Table of Contents
Advertisement
If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
Is the power
supply
cord
plugged
in?
Are both water faucets
open?
Are fuses blown
or circuit-breaker
tripped?
Are the water
supply
hoses
kinked?
Is the Cycle
Control
Knob se1 and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
l
Remember,
the washer pauses
briefly at different times in each
cycle. These pauses are normal.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out [See "ln-
stallation
Instructions:')
2. If you need assistance*.
. .
Call Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants.
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
appliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
3. If you need service*.
. .
Whirlpool
has
a nationwide
net-
; workoffranchrsed
~ TECH-CARE'
Serv-
TECU-CARE
ice Companies.
FRnNCH~s~oZERV'CE
I TECH-CARE
serv-
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States
To locate
TECH-
CARE service
in your area,
Call our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
OR
~PALCHlStD TECH CARL StlYICt
~FH\,,r~o"P4~,Fr
rr2 Stwict co
I23 "IDIe
,Y. iii*,.
4. If you have a problem*.
. .
Call
our COOL-LINE
service
as-
sistance
telephone
number
[see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33, North
Benton Harbor, Ml 49022
'If you must call or write, please
pro-
vide.
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This in-
formation
is needed
in order to bet-
ter respond
to your
request
for
assistance.
Advertisement
Table of Contents
