Riva CONCERT Faqs
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Riva CONCERT Faqs

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RIVA CONCERT FAQs

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Summary of Contents for Riva CONCERT

  • Page 1 RIVA CONCERT FAQs...
  • Page 2 • RIVA Voice App • Alexa App • AirPlay • Spotify Connect • Compatible Devices • • Positioning of Concert • Portability • Factory Reset, Rebroadcast or Reboot • Firmware REGISTER RIVA CONCERT to receive your three (3) year warranty.

  • Page 3: Setup Faqs

    SETUP FAQs FOR COMPLETE SETUP INSTRUCTIONS, CLICK HERE. • Do my Concert and smartphone or tablet have to be connected to the same Wi-Fi network? 
 • Yes. • 
 What if I can not connect to Wi-Fi? 
 You have three options:
...
  • Page 4 
 • Connect to the speaker by tapping on it, enter password: 12345678. 
 • Open the RIVA Voice app and select speaker.
 • Click on “My Device” to play local audio tracks saved on your device. •...
  • Page 5 (5) years old, you may see better performance with a newer router. • How do I rename my speaker?
 • In the RIVA Voice App: Tap the pencil icon to the right of the speaker name and enter the name. Click “Done” after...
  • Page 6 Concert lights turn off. Concert will be removed from your Wi-Fi network.
 • Press any button on top of the Concert to power ON. The Concert will reboot and add itself back to the last Wi-Fi network it was connected to.

  • Page 7: Led Light Color Key

    LED LIGHT COLOR KEY What do the colors on top of my speaker mean? What do the RIVA logo colors on the front of my speaker mean? REGISTER RIVA CONCERT to receive your three (3) year warranty.

  • Page 8: Button Controls

    Concert lights turn off. This will remove it from the Wi-Fi network. • ON: Press any button on top of Concert to turn back on.
 Concert should automatically reconnect to your Wi-Fi network. REGISTER RIVA CONCERT to receive your three (3) year warranty.

  • Page 9: Voice Command

    • What if Alexa is not responding? 
 Make sure the RIVA logo on the front of the Concert is not RED. If RED, you are in the Privacy Mode. Tap the button on the top of the speaker to deactivate this. The RIVA logo will no longer be RED.
  • Page 10 Privacy Mode. The RIVA logo on the front of the speaker will turn RED. 
 • To deactivate the Privacy Mode, tap the button on top of Concert again. The RIVA logo will no longer be RED. REGISTER RIVA CONCERT to receive your three (3) year warranty.
  • Page 11 How can I stop Alexa from listening to me? 
 • • Activate the Privacy Mode by tapping the button on the top of Concert. The RIVA logo on the front of the speaker will turn RED. 
 • To deactivate the Privacy Mode, tap the button on top of Concert again.
  • Page 12 STREAMING Can I stream TIDAL to my Concert speaker? 
 • • Yes, through Bluetooth or AirPlay. • Can I stream Youtube to my Concert speaker?
 • Yes, through Bluetooth or AirPlay. • Can I stream Pandora to my Concert speaker?
...
  • Page 13 • You are out of voice range from the speaker. • Or, Concert is in Privacy mode. • How do I update my RIVA Voice app to the latest version?
 • iOS device: If your smartphone or tablet does not automatically update apps, go into the App Store on your device, click on “updates”...
  • Page 14 ALEXA APP • What if I can’t see my Concert speaker in the Amazon Alexa app?
 • Open the RIVA Voice app. Tap on the refresh icon in the upper right corner. Check to see if speaker appears after refresh. If it does, confirm that the “Speaker is ready for commands”.

  • Page 15: Spotify Connect

    WHITE light. It is now ready to be added to your Wi-Fi network. Reconnect the speaker to the network. SPOTIFY CONNECT • What if I can’t see my Concert speaker in the Spotify app? 
 • First, turn your source device OFF and the back ON. .
...

  • Page 16: Compatible Devices

    COMPATIBLE DEVICES • What type of devices can I use with Concert? 
 
 You can utilize the RIVA Concert with a wide variety of devices, including:
 • Android Phones & Tablets Apple/iOS Phones & Tablets • • Windows and Mac Computers & Laptops •...
  • Page 17 • Can Concert speakers be mounted to a wall or stand? 
 • Yes. The Concert has one (1) mounting hole located on the back of the speaker that accommodates 6mm screws. REGISTER RIVA CONCERT to receive your three (3) year warranty.
  • Page 18 Concert • for 15 seconds. You will hear a beep, but continue to hold until the Concert lights turn off. Concert will be removed from your Wi-Fi network. REGISTER RIVA CONCERT to receive your three (3) year warranty.
  • Page 19 FACTORY RESET, REBROADCAST or REBOOT • How do I perform a factory reset on my Concert speaker?
 Press and hold both the and << buttons at once • for three (3) seconds until the LED ring flashes BLUE, then let go.
...
  • Page 20 • How do I rebroadcast the signal? • Wi-Fi: If you do not see Concert listed on the Wi-Fi network setting when adding Concert to Wi-Fi in the RIVA Voice app, press and hold the << button on top of the Concert for three (3) seconds until the WHITE light flickers.
  • Page 21 How do I update Concert speaker’s firmware?
 
 Firmware updates occur automatically over-the-air for Concert speakers as long as they are connected to a 
 Wi-Fi network with internet access. The update process is indicated by the LED light ring on top •...
  • Page 22 FIRMWARE • How do I see what firmware my Concert speaker has? 
 REGISTER RIVA CONCERT to receive your three (3) year warranty.

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