SmartSense Temp/Humidity Booklet page 8

One (1) Year Limited Warranty
Physical Graph Corporation ("SmartThings") warrants this product (the "Product") against
defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from
the date of purchase by the original purchaser ("Warranty Period"). If a defect arises and a
valid claim is received within the Warranty Period, then as your sole remedy (and SmartThings'
sole liability), SmartThings will at its option either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the Product with a new product that is functionally
equivalent to the original, in each case within 30 days following receipt of the returned Product.
A replacement product or part, assumes the remaining warranty of the original Product. When
a Product or part is exchanged, any replacement item becomes your property and the
replaced Product or part becomes SmartThings' property.
Obtaining Service: To obtain warranty service, visit support.smartthings.com to speak with a
service agent or open a service request. Please be prepared to describe the Product that
needs service and the nature of the problem. A purchase receipt is required. The Product must
be insured, and shipped freight prepaid and securely packaged. You must contact support for
a Return Material Authorization Number ("RMA Number") before shipping any Product, and
include the RMA Number, a copy of your purchase receipt and a description of the problem
you are experiencing with the Product. Any claim under this Limited Warranty must be
submitted to SmartThings before the end of the Warranty Period.
Exclusions: This warranty does not apply to: a) damage caused by failure to follow instructions
relating to the Product's use or the installation of components; b) damage caused by accident,
abuse, misuse, transport, neglect, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not an authorized representative of
SmartThings; d) accessories used in conjunction with a covered Product; e) a Product or part
that has been modified to alter functionality or capability; f) items intended to be periodically
replaced by the purchaser during the normal life of the Product, including, without limitation,
batteries, bulbs or cables; g) a Product that is used commercially or for a commercial purpose,
in each case as determined by SmartThings.
EXCEPT FOR BODILY INJURY, SMARTTHINGS SHALL NOT BE LIABLE FOR (I) ANY LOST
PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR (II) ANY AMOUNTS IN EXCESS OF THE PURCHASE PRICE
FOR THE PRODUCT, IN EACH CASE WHETHER RESULTING FROM THE USE OF OR
INABILITY TO USE THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND
EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, SMARTTHINGS DISCLAIMS ANY AND
ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF SMARTTHINGS CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you may also have other rights, which vary
from state to state. To exercise your rights under this warranty, please follow the instructions
above under the heading "Obtaining Service", or contact SmartThings at Physical Graph
Corporation, 1000 Potomac St NW #120, Washington,
DC 20007.
THV001.0914 www.SmartThings.com