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PENTA Installation Manual
UM-TR-1210

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Summary of Contents for MobileView PENTA

  • Page 1 PENTA Installation Manual UM-TR-1210...
  • Page 2 PENTA Installation Manual © 2018 MobileView. All rights reserved. All trademarks are the property of their respective owners. Microsoft, Internet Explorer, and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Apple, iPad, iPhone, and iTunes are registered trademarks of Apple Inc.
  • Page 3: Table Of Contents

    Installing an impact sensor 73 Installing a panic button 74 Installing a microphone 76 Installing a GPS unit 78 Chapter 6 Testing 79 MobileView PENTA testing 80 MobileView PENTA testing 80 Video manager program 85 Chapter 7 Troubleshooting and support 87 Troubleshooting 88...
  • Page 4 Checklists and worksheets 91 DVR installation checklist 92 DVR viewer configuration checklist 94 Vehicle layout 97 Appendix B Templates and dimensions 101 Camera mounting plate template 102 DVR base plate 103 DVR assembly dimensions 104 Index 105 MobileView PENTA Installation Manual...
  • Page 5 MobileView PENTA Installation Manual...
  • Page 7: Introduction

    Chapter 1 Introduction Summary This chapter provides an overview of MobileView PENTA, including minimum hardware and software requirements, and the steps you need to perform before installing, configuring, and using MobileView PENTA. Content About this manual 2 Product overview 2...
  • Page 8: About This Manual

    Chapter 1: Introduction About this manual The MobileView PENTA Installation Manual includes an overview of the product and detailed instructions explaining: • How to wire the MobileView system • How to configure and commission the system • How to test the system There is also information describing how to contact technical support if you have questions or concerns.
  • Page 9 10. Microphones 5. GPS antenna The central component of the MobileView system is a high-quality DVR, which records images from eight or sixteen cameras (monochrome or color) depending on model, dual-channel audio and other information such as the time, date, and vehicle number.
  • Page 10: Retrieving And Viewing Images

    Retrieving and viewing images The DVR stores the captured digital images as monochrome or color files, which you can download to a computer using the MobileView Video Manager software. The DVR connects to a viewing station through a wired or wireless Ethernet connection.
  • Page 11: System Requirements

    Spare terminal blocks • General tools • Tie wraps (8 in.) • Heat shrink • Torx bit, secured #10 • Hole saws, up to 1–1/8 in. • Wire snake • Laptop/viewing station • Wire strippers • Thread-locking compound MobileView PENTA Installation Manual...
  • Page 12: References And Related Documents

    Chapter 1: Introduction References and related documents For information related to MobileView PENTA and its operation, consult the following documents: • MobileView Fleet Manager User Manual (P/N 1056730) • MobileView Video Manager User Manual (P/N 1056729) • MobileView Sideye Camera Installation Instructions (P/N 1032731) •...
  • Page 13: Camera Installation

    This chapter provides information on determining a system layout and installing the hardware components. Content System layout 8 Camera cable guidelines 9 Installing camera assemblies 10 Surface-mounted cameras 10 Flush-mounted cameras 12 Adjusting the camera’s field of view 13 Mounting location adjustments 15 MobileView PENTA Installation Manual...
  • Page 14: System Layout

    8. SideEye rear camera. Back of the bus, looking behind the bus. Note: Cameras 6 and 8 in Figure 2 above are MobileView SideEye cameras. Camera 2 is a MobileView forward-facing camera. For installation of these cameras, see their respective manuals, shown in “References and related documents”...
  • Page 15: Camera Cable Guidelines

    Route cables from each camera location to the DVR location as determined by your specific system layout. Figure 3 on page 10 shows an example of cabling layout. • After reaching camera locations, leave enough cable for a 6 in. (152 mm) service loop at each location. MobileView PENTA Installation Manual...
  • Page 16: Installing Camera Assemblies

    6. SideEye side camera 9. DVR location Installing camera assemblies The MobileView system supports up to eight cameras (color and monochrome). Cameras supported by the MobileView system provide a 1.0 Vp-p composite analog video signal, at 75 Ω (CCTV standard).
  • Page 17 7. To align the camera’s field of view, see “Adjusting the camera’s field of view” on page 13. 8. Use a thread-locking compound, which prevents screws from vibrating, to secure the surface-mount housing to the mounting plate with the four 3/8 in. tamper-resistant tamper-torque machine screws (Figure 6). MobileView PENTA Installation Manual...
  • Page 18: Flush-Mounted Cameras

    2. Cut a 3.25 x 3.25 in. (83 x 83 mm) hole in the appropriate location on the mounting surface. 3. Using the housing as a template, mark the location of the mounting holes. 4. Using a 3/16 in. (5 mm) drill bit, drill the mounting holes. MobileView PENTA Installation Manual...
  • Page 19: Adjusting The Camera's Field Of View

    Angled flush-mount cover Square flush-mount cover Adjusting the camera’s field of view Depending on the camera’s location, you might have to adjust the camera angle to provide the best field of view. Adjusting the camera angle might include MobileView PENTA Installation Manual...
  • Page 20 To rotate the camera lens: 1. Loosen the set screw on the top of the camera assembly. 2. Rotate the camera assembly at 90°. 3. Retighten the set screw. Figure 10: Adjusting the camera’s horizontal angle MobileView PENTA Installation Manual...
  • Page 21: Mounting Location Adjustments

    Note that the lens set screw and the wiring harness are at the top of the camera. Figure 11: Loosening the camera from the mounting bracket – 1. Lens set screw 2. Wiring harness MobileView PENTA Installation Manual...
  • Page 22 The lens set screw and the wiring harness should be positioned at the bottom of the camera (Figure 13 below). Figure 13: Reattaching the camera to the mounting bracket 1. Lens set screw 2. Wiring harness MobileView PENTA Installation Manual...
  • Page 23 Chapter 2: Camera installation MobileView PENTA Installation Manual...
  • Page 24 Chapter 2: Camera installation MobileView PENTA Installation Manual...
  • Page 25: Dvr Installation

    Chapter 3 DVR installation Summary This chapter provides information on installing and wiring the MobileView PENTA DVR. Content Installation overview 20 Locating the DVR 20 Mounting the DVR 21 Wiring 22 Connectors and cable harnesses 23 Connecting the DVR 23...
  • Page 26: Installation Overview

    Chapter 3: DVR installation Installation overview The PENTA DVR is designed specifically for installation on public transit vehicles. This logistically assumes that certain mounting and wiring limitations common to that environment exist. The installation instructions provided in this chapter are tailored to that expectation.
  • Page 27: Mounting The Dvr

    Chapter 3: DVR installation Mounting the DVR The PENTA is designed to resist shock and vibration forces commonly observed on a transit vehicle. Resistance to specified levels is only obtained when the DVR is secured to a stationary (with respect to the vehicle), vibration-resistant, and horizontal surface, as shown in Figure 15 below.
  • Page 28: Wiring

    Chapter 3: DVR installation 1. PENTA main housing 2. Mounting bolts (4) Wiring Wiring connections between the DVR and auxiliary devices are made on the DVR’s side panel (Figure 16). Figure 16: DVR side panel connections 1. J6 video input connector 8.
  • Page 29: Connectors And Cable Harnesses

    The subsequent sections provide information needed to attach field wires directly to the J connector. The equivalent harness connection information is also provided. In general, harnesses provide an easy means of connecting and disconnecting the DVR from the vehicle for service, maintenance, or repair. MobileView PENTA Installation Manual...
  • Page 30: J1 Input Power Connections

    1. Run a three-conductor 16 AWG cord from the vehicle power, electrical ground, and ignition source locations to the DVR. Note: We recommend adding a 10 A inline, fast-blow fuse to the main power line and a 1 A inline, fast-blow fuse to the ignition input. MobileView PENTA Installation Manual...
  • Page 31 Main power and ignition voltages should be nominal 12 or 24 VDC. Note: MobileView PENTA supports nominal SAE base vehicle voltages of 12 and 24 VDC. 5. After confirming voltages and polarities are correct, remove the power, plug the connector into the J1 receiver, and then tighten the retaining screws.
  • Page 32: Battery Disconnect Systems

    27. In both diagrams, the relay device specified supports a variable time delay of 1 to 100 seconds. When connected to a PENTA DVR, the delay must be set for 10 seconds or greater. MobileView PENTA Installation Manual...
  • Page 33 Figure 21: Alternative power and ignition wiring diagram - 12 VDC Figure 21 above depicts integration of a delay before break relay from ABB Incorporated into the power and ignition circuit of a PENTA DVR. The relay specified works with 12 VDC systems. Model KRDB1110S is wired exactly the same as above but is fixed at 10 seconds.
  • Page 34: J2 Audio And Status Connections

    57 for more information on setting up events. J2 audio and status connections The MobileView PENTA provides two audio inputs and two status outputs on the eight-terminal Phoenix connector labeled J2 (see Figure 23 below). More information on the connection of specific terminals to optional hardware devices can be found in Chapter 5 “Optional hardware installation”...
  • Page 35 If the software is not running, neither the camera nor software LED outputs will work. These open collector outputs are designed to work with the MobileView MSS- 4008 series status devices. The devices are equipped with one red and green LED.
  • Page 36: J3 Digital Input Channel Connections

    J3 digital input channel connections The MobileView PENTA provides eight digital inputs on the ten-terminal Phoenix connector labeled J3 (see Figure 25 on page 31). Connection of specific terminals to optional hardware devices is detailed in Chapter 5 “Optional hardware installation”...
  • Page 37 J3, terminal 10. WARNING: Never connect the MobileView PENTA electrical ground or chassis to systems with different ground references. Doing so could damage both systems or create a potential for electrical shock.
  • Page 38: J4 Camera Power Connections

    J3.10 J4 camera power connections MobileView PENTA provides two 12 VDC camera power outputs on the four- terminal Phoenix connector labeled J4 on the DVR (see Figure 27 on page 33). The J4 connector uses retaining screws to ensure it does not disconnect during operation.
  • Page 39 Table 4 on page 34. Figure 28: J4 harness, camera power connection (PENTA 8 channel) The PENTA 8 channel power harness is shown above. The PENTA 16 channel harness adds eight additional 2-pin power connectors to accommodate additional camera power outputs.
  • Page 40 CAM PWR, CH 13 PENTA 16CH 2 Black J4.4 J4.2 CAM PWR, CH 14 PENTA 16CH 2 Black J4.4 J4.2 CAM PWR, CH 15 PENTA 16CH 2 Black J4.4 J4.2 CAM PWR, CH 16 PENTA 16CH 2 Black J4.4 MobileView PENTA Installation Manual...
  • Page 41: J5 Analog, Audio Out, And Relay Output Connections

    Chapter 3: DVR installation J5 analog, audio out, and relay output connections The MobileView PENTA provides two Form C relay outputs, dual channel audio output, and two analog inputs on the twelve-terminal Phoenix connector labeled J5 (Figure 28). These connections are for general use and can be used for any number of special or site-specific applications.
  • Page 42 R1 = (10 kΩ * 40 VDC / 30 VDC) – 10 kΩ R1 = 3.3 kΩ Audio output The audio outputs are two monaural halves of a stereo output. The output is 1V RMS line level and requires amplification by an external system. MobileView PENTA Installation Manual...
  • Page 43 Analog input 2 J5.2 White Relay 1 NC J5.7 Blue Relay 1 NO J5.9 Brown Relay 1 common J5.8 Black J5.3 Black J5.3 Orange Relay 2 NC J5.10 Purple Relay 2 NO J5.12 Gray Relay 2 Common J5.11 MobileView PENTA Installation Manual...
  • Page 44: J6 Video Input Connections

    Table 6 on page 39 for added detail on J6 harness color code and video input assignments. Figure 33: J6 harness, video cable (PENTA 8 channel) The PENTA 8 channel video harness is shown above. The PENTA 16 channel harness adds eight additional BNC barrel connectors to accommodate additional video inputs. See Table 6 on page 39 for both 8 &...
  • Page 45: Maintenance Plug

    The maintenance plug (Figure 34) lets you start or shut down the MobileView PENTA DVR manually. You might need to force a manual shutdown to remove or swap the hard drive caddy. It is also useful to force DVR shutdown for routine maintenance purposes.
  • Page 46 The DVR immediately begins an orderly shutdown. The DVR remains off while the maintenance plug is in place. If, upon removal of the maintenance plug, if the ignition input is active, the DVR begins its startup sequence. MobileView PENTA Installation Manual...
  • Page 47: Dvr Configuration

    Installing the accelerometer 68 Configuring the accelerometer 69 Synchronizing the accelerometer 69 Calibrating the accelerometer 70 Viewing accelerometer data 70 Configuring DVR accelerometer alarm events 70 Enabling the accelerometer in the INI file 72 Installing an impact sensor 73 MobileView PENTA Installation Manual...
  • Page 48 Installing a panic button 74 Installing a microphone 76 Installing a GPS unit 78 MobileView PENTA testing 80 MobileView PENTA testing 80 MobileView PENTA Hardware Monitor 80 Watchdog on/off 81 LEDs and relays 81 GPS testing 82 Real-time inputs 82...
  • Page 49: Connecting To The Dvr

    Chapter 4: DVR configuration Connecting to the DVR Once the MobileView PENTA DVR has been installed, you can start configuring the device using a service laptop. To configure the device, you must have Video Manager installed in your laptop. The steps in this chapter assume Video Manager is already installed and configured.
  • Page 50: Remote Desktop Connection

    Chapter 4: DVR configuration Figure 35: DVS Connections dialog box Remote desktop connection Certain configuration functions must be performed on the PENTA DVR itself. The most effective means of accomplishing this is through remote desktop connection. To establish a remote desktop connection: 1.
  • Page 51: Local Resources

    Shared resources include sound, peripheral communication ports, printers, mass storage drives, and other plug-and-play devices. The MobileView DVR does not function properly when its local resources are remapped. To turn off remote desktop resource mapping: 1.
  • Page 52: Date And Time Settings

    GPS antenna installed. Note: Timeserver settings require a wireless connection to a network time protocol (NTP) server from the DVR network. Please consult the network administrator for information on accessing the NTP server MobileView PENTA Installation Manual...
  • Page 53: Committing Dvr Changes

    To permanently write changes to the C drive: 1. Establish a remote desktop connection. See “Remote desktop connection” on page 44 for more information. 2. Make changes to the system as required. Examples of changes could be time settings or IP addresses. MobileView PENTA Installation Manual...
  • Page 54: System Configuration

    Figure 38: Commit command window System configuration Each MobileView PENTA DVR must be configured based on system installation and usage requirements. Configurations therefore vary from install to install and site to site. If commissioning a new system, carefully consider how a particular property uses the MobileView system and adjust operating parameters accordingly.
  • Page 55 Vehicle Setup. Defines general properties of the DVR within the vehicle. • Camera Setup. Defines the video recording settings for each individual camera. • Audio Setup. Defines the audio recording settings. • Alarm Events. Defines output reactions based on input activation. MobileView PENTA Installation Manual...
  • Page 56: Vehicle Setup

    Note: The subsequent sections provide limited information necessary to accommodate initial DVR setup. For more information on functions and options, see the MobileView Video Manager User Manual. Vehicle setup To configure a vehicle: 1. Click Vehicle Setup in the System Configuration dialog box (Figure 40 on page 51) to open the Vehicle Setup page (Figure 40 on page 51).
  • Page 57: Camera Setup

    Defines embedded security content for captured video. • Camera control. Allows fine adjustments to capture images. Option settings are applied to individual cameras. If you want to apply the same settings to all cameras, click Apply Settings to All Cameras. MobileView PENTA Installation Manual...
  • Page 58 Lower resolution results in smaller video size and reduced image quality. 7. Set the color depth to the desired value. 8. For the PENTA DVR, ignore the distance and bearing parameters MobileView PENTA Installation Manual...
  • Page 59 4. Click Reset Compression to restore the system default value 5. Click Apply Settings to All Cameras to copy the current settings to all system cameras. 6. Click Apply to save the new settings. MobileView PENTA Installation Manual...
  • Page 60 If these boxes are not checked, Video Manager may display incorrect machine information during playback of archived video. 5. Click Apply Settings to All Cameras to copy the current settings to all system cameras. 6. Click Apply to save the new settings. MobileView PENTA Installation Manual...
  • Page 61 4. Click the Reset Settings button to restore the system default values. 5. Click Apply Settings to All Cameras to copy the current settings to all system cameras. 6. Click Apply to save the new settings. MobileView PENTA Installation Manual...
  • Page 62: Audio Setup

    If the box is checked, Video Manager running from a remote computer will be unable to playback audio from the recorder. 4. Edit the audio channel names to match the installation. 5. Click Apply to save the new settings. MobileView PENTA Installation Manual...
  • Page 63: Alarm Events

    Event Activation. Defines the input and state required to activate the event. • Activation Schedule. Defines a schedule when the event is active. • Event Reaction. Defines reactions that occur when the event activates. Aside from recording video, events are the most useful function of the DVR. MobileView PENTA Installation Manual...
  • Page 64 Event Activation section. You can only specify one activation input per event. 5. If using time-based activation, define a schedule in the Activation Schedule section. 6. Define the output reactions that occur when the event is active. Multiple output reactions can be assigned to a single event. MobileView PENTA Installation Manual...
  • Page 65: I/O Devices

    I/O naming. Defines a plain English name for each input and output. • MUX camera assignments. Assigns camera channels to MUX outputs. • MUX settings. Defines general multiplexer operating parameters. Since I/O names are referenced in other menus screens, a descriptive name is needed. MobileView PENTA Installation Manual...
  • Page 66 3. Select which cameras display on each MUX output under the “Multiplexer camera selection” section. Note: PENTA only supports MUX channel 1. Setting cameras to other MUX channels will have no effect. 4. Set the cycle dwell time for each MUX channel under the Multiplexer Settings section.
  • Page 67: System Options

    Archive settings. Defines parameters for automatically purging archive files. Options in this section affect how the DVR operates at a low-level. Exercise caution when modifying any of these parameters or undesired operation may occur. Figure 48: System page MobileView PENTA Installation Manual...
  • Page 68 GPS, and alarm/event storage. These are set by the installer and should not be changed. Any change to these values reinitializes (deletes) the primary data store on the DVR. MobileView PENTA Installation Manual...
  • Page 69 Chapter 4: DVR configuration The MobileView PENTA DVR is configured by the installation contractor for correct operation and space allocation. Do not change these options. Caution: Storage allocation and usage options control the structure of the recorder’s data file. Options cannot be changed without erasing and recreating the data file, which results in permanent loss of all existing recorded data.
  • Page 70: Deleting Files After Setup

    DVS server” below to properly delete files. Stopping the DVS server To stop the DVS server: 1. Connect to the DVR desktop. See “Remote desktop connection” on page 44. 2. Double-click the services shortcut on the desktop (shown below). MobileView PENTA Installation Manual...
  • Page 71: Deleting Files

    3. Select Start to start the service. The system recreates new versions of the deleted files compliant with current system settings. 4. When finished, log off using the Alt+F4 procedure explained in “Remote desktop connection” on page 44. MobileView PENTA Installation Manual...
  • Page 73: Optional Hardware Installation

    Viewing accelerometer data 70 Configuring DVR accelerometer alarm events 70 Enabling the accelerometer in the INI file 72 Installing an impact sensor 73 Installing a panic button 74 Installing a microphone 76 Installing a GPS unit 78 MobileView PENTA Installation Manual...
  • Page 74: Installing The Accelerometer

    Figure 49 above. 2. Drill the mounting holes. 3. Connect one end of the supplied serial cable to COMM3 on the DVR. 4. Route the other end of the serial cable to the mounting location for the accelerometer. MobileView PENTA Installation Manual...
  • Page 75: Configuring The Accelerometer

    1. Establish a remote desktop connection to the DVR. See “Remote desktop connection” on page 44. 2. Stop the DVS server. See “Stopping the DVS server” on page 64. 3. On the DVR desktop, double-click the shortcut labeled MobileView PENTA Hardware Monitor. The configuration software opens (shown below). Caution: Ensure that the DVR is off when connecting or disconnecting the accelerometer device.
  • Page 76: Calibrating The Accelerometer

    Figure 50: Accelerometer data Configuring DVR accelerometer alarm events Once the accelerometer is calibrated, you can close the MobileView PENTA Hardware Monitor program and configure the DVR to perform certain functions based on accelerometer activation readings using Video Manager. See the MobileView Video Manager User Manual for detailed information on accessing and configuring alarm events.
  • Page 77 4. Enter a set-point (in Gs). A typical set-point is between 3.0 and 4.0 G. A value of 3.0 G typically triggers an alarm event if the vehicle drives fairly roughly over a curb or pothole. MobileView PENTA Installation Manual...
  • Page 78: Enabling The Accelerometer In The Ini File

    3. Open Windows Explorer and navigate to the D drive on the DVR. 4. Double-click the workspace directory. 5. Double-click the Workspace folder. 6. Open the FltSetting_GE.ini file and scroll to the following section: [AccelerometerSettings] AccelerometerType=none AccelerometerComPort=3 AccelerometerBaudRate=57600 7. Change the AccelerometerType to seraccel: [AccelerometerSettings] AccelerometerType=seraccel AccelerometerComPort=3 AccelerometerBaudRate=57600 MobileView PENTA Installation Manual...
  • Page 79: Installing An Impact Sensor

    Accelerometer functionality is now enabled. Installing an impact sensor The MobileView PENTA allows you to connect an optional impact sensor to sense shock impacts greater than 4 G on the horizontal plane. Shock events from the impact sensor are typically monitored on digital input 2 using a special connection configuration that provides input to the DVR and power to the impact sensor.
  • Page 80: Installing A Panic Button

    3. Cable to DVR backbox Figure 53: Impact sensor wiring Installing a panic button Panic buttons are optional and are typically installed near the driver. There are two models: one with a key reset and one without (Figure 54). MobileView PENTA Installation Manual...
  • Page 81 Connect the white negative wire (present only on the panic button with key reset) to Ground (J3, terminal 10). Note: Digital Input 2 (J3, terminal 2) is typically reserved for the impact sensor input. 6. Mount the panic button, using the previously drilled holes. MobileView PENTA Installation Manual...
  • Page 82: Installing A Microphone

    Figure 55: Panic button wiring Status LEDs The MobileView PENTA provides LEDs for status indication. When the green LED is on and red LED is off, the system is functioning properly. When the red LED is on, it indicates the system needs service.
  • Page 83 Chapter 5: Optional hardware installation Figure 56: Single-channel audio wiring Figure 57: Dual-channel audio wiring Note: For instructions on making wiring connections at the microphone, see the manufacturer’s instructions. MobileView PENTA Installation Manual...
  • Page 84: Installing A Gps Unit

    Chapter 5: Optional hardware installation Installing a GPS unit The MobileView PENTA is equipped with GPS technology. A compatible GPS antenna is needed to activate the feature. The GPS antenna connects to the DVR GPS connector (Figure 16 on page 22). Since the GPS connector is small and space is limited, you should connect the GPS antenna before making other connections.
  • Page 85: Testing

    Chapter 6 Testing This chapter explains how to test MobileView equipment to make sure the system is operating correctly. You can configure and test the cameras, inputs, and outputs using a laptop computer. Content MobileView PENTA testing 80 MobileView PENTA Hardware Monitor 80...
  • Page 86: Mobileview Penta Testing

    Chapter 6: Testing MobileView PENTA testing MobileView PENTA is preconfigured for eight cameras at 30 fps per camera, dual- channel audio, and a panic button on input 1. Configuration tasks require setting numerous variables and parameters to meet customer and installation requirements.
  • Page 87: Watchdog On/Off

    LEDs and relays You can test the software LEDs via the MobileView PENTA Hardware Monitor program. Check the appropriate box for the LED to test, and then click send (Figure 59). The LED lights momentarily.
  • Page 88: Gps Testing

    Figure 61: GPS Tracking View Real-time inputs The most useful part of the MobileView PENTA Hardware Monitor program is the real-time inputs screen (Figure 62 on page 83). This screen shows the status of every user-controllable MobileView input, output, fan, fuse, and voltage level on the DVR.
  • Page 89: Analog Inputs

    Figure 62: Real-time input options Analog inputs The MobileView PENTA DVR lets you monitor two analog signal inputs. Analog inputs are generally used to measure such things as pressure, temperature, and velocity. These variables are commonly available on heavy-duty vehicles. Once these are converted to electrical inputs in the ranges of 0 to 30 V, the DVR can monitor and act upon them.
  • Page 90: Voltages And Temperatures

    Once you complete the review and testing of your DVR’s main features, log off from the DVR. To log off: 1. Close the Real-time inputs screen. 2. Close the MobileView PENTA Hardware Monitor program. The DVS server restarts automatically. MobileView PENTA Installation Manual...
  • Page 91: Video Manager Program

    Another way to test system operation is to use the Video Manager program to view video in the same manner as a system operator. Video Manager applications are found in the MobileView Video Manager User Manual. Items to check using the Video Manager application include the following: •...
  • Page 92 Chapter 6: Testing MobileView PENTA Installation Manual...
  • Page 93: Troubleshooting And Support

    Troubleshooting and support This chapter provides information to help you troubleshoot problems and shows you how to contact technical support, should you need assistance with your PENTA DVR or MobileView system. Content Troubleshooting 88 Contacting us 89 Online resources 90...
  • Page 94: Troubleshooting

    Chapter 7: Troubleshooting and support Troubleshooting The system LCD displays detailed, real-time information about the status of the MobileView PENTA DVR. See Table 9 below for details on what each LCD message indicates. Table 9: System LCD messages Message Details Firmware Screen - occurs on start.
  • Page 95: Contacting Us

    (Monday through Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time). North America T: +1 888 437 3287 (Toll-free in the US, Puerto Rico, and Canada) Note: Be ready at the equipment before calling. MobileView PENTA Installation Manual...
  • Page 96: Online Resources

    Customer service and From the Customer Support menu, select Customer Service or technical support Technical & Application. Select the appropriate product category for the contact information or use the menu to select a location outside the US. MobileView PENTA Installation Manual...
  • Page 97: Appendix A Checklists And Worksheets

    Appendix A Checklists and worksheets Summary This appendix provides a checklist, a worksheet, and a mounting plate template. Content DVR installation checklist 92 DVR viewer configuration checklist 94 Vehicle layout 97 MobileView PENTA Installation Manual...
  • Page 98: Dvr Installation Checklist

    Appendix A: Checklists and worksheets DVR installation checklist The MobileView DVR has numerous options and variables that need to be addressed during an installation and checked thereafter. The DVR installation checklist on these pages provides a means of recording most system variables in one document.
  • Page 99 (refer to DVR configuration checklist if completed).   MV event button Enabled and tested: 1) Use PENTA Monitor to test input enabled and tested functionality, and 2) Push button and confirm event recorded in Log Record. ...
  • Page 100: Dvr Viewer Configuration Checklist

    (circle one) Camera name: Record images? 320 x 240 640 x 240 Description: Color? B & W? Camera 5 (circle one) Camera name: Record images? 320 x 240 640 x 240 Description: Color? B & W? MobileView PENTA Installation Manual...
  • Page 101 (circle one) Camera name: Record images? 320 x 240 640 x 240 Description: Color? B & W? Camera 14 (circle one) Camera name: Record images? 320 x 240 640 x 240 Description: Color? B & W? MobileView PENTA Installation Manual...
  • Page 102 Create archive ___ Pre (min): Post (min): ___Deactivated (open) ___VDC input ___Activated (closed) Create archive ___ Pre (min): Post (min): ___Deactivated (open) ___VDC input Accelerometer ___G-Force X: ____ Create archive ___ Pre (min): Post (min): ___G-Force Y: ____ ___G-Force Z: ____ MobileView PENTA Installation Manual...
  • Page 103: Vehicle Layout

    Print name and date: Vehicle layout On the layout diagram shown in Figure 63 on page 98, indicate the types and locations of all cameras to be installed. Use the following abbreviations: • FL: Flush mount • RC: Recessed MobileView PENTA Installation Manual...
  • Page 104 FF: Variable focus forward-facing Figure 63: Vehicle layout Vehicle length (ft.) _____________________ Articulated (circle one): Yes or No Camera legend: • FL camera #: ________ • RC camera #: ________ • FF camera #: ________ Notes: MobileView PENTA Installation Manual...
  • Page 105 Appendix A: Checklists and worksheets MobileView PENTA Installation Manual...
  • Page 107: Appendix B Templates And Dimensions

    Appendix B Templates and dimensions Summary This appendix provides templates and dimensions to help you install the MobileView PENTA system. MobileView PENTA Installation Manual...
  • Page 108: Camera Mounting Plate Template

    Appendix B: Templates and dimensions Camera mounting plate template Use this mounting template to drill the holes for the mounting plate in the correct places. Figure 64: Mounting plate template MobileView PENTA Installation Manual...
  • Page 109: Dvr Base Plate

    Appendix B: Templates and dimensions DVR base plate Use this mounting template to drill the holes for the mounting plate in the correct places. Figure 65: DVR base plate 1 Figure 66: DVR base plate 2 MobileView PENTA Installation Manual...
  • Page 110: Dvr Assembly Dimensions

    Appendix B: Templates and dimensions DVR assembly dimensions Figure 67 below provides the DVR assembly dimensions. Figure 67: DVR assembly dimensions MobileView PENTA Installation Manual...
  • Page 111: Index

    52 image quality, 51 security, 54 basic system diagram, 3 vehicle, 50 BNC, DVR connection, 22 vehicle, figure, 51 brightness, configuring, 51 connections a output, 28 analog input, 35 cable audio, single channel, figure, 77 MobileView PENTA Installation Manual...
  • Page 112 DVR connection, 22 testing, 82 Network hard disk space requirements, 5 DVR connection, 22 housing, camera network connections, 43, 44 flush-mount, 12 flush-mount, figure, 13 surface-mount, 11 surface-mount, figure, 12 online resources, 90 housing, DVR operating system, 5 MobileView PENTA Installation Manual...
  • Page 113 4 rotating camera, 14 sample time accelerometer, 70 saturation, configuring, 51 security configuring, 54 options, figure, 55 Security access to camera inages, 51 Serial/LED DVR connections, 22 Show satellite information, 82 shutdown, 40 software updates MobileView PENTA Installation Manual...

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