pivotal COMMWARE ECHO 5G How To Set Up

®
www.pivotalcommware.com
Pivotal Commware, Inc.
(425) 365-0408
To contact Support
:
Phone: 1-855-956-2016
Email: support@pivotalcommware.com
Web: https://pivotalcommware.freshdesk.com
(1) Outdoor unit
(ODU)
Select the best window
HOW TO
1
SET UP
YOUR
PIVOTAL
Use the Speedtest App to
determine signal strength.
Make sure an outlet is within 10
ECHO 5G™
feet inside the house.
Do not plug the IDU into the wall
outlet until Step 5.
6
Verizon Wireless authorizes the use of this device
on Verizon Wireless network only.
LED
lights
Scan to read the Pivotal Echo
5G™ Installation Manual
WARNING. This is not a CONSUMER device. This device may not be
sold at retail. You MUST have an FCC LICENSE or express consent of
an FCC Licensee (or express consent of your service provider) to
operate this device. Antennas must be installed at least 20 cm (8
inches) from any person. Unauthorized use may result in significant
forfeiture penalties, including penalties in excess of $100,000 for
each continuing violation.
Installed on your Window
Outdoors
Window
(1) Rail-mounting
(1) Indoor Unit
tool (with pre-
(IDU) alignment
attached rails)
cling
Clean the window
2
The back of the wipes
packet has cleaning
instructions.
Wait 30 seconds
cleaning the window to
mount the rails.
Plug it in
Blue and green lights will
blink, then go solid.
If the green light keeps
blinking, remove the spacer
ring from the IDU and try
again.
Parts List
Indoors
(1) Window-
prepping wipes
(1) Indoor unit
(1) 10' power
(IDU) With
adapter & cable
pre-attached
spacer ring
Mount the Rails
3
Adhesive backing has center slit to aid removal.
Up arrows indicate how to orient rail-mounting
tool.
Keep 5-inches from window edge.
Press hard up and down rails for 30 seconds.
after
Keep rails and window dry while mounting.
Pop the tool off using the tabs on the sides
when done.
Commission the Echo a) Stay
7
b) Navigate to web address
c) Press 'Enter.'
d) Then press 'Go' on the next page.
e) The LED on the indoor-facing side of the ODU will blink
Also Included:
(2) Extra rails
(1) Allen
with adhesive
wrench
(if needed)
Mount the ODU
4
Wait 60 minutes
mounting the rails to
mount the ODU.
Slides down onto rails.
Tighten set screws.
within 10 feet of your Echo 5G while
commissioning. Turn WiFi off and select the
in your smartphone's Bluetooth settings. You may need
to activate Bluetooth tethering in your Bluetooth
settings and put your phone into airplane mode.
10.0.0.1 and type the
digits of your device's serial number (located on the
packaging box and the bottom of the ODU) into the
designated box.
red while connecting before showing a solid color to
indicate signal strength. When the LED turns a solid
green, your Echo 5G commissioning is complete!
Troubleshooting
(1) Removal
Help (back side)
tool
Mount the IDU
5
Alignment cling goes inside,
after
lined up across from the ODU
that you mounted outside in
the previous step.
IDU goes in viewport circle.
Press and hold for 30
seconds.
Echo device
last six
echo