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Troubleshooting - EggTronic Power Bar User Manual

Power bar usb-c wireless power bank

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Do not bite or suck on the device. Doing so may damage the device or 
result in an explosion or fire. 
Children may choke on small parts. If children use the device, make sure 
that they use it correctly. 
Warning: choking hazard. Keep out of the reach of children. 
If you notice a strange smell or smoke coming from your device, stop using 
it immediately. Continuing to do so may result in fire or explosion. In the 
event of cell leakage, do not allow the liquid to come into contact with the 
skin or eyes. In case of skin contact, wash the affected area immediately 
with plenty of water and seek medical advice. 
Do not dispose of the device in a fire. 
Do not use the device for anything other than its intended use. The device 
may malfunction or may cause an electric shock or fire. 
Do not leave the battery on prolonged charge when not in use. Never 
dispose of the device in a fire. 
Avoid exposing your device to very cold or very hot temperatures. Extreme 
temperatures may damage the charger and reduce the lifespan of the 
device. 
Do not throw away the product with household trash. The product needs 
to be recycled and disposed of responsibly. 
 
Troubleshooting 
If the product is not working properly please check the following troubleshooting. 
If your situation differs from normal conditions please try to solve the issue or call 
customer service. 
For full troubleshooting visit our website at: 
www.eggtronic.com/support/troubleshooting 
 
IF THE WIRELESS POWER BAR IS NOT CHARGING YOUR DEVICES 
Is the Wireless Power Bar turned on?​ (normal conditions: ​ y es​ )  
Is the Wireless Power Bar sufficiently charged?​ (normal conditions: ​ y es​ )  
Has the Wireless Power Bar been dropped or damaged?​ (normal conditions: ​ n o​ )  
Is your smartphone officially compatible with Qi Wireless Charging or equipped 
with a working Qi Receiver?​ (normal conditions: ​ y es​ )  
Is your smartphone correctly positioned with the coil of the Wireless Power Bar 
as shown in the manual?​ (normal conditions: ​ y es​ )  
Is your Apple Watch correctly positioned with the coil of the Wireless Power Bar 
as shown in the manual?​ (normal conditions: ​ y es​ )  
Are your Apple AirPods correctly positioned with the coil of the Wireless Power 
Bar as shown in the manual?​ (normal conditions: ​ y es​ )  
Is there any metal between your smartphone/AirPods/Apple Watch and the 
charger?​ (normal conditions: ​ n o​ )  
Is it sufficiently charged?​ (normal conditions: ​ y es​ )  
Are the devices correctly positioned on the Wireless Power Bar?​ (normal 
conditions: ​ y es​ )  
Are the smartphone, AirPods, or Apple Watch damaged?​ (normal conditions: ​ n o​ )  

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