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Summary of Contents for Spectrum Technologies DataScout 3920
- Page 1 DataScout Modem PRODUCT MANUAL Items 3920, 3921, 3922M, 3923M, 3924M, 3928M, and 3928MB...
- Page 2 Introduction Thank you for purchasing a DataScout Modem. Access to SpecConnect.net web portal and the WatchDog Mo- bile App is purchased separately. Please contact your distribu- tor or Spectrum sales representative to order. DataScout modems are compatible with WatchDog Retrievers as well as the 2000-Series Full and Mini Weather Stations.
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Page 3: Table Of Contents
DataScout Modem. Please read this manual thoroughly before launching the units. For customer support or to place an order, call Spectrum Technologies, Inc. at 800-248-8873 or 815-436-4440, FAX at 815-436-4460, or e-mail at info@specmeters.com. www.specmeters.com Spectrum Technologies, Inc. 3600 Thayer Court Aurora, IL 60504... -
Page 4: General Overview
General Overview SpecConnect Solution The SpecConnect solution is comprised of environmental sen- sors whose data is transmitted wirelessly by the DataScout mo- dem to the web where it can be viewed anywhere in the world. Retrievers/Pups The Retriever and Pups are used to build Spec- trum’s wireless sensor net- work solution. - Page 5 Models The DataScout modems are available with cellular or WiFi com- munication options. The cellular modems have no provision for batteries. They are typically powered by the solar panel package (item 3999). The WiFi version can be powered by a solar panel or an AC/DC adapter.
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Page 6: Network Compatiblity
Network Compatibility The DataScout modem is available in various models for global network capability. A cellular data plan is included with the Spec- Connect subscription. Region Modem Carrier 3922M (CDMA), Various including Discontinued Verizon, Sprint USA , (Global Verizon, AT&T, 3928M, 3928MB (LTE-M) where available) T-Mobile... -
Page 7: Getting Started
Getting Started Get your DataScout running in the following ten steps. • Gather up all of the accessories (brackets, cables, etc.) into one location for easier setup. 1. Attach Antennas Antennas connected to the DataScout and Retriever should be de- ployed in a vertical orientation. -
Page 8: Specifications - General
Specifications - General Waterproof IP65 (with waterproof glands) External Interfaces Communication: USB Station/Retriever: Modular Connector 3.5mm PC jack not used Operating 14 to 130 °F (-10 to 55 °C) Temperature Station Serial 9600 Baud Interface WatchDog Retriever: 02.01.01 or greater Firmware 2000 Series Full Station: 7.6 or greater Requirement... -
Page 9: Pre-Deployment Configuration
Pre-Deployment Configuration Established Retriever/Pup network - Use the Retriever and Pup Launch Utility (RPLU) to confirm the mesh network is still functioning and that all the Pups are report- ing to the Retriever. Consult the “Retriever & Pup Wireless Net- work”... - Page 10 WiFi models - Access Point Provisioning The following steps outline how to connect the DataScout mo- dem to the desired WiFi network. Note: Because a PC will typically expect a WiFi access point to be linked to the internet, the following procedure may work better on a smartphone.
- Page 11 7. Only the Access Point name (SSID) and pass- phrase fields need to be populated. The pass- phrase is whatever is set as the WiFi pass- word. If either are en- tered incorrectly, return to step 1 to repeat the Access Point Provision- ing process.
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Page 12: Button And Led Information
Button & LED Information This section describes how the button on the DataScout is used to perform diagnostic and functional tasks. It also explains what information is conveyed by the LED. This information is summa- rized on the labels (Figures 1 and 2) affixed inside the door of each unit. - Page 13 WiFi: If the DataScout can connect to the SpecConnect servers, the LED will light Green. Amber indicates that it is connected to WiFi but can- not reach the servers (internet service to access point may be down). If there is no con- nection at all to your local WiFi network, the LED will light Red.
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Page 14: Installation
Installation After completing the pre-deployment steps (pages 9 - 11), the DataScout is ready for installation. Tools recommended for installation • 7/16-inch (11-mm) wrench • Phillips screwdriver The DataScout is powered by the solar power package (item 3999). If a weather station was being powered by the weather station-specific solar power package (item 3999WD) solar panel, you can replace the adapter for the AUX port with the adapter for the snap connector (item ELE-000240). - Page 15 When power is attached, weather station or Retriever should immediately power up as well. - The DataScout will flash green for approximately 30 sec- onds. It will then briefly flash amber and shut off. - The Retriever will go into Setup mode, flash green for ap- proximately 30 seconds, and then flash amber.
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Page 16: Completing On-Line Setup
Completing On-line Set-up • After purchasing SpecConnect products, you will receive an email with instructions on how to log in. To download the mo- bile app, search “Watchdog Mobile” in your app or Google Play store. • When logging in, the equipment list should include all Watch- Dog Weather Stations and Retriever &... - Page 17 • Turning the DST (Daylight Savings Time) switch on will ena- ble automatic time updates when Daylight Savings Time be- gins and ends. • The DataScout modems are designed to maximize battery life. Therefore, the unit periodically connects to Spec- Connect.net to send data and receive any updated configu- ration settings.
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Page 18: Updating Firmware
The firmware for the DataScout modem can be updated by the user. The current firmware version your modem is running can be obtained by contacting Spectrum Technologies technical sup- port. Note: All data on the modem is cleared when the firmware is updated. - Page 19 Radio Information Model Frequency Network Antenna Bands Type 3922 800/1900 MHz CDMA 1xRTT Multi-band w/ 3922M (2G) SMA connector 3923, 3923M, 850/900/1800/ HSPA+ Multi-band w/ 3924M 1900/2100 MHz (3G) SMA connector 3928M B1, B2, B4, B5, Multi-band w/ 3928MB B12, B13, 4G, SMA connector LTE, CAT-M1 2.4 GHz...
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Page 20: Troubleshooting
Troubleshooting 1. Configuration changes are not showing up in Spec- Connect To prolong battery life, the DataScout modem does not remain continuously connected to the internet and SpecConnect. De- pending on how your DataScout modem is configured, it can take up to 60 minutes for settings to propagate to the modem, or for data to be sent to SpecConnect. - Page 21 • Does the modem have adequate connection to the internet? Use 2-second button-press test or your cell phone to verify WiFi connectivity at modem location. Your cell phone should be con- nected to the same local WiFi network the modem is using. If not, try reconnecting to your WiFi hotspot (WiFi models), or relocating to an area which may have better signal coverage (all models).
- Page 22 4. Modem indicates it is connected to the server, but no da- ta is being sent to SpecConnect Modem needs to be reset to the factory defaults • Remove all power from DataScout. Detach the connector from the battery pack (if used) and/or disconnect the solar panel ca- ble.
- Page 23 Warranty This product is warranted to be free from defects in material or work- manship for one year from the date of purchase. During the warranty period Spectrum will, at its option, either repair or replace products that prove to be defective. This warranty does not cover damage due to im- proper installation or use, lightning, negligence, accident, or unauthor- ized modifications, or to incidental or consequential damages beyond the Spectrum product.
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Page 24: Www.specmeters.com
DECLARATION OF CONFORMITY Spectrum Technologies, Inc. 3600 Thayer Court Aurora, IL 60504 USA Model Numbers: 3922M, 3923M, 3920, 3924M Description: DataScout Modem Type: Electrical equipment for measurement, control, and laboratory use Directive: 2014/30/EU Standards: IEC 61000-4-2:2008 IEC 61000-4-3:2006 including A1:2007 and A2:2010...
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