispense $7.00 tickets with NO bonuses, i.e. $7 for 1 ticket, $14 for 2 tickets, $21 for 3 tickets, etc., make the following settings: Ticket =$7.00 $10 = 000 ($1, $2, and $5 do not appear) $20 = 000 For these settings, when a $20 bill is inserted, two tickets will be paid out.
- Page 26 ANTI-STRINGING PROTECTION String – Configures the settings that help against “Stringing”. Select ‘String,’ and then choose either (Y) to enable stringing protection, or (N) to disable it. If Yes is chosen, there is a series of three settings that will follow, explained next, that together control the behavior of the changer with regard to stringing. Max $ –...
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Page 27: Section 4 - Maintenance
Section 4 – Maintenance DISCCONECT ALL ELECTRICAL POWER TO THE MACHINE BEFORE SERVICING. 4.1 – Ticket Dispenser Maintenance Using a cotton swab and isopropyl alcohol (rubbing alcohol), thoroughly clean the rollers. Using a small piece of cloth, dampened with isopropyl alcohol, wipe all metal surfaces on the interior of the unit. -
Page 28: Banknote Validator Maintenance
4.2 – Banknote Validator Maintenance Pyramid Acceptors Apex Model The Apex Series note acceptor is relatively maintenance free. An occasional cleaning is all that is needed to keep the acceptor in top operation. Please Visit the “service” section of the pyramidacceptos.com website to view videos explaining how install, clean, program, and troubleshoot the Apex bill acceptor. - Page 29 Crane Payment Innovations (CPI) AE 2600 Series You can clean the note acceptor while it is still mounted in the machine 1. Remove power from the machine. 2. Unlatch the magazine by pushing the yellow latch (located on the top of the unit) toward the front of the unit.
- Page 30 Astro Systems GBA ST1-C Cleaning the Validator Note Path Equipment Required Cotton swab or lint-free cloth. Cleaning solution - a mix of water and up to 50% Iso-Propyl Alcohol (IPA) is recommended. DO NOT use more than 50% IPA. NEVER use solvent-based cleaning agents, such as Amberclens, pure alcohol, petrol, methylated spirit or white spirit on this product as the unit will be severely damaged.
- Page 31 Clearing a Note Jam 1. Ensure the power supply to the GBA ST1C unit is switched OFF. 2. Remove the Cassette. 3. Lift up the purple Access Latch on the back of the Bottom Sensor Assembly, and gently slide the module out of the Channel Assembly. 4.
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Page 32: Coin Hopper Maintenance
4.3 – Coin Hopper Maintenance Removal of the Electronics and Opto Sensor Board All the electronics and sensors are placed on one board located behind the exit door at the side of the hopper. Slide the yellow button to the opposite position and remove the exit door where the electronics are mounted. -
Page 33: Warranty Terms And Conditions
LIMITED WARRANTY AND EXCLUSIVE REMEDIES – The goods delivered hereunder are subject to the terms of American Changer Corporation’s (Seller or Seller’s) Limited Warranty provided with the deliverable, or if there is no such warranty, the terms set forth herein. In the event of any inconsistency between the written warranty provided with deliverable, and the description of the warranty set forth herein, the written warranty shall govern. - Page 34 CREDIT CARD AND/OR DEBIT CARD NUMBERS, PERSONAL IDENTIFICATION NUMBERS, PERSONAL PASSWORDS OR PASSCODES, OR OTHER SIMILAR PERSONAL INFORMATION OF THE USER OF THE GOODS. IN NO EVENT SHALL AMERICAN CHANGER BE LIABLE TO BUYER UNDER THIS WARRANTY FOR AN AMOUNT WHICH EXCEEDS THE PURCHASE PRICE OF THE GOODS.
- Page 35 Email Address: ____________________________________ Note: The purpose of this form is to enter your information in our customer database. This information will not be shared with anyone outside of American Changer Corp. It will be used to inform you of equipment upgrade...
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