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Earlens Photon
2 Processor
User Manual

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Summary of Contents for Earlens Photon 2 Processor

  • Page 1 Earlens Photon 2 Processor ™ User Manual...
  • Page 3 Earlens Photon 2 Processor ™ User Manual...
  • Page 4 If you have further questions that are not answered in this manual, please contact your hearing professional or call the Earlens Concierge at 1 - 844 - 234 - LENS. You should always access the most up-to-date version of the Earlens Light-Driven Hearing Aid Patient Instructions for Use (IFU) at www.earlens.com/IFU.
  • Page 5: Table Of Contents

    Contents Getting to Know Your Earlens Hearing Aid ..4 Charging and Battery Life ........26 The Lens ..............6 Cleaning and Maintenance ........27 The Photon 2 Processor and Light Tip ....7 ™ Daily Care...............27 The Charger .............8 Oiling Instructions..........29 Mineral Oil .............10 Avoiding Moisture &...
  • Page 6: Getting To Know Your Earlens Hearing Aid

    Getting to Know Your Earlens Hearing Aid The Earlens Hearing Aid uses a small Lens placed in your ear by a physician to activate your natural hearing system. The behind-the-ear Photon 2 Processor ™ collects sound and transfers it to the Light Tip, which converts the sound signal to non-visible light.
  • Page 7 Sound enters the microphone on the Processor, which transforms the sound and sends the audio signal to the Light Tip. The Light Tip converts the audio signal into light and then projects the light wave to the Lens, which makes direct contact with the eardrum. When the Lens is activated by the light wave, it vibrates the eardrum gently at different frequencies—resulting in rich, natural sound.
  • Page 8: The Lens

    To keep your Lens functioning properly, you must apply Earlens mineral oil twice a week and avoid placing foreign objects in your ear (such as Q-tips, bobby...
  • Page 9: The Photon ™ 2 Processor And Light Tip

    The Photon 2 Processor and Light Tip ™ The Processor sits comfortably behind your ear. It collects and sends sound signals to the Light Tip, which then converts the sound signals into non-visible light that is projected by the emitter. The light from the emitter is collected by the Lens. Light Cable Microphones Light Tip...
  • Page 10: The Charger

    The Charger The Charger can hold one or two devices. It features a USB-based AC wall power adaptor as its power source. The Charger includes an LED indicator display to let you know the charging status of your Processor(s). Charging Status Indicators Slot...
  • Page 11 Charging Status Indicators Charging Status Indicators What It Means One flashing light Charger connecting to Processor One solid light Battery charging and below 33% charged Two solid lights Battery charging and above 33% charged Three solid lights Battery charging and above 66% charged Four solid lights Battery fully charged Processor not charging;...
  • Page 12: Mineral Oil

    Mineral Oil Mineral oil plays an important role in keeping the Lens in position and properly working. Apply two pumps of mineral oil to each ear twice a week, or follow the instructions of your physician if you are asked to use mineral oil more frequently. If you forget to apply the mineral oil to your ear as advised, your Lens may stop working or fall out.
  • Page 13: Using Your Earlens Hearing Aid

    Using your Earlens Hearing Aid Turning the Processor Off When you remove your Processor from a plugged-in Charger, it will be ON. To turn the Processor OFF, push and hold the bottom user control for 3 seconds. 3 Seconds Bottom User Control...
  • Page 14 Turning the Processor On To turn the Processor ON, push and hold the top user control for 3 seconds. 3 Seconds Top User Control...
  • Page 15: Identifying Left Or Right Device

    Identifying Left or Right Device To identify a left or right device, look at the color of the indicator in the Light Tip. Left Right Blue indicates a Red indicates a Left device Right device...
  • Page 16: Putting On The Processor And Light Tip

    Putting on the Processor and Light Tip It is important that the Light Tip is placed properly in your ear to optimally aim the light towards the Lens. Place the Processor behind your ear, where it should rest comfortably.
  • Page 17 Hold the Light Tip between your thumb Slowly insert the Light Tip into your ear and index finger with the colored dot canal. Gently pulling your outer ear up pointing up and the Positioning Lip and back may help with insertion. pointing toward the back of the head.
  • Page 18: Removing The Processor And Light Tip

    Removing the Processor and Light Tip Gently push the Light Tip into your Grasp the Light Cable between your ear canal, pushing it as far as it thumb and index finger near the Light Tip will comfortably go, to ensure it is and gently pull it out of the ear canal.
  • Page 19: Changing Volume And Program

    Changing Volume and Program Your hearing professional can customize your user controls based on your preferences and needs. User controls can be set up to change volume, change programs or have multi-functionality to change both the volume and programs. Please discuss with your hearing professional how your user control settings have been customized and consult the tables on the next few pages for instructions.
  • Page 20 User Control Options Action/Press Volume = Short Press Up Increase Volume Short Press Down Cycle Decrease Volume to Next Increase Volume & Program Program Cycle to Next Long Press Up Power Program (3 seconds) Volume Decrease Long Press Down Power Off = (3 seconds)
  • Page 21 User Control Options Action/Press Volume = Short Press Up Increase Volume Short Decrease Press Down Volume Power Increase Volume Only Long Press Up Power Off = Power (3 seconds) Volume Decrease Long Press Down Power Off = (3 seconds)
  • Page 22 User Control Options Action/Press Cycle to = Short Press Up Next Program Cycle to Short Previous Cycle Press Down Program Power to Next Program Program Only Long Press Up Power Off = Cycle to Power (3 seconds) Previous Program Long Press Down Power Off = (3 seconds)
  • Page 23 User Control Options Action/Press Disabled = Short Press Up Short Disabled = Press Down No Volume Power Disabled or Program Control Long Press Up Power Off = Enabled Power (3 seconds) Disabled Long Press Down Power Off = (3 seconds)
  • Page 24: Processor Alerts

    Processor Alerts Your hearing professional can program your Processor(s) to have a number of sound alerts that indicate a specific function. The following table provides a description of each alert. Alert Type Description of Alert What it Means Power On 3 tone melody The Processor has powered on.
  • Page 25 Alert Type Description of Alert What it Means Volume Change 1 quick beep The volume has increased/decreased. Default The volume is at the default 2 quick beeps Volume Level programmed level. You are at the minimum or maximum Min/Max Volume 3 quick beeps limits of your volume control.
  • Page 26: Telephone And Cellphone Use

    Telephone and Cellphone Use There are a few ways you can try to use your phone with your Earlens Hearing Aid. Hold the upper portion of the phone over the microphones on your Processor, with the mouthpiece pointed towards your mouth.
  • Page 27 If available, use the speaker phone feature on your phone. The Earlens Hearing Aid features Made for iPhone compatibility. This feature allows you to take phone calls and stream media from your Apple device directly to your Processor(s). For the latest iOS and Apple device compatibility information, please go...
  • Page 28: Charging And Battery Life

    Charging and Battery Life The Processor battery will last an average of 20 hours. It takes 4 hours in the Charger to completely recharge a fully depleted Processor battery. We highly recommend charging your Processor(s) in a dry and low-humidity location. To charge, place the Processor and Light Tip into the Charger.
  • Page 29: Cleaning And Maintenance

    Cleaning and Maintenance Daily Care Check that there is no wax or debris on the Light Tip. If wax or debris is present, use a soft cloth, a baby wipe or other Isopropyl Alcohol (IPA) based wipes to remove. If there is wax or debris in the Light Tip vent or covering the emitter, use a soft-bristle toothbrush, a pipe-cleaner or a hearing aid cleaning tool to gently clear the debris.
  • Page 30 If you notice wax on the Light Tip, use a soft cloth to wipe the bowl of your ear. Never insert foreign objects into the ear, such as Q-tips, bobby pins or your fingernails. Insertion of foreign objects could result in pain, may damage your ear and may cause damage to the Lens.
  • Page 31: Oiling Instructions

    Oiling Instructions (twice a week) Oiling is required to keep the Lens in place and functioning properly. Apply two pumps of mineral oil to your ear canal at a minimum of twice a week. Follow the instructions provided by your physician if he or she asks you to oil on a different schedule.
  • Page 32 • Use only the mineral oil and container Before each use, prepare the provided and/or recommended by your mineral oil by depressing the pump hearing provider or Earlens. until a constant stream is observed.
  • Page 33 With your head in an upright position, place the cone tip of the dispenser fully into the ear canal opening. Dispense two pumps of oil into the ear canal by depressing the pump twice. Remove the dispenser from the ear and tilt your head to the side.
  • Page 34: Avoiding Moisture & Heat

    Avoiding Moisture & Heat Moisture and heat can damage your Earlens Hearing Aid. You can avoid this by taking these steps: • Do not leave your devices in extreme heat. • Do not wear your processor(s) in heavy rain, steam baths or showers.
  • Page 35: Warranty

    Warranty Your Earlens Hearing Aid is covered by a warranty. Please talk to your hearing provider about the details of your warranty. You can register your Earlens Hearing Aid online at: www.earlens.com/register Warranty Period Start Date: _____________________________________________________________________________________ End Date: ______________________________________________________________________________________...
  • Page 36: Troubleshooting

    Troubleshooting Issue Possible Causes Possible Remedy No sound Battery is Charge the Processor until at least 2 solid not charged. lights appear. If 2 or more solid lights appear, the battery is not the issue, contact your hearing professional. Not loud enough The Light Tip is Wipe down with a soft cloth, baby wipe or other covered with wax.
  • Page 37 4 lights with the Charger and immediately short press the top user or Processor. control. Repeat removal and insertion up to 5 times. If the lights continue to flash, contact your hearing professional or call the Earlens Concierge at 1-844-730-5986.
  • Page 38: Warnings

    Before using the Earlens Hearing Aid, make sure you read and understand each of the following safety warnings: • The Earlens Hearing Aid is considered MR unsafe. The Lens should be removed prior to an MRI exam or MRI exposure. Only physicians trained in Ear, Nose & Throat procedures...
  • Page 39 • You should not use therapeutic or medical diathermy using electromagnetic radiation (magnetic induction coils or microwave) from the shoulders up with Earlens Hearing Aid in place. • The Processor and Light Tip unit contain a Class 1 laser product. It is safe to use under normal operating conditions.
  • Page 40: Precautions

    • Do not crush, short circuit, modify or disassemble any component of the Earlens Hearing Aid. Keep all components of the Earlens Hearing Aid out of the reach of children, pets and others, to avoid risk of swallowing.
  • Page 41 Light Tip. • The Earlens Hearing Aid is custom designed and intended to be used only by a single patient. • The Light Tip is designed to sit a set distance from the Lens. Sound output may deviate if the Light Tip is not inserted to the proper depth.
  • Page 42 Lens to become dislodged or cause damage to the device. • Failure to oil your ear canal twice a week may result in Lens displacement. • Do not place any component of the Earlens Hearing Aid into a microwave, or near a significant source of static electricity.
  • Page 43 • Handle the components carefully and prevent hard knocks. Do not drop them as it may damage the Earlens Hearing Aid. • If the Earlens Processor fails to operate or if it appears damaged, including the presence of battery leakage or swelling, promptly remove the Processor, discontinue use and contact your hearing professional.
  • Page 44: Technical Information

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT! Changes or modifications not expressly approved by Earlens Corporation could void the user’s authority to operate the equipment.
  • Page 45 does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. •...
  • Page 46: Device Labeling Symbols

    Device Labeling Symbols Refer to Date of Instruction MR Unsafe Manufacture Manual Dispose Product is a Electronic Keep Dry Type BF Part Waste Properly Serial Number Batch Code Catalog Code Ingress Class 1 Laser By Prescription Protection Product Only Code...
  • Page 47 Equipment Humidity Includes an Caution Limitation RF Transmitter Atmospheric FCC Approved Pressure Equipment Limitation Storage Temperature Limit...
  • Page 48 “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
  • Page 50 Manufactured by: Earlens Corporation, Inc. 4045A Campbell Ave. Menlo Park, CA 94025 USA +1 (844) 234-LENS www.earlens.com...
  • Page 51 www.earlens.com...
  • Page 52 ©2018 Earlens, Inc. All rights reserved. LBL00142vC February 2018 Patent Protected/Pending: www.earlens.com/patents...

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