Your Account - BBPOS WISEPAD 2 PLUS User Manual

INTRODUCTION
The Wisepad 2 Plus is a portable payment device with an integrated
receipt printer, making it ideal for businesses who want to take a
variety of payments using a portable device.
Accepts Contactless, Chip and Pin and Magstripe payments,
maximising your payment options.
Accepts AMEX, Apple Pay and Google Pay.
Doesn't need to connect to any App to function, making it easy
and simple.
Comes in a Wifi Only model or a Wifi and 3G model. The WIFI
model will connect to mobile hotspots and the 3G model comes
with its own data SIM.

YOUR ACCOUNT

The Payacardservices team will make sure your device is set up and
ready to use straight out of the box, saving you time and ensuring
you're ready to collect card payments right away. All you need to do
is connect to your WIFI or 3G connection. You can track your
payments on your Payacardservices Merchant Portal.
YOUR WISEPAD 2 PLUS
Features:
1. Backlight Screen
2. Connectivity icons & Battery level
3. 4 x 4 keypad, numbers 0 – 9, lettered
4. Power / settings button
5. Up & Down arrows
6. Cancel button (Red X)
7. Back button (Yellow arrow)
8. Enter / Confirm button (Green tick)
9. Micro USB port
3
9
6
1
7
8
TROUBLESHOOTING
MY DEVICE CANNOT BE PAIRED
Please press and hold the power
button to restart your device.
Check your 'Scanned Devices List'
on your smartphone or tablet. You
should see your device serial
number listed. You can find your
serial number in two places:
On the small barcode located on
the paper sleeve of your device
Underneath the battery in the
back compartment.
MY DISPLAY TURNED OFF
AUTOMATICALLY
The display may turn off after
entering the 'Sleep Mode' to save
power. Press and hold the power
button to restart the device. If the
device does not turn back on it
may be out of power. Please use
the Micro USB to recharge it and
MY DEVICE LOST CONNECTION WITH
MY SMARTPHONE/TABLET WHEN THE
DEVICE IS AUTO-OFF
Press and hold the power button
to turn on the device again. The
device will automatically connect
with your smartphone or tablet
again. The device may be at a
2
lower battery level, in which case
you can recharge using the Micro
USB. Ensure your smartphone or
tablet is within reception range,
4
5
packaging.
then retry.
then retry.