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USING YOUR TAMPER CONT.
4
Remove the Tamper and
clean any excess coffee
grounds from the rim of the
Basket. You are ready to
put the portafilter into your
machine and make great
coffee.
CLEANING YOUR TAMPER
• To clean your Tamper, wipe with a damp cloth using mild detergent.
• Do not fully submerge the Tamper.
• Do not place the tamper in a dishwasher.
• Allow Tamper to dry fully before storing.
8
TROUBLESHOOTING
POSSIBLE CAUSE(S)
COFFEE FLOW IS SLOW (OVER EXTRACTED)
Tamping pressure is too high.
Level of tamped coffee is too high.
Coffee grind is too fine.
COFFEE FLOW IS TOO FAST
Tamping pressure is too low.
Tamping is not level.
Coffee grind is too coarse.
COFFEE GROUNDS STICK TO THE TAMPER
Tamper is damp.
You are not twisting the Tamper as you
remove it from the basket.
WATER IS LEAKING AROUND THE PORTAFILTER DURING EXTRACTION
Coffee grounds on the Portafilter rim are
stopping a seal forming.
NO COFFEE IS FLOWING/MY MACHINE ISN'T WORKING
Make sure you understand how to operate
your machine.
I'M RECEIVING INCONSISTENT COFFEE AND MY PUCK IS WET
Not enough coffee in the Basket. This allows
water to remain on top of the coffee grinds
after extraction.
MY PORTAFILTER WILL NOT LOCK ONTO MY MACHINE (GROUPHEAD)
Too much coffee in the Basket.
SOLUTION(S)
Reduce Tamping pressure.
Make sure you push down fully so that the
guide touches the portafilter.
Use less coffee.
Use a coarser grind.
Increase tamping pressure.
Make sure you push down fully so that the
Levelling Guide touches the portafilter.
Use a finer grind.
Dry the Tamper before use.
Twist the Tamper as you remove it from the
basket.
Wipe the rim of the Portafilter clean before
inserting into machine.
Make sure the brewhead on your coffee
machine is clean.
Refer to your machine's instruction book.
Most manufacturers provide their instruction
books online.
As a guide, after tamping the top surface
of the Tamping Plate should align with the
Rim of the Basket. Add more coffee to the
basket, or use a coarser grind size. Please
note: if you are using a double walled
filter cup then you will always get a
wet puck after extraction.
As a guide, after tamping the top surface of
the Tamping Plate should align with the Rim
of the Basket.
Add less coffee to the basket or use a finer
grind size.
9
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