Table of Contents
Advertisement
If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance..
. 3. If you need service*. . .
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT Fill:
l
Is the power
supply
cord
plugged
in?
l
Are both water faucets
open?
l
Are fuses blown
or circuit-breaker
tripped?
l
Are the water supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle
Control
Knob is pointing
to a number
in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. (See "ln-
stallation
Instructions:']
2. If you need assistance*. . .
Call Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial tree from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants.
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
appliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
Whirlpool
has
a nationwide
net-
: work of franchised
TECH-CARE" Serv-
ice Companies.
1. FR*NcHISEDsERVrCE
1 TECH-CARE
Serv-
~--
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
OR
WISHING Y.CWNES DnIELS
. IRONERS-SERVICIYG
**~nLPOOLl~PLlANCtS
lRAHCH,StD TLC" TAM SEWCL
'IIXi ,c f c 'I",'4
\,F \
Ii? StRYlCt co
,23 MIDIC
999 9999
4. If you have a problem*. . .
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call orwrite,
please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This in-
formation
is needed
in order
to bet-
ter respond
to your
request
for
assistance
0
FSP is a registered
trademark
ot Whirlpool
Corporation
for
FSP
qualrty
parts.
look
tor this
symbol
of quality
whenever
8
you need
a replacement
part
tar your Whirlpool
appliance.
FSP replacement
parts
will tit right and work right, because
they are
mode
to the same
exacting
specifications
used to build every
new Whirlpool
appliance.
11
Advertisement
Table of Contents
