THOMSON 512166 Manual page 44

F - FAQ
Symptoms
You cannot open or close the
electric strike plate and/or the
gate
The electric strike plate does not
open the door
The screen does not display the
image from the intercom panel
when turned on
20
en
Wireless colour video intercom With
video surveillance option
Possible causes
The intercom panel is powered
by batteries.
The strike plate or the gate switch
are not connected properly.
The strike plate installed does
not meet the specifications in this
guide (12V, 500mA max)
The intercom panel is powered
by batteries
Solutions
Adjust the equipment by using
the included 12v/1A adapter.
Check the wiring.
• Change the wiring
• Change the cables
• Use a different strike plate
model
Adjust the equipment by using
the included 12V/1A adapter