Z Microsystems TranzStor 8X User Manual

Low profile, platform independent network storage

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FIELD-READY

T ranzStor

User Manual

Z Microsystems

Table of Contents

Summary of Contents for Z Microsystems TranzStor 8X

Page 1 FIELD-READY T ranzStor User Manual Z Microsystems...
Page 2 REGULATORY TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED AS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY INSERTED 1.
Page 3: Table Of Contents
Removing the TP7 ... 23 Removing the Door ... 24 Replacing the Door ... 25 Maintenance ... 26 Cleaning the TranzStor 8X ... 26 Replacing the Fan Assembly ... 27 Troubleshooting ... 28 Conﬁ guring the Channels After Reset ... 28 Drive Failures ...
Page 4: Introduction
INTRODUCTION ABOUT MANUAL This Manual is also available on the Z Microsystems website (www.zmicro.com). We recommend you read this manual carefully and follow the instructions in the Installation chapter for veriﬁ cation of system functions and control settings. SAFETY PRECAUTIONS...
Page 5: Product Description
From the TranzStor family of low-proﬁ le, platform-independent network storage solu- tions comes the TranzStor 8X SC (SCSI Controller). Featuring an Ultra 160 (or Ultra 320) SCSI to SCSI RAID controller and 8 hot-swappable TranzPak 7 hard drive modules. The TranzStor 8X SC RAID array provides data intensive, mission critical applications with the high-end availability, performance and fault-tolerance they require.
Page 6: Installation
This portion of the Operations chapter is for quick reference only. For a more detailed description of RAID conﬁ gurations, see the Controller Manufacturer’s user manual. Shipment Contents: 8X Raid Enclosure (Power Sup- plies and TP7s installed) (6) Screw, SEM, Phillips, 10-32 x 1.00”, SS,...
Page 7 Null Modem Cable (DB9F to DB9F) IEC Power Cable Rack Slides SCSI LVD/SE External Terminators (Quantities will vary depending on RAID Controller Model) Doc# 27-0030UM Rev 1.0 Issued 12/04 Raid Controller Manual Warranty & Service Plan 8X User Manual Electronic Documentation...
Page 8: Required Tool
INSTALLATION REQUIRED TOOLS • Phillips Head Screwdriver • 3/8” ratchet PREPARATIONS In preparation to install the 8X, take the following precautionary steps: Turn off the electrical power to the host computer. INSTALLATION PRECAUTIONS When mounting the 8X, there is a maximum of .18”...
Page 9: Rail Installation
INSTALLATION STEP 1: RAIL INSTALLATION The 8X RAID will arrive with the slides unattached. To attach the slides to the extension brackets, use two panhead phillips screws (part# 01-91622), two ﬂ at washers (01- 91872), and two lock washers (01-92151).
Page 10 Press the slide locking tab on the outer sides of the slides... Lay the inner members along either side of the 8X RAID, placing the pointed end of the members toward the rear of the unit. This is how the inner members will be at- tached to the 8X RAID.
Page 11: Raid Installation
INSTALLATION STEP 2: 8X RAID INSTALLATION Hold the 8X RAID up to the extended rails with the rear of the 8X RAID to the rear of the rack. Insert the inner member (attached to the 8X RAID) into the middle member of the slide.
Page 12: Cable Connections
INSTALLATION STEP 3: CABLE CONNECTIONS The picture below shows the rear of a TranzStor 8X RAID unit and the connection points for these cables. TranzStor 8X conﬁ gurations may vary. 1. Terminate external SCSI connectors 2. Connect SCSI Adapter to Host Computer’s SCSI adapter using a 68 pin external SCSI cable.
Page 13: Operations
OPERATIONS STEP 4: POWER UP TRANZSTOR 8X Before powering the TranzStor 8X, make sure all of the connections are tightened se- curely at the rear of the unit. Then press the power switch on the front of the 8X. After turning on the power switch, the controller will beep. Watch the amber activity lights.
Page 14: Verify Channel Settings
OPERATIONS STEP 6: VERIFY CHANNEL SETTINGS If you’re not at the “Main Menu”, select “PC Graphic (ANSI Mode)” and press “Enter”. This will take you to the “Main Menu”. Verify that your channel settings match the image below. If your channel settings do NOT match, you can not continue with the Quick Guide set-up.
Page 15: Begin Quick Install Wizard
OPERATIONS STEP 7: BEGIN QUICK INSTALL WIZARD Create logical drive. Select top option. See controller user manual for other RAID options. Initialization will begin, and will continue for up to two hours, depending on the drive ca- pacity (about 2 hours for a 146 GB drive). Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 16 OPERATIONS Once the initialization is complete, the progress counter will disappear. Press the “ESC” key. Select “System Functions,” then “Reset the Controller,” and ﬁ nally “Yes” to reset. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 17: Add New Logical Drive
OPERATIONS STEP 8: ADD NEW LOGICAL DRIVE After the TranzStor 8X system reboots, rescan the SCSI bus on the host computer by right-clicking on the SCSI controller in the device manager. NOTE: Th e following screens are Win2K screens, and may appear diﬀ erently with diﬀ...
Page 18 OPERATIONS The host OS should ﬁ nd a new disk with unallocated space and start up the Create Volume Wizard automatically. If the Wizard doesn’t start up automaically, right-click on unallocated disk and select “create volume”. NOTE: If the Disk symbol is shown as “unallocated” (has a red negative symbol over the drive symbol), there is no signature written to the drive.
Page 19 OPERATIONS Once complete, the new drive can be found in the same ﬁ le location as the ﬁ rst available drive under “My Computer”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 20: Status Indicators
SR2500F User’s Manual. Doc# 27-0030UM Rev 1.0 Issued 12/04 Green= When the drive is plugged into the TranzStor 8X, the green light indicates the drive has power. Yellow= The yellow light comes on when the drive is accessed by the controller,...
Page 21: Tp7 Description
OPERATIONS TP7 DESCRIPTION Red - SCSI Drive High tensile extruded aluminium alloy thermo- conductive body High tensile diecast alu- minium alloy front panel Doc# 27-0030UM Rev 1.0 Issued 12/04 Sliding Locking catch Locking handle High tensile diecast alu- minium alloy rear panel Rear Connector...
Page 22: Inserting The Tp7
Using your thumb push the TranzPak 7 gently into the bay until you can feel it touching off on the rear connector. until it snaps the locking handle in place. Check that all TranzPak 7 disk modules are aligned across the face of the 8X.
Page 23: Removing The Tp7
OPERATIONS REMOVING THE TP7 Slide the locking catch to the right to allow locking handle to spring open. Pull handle gently forward to eject the TranzPak 7 off of the rear connector. Take the TranzPak 7 by the main body and pull straight out.
Page 24: Removing The Door
OPERATIONS REMOVING THE DOOR ON THE CONTROLLER NOTE: For information regarding removal of the RAID Controller, refer to the Infortrend SR2700F User’s Manual. Doc# 27-0030UM Rev 1.0 Issued 12/04 To remove the controller door, turn the thumbscrews on the face of the door counterclockwise.
Page 25: Replacing The Door
OPERATIONS REPLACING THE DOOR ON THE CONTROLLER Doc# 27-0030UM Rev 1.0 Issued 12/04 To install the controller door, seat the hinges up into the hinge slots at a 45 degree angle. Rotate the bottom of the door down to align the thumbscrews with the screw holes.
Page 26: Maintenance
CLEANING THE TRANZSTOR 8X Unplug the 8X from the power outlet before cleaning. To clean the surface of the 8X, lightly dampen a soft, clean cloth with water or mild deter- gent and wipe the surface of the 8X gently.
Page 27: Replacing The Fan Assembly
With your ﬁ ngers, turn the two thumb- screws (locations shown above) counter clockwise until the screws loosen. Lift the fan assembly away from the Tranz- Stor 8X chassis. The image above shows a hinge being inserted into the hinge slot. Doc# 27-0030UM Rev 1.0 Issued 12/04 Rotate the fan assembly upward on the hinge and then down.
Page 28: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Conﬁ guring the Channels After Accidental Reset If the controller is reset accidentally to factory default settings, follow these steps to recover. NOTE: Optimal setup for the RAID controller 1. Select “view and edit channels”. 2. Now select “Chl 0” and then “channel Mode”, and then select “Yes”. Doc# 27-0030UM Rev 1.0 Issued 12/04 is 0=Drive, 1=Drive, 2=Host, 3=Host.
Page 29 TROUBLESHOOTING 3. At this point you will be asked if you want to reset the controller. Select “No”. 4. Now select “Chl 1” and then “Channel Mode”, and then “Yes”. 5. At this point you will be asked if you want to reset the controller. Select “No”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 30 TROUBLESHOOTING 6. Now select “Chl 2” and then “Channel Mode”, and then “Yes”. 7. When asked to reset the controller select “No”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 31 TROUBLESHOOTING 8. Now select “Chl 2” and then “scsi Terminator”, and then “Yes”. 9. When asked to reset the controller select “No”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 32 TROUBLESHOOTING 10. Now select “Chl 3” and then “channel Mode”, and ﬁ nally “Yes”. 11. When asked to reset the controller select “No”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 33 TROUBLESHOOTING 12. Now select “Chl 3” and then “scsi Terminator” and then “Yes”. 11. This time, when asked if you want to reset the controller, select “Yes”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 34: Drive Failures
2. Ensure the drives are seated securely in the 8X. Remove the failed drive and re-install it to ensure a good connection. 3. Ensure that the power indicators on the front of the 8X are green for the drive(s) that is failing.
Page 35 TROUBLESHOOTING B. Now select “Auto-Assign Global Spare Drive”. When asked “Enable Auto-Assign Global Spare?” select “Yes”. C. Finally, select “Drive Predictable Failure Mode(SMART)” and then “Detect Only”. When asked “Set Drive SMART Action Mode?” select “Yes”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 36 TROUBLESHOOTING D. Now select “Periodic Auto-Detect Failure Drive Swap Check Time”. E. Select “5 seconds” from the drop-down menu. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 37 TROUBLESHOOTING F. When asked “Set Periodic Auto-Detect Failure Drive Swap Check Time?”, select “Yes”. G. Press “Esc” once to return to the previous menu. H. Now select “Controller Parameters” followed by “SDRAM ECC”. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 38 TROUBLESHOOTING I. When asked “Enable SDRAM ECC Functionality?” select “Yes”. J. When asked “Do you want to reset the controller now?” select “Yes”. If the drive is still failing after attempting these troubleshooting steps, call the Z Microsys- tems’ Customer Service Department for further assistance. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 39: Schematics For Tranzstor 8X
SCHEMATICS MECHANICAL OUTLINE FOR 8X WARNING: There is a maximum of .18” screw penetration on the underside and side screw hole locations. Only use screws provided. Use of longer screws may result in damage to internal components. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 40 SCHEMATICS MECHANICAL OUTLINE FOR 8X Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 41: Appendix
APPENDIX SPECIFICATIONS General Display Specifications Enclosure Materials System Capabilities Storage Capacity Base Options Dimension (H x W x D) Net Weight Power Requirements Environmental* Operating Temp Non Operating Temp Operating Humidity Non Op. Altitude Operating Altitude Fungus Rliability MTTR Regulatory Safety Connectors Quality/Workmanship...
Page 42: Replacements
Customer Service Representative will issue a Return Material Authoriza- tion (RMA) number. An RMA number is required to return a product to Z Microsystems, regardless of the reason for the return. The Z Microsystems Customer Service Department/RMA Request Form will ask the cus- tomer to provide the following information: •...
Page 43: Warranties
-no charge- Z Microsystems’ one-year Standard Warranty includes a 90-day AirSpare Service Plan. This means that if any standard Z Microsystems’ product fails within the ﬁ rst 90 days after shipping, the customer will receive a new replacement. All non-standard* products are covered for one year under Z Microsystems’ Standard Warranty that includes free parts and labor.
Page 44 APPENDIX Z Extended Warranty Z Microsystems’ Extended Warranty Plan provides one and two year extended warranty options under which a Standard Warranty is extended from the end of the ﬁ rst year of the Standard Warranty period. The One-Year Extended Warranty period will begin on the day the Standard Warranty expires and the Two-Year Extended Warranty begins when the One-Year Extended War- ranty expires.
Page 45 APPENDIX Z Preferred Warranty Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair or replace and return a defective product to the customer within one week of Z Microsys- tems’ receipt of the defective product. 1-90 days - Z AirSpare Service 91-365 days - Free Parts and Labor •...
Page 46 AirSpare Service Plan to a customer who purchases a special order item at the one-year rate. *Z Microsystems cannot guarantee next day delivery if contacted after 2:00 PM Paciﬁ c Time. Calls on Fridays or before holidays will receive a new product the following busi- ness day.
Page 47 APPENDIX Z On-Site Service Z Microsystems also provides on site service and consultation to customers who require Z Microsystems’ technical expertise. Doc# 27-0030UM Rev 1.0 Issued 12/04...
Page 48 If the product is transferred to another user, the warranty service is available to that user for the remainder of the warranty period. Z Microsystems’ warranties are voided if the covered product is damaged due to an ac- cident or abuse. The warranty is voided if the product is shipped in sufﬁ cient packaging.
Page 49: Customer Support
AUTO SETUP can ﬁ x the problems. See the Auto Setup section for details. NOTE: If possible, stay by the computer. Th e Z Microsystems Technical Support Representative may wish to go through the problem over the telephone. NOTE: More help, late-breaking...
Page 50: Customer Feedback
We value feedback on our products, their performance, problems found, and welcome all constructive suggestions. Please send such productive information in writing to: Customer Service Z Microsystems 5945 Paciﬁ c Center Blvd., Suite 505 San Diego, CA 92121 or www.zmicro.com...
Page 51 Z Microsystems, Inc. 5945 Paciﬁ c Center Blvd., Suite 505 San Diego, CA 92121 Phone: (858) 657-1000 Fax: (858) 657-1001 Website: www.zmicro.com Copyright 2005 Z Microsystems, Inc. All Rights Reserved...