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Version : A Date : December 21 2005 Produced by SAGEM COMMUNICATION GROUPE SAFRAN ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54...
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Site technical documentation B2005 Contents REF MTB DTS 2- Indice A - December 21 2005 Page 2...
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Site technical documentation B2005 CONFIDENTIALITY This document is SAGEM's limited company property. It can not be reproduced or communicated without the written license. Contents REF MTB DTS 2- Indice A - December 21 2005 Page 3...
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Site technical documentation B2005 Contents CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 Use 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
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Site technical documentation B2005 TEST SHEETS CHAPTER 5 - MAINTENANCE PROCEDURES 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS PROCEDURE SHEETS CHAPTER 6 - ACCESSORIES 6-1 PEDESTRIAN HANDSFREE KIT 6-1-1 Description 6-1-2 Charactéristics 6-2 DATA CABLE PC USB 6-2-1 Description 6-2-2 Charactéristics...
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Site technical documentation B2005 CHAPTER 1 - FOREWORD This document is common to all B2005 phones in the SAGEM. It is composed of independent sheets: -Symptom sheets = Symp Sheet XX -Test and check sheet= Test Sheet XX -Maintenance procedure sheet= Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block.
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Site technical documentation B2005 Chapter 2: Description - Operation, describes general data and options available in the B2005. Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment.
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Site technical documentation B2005 PIN Unlocking key Radio Frequence Specific Absortion Rate Subscriber Identity Module Short Message Service SMS CB Short Message Service Cell Broadcast Sagem Mobile Tools Thin Film Transistor USSD Unstructured Supplementary Service Data Video Graphics Array Wireless Application Protocol...
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Site technical documentation B2005 Document title: 6LWH 7HFKQLFDO 'RFXPHQW Reference : Date : Please fill in the following table : ([FHOOHQW *RRG )DLUO\ JRRG 3DVVDEOH Easy to find the required information Clarity of information provided Quality and accuracy of information given...
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Site technical documentation B2005 CHAPTER 2 - DESCRIPTION - OPERATION 2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM 900, DCS 1800 and PCS 1900 Table 1 below gives the characteristics of the radio interface for the GSM 900, DCS 1800 and...
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Site technical documentation B2005 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS General characteristics Name Name B2005 Size Dimensions Weight 105x46x14 Volume Power management Battery type Connector type Li-Ion 850mAh Charging time Clam Talk time 3hrs Standby time 4hrs User interface...
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Site technical documentation B2005 Radio Type GSM GSM Band triband Voice codecs 900/1800/1900 MHz Operating system Operating System HR, EFR, FR, AM Connectivity Radio GPRS EDGE UMTS Internet Browser Push Fax modem Data transfer Serial IrDA Bluetooth Wifi PC synchronisation...
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Site technical documentation B2005 E mail 50KB and 100KB max size IMPS Predictive text input Video & images Camera Image features Video Player Image Format Audio Audio player Bmp jpeg png gif gif animed Audio Recorder only for ringtones FM radio...
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Site technical documentation B2005 OTA dowload Protocol supported Kjava CLDC1.1 MIDP 2.0 Wallpapers EMS MMS WSP ou HTTP WAP M-Services JAVA Animation Menu icon Download skins Games Ringtones Java application Reproduction dossier Real time dowload Flux audio Flux video Special features...
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Site technical documentation B2005 Automatic redial SIM toolkit Vibrate mode Speed dialing Call list Voice mail Caller ID Any key answer Automatic hang up Special features Keyboard features Scroll key Programable key Side key Direct access key Keypad lock Silent key...
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Site technical documentation B2005 Memory Memory Internal phone book Yes up to 8 languages Memoire message Redial List Additional multimedia memory Embedded memory Contents REF MTB DTS 2- Indice A - December 21 2005 Page 2-7...
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POWER SUPPLY IMAGE VOLTAGE, connect this VBAT signal to "CHARGER" (pin n°1) to switch the module on. INTI2C Interrupt signal reserved for sagem specific accessories Link v24 suit for accessory data Link v24 suit for accessory data Link v24 suit for accessory data...
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Site technical documentation B2005 2.4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration 2.4.2 Desrcription a : IMEI (Code barre), b : IMEI (15 caractères ), c : Esthétique, d : Indication tension carte Sim (Sim 3V), e : Indication géographique de fabrication,...
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TBR 31 edition 2 / TBR 32 edition 2 / EN 301 419-1 / EN 301511 Health EN 50360 / EN 50361 2.6 EQUIPEMENTS The description and operation of SAGEM B2005 are given in the "User’s handbook" supplied with the handset. This chapter only describes equipment that operates with the B2005 handset. Contents...
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Site technical documentation B2005 2.6.1 Battery packs 2.6.1.1 Charactéristics Designation Technology Weight Voltage Capacity 2.6.1.2Description Li-ion type batteries are used. They are rechargeable using: - mains power supply module. Batteries caution use: ·Store the batteries in a dry and cool place (excessive cold and heat damage the batteries reliability).
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Site technical documentation B2005 2.6.1.3Charging time The following table shows typical charging times for different batteries. Battery : Li-Ion 850mAh Charger Voltage Charging times 3h00 2.6.2 Mains modules 2.6.2.1 Description These mains power supply modules accept large dynamic variations in the power supply network. They are available for a number of connector types: - E.E.C,...
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Site technical documentation B2005 2.6.2.2 Simple mains modules Designation Weight (g) Volume (cm3) Voltage AUS Main module 230 V CE Main module 230 V UK Main module 230 V US Main module 110 V Contents REF MTB DTS 2- Indice A - December 21 2005...
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The conclusion of each troubleshooting procedure is : ·Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the radiotelephone according to instructions given to the Centres of repair. ·Delivery to the customer The mobiles will not be refurbished without a special and wtitten authorisation .
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Site technical documentation B2005 Visual test Customer fault verification Default confirmed? Standard test Default found ? Software inspection - Update Repairing => symptom sheet Standard test Mobile Default > 1 return > Level 2 ? no found ? Return to...
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Site technical documentation B2005 Visual test : -Connector condition (in / out connector, battery, SIM) -keypad concdition (elastomer,inscription) -Pane condition -Plug and position of battery -SIM card position -Oxidation -Charger test Standard test : -Display test : Hot Line menu...
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Site technical documentation B2005 3.2LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Default Anomaly Procédure No power up Symp sheet 04 No display up Symp sheet 04 Freezes up Test sheet 01...
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Site technical documentation B2005 Proc sheet 1 20 Intermittent cut with reboot Proc sheet 3 01 Intermittent cut without reboot Proc sheet 1 20 Proc sheet 3 01 Not functioning keyboard Symp sheet 05 Lateral key problem Symp sheet 05...
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Site technical documentation B2005 Vibrating device malfunction Symp sheet 07 Vibrating device malfunction Symp sheet 07 Defective audio connector Symp sheet 08 No network localisation Symp sheet 02 Intermittent calls drop Symp sheet 02 Proc sheet 1 20 Radio control no OK...
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BATTERY TOO LOW Battery state Replace the battery Nota : Return centre after sales service department SAGEM can concern either the card, or the mobile, according to instructions given to the CRAs. 3.4 OTHER ERROR MESSAGES Message drawn...
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Site technical documentation B2005 K.PAD LOCKED PRESS *OK Keypad locked Menu not available for this OPTION NOT AVAILABLE product version PROG.KEY NOT VALID Input Problems Calculation error with the ERROR!! calculator (division by zero) NOT AVAIL Not available PIN ERROR...
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3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5).
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Site technical documentation B2005 SYMPTOM SHEETS Contents REF MTB DTS 2- Indice A - December 21 2005 Page 3-10...
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NO FAULT GIVEN SYMP SHEET 03 Symptom B2005 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Complete function by SMT Symp 06 Ur ÃÃTurrà Symp 07 Symp 08 Test the charger Symp 10 ÃUrÃTurrÃÃ! Procédure Proc 0 01...
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Test 02 Hot Line menu Test 03 7HVW 6KHHW Test 04 Test 05 Test 06 Ok ? Return to SAGEM SAV 3URF 6KHHW RU Contents REF MTB DTS 2- Indice A - December 21 2005 Page 3-14...
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KEYPAD PROBLEM SYMP SHEET 05 Symptom B2005 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Activate the « Bip Symp 06 touch » function Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Test the keypad listening...
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Ringtone Ok ? Proc 3 01 Test Test 01 Test 02 Test 03 Test 04 Return to SAGEM Test 05 )LFKH 3URF Test 06 RX 3URF Contents REF MTB DTS 2- Indice A - December 21 2005...
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VIBRATING DEVICE SYMP SHEET 07 PROBLEM Symptom B2005 Symp 01 Symp 02 Symp 03 Symp 04 Test the vibrating device Symp 05 With the HOT LINE Symp 06 Symp 07 7HVW 6KHHW Symp 08 Symp 10 Procédure Proc 0 01...
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Test 05 Replace the loudspeaker Test 06 QSP8ÃTC@@Uà Ã! à Ã!Ã! Do the Wavetek test U@TUÃTC@@U% Return to SAGEM Return to SAGEM QSP8ÃTC@@Uà Ã! ÃQ pTurrà à !à Ã"à à Contents REF MTB DTS 2- Indice A - December 21 2005 Page 3-19...
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4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table. The following test tools are necessary : -the ARC downloading kit, including the test case provided with: ·the data cable (to PC),...
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Site technical documentation B2005 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. -Connect the 9-pin SUB-D connector to the PC serial port (COM1). -Connect the power supply module to the mains power outlet.
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Site technical documentation B2005 TEST SHEETS Contents REF MTB DTS 2- Indice A - December 21 2005 Page 4-3...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 !" # Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 " Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 & Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 /& Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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TEST AND CHECK BY SMT TEST SHEET 01 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15...
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CHARGER TEST TEST SHEET 02 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15 Ω Proc 1 16...
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BATTERY TEST TEST SHEET 03 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15 Proc 1 16...
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CONSUMPTION TEST TEST SHEET 04 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15 Proc 1 16...
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HOTLINE MENU TEST SHEET 05 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 " $ " $ " % Proc 1 15 &!
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RADIO TEST TEST SHEET 06 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 ! "# Proc 1 15...
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RADIO TEST TEST SHEET 06 Test B2005 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 % & % & Proc 1 02 & Proc 1 04 +#, - .' +...
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5.2 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem.
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Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated.
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For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC 3-2) for the accessories received in the Repair Centre without the handsets.
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Site technical documentation B2005 LEVEL 0 MAINTENANCE Contents REF MTB DTS 2- Indice A - December 21 2005 Page 5-5...
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Proc sheet 0 01 REMOVING REPLACING THE BATTERY Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Nota : This procédure must be performed by a technician provided with gloves, to avoid any Proc 1 13 risk of pollution.
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Site technical documentation B2005 LEVEL 1 MAINTENANCE Contents REF MTB DTS 2- Indice A - December 21 2005 Page 5-7...
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- Logo present on the back cover Symp 06 (Low part of the back cover). Symp 07 Symp 08 Symp 10 - The SAGEM logo of the right drill plate Test Test 01 must be positioned on the upper part Test 02 of the front cover.
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Proc sheet 1 02 REMOVING / REPLACING THE ANTENNA Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Nota : This procédure must be performed by a technician provided with gloves, to avoid any Proc 1 13 risk of pollution.
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Proc sheet 1 04 REMOVING / REPLACING THE ELASTOMER KEYPAD Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Nota : This procedure must be performed by a technician provided with gloves, to avoid any Proc 1 13 risk of pollution.
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Fiche Proc 1 13 REMOVING / REPLACING THE FRONT COVER Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Nota : This procedure must be performed by a technician provided with gloves, to avoid any Proc 1 13 risk of pollution.
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The defective boards must never be mixed with the complete mobiles Placement procedure : Take a board in the stock of swap boards from the same Sagem reference. Further operations : Place the new equipped electronic board on the assembly plate.
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Symp 08 Symp 10 Test Test 01 Test 02 Test 03 Test 04 Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM Test 05 Test 06 Write the defect code on the label ESD shielding bag closed by ESD shielding bag closed by the IMEI label...
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Assembly wavetek tests - See Technical documentation (test sheet 05) Tests OK Shipment of defective - Follow return instructions Back to customer boards to SAGEM page 5-31 Contents REF MTB DTS 2- Indice A - December 21 2005 Page 5-23...
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Site technical documentation B2005 LEVEL 3 MAINTENANCE Contents REF MTB DTS 2- Indice A - December 21 2005 Page 5-30...
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Site technical documentation B2005 ,03257$17 0RELOH SDFNDJLQJ VHQW WR 6$*(0 &20081,&$7,21 *5283( 6$)5$1 Follow the Proc Sheet 1 20 3DFNDJLQJ IRU VZDS RU PRELOH FRPSRQHQWV VWRUDJH The swap and the mobile components must be stored with a particular care especially for the most sensible component ( Display, loudspeaker etc …..)
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Proc sheet 3 01 RETURN TO SAGEM Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 Proc 1 13 Proc 1 15 Co de SA GEM Type de défauts Type o f fault Proc 1 16...
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Proc sheet 3 01 RETURN TO SAGEM Procedure B2005 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 04 This document must be returned with the mobile or put in the ESD bag with the electronic Proc 1 13 board.
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Site technical documentation B2005 CHAPTER 6 - ACCESSORIES 6.1 PEDESTRIAN HANDSFREE KIT 6.1.1 Description Ear support with microphone on the cable for handsfree conversation 6.1.2 Caractéristiques Comment : Length: 1.25 m Dist. micro/loudspeaker: 25 cm Contents REF MTB DTS 2- Indice A - December 21 2005...
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Site technical documentation B2005 6.2 DATA CABLE PC USB 6.2.1 Description Data cables are used for transferring data through standard equipment. 6.2.2 Caractéristiques Packaging : Blister Contents REF MTB DTS 2- Indice A - December 21 2005 Page 6-2...
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Site technical documentation B2005 6.3.1 Description Contents REF MTB DTS 2- Indice A - December 21 2005 Page 6-3...
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Site technical documentation B2005 CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it's evolution.
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Site technical documentation B2005 CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS B2005 ASSEMBLY Quantity Designation Lower cover Upper cover Keypad Battery LCD pane Main board Assembled antena plate Side key Color display Display flange Screw Drill plate Keypad board...
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Site technical documentation B2005 Contents REF MTB DTS 2- Indice A - December 21 2005 Page 8-2...
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Site technical documentation B2005 Index CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 USE 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS...
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Site technical documentation B2005 CHAPTER 3 - SYMPTOMS 3-1 GENERAL 3-2 LIST OF REPORTED DEFECTS 3-3 ERROR MESSAGES DURING START UP 3-4 OTHER ERROR MESSAGES 3-5 LIST OF OBSERVED DEFECTS 3-6 INFORMATION ABOUT NEW NOTICED FAULTS SYMPTOM SHEETS 3-10 Symp sheet 01 - Endurance battery and charger problem...
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