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DSG Technology IPStar Operation Manual

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IPStar
Operation Manual
Talk over Internet for Free
DSG Technology, Inc.
http://www.dsgtechnology.com

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Summary of Contents for DSG Technology IPStar

  • Page 1 IPStar Operation Manual Talk over Internet for Free DSG Technology, Inc. http://www.dsgtechnology.com...

  • Page 2: Table Of Contents

    Basic Requirements to Use IPStar Chapter 3. IPStar Configuration Mode Entering Configuration Mode Structure of Configuration Mode Using Phone Keypad to Configure IPStar Browsing the Menu Selecting Between Fixed Values Editing the Data of an Option Using Buttons to Configure IPStar...
  • Page 3 To End an Internet Call To Speed-Up the Internet Disconnection Quick Internet Disconnection To Receive an IPStar Call Using Your Phone Keypad to Trigger IPStar Chapter 5. Upgrading the IPStar Upgrade Notification Restoring Original Version Chapter 6. How to Get an ITSP Account...

  • Page 4: Chapter 1. Understanding The Ipstar

    IPStar is a revolution of Voice over Internet Protocol (VoIP) product that offers full duplex, high quality and low latency voice conversation through the Internet. Choosing IPStar is an important addition to the home or office for its International and Long- Distance cost-saving benefits.

  • Page 5: No Computer Needed

    Internet account into the IPStar with the phone keypad and press the button on the IPStar, then users are ready to talk as long as they wish via Internet. All of the communication costs will be eliminated except a local Internet connection charge.

  • Page 6: Main Features

    Long-Distance and International call charges with these features. IPStar-to-IPStar Mode If the receiving party is equipped with an IPStar, just dial the phone number as usual and talk to the remote IPStar owner instantly. When the call is answered, simply press the on the IPStar and the call will be automatically switched from a regular phone call to an Internet call.

  • Page 7: Direct-Link Mode

    IPStar has the ability to communicate with other compatible Internet Telephony products, such as InterStar, IPStar, or any DSG IP1000 and DSG IP2000 Gateways*. By setting the IP Address of receiving gateway, IPStar may route the call to an extension or PSTN via these compatible gateways.

  • Page 8: Free Online Upgrade

    Free Online Upgrade The design of IPStar is extremely flexible. More and more new options and functions will be added into the IPStar via the online upgrade function. Users are guaranteed to enjoy the latest added features for instant convenience and hassle-free selections at no cost.
  • Page 9 User-Friendly Interface IPStar Operation Manual...

  • Page 10: Chapter 2. Installing The Ipstar

    CHAPTER 2 Installing the IPStar Connecting IPStar is as simple as connecting an answering machine. Package Contents In the IPStar package, users will find: • An IPStar • An operation manual • A quick start guide • A warranty card •...
  • Page 11 2. Plug one end of the phone cord came with the package into the wall-jack. 3. Plug the loose end of the cord into the RJ11 jack labeled LINE on the IPStar. 4. Plug the power adapter into an electrical outlet. Please DO NOT turn on the power switch yet.
  • Page 12 0 0 : 0 0 : 0 0 IPStar’s LCD screen will display: P l e a s e Wa i t After a few seconds, the IPStar’s LCD I P S t a r 0 0 : 0 0 : 0 0 screen will display: t h e b e s t The user can pick up the telephone handset at this stage.

  • Page 13: Basic Requirements To Use Ipstar

    Basic Requirements to Use IPStar Basic Requirements to Use IPStar Please check the following list in order to make an Internet call with the IPStar. • An active Internet connection Local Internet access phone number User name Password • A touch-tone phone •...

  • Page 14: Chapter 3. Ipstar Configuration Mode

    CHAPTER 3 IPStar Configuration Mode With the smart configuration program, IPStar is ready-to-use in three minutes! Entering Configuration Mode Press and hold IPStar for two seconds. IPStar will switch to Configuration Mode and display ISP PHONE NO: I S P P HO NE N O...

  • Page 15: Structure Of Configuration Mode

    INTERNET SETUP AUTO UPGRADE ISP PHONE II DOWNLOAD NOW EXIT TO MAIN ISP USER ID II RESTORE ISP PASSWD II EXIT DIAL TIMEOUT ISP REDIALS ISP TYPE DIALING TYPE PRIMARY DNS SECONDARY DNS DIRECT IP EXIT TO MAIN IPStar Operation Manual...

  • Page 16: Using Phone Keypad To Configure Ipstar

    Using Phone Keypad to Configure IPStar Using Phone Keypad to Configure IPStar To configure the IPStar, use the keypads on the touch-tone phone to scroll the menu and to input the necessary information for IPStar as below: Browsing the Menu...

  • Page 17: Editing The Data Of An Option

    Performing hook-flash (momentarily depressing the hook-switch) will save the current setting and escape to upper menu level. Using Buttons to Configure IPStar The functions for the five buttons on IPStar are described as the following: Browsing the Menu • go to the next option •...

  • Page 18: Selecting Between Fixed Values

    Using Buttons to Configure IPStar Selecting Between Fixed Values • back to the previous value • go to the next value • save the setting and leave the editing mode Editing the Data of an Option back-space and delete the character ∞...

  • Page 19: Basic Setup (Ipstar-To-Ipstar / Direct-Link Mode)

    Note: If the IPStar is connected to an extension of a PBX, users need to input a "0" or "9" and a pause to dial out fr om the PBX. A comma "," stands for 0.5 second pause and this can be entered by buttons.
  • Page 20 ITSP Setup (IPStar-to-Phone Mode) ISP User ID (Required) I S P U S E R I D 1. Use the buttons on IPStar to scroll the menu. 2. With ISP USER ID displayed, press to edit. 3. Use the keypad on the phone or buttons on IPStar to input the login name for user’s...

  • Page 21: Itsp Setup (Ipstar-To-Phone Mode)

    ITSP Setup (IPStar-to-Phone Mode) ITSP Setup (IPStar-to-Phone Mode) The IPStar-to-Phone mode allows the IPStar to connect to a compatible gateway, such as DSG IP2000 Internet Telephony Gateway*, so that the receiving party is able to receive an Internet phone call with any regular phone. To use the IPStar-to-Phone mode, the user needs to get a valid ITSP account* and enter all the required information in ITSP Setup section.
  • Page 22 ITSP Setup (IPStar-to-Phone Mode) User’s Phone Number (Optional) YOUR P HONE N O 1. Use the buttons on IPStar to scroll the menu. 2. With YOUR PHONE NO displayed, press to edit. 3. Use the keypad on the phone or buttons on IPStar to input the phone number used to connect with the IPStar.

  • Page 23: Internet Setup

    Country Code (Required for C OUNT R Y C ODE IPStar-to-Phone Mode) 1. Use the buttons on IPStar to scroll the menu. 2. With COUNTRY CODE displayed, press to edit. 3. Use the keypad on the phone or buttons on IPStar to input the Country code.
  • Page 24 Internet Setup Active ISP A C T I V E I S P 1. Use the buttons on IPStar to scroll the menu. D e f a u l t 2. With ACTIVE ISP displayed, press to edit. 3. There are two sets of Internet accounts that can be used for IPStar.
  • Page 25 Internet Setup Secondary ISP Phone Number (Optional) I S P P HONE I I 1. Use the buttons on IPStar to scroll the menu. 2. With ISP PHONE II displayed, press to edit. 3. Use the keypad on the phone or buttons on IPStar to input the phone number for a secondary Internet account.
  • Page 26 Internet Setup Dial Timeout D I AL T I ME OU T 1. Use the buttons on IPStar to scroll the menu. 3 0 s e c o n d 2. With DIAL TIMEOUT displayed, press to edit. 3. Use the keypad on the phone or buttons on...
  • Page 27 Primary DNS PR I MAR Y DN S 1. Use the buttons on IPStar to scroll the menu. 0 0 0 . 0 0 0 . 0 0 0 . 0 0 0 2. With PRIMARY DNS displayed, press to edit.
  • Page 28 Secondary DNS S E C ONDAR Y DN S 1. Use the buttons on IPStar to scroll the menu. 0 0 0 . 0 0 0 . 0 0 0 . 0 0 0 2. With SECONDARY DNS displayed, press to edit.

  • Page 29: System Setup

    IP1000 is a stand-alone Internet Telephony gateway and IP2000 is an NT-based Internet Telephony gateway. Please check www.dsgtechnology.com for further information. Note: The receiving IPStar should have a fixed IP Address, therefore providing the caller with fixed accessibility. Exit to Main Menu E X I T T O MA I N...
  • Page 30 System Setup Play Volume P L A Y V OL UME 1. Use the buttons on IPStar to scroll the menu. d e f a u l t 2. With PLAY VOLUME displayed, press to edit. 3. Use the keypad on the phone or buttons on IPStar to input the level of play volume.
  • Page 31 Jitter Delay J I T T E R D E L A Y 1. Use the buttons on IPStar to scroll the menu. L ow d e f a u l t 2. With JITTER DELAY displayed, press to edit.
  • Page 32 System Setup Voice Activity Detection (VAD) Level VAD L E VE L 1. Use the buttons on IPStar to scroll the menu. Norma l d e f a u l t 2. With VAD LEVEL displayed, press to edit. 3. The VAD level is the voice volume threshold...
  • Page 33 System Setup Back Light BA C K L I GHT 1. Use the buttons on IPStar to scroll the menu. Au t oma t i c 2. With BACK LIGHT displayed, press to edit. 3. The LCD screen is always lit if this parameter is set to On or turn it off by switching this parameter to Off.
  • Page 34 System Setup A. Call Waiting Disable String D I SAB L E 1. Use the buttons on IPStar to scroll the menu. 2. Press on DISABLE to enter this option. 3. Use the keypad on the phone or buttons on IPStar to input the disable code for call waiting service.
  • Page 35 System Setup System Clock S Y S T E M C L O C K 1. Use the buttons on IPStar to scroll the menu. 0 0 : 0 0 : 0 0 2. With SYSTEM CLOCK displayed, press to edit.

  • Page 36: Chapter 4. Making Internet Calls

    With DSG JustDialIT Technology, operating IPStar is a push of a button! The newly programmed IPStar is set to go once the configuration in Chapter 3 has been completed. There are four modes that users can select to make an Internet phone call through the IPStar as below: •...

  • Page 37: Making An Ipstar-To-Ipstar Call

    IPStar has the capability to communicate with other Internet Telephony products, such as DSG IP2000 Internet Telephony Gateway. In this mode, the receiving party does not need an IPStar. Make sure that the parameters in the ITSP Setup are set properly before using the IPStar-to-Phone Mode.

  • Page 38: Using Direct-Link Mode

    3. Press the on IPStar. 4. Wait for the ready tone. 5. Upon hearing the ready tone, dial the six-digit ID of the remote IPStar in the following manner: + [Six-digit ID of remote IPStar] 6. Hang up the phone to wait for ringing, or just hold the handset.

  • Page 39: Using Direct-Ip Mode

    DSG IP1000 and DSG IP2000 Internet Telephony Gateways*. By setting the IP Address of the receiving gateway, IPStar will route the call to an extension or PSTN via these compatible gateways. There are more than one way to use the Direct-IP mode such as A) 2-Button Trigger and B) Direct-IP Address Calling.

  • Page 40: Monitoring The Status Of Ipstar

    4. The IPStar will try to connect to the IP Address that is dialed. Monitoring the Status of IPStar During an Internet Call Making During the process of making an Internet call,...

  • Page 41: To End An Internet Call

    To End an Internet Call Volume Control If the volume of the IPStar is too loud and there are background noises, the volume can be adjusted by pressing to obtain the desired voice quality. on-line dialing ISP During Dialup hangup...

  • Page 42: To Speed-Up The Internet Disconnection

    To Receive an IPStar Call IPStar can accept the request of connection from other InterStars or IPStars that has been described in Using Direct-Link Mode earlier in this chapter. An on-line IPStar will be available for connection request from any other InterStars or IPStars. The waiting time is defined by ON-LINE TIME in Configuration Mode.
  • Page 43 Using the Phone Keypad to Trigger IPStar IPStar Operation Manual...

  • Page 44: Chapter 5. Upgrading The Ipstar

    Whenever the IPStar is connected to the Internet Service Provider (ISP), DSG will notify users by displaying the message "UPGRADE AVAILABLE" on the LCD screen. Upgrades will enhance the performance and add more features to the IPStar. With such a convenient feature, users are guaranteed to have the most updated IPStar! To upgrade the IPStar with the newest software version, follow the instructions below.

  • Page 45: Restoring Original Version

    DOWNL O AD NOW Version is Updated... automatically. Restoring Original Version IPStar has a powerful auto-recovery capability! If there is any error that occurs during the downloading process or other unexpected conditions, IPStar will automatically restore the default software version. IPStar Operation Manual...
  • Page 46 E X I T 6. After the completion of restoring process, press any button to exit the sub-menu. 7. Use buttons on IPStar to scroll to EXIT TO E X I T T O MAI N MAIN and press the button.
  • Page 47 Restoring Original Version IPStar Operation Manual...

  • Page 48: Chapter 6. How To Get An Itsp Account

    Provider (ITSP) account and enter the required information* into the IPStar. Note: Before using IPStar-to-Phone mode, make sure that all related information required in the ITSP SETUP section have been entered. Please refer to Chapter 3 IPStar Configuration Mode for details. How to Get an ITSP Account (IPStar-to-Phone)

  • Page 49: Checking The Itsp Account Balance

    Checking the ITSP Account Balance There are three ways to get an ITSP account: • There is a default account with the purchase of IPStar, and have the dealer or retail store add a value to the account or • Apply for a new prepaid account from the dealer or retail store and enter the account number into the IPStar or •...
  • Page 50 0 2 : 2 9 : 3 8 I T S P B a l a n c e through the Internet), follow the steps below: 1. Make sure that the IPStar has successfully connected to the Internet. 2. Pick up the telephone receiver and dial [88] + 3.

  • Page 51: Appendix A. Technical Specifications

    Appendix A. Technical Specifications Appendix A. Technical Specifications 7 /10" 1 /2" 4 /5" Dimensions 196mm x 140mm x 47mm ( 7 Weight Approximately 600g ( 1.3Lbs. ) Power Input AC100-120V or AC200-240V Temperature 0-50 C ( 32 F~122 Humidity 10% to 90% non-condensing Internal RAM 2Mbytes...

  • Page 52: Appendix B. Troubleshooting

    First, make sure that the ISP Phone Number, ID and Password are entered correctly. Once the data is accurately entered into the IPStar, run the ISP Test. Normally, this test will take no longer than 60 seconds. If the ISP Test failed, try to run the test a few more times.
  • Page 53 Problems Making a Direct-Link Call No clue on finding the IPStar's six-digit ID. The six-digit ID can be identified at the bottom of the IPStar. In the configuration mode SYSTEM SETUP - DEVICE ID, the six-digit ID can also be found. Please refer to Chapter 3 IPStar Configuration Mode for details.
  • Page 54 During the call, the other party's voice seems slowed or delayed seriously (more than three seconds). The bandwidth between the user’s IPStar and the local Internet Service Provider (ISP) is not enough to support a regular Internet call. Please terminate the Internet connection and try to place the call again to see if the voice quality has improved.

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