Dojo will let you know in advance if a member of our team will be visiting your business to carry out any repairs to the device. We’ll confirm the date and expected time of the visit, as well as the name of the engineer. ...
We’ll then investigate to find out what the issue is. You shouldn’t use the device until we’ve confirmed that the issue has been resolved and P2PE encryption has been restored, or we authorise for it to be returned. If we authorise a return of the ...
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