PREFACE We appreciate your using Nitto Denko’s DURA PRINTER SL. The DURA PRINTER SL is a thermal transfer label printer, which prints on and makes use of proprietary labels and ribbons. This manual explains how to manage and maintain the DURA PRINTER SL, maintaining it in optimum condition for as long a period as possible.
Refer to “Cleaning the Thermal Head and Platen Roller” described in chapter 4 of the manual. ●The copyright to this manual is held and reserved by NITTO DENKO corporation. No part of diagrams or technical information may be copied or disclosed without prior written permission of NITTO DENKO corporation.
PREFACE WARRANTY LIMITATIONS ● NITTO DENKO corporation will repair or replace parts only once we acknowledge that product materials supplied by us are defective or our workmanship has been substandard, as follows: • If the design or manufacture of our product is defective, or if the product has been damaged during manufacture or transportation, we will repair or replace the relevant parts free of charge.
PREFACE ALERT SYMBOLS AND MEANINGS The alert symbols in this manual fall into the following three categories depending on the potential degree of risk and injury. Please have a thorough understanding of the meanings of these symbols as they appear in the manual itself and stickers which are found on the physical unit.
PREFACE PRECAUTIONS WHEN USING THE PRINTER This section explains safety precautions which should be observed to operate the printer safely. ▪ Be sure to install the printer on level ground and in a location where it will not be subjected to vibration. Otherwise, accurate printing cannot be guaranteed.
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PREFACE ▪ Do not modify the power receptacle or power cable. Doing so may cause a fire or electric shock. ▪ Be sure to unplug the main unit from the power outlet when installing the optional unit. ▪ When carrying the main unit, do not lift it by its top cover or arm unit.
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Doing so may cause a malfunction. ▪ Use only labels and ribbons recommended by NITTO DENKO corporation. The labels face toward the spindle. ▪ Do not store label rolls and thermal transfer ribbons in a location where the temperature and/or humidity are high.
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PREFACE ▪ Do not locate the printer in a dusty area. Dust in the unit may inhibit accurate printing. Dust and grit may not only cause a malfunction but also diminish the longevity of the printer. ▪ When cleaning, wipe the printer using a soft cloth, dampened with mild detergent and/or water.
PREFACE ABOUT THE MANUAL In this manual, each page is divided into sections, as follows: ●Procedure layout (1) Describes cautionary remarks, notes, and reference pages on the left-hand side of each page. (2) Explains a particular procedure. (3) Indicates a particular display or illustration, relating to the procedure in question.
PREFACE TABLE OF CONTENTS PREFACE ..................I IMPORTANT INFORMATION ............. II WARRANTY LIMITATIONS ............III ALERT SYMBOLS AND MEANINGS ......... IV PRECAUTIONS WHEN USING THE PRINTER ......V ABOUT THE MANUAL ............... IX TABLE OF CONTENTS .............. X Chapter 1 BEFORE OPERATION ............1-1 Names and Functions of the Components ......
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Chapter 6 DURA PRINTER SL SETTING TOOL ......6-1 Launching the DURA PRINTER SL Setting Tool .... 6-2 Information on the DURA PRINTER SL Setting Tool ..6-3 6.2.1 DURA PRINTER SL Setting Tool menu screen ..... 6-3 6.2.2 Manuals menu screen ........... 6-4 6.2.3 Installation menu screen ..........
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BEFORE OPERATION BEFORE OPERATION This chapter provides an overview of the printer. Be sure to read it carefully for a thorough understanding of how the printer operates. 1.1 Names and Functions of the Components ... 1-2 Front view ....................1-2 Rear view ....................
BEFORE OPERATION 1.1 Names and Functions of the Components This section presents the names of various components and explains their functions. Read through the following pages to familiarize yourself with the names of the components of the machine. Front view...
Neither black smoke nor toxic gas is produced during disposal via incineration. 1.2.2 Consumables Make sure to use labels and ribbons recommended by NITTO DENKO corporation. ▪ The thermal head, platen roller, and label guide are consumables. Make sure to have spare items available.
BEFORE OPERATION 1.2.3 Optional unit The following optional units are available for this unit. When you purchase an optional unit, check that all appropriate items are in the package. * The equipment does not have a print server function. Therefore, it is not possible to simultaneously print data from multiple computers.
BEFORE OPERATION 1.3 Installation Procedure This section explains how to connect cables and turn on and off the power. 1.3.1 Connecting cables Follow the procedure below to connect the printer to a computer. Be sure to install the Install the printer on a stable level surface. printer on a level surface.
BEFORE OPERATION 1.3.2 Turning on the power Press the power switch to turn on the printer. The POWER light comes on. The ONLINE light comes on after a few seconds; the printer is now online. 1.3.3 Turning off the power Press the power switch to turn Check that printing is off the printer.
BEFORE OPERATION 1.4 Installing the Thermal Transfer Ribbon This section explains the procedure for installing the thermal transfer ribbon. Press the power switch to turn Be sure to turn off the off the printer. power. Not doing so The POWER light goes off and the power may result in shuts off.
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BEFORE OPERATION Install the ribbon in the ribbon Pass the ribbon supply area and pass the front between the label end of the ribbon through the retaining roller and the thermal head. printer as shown in the illustration. Install the ribbon roll in the ribbon supply area in the same way as described in step 4 for the ribbon spindle.
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BEFORE OPERATION Close the top cover. Press the power switch to turn on the printer. The POWER and ONLINE lights come on; the printer is now online. 1-10...
BEFORE OPERATION 1.5 Installing the Label Roll 1.5.1 Installing the label roll This section explains the procedure for installing the label roll. Press the power switch to turn This unit operates with off the printer. label rolls which The POWER light goes off and the power “unwind”, that is, the shuts off.
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BEFORE OPERATION Install the label roll, positioning it If any holder pin is between the label holders on protruding toward the either side. inside, the label roll cannot be held in position. Before positioning the roll, lift the holder pin and tilt it outwards.
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BEFORE OPERATION Lock the arm unit. Lower the arm unit. Then press where it says "PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH" again to lock it. If the optional peeling unit has been installed: If the discharge port...
BEFORE OPERATION The uptake point of the label roll is located. Press the “ONLINE” button to make the printer go offline. Then press the “FEED” button several times. * Check that the labels advance smoothly. * If a label size error occurs, automatically adjust the label sensor.
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BEFORE OPERATION While pressing the “ONLINE” button, press the “FEED” button and then release both simultaneously. The ONLINE light goes off and “H” appears in the 7-segment LED of the error display area. ▼ While pressing the “ONLINE” button, press the “FEED” button and release fingers at the same time.
BEFORE OPERATION 1.5.3 Installing fan-folded paper This section explains the procedure for installing “fan-folded” paper. When this type of paper is used in the printer for the first time, the top cover must be modified. See “Modifying the top cover”, below, for information on how to do this, then install the fan-folded paper referring to the section “Installing fan-folded paper”.
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BEFORE OPERATION Cut fan-folded paper insertion Be careful to avoid notches in the top cover and cutting your fingers. remove the cuttings. Cut eight notches in the top cover using a cutting pliers; remove the cuttings. Replace the top cover. Position the mounting hooks on the rear of the top cover in their corresponding slots on the printer to secure the cover.
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BEFORE OPERATION Pull the print head locking lever toward you and then raise the arm unit. Pass the fan-folded paper from the slit in the rear of the top cover. Position the paper behind the printer in such a way that the labels will advance straight through the printer during printing.
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BEFORE OPERATION Pass the front end of the fan- Be sure to pass the folded paper through the printer labels under the roller as shown in the illustration. and then between the label sensors. If the optional simplified cutter unit has been installed: Also pass labels through the simplified cutter unit following the path shown in the...
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BEFORE OPERATION If the optional peeling unit has been installed: If the discharge port of the label backing (This step is required only if the peeling unit paper under the front has been installed.) If yours is the standard cover becomes configuration unit or is equipped with the blocked, the paper simplified cutter unit, skip this step.
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BASIC OPERATIONS BASIC OPERATIONS This chapter explains the various procedures necessary to operate the printer. 2.1 Before Starting Work ..............2-2 2.1.1 Checks before operation ........2-2 2.2 Online and Offline ..............2-3 2.2.1 Operating in online mode ........2-4 Switching to online mode ........2-4 2.2.2 Operating in offline mode ........2-5 Switching to offline mode ........2-5 Locating the uptake point of the label roll ....2-6...
BASIC OPERATIONS 2.1 Before Starting Work This section provides information on how to check the printer before operation, and on how to toggle between online and offline modes. 2.1.1 Checks before operation To ensure that the printer will always be in optimum condition, be sure to carry out the following daily checks before use.
BASIC OPERATIONS 2.2 Online and Offline When the printer is online, data can be transmitted from the computer to the printer and be printed. On the other hand, if the printer is offline, it is effectively disconnected from the computer and, consequently, data cannot be transmitted or printed.
BASIC OPERATIONS 2.2.1 Operating in online mode Turning on the power automatically brings the system online. When the printer is “online” the following procedures are possible. ■ Data transmitted from the computer to the printer can be printed. ■ The “ONLINE” button can be pressed to toggle to "offline” mode and deliberately Make sure that the printer is online interrupt printing if printing is in process.
BASIC OPERATIONS 2.2.2 Operating in offline mode When the printer is “offline”, the following procedures are possible. ■ The “ONLINE” button can be pressed to bring the printer online. If printing has been interrupted, printing resumes. ■ Press the “FEED” button to feed the labels so that the uptake point of the label roll comes front.
BASIC OPERATIONS Locating the uptake point of the label roll If label printing is interrupted, or when labels run out and need to be replaced, follow the The “FEED” button procedure below to resume printing. only operates when the printer is offline. Press the “FEED”...
Printing without first carrying out these checks may result in the printer not operating normally. When using the printer for the first time, follow the procedure below. For information on advanced setup, refer to the “DURA PRINTER SL Setting Tool” manual on the accompanying CD-ROM.
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SETUP PROCEDURE Set the DIP switches. Set each switch according to the following table. Then replace the film strip and front cover in their original positions. Switch Functions and switch positions Default This specifies the interface to be used. Select this setting when connecting the printer to a computer using an optional interface (LAN or RS-232C).
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SETUP PROCEDURE After the DIP switches have been set, replace the film strip and front cover in their original positions. Press the power switch to turn on the printer. The POWER and ONLINE lights come on; the printer is now online.
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MAINTENANCE MAINTENANCE This chapter provides information on how to clean and replace each component. 4.1 Cleaning the Thermal Head and Platen Roller ..4-2 4.2 Replacing the Thermal Head ........ 4-6 4.3 Replacing the Platen Roller ........ 4-10 4.4 Replacing the Label Guide ......... 4-13 4.5 Cleaning the Optional Unit ........
MAINTENANCE 4.1 Cleaning the Thermal Head and Platen Roller If dust or grime has accumulated on any component, this will prevent clear and accurate printing, and may cause labels to be fed incorrectly, resulting in a malfunction. Clean the components regularly. Press the power switch to turn Be sure to turn off the off the printer.
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MAINTENANCE After winding any unwound labels back onto the roll, remove the roll. Wipe a thermal head with the Do not touch the cotton swab which let isopropyl thermal head with alcohol soak. bare hands. This may cause a printing failure.
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MAINTENANCE After cleaning, replace the label roll and thermal transfer ribbon. For information on how to install the thermal transfer ribbon, refer to “Installing the Thermal Transfer Ribbon” on page 1-8; and for information on how to install the label roll, refer to “Installing the Label Roll”...
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MAINTENANCE Press the power switch to turn on the printer. The POWER and ONLINE lights come on; the printer is now online.
MAINTENANCE 4.2 Replacing the Thermal Head This section explains the procedure for replacing the thermal head. Press the power switch to turn Be sure to turn off the off the printer. power. Not doing so The POWER light goes off and the power may result in shuts off.
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MAINTENANCE While supporting the thermal Do not touch the head with your hand, pull the thermal head with thermal head retaining lever bare hands. This may toward you. cause a printing failure. This releases the thermal head. Do not exert excessive force on Remove the connectors the connectors...
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MAINTENANCE Move the thermal head up and down. Move the thermal head up and down until it clicks. Then make sure that the thermal head operates smoothly. Install the thermal transfer ribbon. For information on how to install the thermal transfer ribbon, refer to “Installing the Thermal Transfer Ribbon”...
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MAINTENANCE Press the power switch to turn on the printer. The POWER and ONLINE lights come on; the printer is now online.
MAINTENANCE 4.3 Replacing the Platen Roller This section explains the procedure for replacing the platen roller. Press the power switch to turn off the printer. The POWER light goes off and the power shuts off. Unplug the printer from the Be sure to unplug the power outlet.
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MAINTENANCE Remove the print head locking lever. Remove the screw and then the print head locking lever. Remove the label guide. Tilt the front of the label guide backwards. Then lift the guide to remove it. Change the platen roller. Move the platen roller to the right and pull it upward when the metal bushing is released.
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MAINTENANCE Replace the print head locking lever. Lock the arm unit. Lower the arm unit. Then press where it says "PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH" again to lock it. Close the top and front covers.
MAINTENANCE 4.4 Replacing the Label Guide This section explains the procedure for replacing the label guide. Press the power switch to turn off the printer. The POWER light goes off and the power shuts off. Unplug the printer from the Be sure to unplug the power outlet.
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MAINTENANCE Remove the print head locking lever. Remove the screw and then the print head locking lever. Remove the label guide. Tilt the front of the label guide backwards. Then lift the guide to remove it. Install the new label guide. Insert the mounting tab on either side of the label guide into the notch and then tilt the guide toward you.
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MAINTENANCE Lock the arm unit. Lower the arm unit. Then press where it says “PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH” again to lock it. Close the top and front covers. 4-15...
MAINTENANCE 4.5 Cleaning the Optional Unit If the peeling roller (in the peeling unit) or the cutter blade (in the simplified cutter unit) is grimy, the printer may not operate properly, resulting in a malfunction. Clean the components regularly. 4.5.1 Peeling unit This section explains how to clean the peeling roller.
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MAINTENANCE Unfold the peeling arm. Press the right-hand lever of the peeling unit to unfold the peeling arm. While rotating the peeling roller, Cleaning solution is remove any residual dust or inflammable. After grime using with the cloth which use, close the cap securely to avoid the let isopropyl alcohol soak.
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MAINTENANCE Close the top cover. Press the power switch to turn on the printer. The POWER and ONLINE lights come on; the printer is now online. 4-18...
MAINTENANCE 4.5.2 Simplified cutter unit This section explains how to clean the cutter blade. Press the power switch to turn Be sure to turn off the off the printer. power. Not doing so The POWER light goes off and the power may result in shuts off.
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MAINTENANCE Insert a Phillips-head Be careful not to screwdriver in the shaft gear and touch the blade of the rotate the gear clockwise to raise simplified cutter unit. Be sure to rotate the the lower blade of the cutter. shaft gear clockwise. Rotating it counterclockwise may damage the...
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MAINTENANCE Lock the arm unit. Lower the arm unit. Then press where it says "PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH" again to lock it. Close the top cover. Press the power switch to turn on the printer.
MAINTENANCE 4.6 Checking the Label Sensor This section explains how to check the position of the label sensor. Check that the printer is online. When the printer is online, the ONLINE light is on. While pressing the “ONLINE” button, press the “FEED” button. “H”...
MAINTENANCE 4.7 Checking the Peeling Sensor This section explains how to check the position of the peeling sensor. Check that the printer is offline. When the printer is offline, the ONLINE light is off. When the printer is online, press the “ONLINE”...
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INSTALLING AND REMOVING THE OPTIONAL UNIT INSTALLING AND REMOVING THE OPTIONAL UNIT This chapter provides information on how to install and remove the optional unit. 5.1 Installing and Removing the Optional Interface ..5-2 5.1.1 Installing and removing the LAN board ....5-2 5.1.2 Installing and removing the RS-232C board ..5-4 5.2 Installing and Removing the Simplified Cutter Unit ...
INSTALLING AND REMOVING THE OPTIONAL UNIT 5.1 Installing and Removing the Optional Interface This section explains installation and setup of the optional interface. There are two types of interface; namely LAN and RS-232C. 5.1.1 Installing and removing the LAN board This section explains installation and removal of the LAN board.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Mount the LAN board on the main board, pushing the board’s connector all the way home into the receiving connector and aligning the two spacers. Secure the LAN board in position with the two screws supplied. Secure the LAN cover with the two screws.
INSTALLING AND REMOVING THE OPTIONAL UNIT Open the front cover and set the DIP switches. For information on the DIP switch settings, refer to step 6 in “3.1 Operation Checks During Installation” on page 3-2. <Removing components> Remove components by following the steps for installation in reverse order from step 8.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Remove the two screws and remove the bottom cover. Mount the interface board on the main board, pushing the board’s connector all the way home into the receiving connector and aligning the two spacers. Secure the interface board in position with the two screws supplied.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Replace the bottom cover, securing it with the two screws removed earlier. Now put the printer back in its normal position, on a level surface. Open the front cover and set the DIP switches. For information on the DIP switch settings, refer to step 6 in “3.1 Operation Checks During Installation”...
INSTALLING AND REMOVING THE OPTIONAL UNIT 5.2 Installing and Removing the Simplified Cutter Unit This chapter explains installation and removal of the simplified cutter unit. Press the power switch to turn off the printer. The POWER light goes off and the power shuts off.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Replace the top cover but keep it open for the time being. Position the mounting hooks on the rear of the top cover in their corresponding slots on the printer to secure the cover. Pull the print head locking lever toward you and then raise the arm unit.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Change the DIP switch settings of the printer. Change the settings as they apply to cutter mode, referring to step 6 in “3.1 Operation Checks During Installation” on page 3-2. Replace the film strip in its original position.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Secure the simplified cutter unit with the two screws. Lock the arm unit. Lower the arm unit. Then press where it says "PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH"...
INSTALLING AND REMOVING THE OPTIONAL UNIT 5.3 Installing and Removing the Peeling Unit This chapter explains installation and removal of the peeling unit. Press the power switch to turn off the printer. The POWER light goes off and the power shuts off.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Lift the right end of the film strip. The left end of the film strip is secured by the tape. The strip may become distorted if it is bent excessively. Gently remove a notch from the film strip for the optional unit connector.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Connect the peeling unit’s connector to the printer. Unfold the peeling arm. Press the right-hand lever of the peeling unit to unfold the peeling arm. Install the peeling unit on the Be careful neither to printer, inserting the hooks into compress the cable the two slots and pushing the...
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INSTALLING AND REMOVING THE OPTIONAL UNIT Remove the print head locking lever. Remove the screw and then the print head locking lever. Remove the label guide. (For standard unit) Tilt the front of the label guide (For standard unit) backwards. Then lift the guide to remove it.
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INSTALLING AND REMOVING THE OPTIONAL UNIT Lock the arm unit. Lower the arm unit. Then press where it says "PUSH” on either side to lock the arm unit. If the arm unit does not lock the first time, press “PUSH" again to lock it. Close the front cover and apply If the square notch of the non-adhesive tape to the...
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INSTALLING AND REMOVING THE OPTIONAL UNIT 5-16...
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DURA PRINTER SL SETTING TOOL DURA PRINTER SL SETTING TOOL This chapter provides an overview of the “DURA PRINTER SL Setting Tool” and explains how it is launched. 6.1 Launching the DURA PRINTER SL Setting Tool ...6-2 6.2 Information on the DURA PRINTER SL Setting Tool ..6-3 6.2.1 DURA PRINTER SL Setting Tool menu screen ...6-3...
DURA PRINTER SL SETTING TOOL 6.1 Launching the DURA PRINTER SL Setting Tool This chapter explains how to launch the DURA PRINTER SL Setting Tool. Start the computer. Insert the accompanying disk, containing the “DURA PRINTER SL Setting Tool” into the CD drive.
DURA PRINTER SL SETTING TOOL 6.2 Information on the DURA PRINTER SL Setting Tool The DURA PRINTER SL label printer does not have its own operating panel. Use the DURA PRINTER SL Setting Tool to carry out advanced settings. For further information on the “DURA PRINTER SL Setting Tool”, refer to the “DURA PRINTER SL Setting Tool”...
SL interfaces. When this button is clicked or the “F5” key on the keyboard is pressed, the Printer Driver Instruction Manual, in PDF format, opens. This manual describes the “DURA PRINTER SL Printer Driver” installed on the computer. When this button is clicked or the “F7” key on the keyboard is pressed, the DURA PRINTER SL Setting Tool Manual, in PDF format, opens.
DURA PRINTER SL SETTING TOOL 6.2.3 Installation menu screen The DURA PRINTER SL printer driver and various other software programs can be installed via this screen. Each button is explained below. Button What happens when a button is clicked When this button is clicked or the “F2” key on the keyboard is pressed, the printer driver installation screen appears.
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APPENDIX APPENDIX This chapter explains troubleshooting in the event of an error message or other problem. The chapter also contains the index and specifications lists. 7.1 Troubleshooting ............ 7-2 7.2 Specifications ............7-4 7.3 Label Restrictions ..........7-5 7.4 Index ..............7-6...
APPENDIX 7.1 Troubleshooting If an error occurs, the ERROR light comes on. A number other than “0” appears in the error display area, indicating the type of error which has occurred. The table below shows the various error displays and explains how to resolve the problems associated with those errors. 7 segment Cause Measure...
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APPENDIX 7 segment Cause Measure display Head broken Pressing the “ONLINE” button brings the printer online automatically. In standby mode, a broken pin is detected Once it is detected that a particular pin is broken on the thermal head. or missing, the pin will not be detected again until the power is turned on.
Simplified cutter unit (paper thickness: 0.08 mm or less, label length: 20 mm Option Hardware or more) Peeling unit LAN board (10BASE-T/100BASE-TX), RS-232C board (Max. 115.2 Kbps) Interface ■ Support utilities (accompanying disk) DURA PRINTER SL Setting Tool Compatible OS: Windows 2000/XP Printer driver...
APPENDIX 7.3 Label Restrictions Label print density: below 30 % (Except for ruled lines) * When the label print density is 100%, this means that all dots (e.g. 16 dot/mm x 109 mm = 1744 dots) are printed. * Ruled lines are defined as lines between 4 dots (= 0.25 mm) and 10 dots (= 0.625 mm) in width. In cases where the label pitch has a value obtained by the following equation, label error or skips may occur.
Checking the label sensor ........4-22 LAN interface ............1-5 Checking the peeling sensor ......4-23 Launching the DURA PRINTER SL Setting Tool ..6-2 Checks before operation ........2-2 Locating the uptake point of the label roll ..... 2-6 Cleaning the optional unit ........
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APPENDIX Reflection sensor ..........1-2 Removing the LAN board ........5-2 Removing the peeling unit ........5-11 Removing the RS-232C board ......5-4 Removing the simplified cutter unit....... 5-7 Replacing the label guide ........4-13 Replacing the platen roller ........4-10 Replacing the thermal head ........