Download
Share
Print this page
Primus Hosted PBX Reference Manual
  1. Manuals
  2. Brands
  3. Primus Manuals
  4. Telephone
  5. Hosted PBX
  6. Reference manual

Primus Hosted PBX Reference Manual

Hide thumbs Also See for Hosted PBX:

Advertisement

Quick Links

Download this manual
Primus Hosted PBX
Calling Features Reference Guide
Document Version 2.1

Advertisement

loading
Need help?

Need help?

Do you have a question about the Hosted PBX and is the answer not in the manual?

Questions and answers

Related Manuals for Primus Hosted PBX

Summary of Contents for Primus Hosted PBX

  • Page 1 Primus Hosted PBX Calling Features Reference Guide Document Version 2.1...
  • Page 2 3.30 Calling Line ID Delivery per Call ....................8 3.31 Call Park ............................8 3.32 Call Park Retrieve ......................... 9 3.33 Call Pickup ............................ 9 3.34 Call Retrieve..........................9 PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 2 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 3 Make Outgoing Call from Call Centre Queue ................14 Make Personal Outgoing Call ....................14 Night Serve Activation Manual Override .................. 14 Night Serve Deactivation Manual Override ................14 PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 3 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 4 Overview This guide contains quick step by step instructions on how to use most commonly used calling features included with the Primus Hosted PBX service. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 4 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 5 While engaged in one call: 1. Press flash hook on phone. 2. Press the assigned code (ex. *22). 3. You can make a second call and toggle between calls. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 5 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 6 1. Lift telephone handset. Press the assigned code #72. When activated, the announcement plays, “The Call Forwarding Always service is currently activated. The current forwarding destination is <User B ext>”. 2. Replace telephone handset. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 6 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 7 3.20 Call Forwarding No Answer To Voice Mail Activation 1. Lift telephone handset. Press the assigned code *94. 2. Replace telephone handset. The service is on. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 7 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 8 1. Lift telephone handset. Press the assigned code *36. 2. Enter extension of phone on which call is to be parked. 3. Replace telephone handset. The call is parked at the indicated extension. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 8 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 9 1. Lift telephone handset. Press the assigned code *33*. 2. Enter the one digit profile number and your PIN. The announcement plays, “The Communication Barring User-Control service is activated with profile <profile number>. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 9 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 10 1. Lift telephone handset. Press the assigned code *04. 2. Replace telephone handset. The service is on. Your phone does not ring while this service is on for all calls. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 10 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 11 1. From the location to be activated, lift the telephone handset. Press the code *12. 2. The location is activated. This feature can be used from a Shared Call Appearance alternate location or a Primus Anywhere location. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 11 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 12 2. At the dial tone, enter the prefix set for the Speed Dial 100 service (ex. the # key), followed by the two-digit code representing the number you want to dial. The speed number is dialed. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 12 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 13 2. You are connected to your voice mail retrieval menu. 3.69 Voice Portal Access 1. Lift telephone handset. Press the assigned code *62. 2. Replace telephone handset. You can now access the group Voice Portal. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 13 ©2019 FUSION. ALL RIGHTS RESERVED.
  • Page 14 1. Lift telephone handset. Press the assigned code #71 and the phone number of the Call Center supervisor. 2. The service is turned off for this Call Center Queue. PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE PAGE 14 ©2019 FUSION. ALL RIGHTS RESERVED.