Summary of Contents for Konexx USB Phone 2 PC
- Page 1 Konexx USB Phone 2 PC Products Version 4.6 White Paper 9235 Activity Road Phone: (858) 537-5010 Suite 108 San Diego, CA 92126 Fax : (858) 537-5020...
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Page 2: Table Of Contents
Table of Contents INTRODUCTION ..................................1 SOFTWARE ....................................1 .................................... 1 ASIC DITION ................................... 2 DVANCED DITION ................................2 ENTER DITION ..................................3 ECURE DITION ..............................3 NFORCEMENT DITION Law Enforcement with Transcription ............................. 4 ..............................4 ASIC WITH RANSCRIPTION COMPUTER REQUIREMENTS ............................... - Page 3 Table of Contents Upgrader ....................................30 “H ” ............................... 31 DROP DOWN MENU Introduction ..................................31 Index ..................................... 31 Keyboard ....................................31 View Statistics… ................................... 31 Diagrams… ..................................31 About… ....................................31 GUI ....................32 EATURE AND ONTROL CONS VAILABLE FROM Icons located in the upper right corner of the main GUI .....................
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Page 4: Introduction
The USB Phone 2 PC enables the playback of audio files through the telephone set for parties at the other end of your call to hear them. User’s of the USB Phone 2 PC can also enable a recording “Beep Tone”... -
Page 5: Advanced Edition
Konexx USB Phone 2 PC Select automatic file naming. Name recordings with a date and time stamp. Ability to play audio files through the telephone to parties at the other end of your call. Enable “Beep Tone” insertion to alert that calls are being recorded. -
Page 6: Secure Edition
Law Enforcement Edition Law Enforcement Edition was developed specifically for Law Enforcement Agencies. Konexx will only sell Law Enforcement Edition to “official” law enforcement agencies not to other businesses or agencies. Law Enforcement Edition recordings are resistant to tampering which makes the recordings more useful for evidentiary purposes. -
Page 7: Law Enforcement With Transcription
USB Port – 1.0, 1.1, 2.0 or 3.0 and either OHCI or UHCI serial bus controller. These attributes are required for using Konexx USB Phone 2 PC product. These attributes are only recommendations for optimized performance. Konexx USB Phone 2 PC will run quite well on systems with less capability than those recommended. -
Page 8: Hardware
“External Microphone to Interface” connection cable. The USB Phone 2 PC interface has a small-unlabeled slide switch located on the side of the unit. This switch is called the “Hum Switch” (ref. Figure 1). The “Hum Switch” is normally not used. In some installations users may experience a hum or buzz in the recordings or on their telephone’s receiver when the interface is connected. -
Page 9: External Microphone
The cable has two connectors (see Figure 3). The connectors are: P1 – This is a RJ11 (6P6C) plug. This plug connects to the USB Phone 2 PC interface jack labeled “HANDSET”. J1 – ... -
Page 10: Main Graphical User Interface (Gui) Road Map
GUI are identified with ballooned numbers. The ballooned numbers correspond to text identifying what the particular element is. In later sections of this document more detail on the various elements is provided. The Konexx USB Phone 2 PC product line includes many different software editions. The edition presented in this document is the Call Center Edition, which has more functions and features than the other software editions. - Page 11 Konexx USB Phone 2 PC Search For Text – This is a text search utility created by Konexx. It can be used to find files (recordings) containing the text you are searching for. This utility will only search “wav” files. It will search for the indicated text in file names, the file properties data and in the bookmark data.
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Page 12: Getting Started
USB Phone 2 PC hardware is attached to the computer. All editions of the USB Phone 2 PC software include an easy to follow “Installation Wizard” that steps the user through the entire process of installing the hardware and software. The “Installation Wizard” also provides the installer with steps to test the connections to ensure proper operation. -
Page 13: Software Installation
(responding with “Next”) is recommended. will be placed on the computer’s desktop. After successful installation of the software application, the Konexx icon Double clicking on the icon will open the application. Basic Operation This section will describe the “basic”... -
Page 14: Pause
The following sections will describe the various features, utilities and options available in the Phone 2 PC program. The Konexx USB Phone 2 PC product line includes many different software editions. The edition presented in this document is the Call Center Edition, which has more functions and features than the other software editions. If a specific element shown in this document is absent in a particular software edition, it will be noted in the text identifying that element. -
Page 15: File Merger
Konexx USB Phone 2 PC If you click the “Bookmarks” tab the screen to the right will be displayed. File Merger This function is a utility that will allow you to merge two or more recording files into a single recording (file). When the File Merger function is selected, the following screen will be displayed: To select recording files to merge together, click “Add Files to Merge”, an “Open”... - Page 16 MP3 codec installed on your computer. Another limitation is the ability to convert a compressed wav file (such as the GSM 6.10 that Phone 2 PC records in) to a high resolution PCM wav file needed to burn an audio CD. The Konexx File Converter utility will enable you to convert the recordings made by the Phone 2 PC program to a high resolution PCM wav (PCM 44.100...
- Page 17 The Konexx USB Phone 2 PC program does not include a CD burning application. You will have to get that from a third party if you do not already have one. Konexx does not provide support for problems you may encounter using the third party CD burning application –...
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Page 18: Search
Konexx USB Phone 2 PC Search This very useful utility will search for any recording (wav extension files) containing the search text. The search utility will search for the “search text” in the recordings file properties, file name or bookmarks. -
Page 19: "Edit" Drop Down Menu
Konexx USB Phone 2 PC “Edit” drop down menu Record Clicking on this item will start a recording. This is an alternate method (other than using the Toolbar icon) to manually start a recording. The Function 3 (F3) key is a hot key for the Record function, this hot key is only functional when the Phone 2 PC application is “in focus”... -
Page 20: Add Annotation
(not available in Basic, Secure or Law Enforcement Editions) application) will open the Phone 2 PC Sound Editor. Use the "Konexx Phone 2 PC Sound Editor" to make changes to an existing recording. The Sound Editor will convert the recording from the GSM 6.10 compressed format to a PCM 8.000 kHz, 8 Bit, Mono format so the recording can be edited. - Page 21 Konexx USB Phone 2 PC The “Position” information displayed in the text information area can be useful in identifying the precise location to start and end the selected area when performing a Cut or Crop operation. This can be accomplished by playing the recording and noting the position information when the played audio reaches the part you want to cut or crop.
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Page 22: Add Bookmark
Konexx USB Phone 2 PC The “Noise Timer” controls sets the maximum length of sound which is below the selected threshold, that the utility will use in identifying sound/silence which will be removed. The blue line in the setting indication area is the recommended range to stay in. -
Page 23: "Options" Drop Down Menu
Konexx USB Phone 2 PC “Options” drop down menu Preferences Preferences allow you to define how you would like the Phone 2 PC program to run on your computer. "Preferences" are divided into the following sections: General File ... - Page 24 Cell Phone Recording This function should be checked if you are going to record cell phone calls using the Konexx accessory USB Phone 2 PC Cell Phone Cable. Do not check this function unless you are using the optional USB Phone 2 PC Cell Phone Cable to record cell phone calls.
- Page 25 Konexx USB Phone 2 PC File Preferences Defines how recording files are saved. Each option is described below: File Saving Standard file save dialog: Sets Phone 2 PC to open the regular "File Save Dialog" when a recording is stopped.
- Page 26 Konexx USB Phone 2 PC Voice Activation Preferences Allows setting Voice Activation parameters such as threshold of activation and silence interval. (not available in Basic Edition) Each option is described below: Voice activated Enables Voice Activation. Stop if dead air greater than Directs the Phone 2 PC program to stop recording if it does not detect a signal (sound) for the specified period of time.
- Page 27 Konexx USB Phone 2 PC Advanced Tuning The “Advanced Tuning” button is located in the “Voice Activation” section of the Preference settings. Advanced tuning provides detailed controls for adjusting voice activation parameters. When using “Voice Activation” it may be necessary to make adjustments to the settings to optimize the parameters for your specific environment.
- Page 28 Very similar to "Record from", you can also choose which output channel will be used if the current playback device is the USB Phone 2 PC. If Handset is selected, all Phone 2 PC playback is redirected to the telephone line in use. Both you and the far side can hear what is being played.
- Page 29 Konexx USB Phone 2 PC Scheduler Preferences Scheduler allows you to schedule a recording session by defining a day and time to start and stop (not available in Basic Edition) the recording function. The settings and options available in the scheduler are described below: Scheduler is ON/Off Used to turn the scheduler function on or off.
- Page 30 Konexx USB Phone 2 PC Scheduler Skin Enabling this function (checking the box) will cause the program’s Graphical User Interface (GUI) to become a very small icon. To enter this mode a password must be assigned and entered when prompted. This mode (selection) is useful when the user or user’s supervisor does not want the Phone 2 PC GUI to be accessed by the person at the computer.
- Page 31 Konexx USB Phone 2 PC When the schedule.ini file is open the following will be displayed: The displayed form is the same that is used to set, add or change scheduled events directly from the Phone 2 PC program. Use this form as described previously in the Scheduler section.
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Page 32: Recording Source
Konexx USB Phone 2 PC If you want that message to be displayed again, after checking the message checkbox causing it not to be displayed, you can access this preference area and double click over the message you want to restore and make the desired changes/restoration settings in the dialog message that will pop up. -
Page 33: Playback Speed
Clicking on this item will open the Upgrader window. The Upgrader is used to upgrade from one software Edition to another Software Edition. You will need a file from Konexx to upgrade to a different software Edition. Typically there is a fee for... -
Page 34: "Help" Drop Down Menu
Application First Started on - the information in this field shows the date the application was first started (opened). Hardware First Started on - the information in this field shows the date the hardware (the USB Phone 2 PC interface) was first connected. -
Page 35: Feature And Control Icons Available From Main Gui
Konexx USB Phone 2 PC Feature and Control Icons Available from Main GUI The main GUI of the Phone 2 PC application contains several icons that control certain functions (i.e. record, play, stop, etc.) or provide access to many of the applications features. -
Page 36: Search For Text Icon
Konexx USB Phone 2 PC “Announcement menu” icon, if clicked, will expose a “drop down menu”. If you have created announcements using the Announcement Manager or moved an audio file to the Phone 2 PC Announcements folder (a sub-folder to the Phone2PC folder), these recordings will be shown. -
Page 37: Voice Activation Check Box
Most people will leave their speakers connected to their existing soundcard and select their soundcard as the playback device. If you connected speakers to the USB Phone 2 PC interface and you want the application to play sound through the speakers connected to the USB Phone 2 PC interface, you should select that device as the playback device (Labeled as “USB... -
Page 38: Record From
Very similar to "Record from", you can also choose which output channel will be used if the current playback device is the USB Phone 2 PC. If Handset is selected, all Phone 2 PC playback is redirected to the telephone line in use. Both you and the far side can hear what is being played. -
Page 39: Setting Up And Using Voice Activation
Konexx USB Phone 2 PC Whether you are using the external microphone to record room interviews and/or dictation or you are using the telephone to record phone calls; the procedure for setting your recording level is the same. The following will describe setting the recording level when using the telephone. -
Page 40: Threshold Slider
Konexx USB Phone 2 PC Advanced tuning provides detailed controls for adjusting voice activation parameters. Note the dB meter in the upper left corner of this window. The dB meter will provide useful information on the audio level received when not on a call and the level received when a call is in progress. - Page 41 Konexx USB Phone 2 PC The Phone 2 PC Voice Activation function provides two methods of using voice activated recording. One method is to have a recording file for each call established on the phone the product is connected to. This is accomplished by selecting (checking the box) “Stop if dead air greater than”...
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Page 42: Setting Up And Using Announcements
Konexx USB Phone 2 PC Setting up and using Announcements Announcements in conjunction with the Phone 2 PC hardware device allow you to playback pre-recorded sound (announcements) through the telephone. This type of feature is very useful when there is a desire to play any pre-recorded audio (announcements). -
Page 43: Announcement Manager
“Announcement Folder” – Note: These audio files must be “wav” files (files ending in .wav extension), MP3 or other formats will not be recognized or played by USB Phone 2 PC.