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WARNING: The following may cause severe damage to pump and will void warranty:
•
Using an extension cord
•
Cutting off the ground pin or using an adapter fitting
•
Working on pump or switch while plugged in
•
Removing motor housing, unscrewing impeller or otherwise removing impeller seal
•
Pumping chemicals or corrosive liquids, including chorinated or salt water
•
Pumping gasoline or other flammable liquids
•
Piping: Plastic PVC pipe, drain hose, galvaniz
free of all foreign matter to prevent clogging. Use thread compound on all threaded joints unless specified otherwise.
Be sure to seal the thread connection with tape seal when you are using the pipe fitting to connect the flange.
Replacement Parts
TM9500/ TM13500
Troubleshooting
Problem
Pump hums
Pump runs but does
not deliver water
Pump runs but
delivers only a small
amount of water
Fuse blows or circuit
breaker trips when
pump starts
Motor runs for a short
time, then stops
Each year we receive numerous pumps back that simply have a small stone lodged in the impellar, are plugged from lack of cleaning or do not work due
to low voltage caused by an overloaded circuit. These are not warranty items. Please take the time to verify your problem is actually a defective pump
before returning. EasyPro will pay postage to return pump to you provided it is a warranty issue. If you send a pump in for warranty and it checks out
fine — you will also be responsible for the cost of return postage.
TM17500
• Line circuit breaker is off, or fuse is burned or loose.
• Water level in sump has not reached turn-on level as indicated in installation drawing on the carton.
• Pump cord is not making contact in receptacle.
• Float (optional) is stuck. It should operate freely in basin.
• If all of the above are OK and then the motor should operate.
• Check valve (optional) is installed backwards (not included with pump), arrow on valve should point in direction of flow.
• Discharge shut-off valve (if used) may be closed.
• Impeller or volute openings are fully or partially clogged, remove pump and clean.
• Pump is air-locked, start and stop several times by plugging and unplugging cord, check for clogged vent hole in pump
case.
• Inlet holes in pump base are clogged, remove pump and clean the openings.
• Vertical pumping distance is too high or the pipe size is too small, reduce vertical distance or increase the pipe size fittings.
• Pump is air-locked, start and stop several times by plugging and unplugging cord, check for clogged vent hole in pump
case.
• Vertical pumping distance is too high or pipe size is too small, reduce vertical distance or increase the pipe size.
• Inlet holes in pump base are clogged, remove pump and clean the openings.
• Impeller or volute openings are fully or partially clogged, remove pump and clean.
• Pump impeller is partially clogged with debris, causing motor to run slow and overload, remove pump and clean.
• Pump impeller is partially clogged with debris causing motor to run slow and overload, remove pump and clean.
• Motor stator may be defective.
• Fuse size or circuit breaker may be too small (must be 15 amps).
• Impeller or volute opening are fully or partially clogged, remove pump and clean.
• Inlet holes in pump base are clogged, remove pump and clean the openings.
• Pump impeller is partially clogged with debris causing motor to run slow and overload, remove pump and clean.
• Motor stator may be defective.
ed steel or copper pipe may all be used. All piping must be clean and
No.
01
02 Upper Bearing Cover
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
Possible Causes
Description
Material
Motor Cap
FC200
FC200
Motor Housing
SUS304
Rotor
SUS410
Stator
C60
Seal Cover
FC200
Oil Seal Cover
FC200
Pump Casing
FC200
Impeller
FC200
SUS
Strainer
(for TM9500/TM13500)
FCD45
(for TM17500)
Flange
FC200
Upper Bearing
Lower Bearing
Mech. Seal
SIC/SIC+CA/CE
Oil Seal
NBR
Shaft Sleeve
SUS
Handle
NBR+SUS
Power Cord
Q'ty
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
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