Smarter Coffee Faq

Smarter Coffee Faq

2nd generation

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The set up to my Smarter Coffee - 2nd
Generation failed what do I do?
If the setup to your Smarter Coffee - 2nd Generation was not successful, please read our
setup tips below:
Please check the WIFI password and name is entered correctly (characters are case
sensitive).
Please check that the connection light next to the start button is flashing. Once plugged
in, the connection light will flash for 60 seconds. If the connection light is not flashing,
please unplug, wait 10 seconds, then plug back in.
Once the countdown to BlinkUp begins, place your device FLAT on top of the
connection light until your phone buzzes or beeps (unless your phone is on 'do not
disturb' mode, in which case, just wait 20 seconds until you remove your phone from the
connection light).
As the BlinkUp is light sensitive please try not have any strong, direct light next to the
connection light.
Ensure the WIFI network you are connecting to is a 2.4ghz signal. If you have a dual-
band network that has is split into 5ghz and 2.4ghz, please ensure your device is
connected to the 2.4ghz signal and has forgotten the 5ghz before you start the setup.
If you are having problems connecting to an Android phone or tablet, please ensure the
following:
1. Screen brightness is not set to Auto.
2. Screen brightness is at maximum.
3. If you have a Samsung phone, Power Saving is off.

WiFi Compatibility

Smarter products are only compatible with WiFi routers emitting 2.4gHz signals.

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Summary of Contents for Smarter Coffee

  • Page 1 The set up to my Smarter Coffee - 2nd Generation failed what do I do? If the setup to your Smarter Coffee - 2nd Generation was not successful, please read our setup tips below:  Please check the WIFI password and name is entered correctly (characters are case sensitive).
  • Page 2 I've changed my wifi how do I reconnect my Smarter Coffee - 2nd Generation When you connect your Smarter Coffee to your router, it holds onto those details and cannot be setup with a new router until those details have been cleared.
  • Page 3 What app do I use with the Smarter Coffee - 2nd Generation? With the launch of the Smarter Coffee - 2nd Generation, we also launched our brand new app Smarter 3.0! With the Smarter 3.0 app, you can connect your Smarter iKettle 3rd Generation and Smarter Coffee - 2nd Generation.
  • Page 4 Smarter Coffee - 2nd Generation? If you have already set up your Smarter Coffee - 2nd Generation with your phone but also want to use it on your tablet, all you need to do is download the app to your tablet then sign into your Smarter account.
  • Page 5 The connection light on your Smarter Coffee - 2nd Generation should flash for 60 seconds once plugged in. If the connection is not flashing, please unplug the machine from the power source, wait 10 seconds then plug it back in again.

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