Warranty - Toshiba TRCS01 User Manual

LIMITED ONE-YEAR WARRANTY
(U.S. AND CANADA ONLY)
Warranty Period:
This warranty is available to consumers only. You are a consumer if you own a Toshiba® Rice
and Grain Multicooker that was purchased at retail for personal, family or household use.
Except as otherwise required under applicable law, this warranty is not available to retailers
or other commercial purchasers or owners.
We warrant that your Toshiba® Rice and Grain Multicooker will be free of defects in materials
or workmanship under normal home use for 1 year from the date of original purchase. We
recommend that you visit our website, https://www.toshiba-lifestyle.com/us/ for a fast ,
efficient way to complete your product registration. However, product registration does not
eliminate the need for the consumer to maintain the original proof of purchase in order to
obtain the warranty benefits. In the event that you do not have proof of purchase date, the
purchase date for purposes of this warranty will be the date of manufacture.
If your Toshiba® Rice and Grain Multicooker should prove to be defective within the warranty
period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply
call our toll-free number 1-855-204-5313 for additional information from our Consumer
Service Representatives or send the defective product to Consumer Service at Toshiba,
5 Sylvan Way, Parsippany, NJ 07054.
NOTE:
For added protection and secure handling of any Toshiba product that is being returned, we
recommend you use a traceable, insured delivery service. Toshiba cannot be held responsible
for in-transit damage or for packages that are not delivered to us. Lost and/or damaged
products are not covered under warranty. Please be sure to include your return address,
daytime phone number, description of the product defect, product model number (located
on bottom of product), original date of purchase, and any other information pertinent to the
product's return.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service California residents have the option of
returning a nonconforming product (A) to the store where it was purchased or (B) to another
retail store that sells Toshiba products of the same type. The retail store shall then, at its
discretion, either repair the product, refer the consumer to an independent repair facility,
replace the product, or refund the purchase price less the amount directly attributable
to the consumer's prior usage of the product. If the above two options do not result in
the appropriate relief to the consumer, the consumer may then take the product to an
independent repair facility if service or repair can be economically accomplished. Toshiba
and not the consumer will be responsible for the reasonable cost of such service, repair,
replacement, or refund for nonconforming products under warranty.
California residents may also, according to their preference, return nonconforming products
directly to Toshiba for repair, or if necessary, replacement, by calling our Consumer Service
Center toll-free at 1-855-204-5313. Toshiba will be responsible for the cost of the repair,
replacement, and shipping and handling for such products under warranty.
User Manual Page 25