Fulltime System FTS-5500 Series User Manual

Fulltime System
1. Greetings ............................................................................ 1
[1] What is the Fulltime Locker?
[2] Features of the Fulltime Locker
[3] FTS control center
[4] Notes on using
2. About the locker key .......................................................... 2
[1] FTS card
[2] Contactless key or FTS ic key
3. Before use .......................................................................... 2
[1] Have you done registration?
[2] Is the Fulltime Locker operable?
4. Safety precautions (shall be read) ...................................... 2
[1] How to operate the Fulltime Locker
5. Names of parts and their functions .................................... 3
[1] Check-in side
[2] Take-out side
[3] Locker types

1. Greetings

[1] What is the Fulltime Locker?
The Fulltime Locker is a home-delivery receiving locker that receives and temporarily stores packages delivered during your absence. You'll be
connected with the FTS control center via a communication line, which provides phone-in services, including giving operation instructions and
receiving inquiries to help our customers use the locker at ease. (A direct telephone line is an optional.)
[2] Features of the Fulltime Locker
• The delivered package will not be seen from others and privacy is protected.
• You are free from restrictions on staying home for receiving the package.
• No need to worry about being absent when sending your golf bag or snow
board back from your travel destination.
• You can request laundry service or sending packages. (It depends on the
[3] FTS control center
It is a home-delivery locker management center directly operated by
Fulltime System to provide the telephone service so that the residents can
conveniently use the Fulltime Locker with security.
24/7 telephone service
You can make a phone call if you encounter any problems or
have unclear things regarding the locker.
Locker key management
Responds to loss or breakage of the locker key, new
F T S
registration or cancellation of registration at the time of
moving in or out and more.
Locker key information safety management
Safely manages locker key information (name, phone number,
password, etc.) and takes care of new registration or
cancellation of registration at the time of moving in or out.
Periodic maintenance
Checks the locker including wrong delivery and clean on a
regular basis.
[4] Notes on using
• It is recommended to authenticate the locker key periodically and
check if any package addressed to you is stored in the box without
delivery note being posted somehow.
• The addressed resident may be informed if all the boxes are in use
and the package cannot be stored.
• For any reasons, reissue of an FTS card can be requested at cost.
For details, contact FTS control center.
• If the password is forgotten, reregistration is required.
Fulltime Locker
The described operation and display may be different depending on the model or specifications.
FTS-5500 Series
User Manual
FTS - 5501H4
FTS - 5502H4

Table of Contents

6. Notes on operation............................................................. 4
7. Basic operation (for residents) ........................................... 4
[1] How to take out a package
About the life care
[2] How to store laundry or a package to send
[3] How to take out a registered mail matter
[4] How to take out a package that requires payment
8. Basic operation (for deliverer) ............................................ 5
[1] How to check in a package
[2] How to take out the laundry or a deposit package
[3] How to check in a package that requires payment
9. Maintenance and management.......................................... 6
10. About inquiry...................................................................... 6
11. If you are leaving the residence or
going away for a long time ................................................. 6
type of locker, and requires contracted companies.)
• It can help prevent crimes committed by disguising a
deliverer.
• The locker is connected with the FTS control center 24
hours a day.
Compensation for packages
Compensation for liability incurred due to theft or
breakage during storing the package is limited to 100
million yen.
Package management
Monitors delivery status and usage of lockers every day
in order to perform smooth management.
Communication remote control
Remotely enables taking out the package at a sudden
report of a locker key loss via a communication line.
Maintenance
Automatically receives abnormal status of the locker
including running out of paper, and properly responds.
Locker compensation
In case of fire, explosion, flood, etc., the compensation
for the damaged locker is subject to the provisions of the
insurance.
• To use the locker safely, make sure to read this user manual.
• Services such as requesting sending package or laundry are not
available depending on the locker type.
• To use the Fulltime Locker, registration to the FTS control center
is required. Refer to the registration form or access to the
Fulltime customer site (https://f-cs.jp/).
• In case your package is mis-delivered, and only when we judge
it as a compelling situation, we may unlock the locker.
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