GDS Compuprint 6214 User Manual
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GDS Compuprint 6214 User Manual

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User Manual
MAN10xxx-01

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Summary of Contents for GDS Compuprint 6214

  • Page 1 User Manual MAN10xxx-01...
  • Page 3 User Manual 6214 CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and QLabel with Super Wizard CD Printer Setting and Control Operation Panel...

  • Page 4: Fcc Compliance Statement For American Users

    User Manual 6214 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Safety Instructions

    User Manual 6214 SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. 4.

  • Page 6: Barcode Printer

    User Manual 6214 Barcode Printer Box Content Please check that all of the following items are included with your printer: Compuprint 6214 Barcode Printer  Label Stock USB Cable Compuprint 6214 Quick    Guide Ribbon Module Empty Ribbon Power Adapter &...

  • Page 7: Getting To Know Your Printer

    User Manual 6214 Getting To Know Your Printer Device Overview Front View Rear View MAN10xxx-01...
  • Page 8 User Manual 6214 Bottom View Notice **** Cut-outs are not intended for wall-mount use. MAN10xxx-01...
  • Page 9 User Manual 6214 The Internal View of Printer MAN10xxx-01...
  • Page 10 User Manual 6214 The Printing Mechanism MAN10xxx-01...

  • Page 11: Printer Setup

    User Manual 6214 Printer Setup Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface. Open the printer cover by pulling the release catches on both sides of the printer and lift the printer cover. MAN10xxx-01...

  • Page 12: Loading The Ribbon

    User Manual 6214 Loading the Ribbon A New Ribbon Module Installation Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core for 2 to 3 circles.
  • Page 13 User Manual 6214 Load the Ribbon on the Printer For Ribbon Supply Module Place the ribbon supply module into the printing mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub. MAN10xxx-01...
  • Page 14 User Manual 6214 Unlock the release catch to close the printer cover. Push the release catch forward to unlock it. The ribbon supply module loading is completed. Load the Ribbon on the Printer For Ribbon Rewind Module MAN10xxx-01...
  • Page 15 User Manual 6214 Open the cover of ribbon rewind mechanism. Place the ribbon rewind module into the ribbon rewind mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub.
  • Page 16 User Manual 6214 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles. Close the cover of ribbon rewind mechanism. The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly.
  • Page 17 User Manual 6214 Loading the Label Roll Module Load the Label Stock on the Printer Unlock the ribbon catch and pull to open the label guide plate. Place the label stock on label supply hubs. Make sure the label stock is aligned to both hubs. Adjust the label guide plates to fix the label width.
  • Page 18 User Manual 6214 Feed the Label through the label guides. The label guides will help to prevent the label swaying. Unlock the release catch to close the printer cover. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now. Notice Please keeps the rack gear clean to ensure the smoothness of label holder.

  • Page 19: Connecting The Printer To The Host Computer

    User Manual 6214 Connecting the Printer to the Host Computer Please make sure that the printer is switched off. Connect the power cord to the AC adapter. Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.
  • Page 20 User Manual 6214 Connect the USB/serial cable to the printer and host computer. Pressing the power button. The LED indicator should now lights up. MAN10xxx-01...
  • Page 21 User Manual 6214 Installing Printer Driver and QLabel with Super Wizard CD Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”.
  • Page 22 User Manual 6214 As the printer driver and QLabel are installing, a screen will display a progress bar. Once the installation is complete, you can start to make and print labels with QLabel or through the printer driver. As the optional steps, you can also print a test label or register your printer during the “Standard Installation”...

  • Page 23: Installing Printer Driver Directly From Cd Folder

    User Manual 6214 Installing Printer Driver Directly from CD Folder Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. Follow the instructions on the screen.
  • Page 24 User Manual 6214 As the printer driver and QLabel are installing, a screen will display a progress bar. Enter a printer name and assign the appropriate rights. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish"...
  • Page 25 User Manual 6214 Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. MAN10xxx-01...

  • Page 26: Printer Setting And Control

    User Manual 6214 Printer Setting and Control Operation Panel Operation Panel Introduction POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen. When printer is turned on, keep pressing the POWER button for 3 second will turn the printer off.

  • Page 27: Getting Started

    User Manual 6214 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Please keep pressing ►button and wait for the timer to be filled, then the LCD INTERFACE will enter into the MENU for SETTING MODE.
  • Page 28 User Manual 6214 Operations on Setting Page On MENU, press ► o r ◄ button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. On SETTING PAGES press ►...
  • Page 29 User Manual 6214 On SETTING VALUE PAGES, press ▲ o r ▼  b utton to change the setting values. Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value.
  • Page 30 User Manual 6214 Exit from Current Page to Ready Status The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow. On SETTING VALUE PAGES, press ◄ button will go back to the upper level screen. On SETTING VALUE PAGES, press ▲...
  • Page 31 User Manual 6214 On Main PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status. MAN10xxx-01...

  • Page 32: Lan Setting

    User Manual 6214 3.3 LAN Setting Operations on Setting Page On MAIN PAGE press ► or ◄ button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. On LAN Setting PAGE press ►...
  • Page 33 User Manual 6214 The default of DHCP is Disable. Press ▲ or ▼ button to change the setting values. Press FEED button twice to save the setting. MAN10xxx-01...

  • Page 34: Lcd Password

    User Manual 6214 3.4 LCD Password Operations on Setting Page On MAIN PAGE, press ► or ◄ button to move the cursor and select the functions. Seclect a designated function and press FEED button, you will enter the SETTING PAGE for the function. The default of LCD Setting is Disable.
  • Page 35 User Manual 6214 Press FEED button twice to save the setting MAN10xxx-01...
  • Page 36 User Manual 6214 3.5 LCD Interface Function Main Page MAN10xxx-01...
  • Page 37 User Manual 6214 Setting Items in Setting Mode MAN10xxx-01...
  • Page 38 User Manual 6214 MAN10xxx-01...
  • Page 39 User Manual 6214 Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print on this “Ready“ status. If there is any printers error, the LCD screen will display the error screen to show the type of error. You can fix the error according the notice.
  • Page 40 User Manual 6214 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.
  • Page 41 User Manual 6214 Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.

  • Page 42: Error Alerts

    User Manual 6214 3.7 Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. Operation Panel Status Type...
  • Page 43 User Manual 6214 Operation Panel Status Type Beeps Description Solution The memory is full. The printer Delete unnecessary data or install prints the message additional memory. "File System full". Unable to find file. The Use the "~X4" command to print printer all files.
  • Page 44 User Manual 6214 3.6 USB Host Definition : USB Host port supports either device USB memory stick, keyboard or scanner. Purpose  USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading.

  • Page 45: Usb Keyboard

    User Manual 6214 USB Keyboard  When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation.

  • Page 46: Netsetting For Ethernet

    User Manual 6214 NetSetting for Ethernet 4.1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.

  • Page 47: The Interface Of Netsetting

    User Manual 6214 4.2 The Interface of NetSetting Click the NetSetting icon to start the program; you will see the start page as below. The start page will display basic information of connected printer and your PC. Click the magnifier icon to search the printers which are connected via Ethernet port in you network environment.
  • Page 48 User Manual 6214 IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 49 User Manual 6214 Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 50 User Manual 6214 Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 51 User Manual 6214 Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. MAN10xxx-01...
  • Page 52 User Manual 6214 User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window.
  • Page 53 User Manual 6214 Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware”...
  • Page 54 User Manual 6214 5 Accessories Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover and the printing mechanism : Open the printer cover by pulling the release catches on both sides of the printer and lift the cover.
  • Page 55 User Manual 6214 4. Remove the platen : Lift up the release clips on both sides of the platen to release and pull upward the platen. 5. Ribbon loading : Please see the Section 2.2 for further information about Loading the Ribbon. 6.

  • Page 56: Installing The Label Dispenser

    User Manual 6214 5.2 Installing the Label Dispenser The Overview of the Label Dispenser Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser. Installing the Label Dispenser 1. Pass the connection cable through the slot of the printer. Notice **** A label liner thickness of 0.006 mm ±...
  • Page 57 User Manual 6214 2. Place label dispenser to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. MAN10xxx-01...
  • Page 58 User Manual 6214 Open the cover on the bottom of printer. 6. Plug the connector for the label dispenser to the jack. 7. Close the cover of the module connection jacks. Notice ****The printer must be switched off when plugging the connector, or the motherboard may be destroyed! ****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
  • Page 59 User Manual 6214 Loading Label Roll with the Label Dispenser Module 1. Remove the first label from the label stock. 2. Feed the Label stock through the label guides. And pull the label liner through the platen and the steel of the label dispenser. Notice ****Labels should be at least 25 mm high.
  • Page 60 User Manual 6214 3. The feeding path of label and liner should be as shown in below graphic. 4.Close the label dispenser and printer cover. The installation is completed now. MAN10xxx-01...
  • Page 61 User Manual 6214 5. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. Notice **** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer will then continue to print next label..

  • Page 62: Installing The Cutter

    User Manual 6214 5.3 Installing the Cutter The Overview of the Cutter Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter. Installing the Cutter 1. Pass the connection cable through the slot of the printer. Notice ****Labels should be at least 25 mm high.
  • Page 63 User Manual 6214 2. Place the cutter to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. MAN10xxx-01...
  • Page 64 User Manual 6214 5. Open the cover on the bottom of printer. 6. Plug the connector for the cutter to the jack. 7. Close the cover of the module connection jacks. Notice ****The printer must be switched off, or the motherboard may be destroyed! ****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
  • Page 65 User Manual 6214 Installing the Label Roll Module on the Printer 1. Pass the labels through the guides and the cutter. 2.Close the top cover and printing mechanism. To finish, press the FEED button to set the label position. Notice ****We advise against using inside wound label stock.

  • Page 66: Maintenance And Adjustment

    User Manual 6214 6 Maintenance and Adjustment 6.1 Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.

  • Page 67: Troubleshooting

    User Manual 6214 6.2 Troubleshooting Problem Solution The printer is switched on but the LED ♦ Check the power supply. does not light up. Please see the Section 2.4 The LED lights up red and printing is ♦ Check the software settings (driver settings) or interrupted.
  • Page 68 User Manual 6214 APPENDIX PRODUCT SPECIFICATIONS Model 6214 Print Method Thermal Transfer / Direct Thermal 203 dpi (8 dots/mm) Resolution Print Speed Up to 7 IPS (177 mm/s) Print Width 4.25” (108 mm) Print Length Min. 0.16” (4 mm)** ; Max. 68” (1727 mm) Processor 32 Bit RISC CPU Flash...
  • Page 69 User Manual 6214 PRODUCT SPECIFICATIONS Model 6214 Real Time Clock Standard Power Auto Switching 100-240VAC, 50-60Hz Operation Temperature 41°F to 104°F(5°C to 40°C) Environment Storage Temperature -4°F to 122°F (-20°C to 50°C) Operation 30-85%, non-condensing Humidity Storage 10-90%, non-condensing Agency Approvals CE(EMC), FCC Class A, CB and CCC, cUL 11.0”(280mm) Length...
  • Page 70 User Manual 6214 INTERFACE Pinout Description  Connector Type : Type B Pin NO. Function VBUS Pinout Description  Serial Port Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing (9-pin to 9-pin) DB9 Socket DB9 Plug 1_____________________________1...

  • Page 71: File Manipulation When Using Usb Stick

    User Manual 6214 FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.

  • Page 72: Bluetooth Module

    User Manual 6214 Bluetooth Module 1.1 Install Bluetooth Module Getting Started Follow the indicator to insert the module. Push the module to the end of the slot. The Installation Line on Bluetooth Module must right along with the edge of mainboard. Otherwise, it might cause signal error.
  • Page 73 User Manual 6214 1.2 Work with Bluetooth Keyboard (Logitech K810) After install Bluetooth Module, the Bluetooth icon will be appear on LCD display. Connect printer and Bluetooth keyboard Turn on the switch and push the Connect Button. The indicators are flashing and can be detected by Bluetooth. Notice **** Different operation with different Bluetooth keyboard.
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  • Page 77: Setting And Control For Operation Panel

    User Manual 6214 1.3 Setting and Control for Operation Panel Functions Enable Clear Bind Disable Enable Make Device Visible Disable Bluetooth Setting Enable Disable PIN Code 0000 Search Devices MAN10xxx-01...
  • Page 78 User Manual 6214 1.4 Functions Descriptions The default of Clear Bind is Disable. When enable this function, it will clear up the saved connection of Bluetooth device then come back to Disable. Enable: Printer can be detected by Bluetooth device. Disable: Printer cannot be detected by Bluetooth device.
  • Page 80 COMPUPRINT s.r.l. Via Lombardore, 282 10040 Leinì (TO) ITALY SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. This manual refers to various company and products by their trade names. In most of the cases, these designations are claimed as trademarks or registered tramarkers by their respective companies.

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