Samsung SGH-Z107 User Manual page 66

Samsung Z107 UK D6.qxd 11/24/04 11:16
reference
4.1.1 normal wear and tear or deterioration,
depreciation, rusting or oxidisation,
atmospheric or climatic conditions or other
gradually operating cause;
4.1.2 confiscation or detention;
4.1.3 improper maintenance, repair or modification;
4.1.4 defective materials or workmanship covered by
the manufacturer's warranty;
4.1.5 breakdown of or interruption to the network
service;
4.1.6 loss of use or consequential loss of any kind;
4.1.7 cosmetic damage which does not impair the
normal functions of the phone;
4.1.8 loss of or theft of items left unattended in a
public place;
4.1.9 theft of items from an unattended vehicle
unless the item was in a locked boot or locked
glove compartment and the vehicle itself was
securely locked;
4.1.10 any wilful act, neglect or failure to take
reasonable care by you or any authorised user
or any wilful act or neglect carried out at
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the direction or instigation of you or any
authorised user;
4.1.11 disregard of manufacturer's and/or operating
instructions;
4.1.12 damage resulting from pressure waves caused
by aircraft or other aerial devices travelling at
sonic or supersonic speeds;
4.1.13 war and hostilities;
4.1.14 loss, destruction or damage in Northern Ireland
due to civil commotion unlawful or wanton act
committed maliciously in connection with any
unlawful association;
4.1.15 radioactive contamination;
4.1.16 loss or theft of a phone from temporary
premises is covered only where there is
evidence of forcible and violent entry or exit.
4.2 A replacement or repair will not be provided if:
4.2.1 Orange has reason to believe you have made
a fraudulent claim;
4.2.2 you do not make reasonable efforts to recover
any lost or stolen items;
4.2.3 the phone is not registered and connected to
the Orange network in your name;
4.2.4 at the time of loss, theft or damage the phone
was not being used or in the possession of you
or an authorised user.
5 premium payment
Insurance cover will cease if any premium is not paid on
the due date unless such delay is due to a processing error
by any clearing bank or similar. Your phone will not be
replaced or repaired if any sum is due by you to Orange.
6 general
6.1 It is a condition of this policy that the replacement of
any phone will only be made with an Orange product.
Wherever possible, reasonable efforts will be made to
ensure that the replacement phone is of the same or
similar specification.
6.2 Replacement phones may be supplied from
refurbished stock that have been tested and are fully
functional.
reference
6.3 In the event of a claim you are only entitled to repair
or replacement (at the option of Orange) of your
phone. There is no entitlement to any monetary
settlement under the terms of the Orange Care
Insurance policy.
6.4 The Insurance period will be unaffected by the
replacement of your phone and will continue to apply
from the date the Insurance first came into force.
6.5 Should you find a phone that you have reported lost
or stolen before you have received a replacement, you
must report this to Orange immediately so that the
delivery of the replacement can be cancelled. If you
fail to do so we reserve the right to impose a charge
for any attempt to deliver the replacement.
6.6 When a replacement phone has been supplied due to
accidental or malicious damage the original phone
must be returned to Orange.
6.7 When a replacement phone has been supplied
because of loss or theft, if the original phone is
subsequently recovered it must be returned to Orange
as it is the property of the insurer.
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