TROUBLESHOOTING GUIDE
Follow the troubleshooting tips below. If troubleshooting techniques fail, bring
ballast back to your place of purchase to request warranty service.
POSSIBLE CAUSES CORRECTIVE MAINTENANCE
LAMP LOOSE
Make sure that the lamp is fully inserted into the sockets and that the
IN SOCKETS
sockets are in the closed position.
INCORRECT
Make sure you are using the correct input voltage with ballast. If using
VOLTAGE
incorrect voltage, disconnect the ballast from the power source immediately.
DEFECTIVE
Examine wiring to ensure it agrees with wiring diagrams on ballast label.
OR IMPROPER
Check connections to see that they are secure. If wiring a 240V ballast,
WIRING
DO NOT use a neutral. The correct wiring is two hot wires and a ground.
POOR ELECTRICAL
Check wiring and lamp contact with socket. Make sure the lamp cord is
CONNECTIONS
firmly seated in output receptacle.
INCORRECT
Verify that you are using a 1000 W double ended lamp. Lamps manufactured
LAMP
according to European or Asian specifications will not provide consistent performance.
LAMP
Investigate possibility of outer bulb damage.
DAMAGE
Look for broken tubes or loose metal parts. Replace lamp.
RETURNING UNITS Please contact your retail store for returns.
WARRANTY This unit, when properly used will provide you with years of service. It is
covered under a 3 year warranty. This warranty will be voided if the unit is misused, abused
or altered. Warranty repair or replacement will be at the sole discretion of the manufacturer.
Defective units need to be returned to the place of purchase with proof of purchase/receipt.
This warranty is expressly in lieu of all other warranties, expressed or implied, including the
warranties of merchantability and fitness for use and of all other obligations or liabilities on
the part of the seller. This warranty shall not apply to this product or any part thereof which has
been damaged by accident, abuse, misuse, modification, negligence, alteration or misapplication.
Manufacturer makes no warranty whatsoever in respect to accessories or parts not supplied by
manufacturer. This warranty shall apply only to the United States, including Alaska, Hawaii and
territories of the United States and Canada. This warranty does not cover labor materials, travel
time, equipment, etc. to de-install any lighting fixtures or other equipment.
Part 18 compliance
Advisory statement
The interference potential
of the device or system
Maintenance of the system
Simple measures that can be taken
by the user to correct interference
This product contains delicate electronic components. This means that if it is placed near an ob-
ject that transmits radio signals, it could cause interference. This could be, for example, mobile
telephones, walkie talkies, CB radios, remote controls and microwaves. If interference occurs,
move such objects away from the appliance.
Sun System One DE 600/750/825/1000/Turbo Charge 120/240 Volt:
FCC#: 2AEHV902238
Compliant with both FCC Article 18 Part A (governs commercial use) and FCC Article 18 Part B
(governs residential use) as tested by an independent US testing lab in a true as used configuration.
In our case, Northwest EMC or ElectroMagnetic Investigations, Hillsboro OR.
This device complies with Part 18 of the FCC Rules.
This product may cause interference to radio equipment and
should not be installed near maritime safety communications
equipment or other critical navigation or communication
equipment operating between 0.45-30 MHz.
The interference potential of the device or system is the
operating frequency; 110 kHz.
Unplug the unit, wait 30 seconds, and plug the unit back in.
Move the unit away from any radio device.
1000 WATT DE BALLAST WITH SELF-DIAGNOSTICS
Installation/Operating Instructions
Sun System One DE:
902238 - 1000 WATT 120/240
READ THESE INSTRUCTIONS BEFORE FIRING UP YOUR BALLAST
KEEP ORIGINAL PACKAGING— all returns need to be in the original packaging
in order to avoid product damage during shipping. Any damage to products not in
their original packaging will not be covered under warranty.
SAFETY FIRST! Failure to observe the following safety warnings may result in
serious injury. In addition, failure to observe these safety warnings will result in a
waiver of all liabilities and will void all warranties.
WARNING
If the exterior of the lamp is damaged, replace lamp immediately.
When re-lamping, make sure lamp has time to cool before touching.
Make sure reflector sockets are in the closed position—properly securing
the lamp.
Make sure power cord and lamp cord are connected properly.
Disconnect power before re-lamping.
DO NOT hang by power or lamp cord.
DO NOT make contact with the interior of the socket while power is on.
DO NOT operate light systems in wet locations.
D O NOT plug system into supply voltage other than what is designated on ballast.
D O NOT attempt to rewire or reconfigure your system, it will void warranty and
could cause serious safety hazards (i.e. power cord, lamp cord, lamp socket or ballast).
Keep away from children.
®
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