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v1.02
© SoloProtect Ltd, 2019 v1.02

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Summary of Contents for soloprotect ID Pro

  • Page 1 Start Guide v1.02 © SoloProtect Ltd, 2019 v1.02...
  • Page 2: Table Of Contents

    5.6 Incapacitation Alarm..................14 What’s Included?.....................2 5.7 Closing your Red Alert or Incapacitation Alarm..........16 SoloProtect ID Pro Layout and Key Functions..........3 Location....................16 3.1 Key Functions....................3 5.9 Risk Messaging....................18 Initial Set Up and Care and Maintenance............5 5.10 Settings......................19 4.1 Initial Set Up....................5 How to Use your SoloProtect ID Pro...............8 5.1 Charging & Powering your Device..............8 5.2 Powering your SoloProtect ID Pro on and off..........9 5.3 Alerts and Alarms...................10 5.4 Amber Alert ....................11 5.5 Red Alert......................12 SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019...
  • Page 3: Introduction: About Soloprotect Id Pro

    1. Introduction: About SoloProtect ID Pro SoloProtect ID Pro is the first dedicated lone worker device to support Video Verification, Indoor Location, and Risk Messaging (automatic or manually delivered notifications directed to a user’s device). The SoloProtect ID Pro is specifically designed as an identity card holder which is easy to use and discreet to wear.
  • Page 4: What's Included

    Rip-Plug Lanyard attachment 10:30 2645 3874 6530 K. Roberts Lapel clip Insert (bung) for use in either landscape or portrait clip attachment that isn’t used 2645 3874 6530 K. Roberts SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019...
  • Page 5: Soloprotect Id Pro Layout And Key Functions

    Body Worn This function allows you to check status of the Battery, Signal, GNSS (Global Navigation Video Camera Satellite System), Wifi, and Bluetooth on your SoloProtect ID Pro and can be done at any time throughout your working day. Power Button 60mm...
  • Page 6 The Risk Messaging functionality on SoloProtect ID Pro allows a lone worker to be notified of useful or pertinent information based on their location. The function can be enabled automatically by pre-defined message settings which are linked to the breaching of a Geofence. For SoloProtect customers, this is driven by a pre-defined schedule in SoloProtect Insights to reflect a worker’s calendar or delivered directly by a lone worker’s manager –...
  • Page 7: Initial Set Up And Care And Maintenance

    Initial Set Up Attaching a Lanyard or Lapel Clip The SoloProtect ID Pro can be worn on a lanyard or lapel clip by attaching to the rip-plug in the device (the rip plug itself is supplied with the device). The rip-plug location will facilitate wear in either Portrait or Landscape orientation. Your employer has pre-determined the orientation of your device at specification stage.
  • Page 8 SoloProtect ID Pro in landscape orientation: Initial Charge of your SoloProtect ID Pro Your SoloProtect ID Pro must be fully charged before you attempt to use it; this conditions the battery fully. We recommend leaving the device on charge for a minimum of 2-3 hours the first time you charge it, and that it is only charged using the SoloProtect supplied charger.
  • Page 9 Cleaning Impact Damage Use a damp cloth (not wet) to remove any dirt from your SoloProtect ID Pro. Be very SoloProtect ID Pro is made from a tough ABS plastic case. It is designed to resist a careful not to allow water into the unit.
  • Page 10: How To Use Your Soloprotect Id Pro

    We recommend leaving the device on charge for a minimum of 3 hours per day or at the end of each shift using the SoloProtect supplied charger. Aside from the Incapacitation Alarm, the Alert functions on your SoloProtect ID Pro can still be used SoloProtect ID Pro is charged via a USB-Type C connection.
  • Page 11 SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019...
  • Page 12: Powering Your Soloprotect Id Pro On And Off

    Alarm Please note that the SoloProtect ID Pro has a built-in safe shutdown process Receiving Centre. whereby if the battery level reaches “critical” levels (~1%) the ID Pro device will safely power down.
  • Page 13: Alerts And Alarms

    5.3 Alerts and Alarms You can use the Device Check function on SoloProtect ID Pro to get visual feedback on several things including: Battery life: Geolocation: Mobile Signal strength : 10:30 10:30 10:30 100% 4.70m 100% SSID #1 BT #4 You can get a snapshot of your device functionality To carry out the ‘Device Check’...
  • Page 14: Amber Alert

    **When you begin an Amber Alert, the device attempts to dial to allow your voice message to be left. If the voice call cannot be connected, it will retry several times. If your call fails to connect after this process, then your SoloProtect ID Pro will let you know by giving one long vibration.
  • Page 15: Red Alert

    5.5 Red Alert On the SoloProtect ID Pro, a Red Alert is an alarm call which opens a Video and Audio connection from your device* to the SoloProtect Alarm Receiving Centre, available to a device user on a 24/7 basis. A ‘Red Alert’ can be raised several ways: Via the ‘Red Alert’ button:...
  • Page 16 If the SoloProtect ID Pro is removed forcibly from a user’s wear – specifically by pulling the ‘Rip Alarm’ plug out of the device, then a Red Alert will be triggered. SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019...
  • Page 17: Incapacitation Alarm

    Incapacitation Alarm and contact our ARC. When an Incapacitation Alarm is started, your SoloProtect ID Pro gives three short bursts of vibration to confirm the state; and then opens a voice call to the designated number and enables the microphone, so that an ARC Operator can listen to and/or record the situation.
  • Page 18 Incapacitation detection is always disabled when the unit is on charge or switched off. *Check with your Employer or your SoloProtect Account Manager as to whether you have this function enabled. SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019...
  • Page 19: Closing Your Red Alert Or Incapacitation Alarm

    Location The SoloProtect ID Pro comes equipped with multiple means by which a device user can be located should they require assistance. Each time a user initiates a Device Check, or Alert, all of this information is shared with the ARC. This means that even if one or more of these services is out of coverage, we’re still able to confirm a device user’s location with relative accuracy should they need assistance.
  • Page 20 SoloProtect ID Pro has sight of Bluetooth Beacons, and can be configured to be aligned with an existing network, or as part of a new network of beacons supplied through SoloProtect. In the event of a ‘Red Alert’ an Alarm Receiving Centre operator can utilise the nearest beacon in order to inform the best possible response for the lone worker.
  • Page 21: Risk Messaging

    Risk Messaging The SoloProtect ID Pro comes equipped with our Risk Messaging function which allows the Account Administrator(s) within your organisation to send messages to the device for any given number of reasons, but particularly where there is a potential risk to the device user’s safety.
  • Page 22: Settings

    5.10 Settings There are various adjustments that can be made to SoloProtect ID Pro from the settings page (using the symbol on page 2 on the device’s interface). These Settings are detailed below: 10:30 Brightness: Tone Volume: 10:30 10:30 10:30 10:30 In the Settings page, select the Brightness You can adjust the device’s Brightness...
  • Page 23 T: 0114 399 6000 E: info@SoloProtect.com www.SoloProtect.com...

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