Onvif Oncam C-12 Series Installation And User Manual
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Onvif Oncam C-12 Series Installation And User Manual

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Oncam C-12
Installation and User Manual
C-12 OUTDOOR PLUS
C-12 INDOOR
INSTRUCTION MANUAL - C-12 - 006-0064-0538 - Rev 2

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  • Page 1 Oncam C-12 Installation and User Manual C-12 OUTDOOR PLUS C-12 INDOOR INSTRUCTION MANUAL - C-12 - 006-0064-0538 - Rev 2...

  • Page 2: Table Of Contents

    Installation & User Manual – Oncam C-12 Series Contents Legal and Warnings ............................ 3 Legal Considerations ............................. 3 Introduction ................................ 9 Camera Installation ........................... 10 Placement and Orientation ........................... 10 Connection ..................................11 Indoor Camera ................................11 Outdoor Plus Camera ............................29 SD Card Support ..............................

  • Page 3: Legal And Warnings

    Installation & User Manual - Oncam C-12 Series 1. Legal and Warnings Please Read before Installation Read through the Quick Start Guide carefully before installing the product. Keep this guide for future reference. If you need further support during installation, please visit: https://www.oncamgrandeye.com/...
  • Page 4 Installation & User Manual – Oncam C-12 Series Regulatory Information 1.1.5.1 Europe This product complies with the applicable CE marking directives and harmonized standards: • Electromagnetic Compatibility (EMC) Directive 2014/30/EU. • Restrictions of Hazardous Substances (RoHS) Directive (EU) 2015/863, amending Annex II to Directive 2011/65/EU.
  • Page 5 Installation & User Manual - Oncam C-12 Series IEEE 802.3af and Limited Power Source (LPS) according to clause 2.5 of IEC/EN/UL 60950-1 or annex Q of IEC/EN/UL 62368-1. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and regulations.
  • Page 6 Installation & User Manual – Oncam C-12 Series Port Service TCP - 554 RTSP Server TCP – 80 HTTP Server TCP - 443 HTTP Server Web Service Dynamic UDP – 3702 Discovery (Multicast) UDP – 12345 Oncam Probe UDP - 12346...
  • Page 7 Installation & User Manual - Oncam C-12 Series • Do not install near any heat sources such as radiators, heat registers, stoves or other. • Avoid exposing the product to shocks or heavy pressure. • Please ensure you have the correct mounting accessories and fittings before proceeding with your installation.
  • Page 8 Installation & User Manual – Oncam C-12 Series 1.1.13.6 Dome Handling and Cleaning • The standard dome is made of a polycarbonate (PC) polymer. Take care when handling or cleaning the dome to avoid scratching the surface. • Always handle the dome by the outside edge of the flange or trim ring assembly.

  • Page 9: Introduction

    For example, via ONVIF commands from a VMS or the attractive Camera Web Interface, the user has quick and easy access to media streaming profiles, StreamLite compression, TrueDetail HDR and Advanced Light Management settings.

  • Page 10: Camera Installation

    Installation & User Manual – Oncam C-12 Series 3. Camera Installation Placement and Orientation Camera placement is an important factor when planning your deployment. The Oncam C-12 camera has an exceptionally wide viewing angle. Consider the camera location for providing comprehensive coverage of a wide area.

  • Page 11: Connection

    Installation & User Manual - Oncam C-12 Series Lighting Avoid bright light sources pointing towards the camera lens. Always face lighting away from the camera or above the camera installation line (if ceiling mounted). For low light conditions consider adjusting the Exposure Priority in the camera from the Web Interface.
  • Page 12 Installation & User Manual – Oncam C-12 Series Remove the drilling template carefully from the wall. Using the appropriate size of drill bit, drill the mounting holes and the hole for the ethernet cable. Figure 1 Drilling Template Open camera enclosure.
  • Page 13 Installation & User Manual - Oncam C-12 Series CLICK If you prefer to use the punch down, you need to add the punch down adapter here (accessory located in the box packaging). Following the guide, punch down the ethernet cable.
  • Page 14 Installation & User Manual – Oncam C-12 Series If using punch down press the wires down to ensure they do not obstruct the camera module. Figure 6 Punch Down Wires After wires are punched down, cut off any excess wires.
  • Page 15 Installation & User Manual - Oncam C-12 Series Figure 9 Connecting of Ethernet Cable Using the security hex tool, tighten the 3 captive screws. Figure 10 Securing the Camera Module Remove and recycle the protective lens cover. Figure 11 Protective Lens Cover Removal...
  • Page 16 Installation & User Manual – Oncam C-12 Series Using the alignment feature as a guide, push on the cover twist to lock in place. Figure 12 Cover Twist Recessed Mounting This camera is designed to work with sheet material such as plasterboard. There is no minimum...
  • Page 17 Installation & User Manual - Oncam C-12 Series Identify which type of connection you want to use; RJ45 or punch down, remove the outer plug for RJ45 and the center plug for punch down. Figure 15 Connecting of RJ45 / Punch down Using wire cutters carefully snip two of the support tabs.
  • Page 18 Installation & User Manual – Oncam C-12 Series Use pliers to twist and remove the plug. Figure 18 Removal of Plug using Pliers Sharp Edges Being careful; watching for sharp edges insert the grommet to protect the wire and to make cut edges safe.
  • Page 19 Installation & User Manual - Oncam C-12 Series Open the indoor enclosure, dispose of and recycle the plastic front cover. Figure 21 Indoor Enclosure Opening CLICK Punch down only: insert the punch down adaptor (accessory located in the box packaging) and punch down the ethernet cable using the guide.
  • Page 20 Installation & User Manual – Oncam C-12 Series Figure 24 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"]. So, you have enough wires to punch down, excess wire can be cut after punching down. If using punch down press the wires down to ensure they do not obstruct the camera module.
  • Page 21 Installation & User Manual - Oncam C-12 Series Insert the rear of the enclosure into the recessed mount and screw it down with the two mount screws removed earlier. Figure 26 Inserting Rear Enclosure into Recessed Mount Remove and recycle the protective cover from the rear of the camera module.
  • Page 22 Installation & User Manual – Oncam C-12 Series Plug the camera module into the recessed enclosure, tighten the 3 captive security screws to hold it in place. There are arrows that aid alignment. Figure 29 Plugin of Camera Module into the...
  • Page 23 Installation & User Manual - Oncam C-12 Series Clip the front cover onto the camera module lens surround, make sure the tether is folded in out of the way. Figure 32 Clipping of Front Cover Align the slot with the Status LED for the best view.
  • Page 24 Installation & User Manual – Oncam C-12 Series If you have not done, run the ethernet cable through the conduit and through the pendant mount. Remove and retain the two mounting screws. These will be used later to mount the rear camera enclosure.
  • Page 25 Installation & User Manual - Oncam C-12 Series Punch down the ethernet cable using the guide. Figure 38 Punch Down Ethernet Cable Figure 39 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"] so you have enough wires to punch down.
  • Page 26 Installation & User Manual – Oncam C-12 Series If using punch down press the wires down to ensure they do not obstruct the camera module. Figure 40 Punch Down Wires After wires are punched down, cut off any excess wires.
  • Page 27 Installation & User Manual - Oncam C-12 Series For RJ45 simply plug the camera module in. For the punch down simply connect the camera. Connect the camera module, the clips will hold the camera in place. Ensure all three clips are fully engaged.
  • Page 28 Installation & User Manual – Oncam C-12 Series Using the locking screw, fix the camera in place. This will stop rotation on the conduit screw thread and hold the camera onto the conduit screw thread. Figure 45 Locking Screw Returning to the camera module, remove and recycle the protective lens cover.

  • Page 29: Outdoor Plus Camera

    Installation & User Manual - Oncam C-12 Series Outdoor Plus Camera Surface Mounting The camera comes assembled, using the security hex bit, loosen the three captive screws. Figure 48 Loosen Captive Screws Once the front is loose, open the camera enclosure and undo the retaining tether.
  • Page 30 Installation & User Manual – Oncam C-12 Series Drill the 3 holes suitable for these fixings and the larger hole for the ethernet cable, then carefully remove the drilling template from the wall. Figure 50 Drilling Template Remove the gland from the rear enclosure (the two glands are highlighted with icons to denote which one should be used;...
  • Page 31 Installation & User Manual - Oncam C-12 Series Remove the tip from the gland, push the ethernet cable through the gland. For a cable with a terminated RJ45 connector, use the RJ45 cap to protect the gland from damage and pull though 12cm [4 3/4"] of cable. Remove the cap.
  • Page 32 Installation & User Manual – Oncam C-12 Series Ensure the tabs of the gland are aligned as shown. Figure 56 Gland Alignment Using appropriate fixings for the surface mount, the rear enclosure to the wall. The camera has been designed to be mounted with #8 or 4mm countersunk screws, however the length and fixing support material (plugs etc.)
  • Page 33 Installation & User Manual - Oncam C-12 Series If using the punch down remove the RJ45 board and replace it with the punch down board (accessory located in the box packaging). Figure 59 Removal of RJ45 Board Figure 60 Insert Punch Down Board Strip and punch down the ethernet cable.
  • Page 34 Installation & User Manual – Oncam C-12 Series Figure 62 Identify Wiring Type for Punch Down Strip sheath to approximately 6cm [2 1/2"] so you have enough wires to punch down. Excess wire can be trimmed after punching down. After wires are punched down, cut off any excess wires.
  • Page 35 Installation & User Manual - Oncam C-12 Series Remove and recycle the protective cover from the rear of the camera module. Figure 64 Protective Cover Removal Connect the camera module, the clips will help to hold the camera in place.
  • Page 36 Installation & User Manual – Oncam C-12 Series Remove and recycle the protective lens cover. Figure 67 Protective Cover Removal With care, place the front of the camera enclosure onto the rear of the enclosure and tighten the 3 captive security screws using the hex tool.
  • Page 37 Installation & User Manual - Oncam C-12 Series Push the ethernet cable through the central hole on the pendant mount, screw the pendant mount to the 1 ½ " NPT thread. Figure 70 Ethernet Cable onto the Pendant Mount Remove the 3 mounting screws and put to one side.
  • Page 38 Installation & User Manual – Oncam C-12 Series Once the front is loose, open the camera enclosure and undo the retaining tether. Put the front enclosure back in the box for safe keeping. Figure 73 Opening of Camera Enclosure Remove the gland from the rear enclosure (the two glands are highlighted with icons to denote which one should be used;...
  • Page 39 Installation & User Manual - Oncam C-12 Series Remove the tip from the gland, push the ethernet cable through the gland. For a cable with a terminated RJ45 connector, use the RJ45 cap to protect the gland from damage and pull though 12cm [4 3/4"] of cable. Remove the cap.
  • Page 40 Installation & User Manual – Oncam C-12 Series Ensure the tabs of the gland are aligned as shown. Figure 79 Gland Alignment Screw the rear enclosure to the pendant mount using the 3 screws removed from the pendant mount previously.
  • Page 41 Installation & User Manual - Oncam C-12 Series If using the punch down, remove the RJ45 board and replace it with the punch down board (accessory located in the box packaging). Figure 82 Removal of RJ45 Board Figure 83 Insert Punch Down Board Strip and punch down the ethernet cable using the guide.
  • Page 42 Installation & User Manual – Oncam C-12 Series Figure 85 Identify Wiring Type for Punch Down Strip sheath to approximately 6cm [2 1/2"] so you have enough wires to punch down. Excess wire can be trimmed after punching down. After wires are punched down, cut off any excess wires.
  • Page 43 Installation & User Manual - Oncam C-12 Series Remove and recycle the protective cover from the rear of the camera module. Figure 87 Protective Cover Removal Connect the camera module, the clips can help hold the camera in place. Figure 88 Camera Module Ensure all three clips are correctly engaged.
  • Page 44 Installation & User Manual – Oncam C-12 Series Care must be taken as over-adjusting the angle may unscrew the camera. Taking the front of the enclosure, which was set aside; reattach the retaining tether. Figure 90 Reattach the front cover Remove and recycle the protective lens cover.
  • Page 45 Installation & User Manual - Oncam C-12 Series Remove and recycle the protective film from dome. Figure 93 Protective Film Completed installation. Figure 94 Camera after installation Plus Board There is a second gland entry point provided for the input / output devices. This is marked with an Figure 95 IO Entry Gland ©...
  • Page 46 Installation & User Manual – Oncam C-12 Series There are several cables available with multiple cores, you should use one multi-core cable and not multiple cables through the gland. Figure 96 Multi - Core Cable MIN. Ø6mm [1/4”] MAX. Ø9mm[3/8”]...
  • Page 47 Installation & User Manual - Oncam C-12 Series Figure 99 Cable Path to Screw Terminals 3.4.3.1 Input / Output Alarm output is provided by the screw terminal on the plus board. When an event occurs triggering an external alarm on the camera, the ALM OUT pin outputs a GND signal (Low).
  • Page 48 Installation & User Manual – Oncam C-12 Series 3.4.3.2 Audio Microphone The electret microphone and the connecting cable should be electrically floating to minimize noise and hum from ground loops. Coaxial cable is best for noise immunity, but if twisted pair cable must be used, make sure to use two wires from the same pair for the microphone.
  • Page 49 Installation & User Manual - Oncam C-12 Series Direct DC Input. Use only a UL/CSA-approved LPS or NEC Class 8-28 VDC, 15W LPS, power supply (not supplied). The power source must be connected with the correct polarity. Do not use an excess of 28 VDC from an external power supply. Doing so may damage the camera and void the warranty.
  • Page 50 Installation & User Manual – Oncam C-12 Series Remove and recycle the protective cover from the rear of the camera module. Figure 107 Protective Cover Removal Place the camera module back into the box with the lens facing down. Figure 108 Camera Module Box Ensure the protective lens cap is in place.
  • Page 51 Installation & User Manual - Oncam C-12 Series Flip the heater module the other way up and align it to the 4 holes on the back of the camera. Figure 110 Align Heater Module Care should be taken as the pins are fragile.
  • Page 52 Installation & User Manual – Oncam C-12 Series Outdoor Pendant Wall Mount Bracket Using the wall mount plate, mark the holes on the wall. Figure 113 Step 1 - Wall Mount Plate Drill the 3 mounting holes and hole for the ethernet cable.
  • Page 53 Installation & User Manual - Oncam C-12 Series Feed the ethernet cable through the hole in the centre of the hook plate, push the hook plate onto the studs on the wall mount plate. Figure 116 Step 4 - Feeding Ethernet Cable...
  • Page 54 Installation & User Manual – Oncam C-12 Series Pull the arm down so that the arm is at a right angle to the wall. Figure 119 Step 7 - Arm at Right Angle Screw in the two grub screws to secure the pendant arm.

  • Page 55: Sd Card Support

    Installation & User Manual - Oncam C-12 Series SD Card Support Installation Adding an SD card to the camera module is a simple and convenient way of adding local storage to your camera. This can be done as part of the install or afterwards.

  • Page 56: Uninstalling And Returns

    Installation & User Manual – Oncam C-12 Series Push the card in, it will lock in place - to remove it, push again and it will spring eject. Figure 123 microSD Card Insertion / Ejection Uninstalling and Returns Indoor Camera Removal The camera has been designed in a modular form.
  • Page 57 Installation & User Manual - Oncam C-12 Series Care should be taken to support the camera. Pull the camera module off the rear enclosure. Figure 126 Camera Module off the Rear Remove the ethernet cable by unplugging the RJ45 or unclip the punch down board.
  • Page 58 Installation & User Manual – Oncam C-12 Series Undo the 3 retaining front screws with a security hex tool. Figure 128 Retaining Front Screws using Hex Tool Remove the front cover, undo the retaining tether. Figure 129 Undo Retaining Tether Undo the 3 retaining camera module screws with a security hex tool.
  • Page 59 Installation & User Manual - Oncam C-12 Series To remove the rear enclosure, undo the three wall mount fixings. Remove the rear enclosure from the wall. Pull the ethernet cable, gland and, if attached, the punch down board through the ethernet hole.

  • Page 60: Camera Access

    To access the camera for the first time, you will need to discover the IP address of the camera. This can be discovered using your ONVIF compatible VMS (for a list of supported VMS partners please go to https://www.oncamgrandeye.com), the Oncam C-series Camera Configuration Tool (download from https://www.oncamgrandeye.com) or an IP Address scanning tool.

  • Page 61: First Time Access - Set Primary Administrator Username And Password

    Video Management Systems (VMS) 4.1.1.3.1 Discovery The camera's IP Address can be discovered by an ONVIF compatible VMS (for a list of supported VMS partners please visit https://www.oncamgrandeye.com/), however, before the VMS can communicate with the camera, the username and password for the Primary Administrator will need to be set via the Camera Web Interface or the C-series Camera Configuration Tool.
  • Page 62 Installation & User Manual – Oncam C-12 Series 4.2.1.1.1 Connecting to the Camera Once you have discovered the IP Address of the camera, you will need to set the Primary Administrator Username and Password before you can access the camera. This can be done via the Camera Web Interface.
  • Page 63 Installation & User Manual - Oncam C-12 Series The Primary Administrator account is considered the root account for the camera and therefore cannot be deleted. To remove this account and replace it with a Primary Administrator with a different name, the camera must be Reset to Factory Defaults (All Settings or User Accounts Only), accessible via Device >...
  • Page 64 Installation & User Manual – Oncam C-12 Series Figure 135 CCT Username and Password Setting 4.2.1.2.4 Password It is important to always set and use a secure password to access the camera, therefore the camera enforces strong password criteria for all user accounts as specified below: - Minimum of 8 characters and a maximum of 32.
  • Page 65 Installation & User Manual - Oncam C-12 Series Figure 136 CCT Password Confirmation 4.2.1.3 Accessing the Camera Using the login credentials created, the camera is now ready to be configured using your compatible VMS, the Camera Web Interface or the C-Series Camera Configuration tool.

  • Page 66: Camera Configuration

    Installation & User Manual – Oncam C-12 Series 5. Camera Configuration Dashboard – Camera Web Interface Overview Once you have created your Primary Administrator username and password, you can use these credentials to set up and configure the camera in one of the following ways: 1.
  • Page 67 Installation & User Manual - Oncam C-12 Series the screen. To minimize the live video and return to the dashboard. Press Escape on your keyboard or move your mouse towards the top of the screen at the center and click the X icon that appears.

  • Page 68: Network

    Installation & User Manual – Oncam C-12 Series The top bar of the dashboard displays key camera information in the form of, the camera- friendly name, it's IP Address and SD recording status. The following two functions are also displayed on this bar: 5.1.1.4.1 Jump To...
  • Page 69 Installation & User Manual - Oncam C-12 Series The following settings are accessible: Figure 140 Network Configuration 5.2.1.2 IP Address Format The supported IP address format is IPv4 only. 5.2.1.3 DHCP Allows IP address assignment by an external DHCP server. Switching this off means that the static IP address will have to be assigned instead.
  • Page 70 Installation & User Manual – Oncam C-12 Series If DHCP is disabled, set the Gateway manually for Static IP. 5.2.1.4 Link Local address This is a unique address self-allocated by the camera as a fallback address to allow communication with other devices on the local network.

  • Page 71: Video/Audio Streaming

    Defines the port used for HTTP traffic to the camera. HTTP is used to access the Camera Web Interface and settings, and HTTP is the default protocol for communications to the camera via ONVIF. Instead of the standard port, an alternate port number can be used if required. Default is 80.
  • Page 72 This is to ensure all the four hardware video encoders are always accessible and are easily identifiable for the profile creation and modification. Create, edit and delete a Media Profile using an ONVIF Profile S or Profile T Conformant VMS within ONVIF profile settings, or via the Camera's built-in ONVIF based Web Interface, under Video/Audio >...
  • Page 73 Installation & User Manual - Oncam C-12 Series 5.3.1.3 How to edit a Media Profile To edit a Media Profile via the camera interface, go to Video/Audio > Media Profiles, from the table select Edit next to the Media Profile that requires editing.
  • Page 74 Installation & User Manual – Oncam C-12 Series four encoders have different characteristics and capabilities: Maximum Encoder Name Maximum Frame Rate Max Bit Rate Resolution Primary Encoder 2992 x 2992 Up to 60 fps (60Hz) / 50fps(50Hz) Up to 40Mbps...
  • Page 75 Installation & User Manual - Oncam C-12 Series 992 x 992 (0.98 MP) 512 x 512 (0.26 MP) Tertiary Encoder (MP3) 1920 x 1920 (3.7 MP) 1440 x 1440 (2.1 MP) 992 x 992 (0.98 MP) 512 x 512 (0.26 MP) Low - Res Encoder (MP4) 512 x 512 (0.26 MP)
  • Page 76 Installation & User Manual – Oncam C-12 Series up to 10 fps (50Hz) 5.3.1.4.8 Frames Per Second (fps) Supported in TrueDetail SHDR The maximum frame rates available in each encoder in TrueDetail mode are: Primary Encoder (MP1) up to 25 fps (60Hz)
  • Page 77 Installation & User Manual - Oncam C-12 Series disabling TrueDetail HDR mode: Go to Video/Audio > Image Settings > TrueDetail HDR, disable this feature and click Save and Reboot to apply this change. Once the camera has rebooted, go to Video/Audio > Media Profiles select edit next to the Primary Fisheye Stream profile in the summary table, and select 60 fps under Frames Per second, select 2800 x 2800 under Video Resolution, scroll to the bottom and click Save.
  • Page 78 Installation & User Manual – Oncam C-12 Series Two bit rate control options are supported, Constant Bit Rate (CBR) and Fixed Quality (Capped Bit rate). Figure 144 Media Profile Bit Rate Control 5.3.1.4.9.1 Constant Bit Rate Maintains the bit rate at a consistent level (+/- 10%) irrespective of image quality, therefore image quality may be decreased during periods of high motion.
  • Page 79 Installation & User Manual - Oncam C-12 Series To enable this option, select it from the drop-down menu under Bit Rate Control. This is the default bit rate control mechanism. Fixed Quality is required to support the StreamLite compression feature.
  • Page 80 Multicast video streaming is supported. Using multicast, a single stream is sent to a multicast address, which can then be distributed to a group of recipients. Audio and metadata can also be multicast via ONVIF, this is currently not supported in the Camera Web Interface.
  • Page 81 Installation & User Manual - Oncam C-12 Series Figure 145 Media Profile StreamLite Compression 5.3.1.4.13.1 Dynamic Regions of Interest (ROI) Dynamic Regions of Interest compression uses the analytics engine to identify the important areas in the scene and encodes these areas at higher quality than the background. The higher...
  • Page 82 Installation & User Manual – Oncam C-12 Series Increasing the GoP Length means full frame detail is sent less frequently which can cause an issue if the stream is corrupted or temporarily drops. This feature can also affect video playback as it may require playback to start earlier than required because video playback must always start from an I-frame.
  • Page 83 Motion/Analytics > Rules can be added to a metadata stream. Enable to add Metadata streaming to the Media Profile and configure it using the parameters below. Metadata can be analyzed by external systems, such as certain ONVIF NVR/VMS systems. © Oncam Global Group AG, 2020. All rights reserved.
  • Page 84 Installation & User Manual – Oncam C-12 Series Figure 147 Media Profile Metadata 5.3.1.6.2 Metadata Configuration Two metadata streams are created by default on the camera, select a metadata configuration from the two options available to add the metadata configuration for this media profile.
  • Page 85 Changes to this setting affect the available frame rates and so require the camera to be rebooted. Video Management Systems using ONVIF may need to be reconnected to the camera to update the list of frame rates, so it may help to make this change before adding the camera to such systems.
  • Page 86 Installation & User Manual – Oncam C-12 Series Photographers know that bright and dark areas are difficult to capture properly in a single shot. Dark areas need a longer exposure and therefore more light onto the film or sensor than the bright areas, so when both exist in the same scene, one of them loses out and detail is lost.
  • Page 87 Installation & User Manual - Oncam C-12 Series Low Light - Has slightly more generous shutter speeds in all but the brightest of conditions, maximizing image detail and reducing noise in exchange for slightly more motion blur in some conditions. Frame rate may be reduced to as low as 2 fps for optimum images in low light.
  • Page 88 Installation & User Manual – Oncam C-12 Series Range is 1 to 64. Default is 16. 5.3.2.7 Contrast Contrast increases or decreases the contrast level of the whole image. Use this control to compensate for very evenly lit scenes where there will be no extremes of bright or dark.
  • Page 89 Installation & User Manual - Oncam C-12 Series Figure 151 WDR Image Setting 5.3.2.10.1 WDR Level The WDR level controls the degree of emphasis given to shading of brighter areas. For scenes with bright areas that feature important detail, a low WDR setting may be used to enhance the shading in those areas, increasing the difference between different shades and exposing more bright detail.
  • Page 90 Control of this switching has three modes. Day Mode: IR-cut filter is always in place. ONVIF equivalent is "ON". Unless infra-red light is present, removing the filter provides no benefit and can cause visible light images to be less sharp, so the camera should be in "Day"...
  • Page 91 Installation & User Manual - Oncam C-12 Series The camera does not provide IR light itself, so an external source of IR light must be provided. Figure 153 IR Cut Filter Mode 5.3.2.13.1 Day Mode Switch Delay Time Set the period of time the visible light level must remain above the required threshold before switching back to Day Mode.
  • Page 92 Installation & User Manual – Oncam C-12 Series The camera supports several color space modes to suit different Video Management Systems and provide optimum performance on display systems. The camera provides the appropriate flags in the RTSP connection, to set the video stream to signal which color space mode is used and the display system should read the flags and use the appropriate color space for display.
  • Page 93 Installation & User Manual - Oncam C-12 Series In TrueDetail HDR mode a maximum of 2 Overlays can be supported across both categories. In this mode supporting more than 1 Overlay will reduce the maximum fps of the stream. Figure 155 Overlays Overview 5.3.3.2...
  • Page 94 Installation & User Manual – Oncam C-12 Series Figure 156 Overlay on Screen Caption 5.3.3.4.1 Name Set an easily identifiable on-screen caption name. 5.3.3.4.2 Type Select the type of caption you want to create; 4 options are available: - Plain (Plain text)
  • Page 95 Installation & User Manual - Oncam C-12 Series 5.3.3.4.5 Text Color Select the color of the text to be displayed. Several colors are available to choose from. 5.3.3.5 Edit on Screen Captions Video/Audio > Overlays. To edit an On-Screen Caption via the Camera Web Interface, go to From the table underneath the area titled On Screen Caption select Edit next to the caption that requires editing.
  • Page 96 Installation & User Manual – Oncam C-12 Series 5.3.3.9.2 Draw Region - Click Draw and move the mouse cursor over the image to begin creating a polygonal privacy region. - Every left mouse click creates a point in the region. A minimum of three points is required to create a region.
  • Page 97 Installation & User Manual - Oncam C-12 Series Figure 159 Video / Audio Overlays Privacy Region Overview 5.3.3.10 Edit Privacy Region To edit a Privacy Region via the camera interface, go to Video/Audio > Overlays. From the table underneath the area titled Privacy Region, select Edit next to the region that requires editing.
  • Page 98 Installation & User Manual – Oncam C-12 Series Access to global settings can be accessed via Video/Audio > Global StreamLite Compression Settings. This section provides the global settings which allow the advanced user to configure and change the behavior of the compression engine to suite their use case.
  • Page 99 Installation & User Manual - Oncam C-12 Series 5.3.4.3.1 Region Detection Method Dynamic Regions of Interest compression uses the analytics engine to identify the important areas in the scene and encodes these areas at higher quality than the background. There are two different analytics algorithms for identifying those regions.
  • Page 100 Installation & User Manual – Oncam C-12 Series 5.3.4.4 Dynamic GoP Length Settings See: 5.3.1.4.13.3 Video/Audio > Media Profile > Dynamic GoP Length. Certain global settings for Dynamic GoP are available in this section. Advanced users can choose and configure the behavior of analytics and GoP controller.
  • Page 101 Installation & User Manual - Oncam C-12 Series Depending on which Motion Trigger method is selected, the percentage trigger value is calculated slightly differently. For Motion Percentage: 100% on the trigger threshold setting equates to 2% of the full 360- degree fisheye image moving.
  • Page 102 Installation & User Manual – Oncam C-12 Series Calibration Settings are changed in the Camera Web Interface via Motion/Analytics > Global Settings. 5.3.4.5.2 Motion Trigger Threshold The motion trigger threshold is the point at which the camera considers motion to have occurred.
  • Page 103 Installation & User Manual - Oncam C-12 Series Otherwise the following message will be displayed: "This camera configuration does not support Audio. A "Plus" version of the camera is required to support audio functionality, please upgrade to the Outdoor Plus camera for audio support."...

  • Page 104: Recording

    Installation & User Manual – Oncam C-12 Series The camera's audio system supports "Talkback" features via ONVIF-conformant Video Management Systems. Audio signals sent to the camera from a VMS are available at the "AUDIO OUT" terminal on the Plus Board. Use these global settings to control the audio output levels according to the connected device.
  • Page 105 Installation & User Manual - Oncam C-12 Series Figure 163 Recording Overview Recording Configuration To instigate a recording, create a recording configuration. Two types of recordings are supported; continuous for recording all the time and event based for recordings based on a trigger such as a motion alarm.
  • Page 106 Installation & User Manual – Oncam C-12 Series Figure 164 Recording Configuration Overview The following recording settings can be selected and configured. Figure 165 Recording Create a Configuration 5.4.2.1.1 Name Set an easily identifiable recording configuration name. This is a mandatory field.
  • Page 107 Installation & User Manual - Oncam C-12 Series The table below provides some guidance on the amount of potential storage space required at particular bit rates. These are estimations only and will vary significantly based on a number of factors as highlighted below.
  • Page 108 Installation & User Manual – Oncam C-12 Series This setting is dependent on the availability of sufficient storage space. If the microSD card runs out of space before the max retention period, the camera's behavior depends on the Disk Full setting below (5.4.2.1.7 If Disk Full).
  • Page 109 Installation & User Manual - Oncam C-12 Series 5.4.2.1.8.1 Triggers Select the events that will trigger the recording. There are a number of events to choose from, for a full list and explanation of them see 5.5.1.2.1 Triggers. It is possible to select more than one event to trigger the recording.
  • Page 110 Installation & User Manual – Oncam C-12 Series 5.4.2.3 Deleting Recordings and Configurations To delete Recordings and a Recording Configuration via the Camera Web Interface, go to Recording > Recording Configuration. From the table select Delete next to the configuration that requires removal.
  • Page 111 Installation & User Manual - Oncam C-12 Series 5.4.3.1.1.3 Date Set the date period for the search using the calendar provided. Leave blank to search for all available recordings. 5.4.3.1.1.4 Time Set the time period for the search by manually entering the start and end time. Leave blank to search for all available recordings in the selected days.

  • Page 112: Events

    Installation & User Manual – Oncam C-12 Series Figure 169 Recording Search Result 5.4.3.2 Impact of Camera Reboot or Reset on Recordings If the camera is Rebooted, the camera configuration will be saved and unaffected. However, any active recordings will of course be interrupted while the camera reboots. The recording will restart automatically when the camera is back online and streaming.
  • Page 113 Installation & User Manual - Oncam C-12 Series Figure 170 Events Overview 5.5.1.2 How to Create an Alarm Rule To create an Alarm Rule via the Camera Web Interface, go to Events > Alarm Rules and select + Create New Rule button located in the top right-hand corner.
  • Page 114 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name Camera can be configured to perform an action on behalf of the user in case of an action trigger in the camera. The following actions are supported on the camera:...
  • Page 115 Installation & User Manual - Oncam C-12 Series Event Trigger Category Description Name client systems adjust to accommodate the settings that have changed. Configuration/Audio This is like Configuration/Audio Decoder but is Media Service Output Configuration included for Profile S conformance.
  • Page 116 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name This event is generated alongside Active Connections. When a client connects to the camera over RTSP stream and the profile Audio Encoder requested includes Audio Encoder, this event is generated.
  • Page 117 Installation & User Manual - Oncam C-12 Series Event Trigger Category Description Name The Create Track event is generated when a track is created, this typically happens when the camera starts recording. The camera can Create Track produce 3 tracks: video, audio and metadata.
  • Page 118 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name defined by a polygon. Polygon region needs to be defined via the analytics rule. A Region Object Occupancy event is generated based on a polygon region which would report when objects are inside it for longer than the designated Time Threshold.
  • Page 119 Installation & User Manual - Oncam C-12 Series 5.5.1.2.4 Action Type Three action types are available to choose from. Select the response that will occur once this rule is triggered. The options are: 1) Send an email - Email Action will send a notifying email.
  • Page 120 Installation & User Manual – Oncam C-12 Series 5.5.1.2.5.6 Outbox Username Enter the username of the email account to be used to send email. This must be in the form of an email address. If you need such an email account to use with this camera, free accounts are available at many online email service providers.
  • Page 121 Installation & User Manual - Oncam C-12 Series Any changes you make to Pre-Record Duration as part of this action will overwrite the settings in the original recording configuration. The duration shown in the rule therefore may not match the duration set for this recording configuration. Check and match the values to your original recording configuration if you want it to remain the same, accessible via Recording >...

  • Page 122: Motion / Analytics

    > Media Profiles > Metadata Configuration section and configure your media profiles to send a set of metadata. Events from these rules are also available via the ONVIF pull point method. The standard analytic types are: 1) Region Motion Detector...
  • Page 123 Device > Device Information section) to a C-12 camera vendor. Licenses are added via the Camera Web Interface in Device > Licenses. It should be noted that the ONVIF Motion Alarm output is triggered by any of the following rules: Whole Scene Motion Detector •...
  • Page 124 Installation & User Manual – Oncam C-12 Series Figure 176 Motion Analytics Create New 5.6.1.2.1 Name When creating a rule, you must choose a unique name for the rule and the associated events and metadata created. 5.6.1.2.2 Analytic Type Select the specific analytic you need. This list is dependent on the license you have for your camera so you may need to request a license key to access specific analytics.
  • Page 125 Installation & User Manual - Oncam C-12 Series tns1:RuleEngine/MotionRegionDetector/Motion Sample Data: <tt:Source> <tt:SimpleItem Name="VideoSource" Value="VideoSource"/> <tt:SimpleItem Name="RuleName" Value="MotionRegion1"/> </tt:Source> <tt:Data> <tt:SimpleItem Name="State" Value="true"/> </tt:Data> This rule also creates the following events and metadata: tns1:VideoSource/MotionAlarm Sample Data: <tt:Source> <tt:SimpleItem Name="Source" Value="VSC"/>...
  • Page 126 Installation & User Manual – Oncam C-12 Series 5.6.1.2.4 Motion Data Only Motion Data Only is a rule to add raw motion data to a metadata stream. The data includes motion percentage and motion area data and can be read by an integrated VMS/NVR. This data can be for many VMS driven motion analytics tools such as smart region searching and motion percentage representations.
  • Page 127 Installation & User Manual - Oncam C-12 Series To use this rule the camera must be calibrated for the scene, setting the Camera Height correctly and the object size thresholds. Calibration Settings are changed in Camera Web Interface via Motion/Analytics > Global Settings.
  • Page 128 Installation & User Manual – Oncam C-12 Series tns1:RuleEngine/ons1:TripWire/Counter Sample Data: <tt:Source> <tt:SimpleItem Name="VideoSourceConfigurationToken" Value="VideoSource"/> <tt:SimpleItem Name="VideoAnalyticsConfigurationToken" Value="testToken"/> <tt:SimpleItem Name="Rule" Value="Tripwire1"/> </tt:Source> <tt:Data> <tt:SimpleItem Name="LeftToRight" Value="7"/> <tt:SimpleItem Name="RightToLeft" Value="1"/> </tt:Data> 5.6.1.2.7.1 Line Count To create a line, click draw and then click twice on the video image to create your line. When you have clicked your second point hit Save.
  • Page 129 Installation & User Manual - Oncam C-12 Series <tt:SimpleItem Name="Source" Value="VSC"/> </tt:Source> <tt:Data> <tt:SimpleItem Name="State" Value="false"/> </tt:Data> 5.6.1.2.8.1 Region Area To create a region, click Draw and then click up to 16 corners of the region on the video image to create your region.
  • Page 130 Installation & User Manual – Oncam C-12 Series To use this rule the camera must be calibrated for the scene, setting the Camera Height correctly and the object size thresholds. Calibration Settings are changed via camera Web Interface: Motion/Analytics > Global Settings.
  • Page 131 Installation & User Manual - Oncam C-12 Series Figure 178 Motion Analytics Edit Rules Global Settings 5.6.2.1 Motion and Analytics Global Settings for Rules Overview This section allows you to configure the advanced analytics engine's global settings. These settings affect the performance of the analytics, as well as in some cases the StreamLite compression features which rely on the analytics engine.

  • Page 132: Users

    Installation & User Manual – Oncam C-12 Series 5.6.2.1.2 Motion Threshold This affects all analytics, motion detection and StreamLite Compression. It is a scale of how large a group of changing pixels is before it is determined as a motion area for investigation by the analytics engine.
  • Page 133 Installation & User Manual - Oncam C-12 Series Figure 180 Users Overview 5.7.1.2 How to Create a New User To create a new user account via the Camera Web Interface, go to Users, and select the + Create New User button located in the top right-hand corner.
  • Page 134 Installation & User Manual – Oncam C-12 Series 5.7.1.2.1 Username Set an easily identifiable and memorable username for the new user. The name must be between 4-12 characters in length. The username can consist of uppercase letters (A-Z), lowercase letters (a-z) and numbers (0-9). Special characters are not supported.
  • Page 135 Installation & User Manual - Oncam C-12 Series 5.7.1.3.1 How to Edit a User To edit a user account via the Camera Web Interface, go to Users, and select the Edit button next to the user account that requires editing Figure 182 User Summary Table Update Only password and permission levels can be updated.

  • Page 136: Device

    Installation & User Manual – Oncam C-12 Series 5.7.1.3.2 How to Delete a User To delete a user account via the Camera Web Interface, go to Users, and select the Delete button next to the user account that requires deleting. You will need to confirm your selection.
  • Page 137 C-12_Indoor C-12_Outdoor This name is not editable. 5.8.1.2 Manufacturer This is the manufacturer name of the camera. This is the name that will appear in the ONVIF driver of your VMS. This name is not editable. 5.8.1.3 Hardware ID © Oncam Global Group AG, 2020. All rights reserved.
  • Page 138 To ensure that this camera can be seamlessly integrated into an existing Oncam Evolution 12 installation, enabling this mode will change the ONVIF Model name of the camera to EVO- 12NxD. The camera will then be recognized as an Evolution 12 camera and can be configured as required.
  • Page 139 Installation & User Manual - Oncam C-12 Series A refresh of the page maybe required to see some of the changes. Date / Time 5.8.2.1 Setting the Date and Time For security, streaming video needs to have the correct date and time set, therefore setting the time and date is an important part of the setup process.
  • Page 140 Installation & User Manual – Oncam C-12 Series Enable this mode if daylight savings applies in your region. This mode will automatically set the camera time forwards one hour from standard time during the summer months and back again in the fall, to remain in sync with local time.
  • Page 141 Installation & User Manual - Oncam C-12 Series Figure 189 Date / Time NTP Network Setting To fully apply these new NTP settings you will need to return to Device > Time/Date, select NTP as your time mode, and scroll to the bottom of the page where the new NTP address is saved and click the Save Changes button.
  • Page 142 Installation & User Manual – Oncam C-12 Series on your camera if something is not working as expected, reboot or reset the camera, download and share support logs and restore from a previously saved backup. 5.8.3.2 Reboot From time to time the camera may need to be restarted for instance when a significant configuration change is made or when there are changes to external systems affecting the camera.
  • Page 143 Figure 192 CCT Maintenance Support Reboot Figure 193 CCT Maintenance Support Reboot Progress Status The camera can also be rebooted by an ONVIF compatible VMS interface. 2. Physical Button Press: Using an appropriate object with a point (e.g. ballpoint pen), with the camera powered, hold...
  • Page 144 Installation & User Manual – Oncam C-12 Series • 0-3 seconds - Flashing Blue - No state change • 3-6 seconds - Flashing Red - Factory reset except IP settings • 6 -12 seconds - Solid Red - Factory reset - All settings 12 seconds - LED light turns off - Camera rebooted •...
  • Page 145 - Choose the preferred reset option and confirm. - Progress bars will be displayed on screen while the cameras are reset. The camera can also be reset by an ONVIF compatible VMS interface. 2. Physical Button Press: Using an appropriate object with a point (e.g. ballpoint pen), with the camera powered, hold down the grey reset button (located on the bottom right hand side) on the front of the camera module for a set number of seconds as detailed below depending on the type of reset required.
  • Page 146 Installation & User Manual – Oncam C-12 Series This option will overwrite current cameras settings. If the camera is Rebooted, the camera configuration will be saved and unaffected. However, any active recordings will of course be interrupted while the camera reboots.
  • Page 147 EVO-12 CGI Emulation 5.8.3.6.1 CGI Mode The camera is ONVIF conformant and works with major NVR/VMS. To extend compatibility into older legacy systems that cannot be upgraded, the camera is also able to emulate the key functions of previous Oncam Evolution cameras. This feature enables a selection of predefined Oncam CGI API commands.
  • Page 148 Installation & User Manual – Oncam C-12 Series Stage Light Color Status Blue Starting OS Orange then Yellow Booting Firmware Bootup White Searching for Network Green Connected, Ready Green Connected, Ready Flashing green Motion Detected (optional) Normal operation White Network/Address not found...
  • Page 149 Installation & User Manual - Oncam C-12 Series test that the motion detection regions that have been set up are operating as expected. This option is off by default but can be enabled via the Camera Web Interface; Device >...
  • Page 150 Installation & User Manual – Oncam C-12 Series Figure 198 Firmware Update - The new firmware will be validated, uploaded, and then installed. Once complete the camera will be rebooted. - Progress bars will be displayed on the screen for each stage. The update process will take approximately 10 minutes depending on network speed and traffic.
  • Page 151 Installation & User Manual - Oncam C-12 Series To update the firmware via the Camera Configuration Tool, open the tool, Discover Cameras and follow the process below: Single or multiple cameras can be selected and updated. - Login to the cameras that require updating.
  • Page 152 Installation & User Manual – Oncam C-12 Series Licenses 5.8.5.1 Camera Licenses To further increase camera features and functionality, licenses can be added to the camera, for instance for advanced analytic capabilities. To view the status of an existing license or to add a new license via the Camera Web Interface, go to: Device >...
  • Page 153 Installation & User Manual - Oncam C-12 Series 5.8.6.2 Secure Configuration Every effort is made to ensure the product is secure on your network as standard, but we nonetheless recommend enabling and configuring all available security measures. Essentially, these steps involve protecting and controlling access to the camera on the network. We have deployed several measures and features to protect this access as detailed below: 5.8.6.2.1 Secure Bootup...
  • Page 154 Installation & User Manual – Oncam C-12 Series 5.8.6.2.6 User Authorization Levels Three access levels are supported by the camera, Administrator, Operator and User in an effort to provide controlled access to the camera (see 5.7.1.2.5 User Access Levels). Administrators have full access to all camera features and configuration, whilst Operator and User have very limited viewing privileges only.
  • Page 155 Installation & User Manual - Oncam C-12 Series Once installed, this Root CA will allow you connect securely to all C-series cameras. To download the Root CA, go to: Device > Security > Client Connectivity > Connection and click on Download CA Certificate and then follow the steps below to update your browser:...

  • Page 156: Peripherals

    Installation & User Manual – Oncam C-12 Series Follow the process defined in your VMS to upload the Root CA to your VMS if required. HTTPS enables RTP, WebRTC video and all data to be encrypted. HTTP is enabled by default as it is required by some discovery tools, for secure access it is recommended to turn off HTTP and communicate to the camera over HTTPS only.
  • Page 157 Name - A unique name used for each IO connection in the camera software. The same name is used by the ONVIF-conformant camera API. The name can't be changed. Type - Describes whether the connection is an Input or an Output. The type is fixed by the camera hardware and can't be changed.
  • Page 158 5.9.1.3.2 HW2 5.9.1.3.2.1 Idle State – Normally HW2 works just like HW1, except for the different name of the ONVIF Token and the signal in the camera software. Like HW1, the state of the HW2 input is sent to any connected (known as "subscribing") ONVIF- conformant systems whenever its value changes.
  • Page 159 5.9.1.4.1.1 State There are three digital output connections on the Plus Module of the C-12 Outdoor Plus camera, labelled ALM OUT, LED 1 and LED 2. In the camera software and the ONVIF-conformant camera API, they are named similarly as follows:...
  • Page 160 Installation & User Manual – Oncam C-12 Series 5.9.1.4.1.4 Pulse Delay When Output Mode is set to Momentary, use the Pulse Delay to control how long the output remains active when triggered. For example, if the output is wired to sound an alarm while active, this would set the duration of the alarm.
  • Page 161 Installation & User Manual - Oncam C-12 Series 5.9.1.4.3 Led2_crtl 5.9.1.4.3.1 State The output labelled LED 2 on the Plus Module is controlled by the signal called led2_ctrl in the camera's software and ONVIF-conformant API. If you want to assign the LED 2 output as a rule action in the camera's internal Events system, simply choose the Action Type oncam:HardwareOutput in the Create New Rule page and select led2_ctrl as the Output.

  • Page 162: Technical Support

    Installation & User Manual – Oncam C-12 Series 6. Technical Support Should you require any technical assistance, please contact your Oncam reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can visit to: https://support.oncamgrandeye.com/s/...
  • Page 163 Installation & User Manual - Oncam C-12 Series Appendix A List of Figures Figure 1 Drilling Template ....................................12 Figure 2 Opening of Camera Enclosure ..............................12 Figure 3 Mounting of Camera Enclosure ..............................12 Figure 4 Punch down Adapter ..................................13 Figure 5 Identify Wiring Type for Punch Down..........................
  • Page 164 Installation & User Manual – Oncam C-12 Series Figure 56 Gland Alignment ....................................32 Figure 57 Rear Enclosure....................................32 Figure 58 Plugging RJ45 Connector to RJ45 Socket ........................ 32 Figure 59 Removal of RJ45 Board ................................33 Figure 60 Insert Punch Down Board ................................. 33 Figure 61 Punch Down Ethernet Cable ..............................
  • Page 165 Installation & User Manual - Oncam C-12 Series Figure 116 Step 4 - Feeding Ethernet Cable through the Hook Plate ................53 Figure 117 Step 5 - Hook Plate Placement ............................53 Figure 118 Step 6 - Arm Body ..................................53 Figure 119 Step 7 - Arm at Right Angle ..............................54 Figure 120 Step 8 - Pendant Arm ................................
  • Page 166 Installation & User Manual – Oncam C-12 Series Figure 177 Motion Analytics Draw Region ............................125 Figure 178 Motion Analytics Edit Rules ..............................131 Figure 179 Motion Analytics Global Settings ........................... 131 Figure 180 Users Overview ....................................133 Figure 181 New User Creation..................................133 Figure 182 User Summary Table Update .............................
  • Page 167 Installation & User Manual - Oncam C-12 Series Appendix B List of Tables Table 1 Port Pre - Configuration ..................................6 Table 2 Characteristics and Capabilities of Encoders........................ 74 Table 3 Encoder Bit Rate Level ..................................78 Table 4 Encoder Bit Rate Level ..................................79 Table 5 Storage Requirements Estimation............................107...

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