Summary of Contents for Maxwell MaxGuard Pro
- Page 1 Installation and Operating Instructions MaxGuard Pro PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
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Page 2: Table Of Contents
CONTENTS KIT CONTENT ....................1 INTRODUCTION ....................3 Using the Power Switch sensor as a signal repeater ..........6 GETTING STARTED ..................7 Download the iMAXWELL APP ...................7 Add a new system ....................7 Pairing the Camera ....................9 Pairing the Motion Sensor ..................11 Pairing the Power On/Off Switch ................12 Pairing the Door/Window Sensor ................13 Pairing the Indoor Siren ..................14... - Page 3 IMPORTANT SAFETY NOTICE Please keep the button cell out of reach of Children. Do not place button cell in the mouth as by doing can cause severe injuries if swallowed. This information can help you safely use your security system. Follow and retain all information included with your system.
- Page 4 Customer Support Center or the product supplier for instructions on how to inspect the product and have it repaired, if necessary. In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.
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Page 5: Kit Content
KIT CONTENT DO NOT REMOVE THE INSULATING PLASTIC on the sensors. It will activate the pairing process. Please follow the sections below to complete installation. If you have already removed the insulating plastic tab, please refer to the pairing sensor section to add sensor(s) to the system. Gateway Adaptor DC 12V/1A Ethernet cable 2M... - Page 6 Water Leak Sensor Battery AA 1.5V Detector Cable Screw Set Outdoor Siren Wall Bracket Screw Set Adaptor DC 5V/1.5A Smoke Sensor Battery AA 1.5V Bracket Screw Set RF Keypad Battery AA 1.5V Wall Bracket Screw Set Camera Antenna Adaptor DC 5V/1.5A Ethernet cable 2M...
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Page 7: Introduction
INTRODUCTION The MaxGuard Pro is an expanded security system that combines power management to make your life more secure and energy efficient. You can scale up the coverage anytime by implementing additional sensor(s) and/or camera(s). The system is easily accessed from anywhere via Internet. The iMAXWELL app allows you to view/... - Page 8 Sensor system abnormal situation is happening so system can send out being a part of the Maxwell system, the Smoke Sensor can function as a standalone device as well. RF Keypad RF Keypad - The RF Keypad is for wall-mount near the entrance for System Arm/Part-Arm/Disarm, either manually or via its RF Tag.
- Page 9 The diagram below shows the suggested location(s) for Secure Home Connect. Use this as a guide for your installation. The system is expandable with additional compatible wireless cameras, motion sensors, door/window contact sensors, sirens or other sensors (not included in this product kit) for greater protection.
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Page 10: Using The Power Switch Sensor As A Signal Repeater
Using the Power Switch sensor as a signal repeater In some cases, pre-existing environmental factors may affect the performance of the wireless communication between the gateway and sensors, such as: - Numbers of walls between the gateway and the sensor(s) - Materials of the building structure - Interference from unknown source When encountering such situation, you can use the Power On/Off Switch as signal repeater to... -
Page 11: Getting Started
GETTING STARTED The sensor(s) require to have sufficient battery power enable for successful pairing process and normal operation afterwords. If you cannot pair the sensor(s) to gateway or operate control Make sure your mobile device is connected to the local WiFi through out the whol e setup &... - Page 12 (2) Launch the ' iMAXWELL' app, tap “+” to add new system. If it does not detect, check the gateway is powered on and the Ethernet cable is securely connected to the Wi-Fi router. (4) Name your system, as an option, you can select a photo you prefer or take a photo as a front icon.
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Page 13: Pairing The Camera
The newly added gateway is appear. Continue with pairing the camera(s), sensor(s), switch(es) and remote control. Note: You can ONLY setup using camera(s) specified compatibility with the system. If you have previously purchased and installed compatible camera(s), follow the steps below to add your cameras to the new system. - Page 14 (3) In the 'Home page section, tap and choose to add new camera. For Android, the app will automatically search for the camera unique identifier. Select camera DID with CGXX-123456-ABCDE. For iOS, you must manually connect your iPhone to the camera network. Go to the Wi-Fi setting, select the Wi-Fi name starting with HD-XXXXXX.
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Page 15: Pairing The Motion Sensor
Verifying the Setup Go to home page and tap the camera icon to have a live-view. Pairing the Motion Detector (1) Launch the 'iMAXWELL' app. T Tap the '+' icon to add new device. (2) Choose 'Motion Detector'. (3) Give your device a name and location, then tap ’Save’. (4) Press ‘... -
Page 16: Pairing The Power On/Off Switch
(4A) Auto Pairing Method (4B) Manual Pairing Method Remove the insulating plastic tab Press the 'Pairing' button located to send out the pairing signal. inside the battery compartment. Verifying the Setup After complete pairing, facing the motion sensor to the wall where no movement can be detected, waiting a few minutes for the sensor to complete condition analysis. -
Page 17: Pairing The Door/Window Sensor
(4A) Auto Pairing Method (4B) Manual Pairing Method Plug the power switch to the outlet. Press and hold the button located in the front of the Power Switch until the switch is sending out the pairing signal. When the power switch is successfully paired, it will appear on the main page. -
Page 18: Pairing The Indoor Siren
(4A) Auto Pairing Method (4B) Manual Pairing Method Remove the insulating plastic tab Remove and reinstate the battery to send out the pairing signal. cover. Verifying the Setup After complete pairing, sparate the sensor and alert indicator should appear next to the door/ window sensor section on the home page section. -
Page 19: Pairing The Remote Key
(4A) Auto Pairing Method (4B) Manual Pairing Method Enable for the Indoor Siren to send out Press the 'Pairing' button located inside pairing signal, either by removing the the battery compartment. Please make insulating plastic tab or supply power sure the Indoor Siren has batteries using the adaptor supplied. -
Page 20: Pairing The Smoke Sensor
(4A) Auto Pairing Method (4B) Manual Pairing Method Remove the insulating plastic tab Press and hold the 'Camera' button to send out the pairing signal. located in the front of the Remote Key Verifying the Setup Press the 'Disarm' button the gateway will beep once indicating the system has been disarmed. -
Page 21: Pairing The Outdoor Siren
Verifying the setup After complete pairing, press the "test" key on the sensor, the sensor will go off for few seconds and alert indicator should appear on the main page section. Pairing the Outdoor Siren (1) Launch the 'iMAXWELL' APP. Tap the '+' tp add new device. (2) Choose 'Outdoor Siren'. -
Page 22: Pairing The Water Leak Sensor
Pairing the Water Leak Detector (1) Launch the 'iMAXWELL' APP. Tap the '+' icon to add new device. (2) Choose 'Water Leak Detector'. (3) Give your device a name and location, then tap ’Save’. (4) Press ‘ Pair’ and remove the plastic tab to send out the pairing signal. When the pairing process completed, the newly paired sensor is now display in the 'Home page' section. -
Page 23: Pairing The Rf Keypad
Pairing the RF Keypad (1) Launch the 'iMAXWELL' APP. Tap the '+' icon to add new device. (2) Choose 'Pairing the RF Keypad'. (3) Give your device a name and location, then tap ’Save’. (4) Press ‘ Pair’ and remove the plastic tab to send out the pairing signal. When the pairing process completed, the newly paired sensor is now display in the 'Home page' section. -
Page 24: Install The Camera
HOW TO INSTALL THE CAMERA SAFETY AND INSTALLATION TIPS Do not attempt to open the units with the power adaptor plug connected to avoid any risk of personal injury. When installing CCTV camera(s), always follow manufacturer's advice when using power tools, steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling holes. -
Page 25: Install The Sensor
HOW TO INSTALL SENSOR 1. Installing the Motion Sensor Use the double-sided tape to fix the motion sensor, or use the wall mount screws to fix the device or supplied bracket onto the wall. The thick double-sided tapes are for flat wall mount use. The thin double-sided tapes are for corner install use. - Page 26 2. Installing the Door/Window Contact Mounting Option A - Double-Sided Tapes (1) Apply the double-sided tape to the backs of the Door/Window sensor. (2) Select a location on the door/window. The large piece of the sensor should be fixed on the immovable frame of the door/window.
- Page 27 3. Installing the Siren It is recommended to install the siren in a highly visible location with minimum obsticles near-by for maximum visual/sound alert. A/C power option is available therefore please select suitable installation location with reachable electrical outlet.
- Page 28 4.Installing RF Keypad (1) Mount the wall barcket onto a flat surfaced wall via the screw set supplied. (2) With batteries inserted or mini-USB power adaptor (not including) plugged into the keypad's rear power connector, secure the keypad onto the wall bracket. 5.Installing the Outdoor Siren (1) First fix the mounting screws and secure bracket to the wall via the screw set supplied.
- Page 29 6.Installing the Water Leak Sensor (1) For the main unit, fix the mounting screws to the wall via the screw set supplied. (2) With batteries inserted, secure the sensor onto the wall screws. (3) Place the probe unit to the location preferred in a upward position. 7.Installing the Smoke Sensor (1) First fix the mounting screws and secure the bracket to the ceiling via the screw set supplied.
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Page 30: App Overview
APP OVERVIEW The iMAXWELL app provides friendly interface to allow you to easy access to all devices. In the Home Page, have an overview of all the cameras/sensors connected to the system and the real-time status of each, also you can carry out many important functions, such as arm/part-arm/ disarm system, add/edit devices, view live-feed from cameras, control power switches, activate sirens, and more. - Page 31 Status Indicator Device off: This function is only for Siren and Power Switch. Arm(Away): Tap to arm the system when you're not at home. Access the settings to set Arm(Away) status, select the device you would like to arm, when deivces have been triggered.
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Page 32: Edit Device
Edit Device Camera Live View This section allows you to access camera settings, having the live-view, and more. Live View Camera List Location Camera Recording Play to see the live-view Tap to access the camera edit Connected status setting Tap to recording Tap to take a snapshot the video clip... - Page 33 Basic Setting This section allows you to configure the camera security code, time zone, daylight savine, and Wi-Fi setting. Security Code The Security Code is a specific security code to access the camera. The default password of the camera is 123456. Please use this function to change the default password into your personal security code.
- Page 34 Video Settings This section allows you to configure the video quality and environment mode. Video Quality The Video Quality setting section allows you to adjust the quality of the video streaming. Select better video quality to view high resolution image. By selecting better streaming will allow the video to display more smoothly (quality depends on local internet environment).
- Page 35 SD Card Settings This section allows you to manage your SD card. Format SD Card Formatting your memory card will ERASE all the data from it and you will not be able to get the data back. Please back up your video files BEFORE formatting the memory card. Note: The system is optimized to Class 10 memory card.
- Page 36 Power Switch This fuction allows you to configure your power switch turn on/off accordingly, and setup the schedule settings. Tap to turn on/off the switch Setup the auto off time for scenario Tap to access the schedule settings Schedule Setup This is designed specifically for the smart plug.
- Page 37 Indoor/Outdoor Siren Here you can change device name and location, and set the siren volume, duration of the reaction (15, 30, 60 Sec), after the sensor has been triggered. Tap 'SAVE' when you have done. Tap to turn on/off the siren Motion Detector Here you can change device name and location.
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Page 38: Scenario
Scenario This section is designed for system to carry out customized security functions after setup, such as activate single/multiple cameras and sensors for recording and alert. Tap here to access the scenario setup Tap here to activate/deactivate the scenario Note: The system will not send out any Email Alert or Push Notification when Sequence Scenario is in action. - Page 39 Sequence Scenario Allowing the system to automatically react to the sudden situation and carry out other pre- defined tasks. For example, when the motion sensor detects motion, the camera will immediately rotate to the scene and start to record, and the light will turn on. To setup the sequence scenario(s), follow the steps below: 1.
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Page 40: Event
Events All triggered events are recorded and displayed in the 'Event' section. To identify exactly which device has been triggered, including the time and the date. Review recorded video file tapping on the camera triggered event list. Tap the to start video file download. Tap to download the video Tap on the edit, delete the video... -
Page 41: Alarm
Alarm immediately. You can access the device's alerts by tapping your smart phone. See the live- view which device has bee triggered. And you can also turn off the siren by tapping ' Silence the alarm or emergency call. Regarding the emergency contact, you can enter a number of settings. -
Page 42: Advanced Settings
Settings The system setting contains various options allowing you to setup/configure the system details. The default admin password is '123456'. The user who has the admin password can access the system settings. For security purposes, please change the default password immediately. Control Hub Setup This section allows you to set control hub siren volume, duration, and delay time. - Page 43 Status Settings According to different status (away, stay, panic), select which device you want to alarm when it has been triggered. Also you can choose camera to record the video clip. City Enter city name or zipcode, the app will automatically research for location, select one then tap 'SAVE'.
- Page 44 Firmware Updates Here you can check to see if any new updates are available. Tap on the 'Update', the app will beep twice when done. About...
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Page 45: Additional Useful Feature
ADDITIONAL USEFUL FEATURE Using the Smart Plug as Repeater - Repeater Setup To Activate the Repeater Function of your Smart Plug First make sure the Smart Plug and the end Sensor has been successfully paired/connected to the system gateway. See "Sensor Pairing" section for more details. Step 1 Press/hold the button located on the front of the smart plug until the LED begins to flash in blue and orange. -
Page 46: Troubleshooting
TROUBLESHOOTING Problem Possible Cause / Possible Solution - Check the AC power adapter. Make sure it is correctly plugged. The gateway box is - Check the Ethernet cable. Make sure the connector is plugged in the not working Ethernet socket and the other end plugged into the router. - Check the battery polarity and make sure the battery has enough power to function correctly. -
Page 47: Frequently Asked Question
Why MaxGuard Pro is more advanced than other app-based Smart Home system? • cannot protect people and valuables. • of MaxGuard Pro are compatible with each other and the system is secure with minimum concerns for security breach. • The system is stable and reliable. •... - Page 48 •When app is indicating the battery power is low in the sensor(s). Under normal circumstance the app will indicate low battery information 15 days before the battery depletes completely. •Under normal usage, most of the batteries should last at least 1~2 years due to Maxwell advanced power consumption management technology.
- Page 49 My smartphone/tablet cannot remotely connect to MaxGuard Pro. •Check to see if the smartphone/tablet is connected with internet. Activate the connection if is set to off. •Check to see if the “airplane mode” is on, switch it off to resume internet connection.
- Page 50 •Another good use of the siren is when other Maxwell devices detect abnormal situation they can trigger the siren to go off as well, for example, you can setup (less than a minute) to have the water-leak sensor in the basement to trigger the siren at the s immediately act to the situation.
- Page 51 •Once the PIR motion detector has been triggered AND no longer senses motion, it will dormant for two minutes to conserve its battery power, otherwise the PIR will stay awake and continue to send off alert signal to the gateway and other MaxGuard Pro devices. Why event list is informative and helpful? •The event list contains every triggered events as record, including video events, so not only...
- Page 52 Security Codes. Only the person who has the Security Code(s) can access, operate, control and view gateway and cameras. •The Admin password is required to access MaxGuard Pro gateway and cameras’ Advance setting section. For maximum security purpose, the MaxGuard Pro gateway and its every cameras can have unique different Admin password.
- Page 53 What is the difference between system ARM and Partial ARM? •The system ARM is for arming the entire system (entire house) and partial ARM is for arming freely move about in the bedroom and upstairs hallway, etc. Can I install the four network cameras in different locations? •Absolutely yes.
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Page 54: Product Specification
PRODUCT SPECIFICATION Gateway Box Model Number MW-GW11 Operation Voltage DC 12V/1A Ethenet 10/100Mbps Sub-1G 868.3 (EU) /916.8 (US) Mhz LED Light Max Standby 12hr User Macro Sensor/Power Indoor Siren Model Number MW-IS11 Signal Frequency 868.3 (EU)/916.8 (US) MHz RF Range 150M Power Source DC-in 5V/1A (4 x AA batteries as backup power, not included) - Page 55 Wireless PT Camera Model Number MW-PTC11 Wireless Compatible IEEE 802.11 b/g/n Sensor Mega Pixel CMOS Frequency 2400MHz~2485MHz Protocol TCP/IP, UDP, SMTP, NTP, DHCP, ARP Image Compression H.264 Image Resolution FULL HD 1920X1080 Operating Temperature -10°~+50°C Operating Humidity 20~80 RH (N.A.-condensing) Motion PIR Model Number MW-PIR11...
- Page 56 On / Off Switch Model Number MW-AS11 Signal Frequency 868.3 (EU)/916.8 (US) MHz RF Range 150M Plug Type USA/EU/UK/FR Load Switching Capability USA/1800W, EU/3500W, UK/3000W Low Battery Monitoring Operating Temperature 0°~40°C Operating Humidity 10%~80%RH Dimensions 94mm (H) x 55mm (W) x 31mm (D) Smoke Sensor Model Number MW-SMD11...
- Page 57 Water Leak Sensor Model Number MW-FD11 Signal Frequency 868.3 (EU)/916.8 (US) MHz RF Range 150M Power Source 4 x AA Alkaline Battery (included) Battery Life Anticipated life up to 2 years (Supposed 1 trigger per day) Piezo Siren Maximum 95dB, 3 minutes Cable Length 200 cm Low Battery Monitoring...