Warranty; Customer Support - aarke CARBONATOR 3 User Manual

User Guide EN

WARRANTY

The Aarke Carbonator is designed to meet and exceed your expectations for quality and
safety. We've taken great care to ensure that your machine has been delivered to you in
perfect working condition. However, in the event that your Carbonator malfuctions within
two years from your date of purchase, and we determine that this is due to faulty
workmanship or materials, Aarke will repair or replace your Carbonator free of charge.
The Carbonator's warranty is voided if the product is damaged due to:
- An accident that occurs post-purchase
- Abuse and misuse (by the terms outlined in this guide)
- Modification or repair made by anyone other than an authorized Aarke Service Centre
- Damages caused by use of non-Aarke water bottles
- Damages caused by use of a faulty gas cylinder

CUSTOMER SUPPORT

If you experience a problem with your machine, please do the following:
1. Check the troubleshooting guide
Please read through the troubleshooting guide on the following page and attempt
the suggested solutions.
2. Contact us at support@aarke.com
If the troubleshooting guide doesn't help, please contact us at support@aarke.com.
We'll answer within 24 hours during the week. Our customer service department is based
in Sweden, and can communicate in English and Nordic languages. For support in other
languages, your request will be forwarded to your local distributor.