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If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance..
.
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water faucets
open?
l
Are fuses blown
or circuit-breaker
tripped?
l
Are the water supply
hoses
kinked?
l
Is the Cycle
Control
Knob set
and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS DURING
THE PERMANENT PRESS CYCLE:
l
Remember,
the washer
will stop
for about
1% minutes
after the
partial
drain during
the cool-
down
period
in this cycle.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle
Control
Knob is pointing
to a number
in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. [See "ln-
stallation
Instructions:']
2. If you need assistance*. . .
Call Whirlpool
COOL-LINE'
serv-
ice assistance
telephone
number.
Dlal free trom:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
8 Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants.
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
apbliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
3. If you need service*. . .
Whirlpool
has
a nationwide
net-
work of franchised
TECH-CARE" Serv-
ice Companies.
TECH-CARE
serv-
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service.anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
~PPLIAHCES~HOUSEHOLD.
ELECTRICAL
APPLlAHCES-
MAJOR- SERVICE
6 REPAIR
OR
YA,OR- REPAlRlNGL
PARTS
WHlRLPOOL
APPLIANCtS
WHIRLPOOL
APPLlANCtS
FRANCHI%D
TtCH CAtIt stwct
iReNCHlSt0
TiCH CARE
SERVIU
~RANCHIStDTtCH CeRt SERVICE
\b.HL',C t c r,wm \I+ \
XYL SLRYlCt co
123 MaplQ
999 9999
4. If you have a problem*. . .
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor,
Ml 49022
*If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and a complete
description
of the problem.
This in-
formation
is needed
in order to bet-
ter respond
to your
request
for
assistance.
11
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